ShowedempathyOpeneda CDBlockeda debitcardCalledAssistTransferredtocollectionsOpened acheckingaccountCalledCardServicesThankedamemberSet upOLBSentanactivitySet upOverdraftprotectionReverseda feeMade apaymentUsed thedisputewizardUpdatedanaddressTransferredto lendingUsed amentorTransferto worldpayGreetedamemberTalkedto yourmanagerWent tobreakon timeOrdered anew debitcardProcessa skip apayExplainedBalanceback upShowedempathyOpeneda CDBlockeda debitcardCalledAssistTransferredtocollectionsOpened acheckingaccountCalledCardServicesThankedamemberSet upOLBSentanactivitySet upOverdraftprotectionReverseda feeMade apaymentUsed thedisputewizardUpdatedanaddressTransferredto lendingUsed amentorTransferto worldpayGreetedamemberTalkedto yourmanagerWent tobreakon timeOrdered anew debitcardProcessa skip apayExplainedBalanceback up

MCC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Showed empathy
  2. Opened a CD
  3. Blocked a debit card
  4. Called Assist
  5. Transferred to collections
  6. Opened a checking account
  7. Called Card Services
  8. Thanked a member
  9. Set up OLB
  10. Sent an activity
  11. Set up Overdraft protection
  12. Reversed a fee
  13. Made a payment
  14. Used the dispute wizard
  15. Updated an address
  16. Transferred to lending
  17. Used a mentor
  18. Transfer to world pay
  19. Greeted a member
  20. Talked to your manager
  21. Went to break on time
  22. Ordered a new debit card
  23. Process a skip a pay
  24. Explained Balance back up