Iunderstandyourconcern.UnderstandGladlyDefinitelyRecommendTerrificSurelyTakeownershipto resolveissues.Provideaccurateinformation.GreatDefinitelyCMypleasureCould Iplease_?ThankyouHow canI helpyou ?GoodFantasticCustomerCareQualityBuildrapport7 minutesor lessAHTI will behappyto _.EmpathizeAbsolutelyFantasticMagicofServiceExcellentEffectivelisteningAssureCertainlyCustomerServiceAbsolutelyFriendlyGreatIunderstandyourconcern.UnderstandGladlyDefinitelyRecommendTerrificSurelyTakeownershipto resolveissues.Provideaccurateinformation.GreatDefinitelyCMypleasureCould Iplease_?ThankyouHow canI helpyou ?GoodFantasticCustomerCareQualityBuildrapport7 minutesor lessAHTI will behappyto _.EmpathizeAbsolutelyFantasticMagicofServiceExcellentEffectivelisteningAssureCertainlyCustomerServiceAbsolutelyFriendlyGreat

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I understand your concern.
  2. Understand
  3. Gladly
  4. Definitely
  5. Recommend
  6. Terrific
  7. Surely
  8. Take ownership to resolve issues.
  9. Provide accurate information.
  10. Great
  11. Definitely
  12. C
  13. My pleasure
  14. Could I please _?
  15. Thank you
  16. How can I help you ?
  17. Good
  18. Fantastic
  19. Customer Care
  20. Quality
  21. Build rapport
  22. 7 minutes or less AHT
  23. I will be happy to _.
  24. Empathize
  25. Absolutely
  26. Fantastic
  27. Magic of Service
  28. Excellent
  29. Effective listening
  30. Assure
  31. Certainly
  32. Customer Service
  33. Absolutely
  34. Friendly
  35. Great