FREEPost YourDefinition ofOwning theExperienceAsk "How'sYourExperienceBeen?"Pay 5Claims viaDD andIVRAsk "WhatAre You MostConcernedAbout"Settle 3Claimson SiteUse CXon 2ClaimsPost YourFavoriteServiceQuoteSend 3Props!Cards toYour PeersMake 5Voice toVoice FollowUp CallsSend 3ThankYouLettersSend the "Howto SubmitReceipts"Insert on 3ClaimsInspect aLoss w/in3 Days ofFNOLPost YourTopServiceTipThank 4Customersfor theirLoyaltyPost aSelfie w/ aLocalAgentFREEPost YourDefinition ofOwning theExperienceAsk "How'sYourExperienceBeen?"Pay 5Claims viaDD andIVRAsk "WhatAre You MostConcernedAbout"Settle 3Claimson SiteUse CXon 2ClaimsPost YourFavoriteServiceQuoteSend 3Props!Cards toYour PeersMake 5Voice toVoice FollowUp CallsSend 3ThankYouLettersSend the "Howto SubmitReceipts"Insert on 3ClaimsInspect aLoss w/in3 Days ofFNOLPost YourTopServiceTipThank 4Customersfor theirLoyaltyPost aSelfie w/ aLocalAgent

Customer Service Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FREE
  2. Post Your Definition of Owning the Experience
  3. Ask "How's Your Experience Been?"
  4. Pay 5 Claims via DD and IVR
  5. Ask "What Are You Most Concerned About"
  6. Settle 3 Claims on Site
  7. Use CX on 2 Claims
  8. Post Your Favorite Service Quote
  9. Send 3 Props! Cards to Your Peers
  10. Make 5 Voice to Voice Follow Up Calls
  11. Send 3 Thank You Letters
  12. Send the "How to Submit Receipts" Insert on 3 Claims
  13. Inspect a Loss w/in 3 Days of FNOL
  14. Post Your Top Service Tip
  15. Thank 4 Customers for their Loyalty
  16. Post a Selfie w/ a Local Agent