Member call Health Plan Call Document Request Claim Status Third Party Caller Misc. Call ________ Provider Call Called the Assist line Claim Denial Vision Call Benefit Explanation Claim Explanation Resend EOB Enrollment Verification Could not pass HIPPA Pre- Auth Call Benefit Explanation Sent ticket to enrollment Translator Call Misc. Call ________ Provider Referral Provider Referral Provider Referral Sent ticket to reprocessing Member call Health Plan Call Document Request Claim Status Third Party Caller Misc. Call ________ Provider Call Called the Assist line Claim Denial Vision Call Benefit Explanation Claim Explanation Resend EOB Enrollment Verification Could not pass HIPPA Pre- Auth Call Benefit Explanation Sent ticket to enrollment Translator Call Misc. Call ________ Provider Referral Provider Referral Provider Referral Sent ticket to reprocessing
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Member call
Health Plan Call
Document Request
Claim Status
Third Party Caller
Misc. Call
________
Provider Call
Called the Assist line
Claim Denial
Vision Call
Benefit Explanation
Claim Explanation
Resend EOB
Enrollment Verification
Could not pass HIPPA
Pre- Auth Call
Benefit Explanation
Sent ticket to enrollment
Translator Call
Misc. Call
________
Provider Referral
Provider Referral
Provider Referral
Sent ticket to reprocessing