Ask "How'sYourExperienceBeen?"Use CXon 2ClaimsSend 3Props!Cards toYour PeersInspect aLoss w/in3 Days ofFNOLAsk "WhatAre You MostConcernedAbout"Thank 4Customersfor theirLoyaltySettle 3Claimson SiteMake 5Voice toVoice FollowUp CallsPost YourFavoriteServiceQuotePost aSelfie w/ aLocalAgentSend the "Howto SubmitReceipts"Insert on 3ClaimsSend 3ThankYouLettersPay 5Claims viaDD andIVRPost YourTopServiceTipFREEPost YourDefinition ofOwning theExperienceAsk "How'sYourExperienceBeen?"Use CXon 2ClaimsSend 3Props!Cards toYour PeersInspect aLoss w/in3 Days ofFNOLAsk "WhatAre You MostConcernedAbout"Thank 4Customersfor theirLoyaltySettle 3Claimson SiteMake 5Voice toVoice FollowUp CallsPost YourFavoriteServiceQuotePost aSelfie w/ aLocalAgentSend the "Howto SubmitReceipts"Insert on 3ClaimsSend 3ThankYouLettersPay 5Claims viaDD andIVRPost YourTopServiceTipFREEPost YourDefinition ofOwning theExperience

Customer Service Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask "How's Your Experience Been?"
  2. Use CX on 2 Claims
  3. Send 3 Props! Cards to Your Peers
  4. Inspect a Loss w/in 3 Days of FNOL
  5. Ask "What Are You Most Concerned About"
  6. Thank 4 Customers for their Loyalty
  7. Settle 3 Claims on Site
  8. Make 5 Voice to Voice Follow Up Calls
  9. Post Your Favorite Service Quote
  10. Post a Selfie w/ a Local Agent
  11. Send the "How to Submit Receipts" Insert on 3 Claims
  12. Send 3 Thank You Letters
  13. Pay 5 Claims via DD and IVR
  14. Post Your Top Service Tip
  15. FREE
  16. Post Your Definition of Owning the Experience