Claim Denial Member call Benefit Explanation Claim Explanation Sent ticket to enrollment Called the Assist line Benefit Explanation Misc. Call ________ Health Plan Call Translator Call Sent ticket to reprocessing Resend EOB Vision Call Claim Status Misc. Call ________ Could not pass HIPPA Document Request Enrollment Verification Provider Referral Pre- Auth Call Provider Call Provider Referral Provider Referral Third Party Caller Claim Denial Member call Benefit Explanation Claim Explanation Sent ticket to enrollment Called the Assist line Benefit Explanation Misc. Call ________ Health Plan Call Translator Call Sent ticket to reprocessing Resend EOB Vision Call Claim Status Misc. Call ________ Could not pass HIPPA Document Request Enrollment Verification Provider Referral Pre- Auth Call Provider Call Provider Referral Provider Referral Third Party Caller
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Claim Denial
Member call
Benefit Explanation
Claim Explanation
Sent ticket to enrollment
Called the Assist line
Benefit Explanation
Misc. Call
________
Health Plan Call
Translator Call
Sent ticket to reprocessing
Resend EOB
Vision Call
Claim Status
Misc. Call
________
Could not pass HIPPA
Document Request
Enrollment Verification
Provider Referral
Pre- Auth Call
Provider Call
Provider Referral
Provider Referral
Third Party Caller