Pay 5Claims viaDD andIVRInspect aLoss w/in3 Days ofFNOLAsk "WhatAre You MostConcernedAbout"Post YourFavoriteServiceQuoteSend 3ThankYouLettersThank 4Customersfor theirLoyaltyFREEPost aSelfie w/ aLocalAgentPost YourDefinition ofOwning theExperienceSettle 3Claimson SiteSend the "Howto SubmitReceipts"Insert on 3ClaimsAsk "How'sYourExperienceBeen?"Make 5Voice toVoice FollowUp CallsUse CXon 2ClaimsPost YourTopServiceTipSend 3Props!Cards toYour PeersPay 5Claims viaDD andIVRInspect aLoss w/in3 Days ofFNOLAsk "WhatAre You MostConcernedAbout"Post YourFavoriteServiceQuoteSend 3ThankYouLettersThank 4Customersfor theirLoyaltyFREEPost aSelfie w/ aLocalAgentPost YourDefinition ofOwning theExperienceSettle 3Claimson SiteSend the "Howto SubmitReceipts"Insert on 3ClaimsAsk "How'sYourExperienceBeen?"Make 5Voice toVoice FollowUp CallsUse CXon 2ClaimsPost YourTopServiceTipSend 3Props!Cards toYour Peers

Customer Service Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pay 5 Claims via DD and IVR
  2. Inspect a Loss w/in 3 Days of FNOL
  3. Ask "What Are You Most Concerned About"
  4. Post Your Favorite Service Quote
  5. Send 3 Thank You Letters
  6. Thank 4 Customers for their Loyalty
  7. FREE
  8. Post a Selfie w/ a Local Agent
  9. Post Your Definition of Owning the Experience
  10. Settle 3 Claims on Site
  11. Send the "How to Submit Receipts" Insert on 3 Claims
  12. Ask "How's Your Experience Been?"
  13. Make 5 Voice to Voice Follow Up Calls
  14. Use CX on 2 Claims
  15. Post Your Top Service Tip
  16. Send 3 Props! Cards to Your Peers