Ask "How'sYourExperienceBeen?"Use CXon 2ClaimsPay 5Claims viaDD andIVRSettle 3Claimson SitePost YourDefinition ofOwning theExperiencePost aSelfie w/ aLocalAgentMake 5Voice toVoice FollowUp CallsSend 3ThankYouLettersThank 4Customersfor theirLoyaltyPost YourFavoriteServiceQuoteFREEPost YourTopServiceTipSend 3Props!Cards toYour PeersInspect aLoss w/in3 Days ofFNOLAsk "WhatAre You MostConcernedAbout"Send the "Howto SubmitReceipts"Insert on 3ClaimsAsk "How'sYourExperienceBeen?"Use CXon 2ClaimsPay 5Claims viaDD andIVRSettle 3Claimson SitePost YourDefinition ofOwning theExperiencePost aSelfie w/ aLocalAgentMake 5Voice toVoice FollowUp CallsSend 3ThankYouLettersThank 4Customersfor theirLoyaltyPost YourFavoriteServiceQuoteFREEPost YourTopServiceTipSend 3Props!Cards toYour PeersInspect aLoss w/in3 Days ofFNOLAsk "WhatAre You MostConcernedAbout"Send the "Howto SubmitReceipts"Insert on 3Claims

Customer Service Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask "How's Your Experience Been?"
  2. Use CX on 2 Claims
  3. Pay 5 Claims via DD and IVR
  4. Settle 3 Claims on Site
  5. Post Your Definition of Owning the Experience
  6. Post a Selfie w/ a Local Agent
  7. Make 5 Voice to Voice Follow Up Calls
  8. Send 3 Thank You Letters
  9. Thank 4 Customers for their Loyalty
  10. Post Your Favorite Service Quote
  11. FREE
  12. Post Your Top Service Tip
  13. Send 3 Props! Cards to Your Peers
  14. Inspect a Loss w/in 3 Days of FNOL
  15. Ask "What Are You Most Concerned About"
  16. Send the "How to Submit Receipts" Insert on 3 Claims