UnderstandQualityThankyou7 minutesor lessAHTHow canI helpyou ?FantasticDefinitelyMagicofServiceFantasticEffectivelisteningFriendlyGoodGladlyCustomerServiceAbsolutelyDefinitelyTerrificExcellentBuildrapportCCustomerCareTakeownershipto resolveissues.EmpathizeAssureAbsolutelyProvideaccurateinformation.I will behappyto _.SurelyMypleasureCould Iplease_?RecommendCertainlyIunderstandyourconcern.GreatGreatUnderstandQualityThankyou7 minutesor lessAHTHow canI helpyou ?FantasticDefinitelyMagicofServiceFantasticEffectivelisteningFriendlyGoodGladlyCustomerServiceAbsolutelyDefinitelyTerrificExcellentBuildrapportCCustomerCareTakeownershipto resolveissues.EmpathizeAssureAbsolutelyProvideaccurateinformation.I will behappyto _.SurelyMypleasureCould Iplease_?RecommendCertainlyIunderstandyourconcern.GreatGreat

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Understand
  2. Quality
  3. Thank you
  4. 7 minutes or less AHT
  5. How can I help you ?
  6. Fantastic
  7. Definitely
  8. Magic of Service
  9. Fantastic
  10. Effective listening
  11. Friendly
  12. Good
  13. Gladly
  14. Customer Service
  15. Absolutely
  16. Definitely
  17. Terrific
  18. Excellent
  19. Build rapport
  20. C
  21. Customer Care
  22. Take ownership to resolve issues.
  23. Empathize
  24. Assure
  25. Absolutely
  26. Provide accurate information.
  27. I will be happy to _.
  28. Surely
  29. My pleasure
  30. Could I please _?
  31. Recommend
  32. Certainly
  33. I understand your concern.
  34. Great
  35. Great