AHTCertainlyTransferApprovedSERPHealthPlanSurgeryCVRRetroPSAICustomerCareLeadAssureGladlyOON/OOASurelyEnrollmentTINFaxCustomerServiceIVRBehavioralHealthMCCAZOccupationalTherapyTreatingProviderRenderingProviderOrderingPhysicianAbsolutelyICD-10ReconAetnaTriageRadMDMedicaidRe-OpenDefinitelyImplementationRe-ReviewSpeechTherapyRadiologyP2PICRApprovedCustomerServicePHIApprovalNIAssistHIPAANotificationsDenialGoodPSAIIProviderCardiologyComplianceNPIICRPhysicalTherapyClinicalRewiewCPTMDDenialClinicalInformationCultureAppealsCoordinatorACWBenefitsPCRCOGSABAMDApprovedCommercialQualityUnderstandAvayaMSKFantasticInjectionsPSLBBIMemberExchangeAUXCaseWorkerClaimsMagicofServiceCenteneTerrificAppealsMedicareGreatAHTCertainlyTransferApprovedSERPHealthPlanSurgeryCVRRetroPSAICustomerCareLeadAssureGladlyOON/OOASurelyEnrollmentTINFaxCustomerServiceIVRBehavioralHealthMCCAZOccupationalTherapyTreatingProviderRenderingProviderOrderingPhysicianAbsolutelyICD-10ReconAetnaTriageRadMDMedicaidRe-OpenDefinitelyImplementationRe-ReviewSpeechTherapyRadiologyP2PICRApprovedCustomerServicePHIApprovalNIAssistHIPAANotificationsDenialGoodPSAIIProviderCardiologyComplianceNPIICRPhysicalTherapyClinicalRewiewCPTMDDenialClinicalInformationCultureAppealsCoordinatorACWBenefitsPCRCOGSABAMDApprovedCommercialQualityUnderstandAvayaMSKFantasticInjectionsPSLBBIMemberExchangeAUXCaseWorkerClaimsMagicofServiceCenteneTerrificAppealsMedicareGreat

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AHT
  2. Certainly
  3. Transfer
  4. Approved
  5. SERP
  6. Health Plan
  7. Surgery
  8. CVR
  9. Retro
  10. PSA I
  11. Customer Care
  12. Lead
  13. Assure
  14. Gladly
  15. OON/OOA
  16. Surely
  17. Enrollment
  18. TIN
  19. Fax
  20. Customer Service
  21. IVR
  22. Behavioral Health
  23. MCCAZ
  24. Occupational Therapy
  25. Treating Provider
  26. Rendering Provider
  27. Ordering Physician
  28. Absolutely
  29. ICD-10
  30. Recon
  31. Aetna
  32. Triage
  33. RadMD
  34. Medicaid
  35. Re-Open
  36. Definitely
  37. Implementation
  38. Re-Review
  39. Speech Therapy
  40. Radiology
  41. P2P
  42. ICR Approved
  43. Customer Service
  44. PHI
  45. Approval
  46. NIAssist
  47. HIPAA
  48. Notifications
  49. Denial
  50. Good
  51. PSA II
  52. Provider
  53. Cardiology
  54. Compliance
  55. NPI
  56. ICR
  57. Physical Therapy
  58. Clinical Rewiew
  59. CPT
  60. MD Denial
  61. Clinical Information
  62. Culture
  63. Appeals Coordinator
  64. ACW
  65. Benefits
  66. PCR
  67. COG
  68. SABA
  69. MD Approved
  70. Commercial
  71. Quality
  72. Understand
  73. Avaya
  74. MSK
  75. Fantastic
  76. Injections
  77. PSL
  78. BBI
  79. Member
  80. Exchange
  81. AUX
  82. Case Worker
  83. Claims
  84. Magic of Service
  85. Centene
  86. Terrific
  87. Appeals
  88. Medicare
  89. Great