Post YourDefinition ofOwning theExperienceUse CXon 2ClaimsFREESend the "Howto SubmitReceipts"Insert on 3ClaimsAsk "How'sYourExperienceBeen?"Make 5Voice toVoice FollowUp CallsInspect aLoss w/in3 Days ofFNOLPay 5Claims viaDD andIVRSettle 3Claimson SitePost YourFavoriteServiceQuoteSend 3Props!Cards toYour PeersSend 3ThankYouLettersAsk "WhatAre You MostConcernedAbout"Post aSelfie w/ aLocalAgentPost YourTopServiceTipThank 4Customersfor theirLoyaltyPost YourDefinition ofOwning theExperienceUse CXon 2ClaimsFREESend the "Howto SubmitReceipts"Insert on 3ClaimsAsk "How'sYourExperienceBeen?"Make 5Voice toVoice FollowUp CallsInspect aLoss w/in3 Days ofFNOLPay 5Claims viaDD andIVRSettle 3Claimson SitePost YourFavoriteServiceQuoteSend 3Props!Cards toYour PeersSend 3ThankYouLettersAsk "WhatAre You MostConcernedAbout"Post aSelfie w/ aLocalAgentPost YourTopServiceTipThank 4Customersfor theirLoyalty

Customer Service Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Post Your Definition of Owning the Experience
  2. Use CX on 2 Claims
  3. FREE
  4. Send the "How to Submit Receipts" Insert on 3 Claims
  5. Ask "How's Your Experience Been?"
  6. Make 5 Voice to Voice Follow Up Calls
  7. Inspect a Loss w/in 3 Days of FNOL
  8. Pay 5 Claims via DD and IVR
  9. Settle 3 Claims on Site
  10. Post Your Favorite Service Quote
  11. Send 3 Props! Cards to Your Peers
  12. Send 3 Thank You Letters
  13. Ask "What Are You Most Concerned About"
  14. Post a Selfie w/ a Local Agent
  15. Post Your Top Service Tip
  16. Thank 4 Customers for their Loyalty