ComplianceDenialPCRMDApprovedProviderClaimsCaseWorkerICD-10BenefitsCustomerCareSurelyHIPAAICRTerrificClinicalInformationTransferCustomerServicePHIBehavioralHealthMedicareCommercialNPIPSAIIRetroGoodCustomerServiceOccupationalTherapyBBIMSKOrderingPhysicianIVREnrollmentRe-OpenCultureOON/OOACenteneNotificationsCertainlyRadiologyAbsolutelyImplementationCardiologyMemberAssureFaxTriageCVRRadMDSABAAvayaGreatGladlyApprovedReconAppealsSERPP2PMagicofServiceRenderingProviderQualityACWFantasticPSLApprovalExchangeMDDenialNIAssistPhysicalTherapySpeechTherapyPSAIICRApprovedSurgeryAppealsCoordinatorAetnaTreatingProviderRe-ReviewCPTAHTAUXInjectionsClinicalRewiewMCCAZCOGUnderstandLeadTINHealthPlanDefinitelyMedicaidComplianceDenialPCRMDApprovedProviderClaimsCaseWorkerICD-10BenefitsCustomerCareSurelyHIPAAICRTerrificClinicalInformationTransferCustomerServicePHIBehavioralHealthMedicareCommercialNPIPSAIIRetroGoodCustomerServiceOccupationalTherapyBBIMSKOrderingPhysicianIVREnrollmentRe-OpenCultureOON/OOACenteneNotificationsCertainlyRadiologyAbsolutelyImplementationCardiologyMemberAssureFaxTriageCVRRadMDSABAAvayaGreatGladlyApprovedReconAppealsSERPP2PMagicofServiceRenderingProviderQualityACWFantasticPSLApprovalExchangeMDDenialNIAssistPhysicalTherapySpeechTherapyPSAIICRApprovedSurgeryAppealsCoordinatorAetnaTreatingProviderRe-ReviewCPTAHTAUXInjectionsClinicalRewiewMCCAZCOGUnderstandLeadTINHealthPlanDefinitelyMedicaid

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliance
  2. Denial
  3. PCR
  4. MD Approved
  5. Provider
  6. Claims
  7. Case Worker
  8. ICD-10
  9. Benefits
  10. Customer Care
  11. Surely
  12. HIPAA
  13. ICR
  14. Terrific
  15. Clinical Information
  16. Transfer
  17. Customer Service
  18. PHI
  19. Behavioral Health
  20. Medicare
  21. Commercial
  22. NPI
  23. PSA II
  24. Retro
  25. Good
  26. Customer Service
  27. Occupational Therapy
  28. BBI
  29. MSK
  30. Ordering Physician
  31. IVR
  32. Enrollment
  33. Re-Open
  34. Culture
  35. OON/OOA
  36. Centene
  37. Notifications
  38. Certainly
  39. Radiology
  40. Absolutely
  41. Implementation
  42. Cardiology
  43. Member
  44. Assure
  45. Fax
  46. Triage
  47. CVR
  48. RadMD
  49. SABA
  50. Avaya
  51. Great
  52. Gladly
  53. Approved
  54. Recon
  55. Appeals
  56. SERP
  57. P2P
  58. Magic of Service
  59. Rendering Provider
  60. Quality
  61. ACW
  62. Fantastic
  63. PSL
  64. Approval
  65. Exchange
  66. MD Denial
  67. NIAssist
  68. Physical Therapy
  69. Speech Therapy
  70. PSA I
  71. ICR Approved
  72. Surgery
  73. Appeals Coordinator
  74. Aetna
  75. Treating Provider
  76. Re-Review
  77. CPT
  78. AHT
  79. AUX
  80. Injections
  81. Clinical Rewiew
  82. MCCAZ
  83. COG
  84. Understand
  85. Lead
  86. TIN
  87. Health Plan
  88. Definitely
  89. Medicaid