Inspect aLoss w/in3 Days ofFNOLThank 4Customersfor theirLoyaltyPost YourFavoriteServiceQuoteSettle 3Claimson SiteAsk "WhatAre You MostConcernedAbout"Pay 5Claims viaDD andIVRFREEAsk "How'sYourExperienceBeen?"Use CXon 2ClaimsSend 3Props!Cards toYour PeersPost YourDefinition ofOwning theExperienceMake 5Voice toVoice FollowUp CallsSend the "Howto SubmitReceipts"Insert on 3ClaimsPost aSelfie w/ aLocalAgentPost YourTopServiceTipSend 3ThankYouLettersInspect aLoss w/in3 Days ofFNOLThank 4Customersfor theirLoyaltyPost YourFavoriteServiceQuoteSettle 3Claimson SiteAsk "WhatAre You MostConcernedAbout"Pay 5Claims viaDD andIVRFREEAsk "How'sYourExperienceBeen?"Use CXon 2ClaimsSend 3Props!Cards toYour PeersPost YourDefinition ofOwning theExperienceMake 5Voice toVoice FollowUp CallsSend the "Howto SubmitReceipts"Insert on 3ClaimsPost aSelfie w/ aLocalAgentPost YourTopServiceTipSend 3ThankYouLetters

Customer Service Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Inspect a Loss w/in 3 Days of FNOL
  2. Thank 4 Customers for their Loyalty
  3. Post Your Favorite Service Quote
  4. Settle 3 Claims on Site
  5. Ask "What Are You Most Concerned About"
  6. Pay 5 Claims via DD and IVR
  7. FREE
  8. Ask "How's Your Experience Been?"
  9. Use CX on 2 Claims
  10. Send 3 Props! Cards to Your Peers
  11. Post Your Definition of Owning the Experience
  12. Make 5 Voice to Voice Follow Up Calls
  13. Send the "How to Submit Receipts" Insert on 3 Claims
  14. Post a Selfie w/ a Local Agent
  15. Post Your Top Service Tip
  16. Send 3 Thank You Letters