Post aSelfie w/ aLocalAgentPay 5Claims viaDD andIVRAsk "How'sYourExperienceBeen?"Thank 4Customersfor theirLoyaltyPost YourFavoriteServiceQuoteSend 3Props!Cards toYour PeersAsk "WhatAre You MostConcernedAbout"Use CXon 2ClaimsMake 5Voice toVoice FollowUp CallsInspect aLoss w/in3 Days ofFNOLSend 3ThankYouLettersPost YourTopServiceTipSend the "Howto SubmitReceipts"Insert on 3ClaimsSettle 3Claimson SiteFREEPost YourDefinition ofOwning theExperiencePost aSelfie w/ aLocalAgentPay 5Claims viaDD andIVRAsk "How'sYourExperienceBeen?"Thank 4Customersfor theirLoyaltyPost YourFavoriteServiceQuoteSend 3Props!Cards toYour PeersAsk "WhatAre You MostConcernedAbout"Use CXon 2ClaimsMake 5Voice toVoice FollowUp CallsInspect aLoss w/in3 Days ofFNOLSend 3ThankYouLettersPost YourTopServiceTipSend the "Howto SubmitReceipts"Insert on 3ClaimsSettle 3Claimson SiteFREEPost YourDefinition ofOwning theExperience

Customer Service Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Post a Selfie w/ a Local Agent
  2. Pay 5 Claims via DD and IVR
  3. Ask "How's Your Experience Been?"
  4. Thank 4 Customers for their Loyalty
  5. Post Your Favorite Service Quote
  6. Send 3 Props! Cards to Your Peers
  7. Ask "What Are You Most Concerned About"
  8. Use CX on 2 Claims
  9. Make 5 Voice to Voice Follow Up Calls
  10. Inspect a Loss w/in 3 Days of FNOL
  11. Send 3 Thank You Letters
  12. Post Your Top Service Tip
  13. Send the "How to Submit Receipts" Insert on 3 Claims
  14. Settle 3 Claims on Site
  15. FREE
  16. Post Your Definition of Owning the Experience