Make 5Voice toVoice FollowUp CallsFREEUse CXon 2ClaimsPay 5Claims viaDD andIVRAsk "WhatAre You MostConcernedAbout"Post YourDefinition ofOwning theExperienceSend 3Props!Cards toYour PeersSend the "Howto SubmitReceipts"Insert on 3ClaimsSettle 3Claimson SiteAsk "How'sYourExperienceBeen?"Send 3ThankYouLettersInspect aLoss w/in3 Days ofFNOLPost YourTopServiceTipPost YourFavoriteServiceQuoteThank 4Customersfor theirLoyaltyPost aSelfie w/ aLocalAgentMake 5Voice toVoice FollowUp CallsFREEUse CXon 2ClaimsPay 5Claims viaDD andIVRAsk "WhatAre You MostConcernedAbout"Post YourDefinition ofOwning theExperienceSend 3Props!Cards toYour PeersSend the "Howto SubmitReceipts"Insert on 3ClaimsSettle 3Claimson SiteAsk "How'sYourExperienceBeen?"Send 3ThankYouLettersInspect aLoss w/in3 Days ofFNOLPost YourTopServiceTipPost YourFavoriteServiceQuoteThank 4Customersfor theirLoyaltyPost aSelfie w/ aLocalAgent

Customer Service Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make 5 Voice to Voice Follow Up Calls
  2. FREE
  3. Use CX on 2 Claims
  4. Pay 5 Claims via DD and IVR
  5. Ask "What Are You Most Concerned About"
  6. Post Your Definition of Owning the Experience
  7. Send 3 Props! Cards to Your Peers
  8. Send the "How to Submit Receipts" Insert on 3 Claims
  9. Settle 3 Claims on Site
  10. Ask "How's Your Experience Been?"
  11. Send 3 Thank You Letters
  12. Inspect a Loss w/in 3 Days of FNOL
  13. Post Your Top Service Tip
  14. Post Your Favorite Service Quote
  15. Thank 4 Customers for their Loyalty
  16. Post a Selfie w/ a Local Agent