Use CXon 2ClaimsAsk "WhatAre You MostConcernedAbout"Send 3Props!Cards toYour PeersInspect aLoss w/in3 Days ofFNOLSend the "Howto SubmitReceipts"Insert on 3ClaimsPost YourTopServiceTipSend 3ThankYouLettersPost YourDefinition ofOwning theExperiencePost aSelfie w/ aLocalAgentThank 4Customersfor theirLoyaltyPost YourFavoriteServiceQuoteFREEAsk "How'sYourExperienceBeen?"Pay 5Claims viaDD andIVRMake 5Voice toVoice FollowUp CallsSettle 3Claimson SiteUse CXon 2ClaimsAsk "WhatAre You MostConcernedAbout"Send 3Props!Cards toYour PeersInspect aLoss w/in3 Days ofFNOLSend the "Howto SubmitReceipts"Insert on 3ClaimsPost YourTopServiceTipSend 3ThankYouLettersPost YourDefinition ofOwning theExperiencePost aSelfie w/ aLocalAgentThank 4Customersfor theirLoyaltyPost YourFavoriteServiceQuoteFREEAsk "How'sYourExperienceBeen?"Pay 5Claims viaDD andIVRMake 5Voice toVoice FollowUp CallsSettle 3Claimson Site

Customer Service Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use CX on 2 Claims
  2. Ask "What Are You Most Concerned About"
  3. Send 3 Props! Cards to Your Peers
  4. Inspect a Loss w/in 3 Days of FNOL
  5. Send the "How to Submit Receipts" Insert on 3 Claims
  6. Post Your Top Service Tip
  7. Send 3 Thank You Letters
  8. Post Your Definition of Owning the Experience
  9. Post a Selfie w/ a Local Agent
  10. Thank 4 Customers for their Loyalty
  11. Post Your Favorite Service Quote
  12. FREE
  13. Ask "How's Your Experience Been?"
  14. Pay 5 Claims via DD and IVR
  15. Make 5 Voice to Voice Follow Up Calls
  16. Settle 3 Claims on Site