ExcellentHow canI helpyou ?EffectivelisteningDefinitelyTakeownershipto resolveissues.CustomerCareProvideaccurateinformation.AssureCould Iplease_?FantasticUnderstandEmpathizeBuildrapportCustomerServiceGladly7 minutesor lessAHTIunderstandyourconcern.TerrificGreatThankyouCGoodI will behappyto _.AbsolutelyFriendlySurelyFantasticAbsolutelyMagicofServiceRecommendMypleasureGreatCertainlyQualityDefinitelyExcellentHow canI helpyou ?EffectivelisteningDefinitelyTakeownershipto resolveissues.CustomerCareProvideaccurateinformation.AssureCould Iplease_?FantasticUnderstandEmpathizeBuildrapportCustomerServiceGladly7 minutesor lessAHTIunderstandyourconcern.TerrificGreatThankyouCGoodI will behappyto _.AbsolutelyFriendlySurelyFantasticAbsolutelyMagicofServiceRecommendMypleasureGreatCertainlyQualityDefinitely

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Excellent
  2. How can I help you ?
  3. Effective listening
  4. Definitely
  5. Take ownership to resolve issues.
  6. Customer Care
  7. Provide accurate information.
  8. Assure
  9. Could I please _?
  10. Fantastic
  11. Understand
  12. Empathize
  13. Build rapport
  14. Customer Service
  15. Gladly
  16. 7 minutes or less AHT
  17. I understand your concern.
  18. Terrific
  19. Great
  20. Thank you
  21. C
  22. Good
  23. I will be happy to _.
  24. Absolutely
  25. Friendly
  26. Surely
  27. Fantastic
  28. Absolutely
  29. Magic of Service
  30. Recommend
  31. My pleasure
  32. Great
  33. Certainly
  34. Quality
  35. Definitely