EmpathizeCustomerCareI will behappyto _.CustomerServiceCertainlyFriendlyExcellentCould Iplease_?GreatSurelyDefinitely7 minutesor lessAHTAssureFantasticEffectivelisteningCGladlyDefinitelyUnderstandMypleasureGoodRecommendProvideaccurateinformation.QualityHow canI helpyou ?MagicofServiceTakeownershipto resolveissues.AbsolutelyIunderstandyourconcern.AbsolutelyFantasticTerrificThankyouBuildrapportGreatEmpathizeCustomerCareI will behappyto _.CustomerServiceCertainlyFriendlyExcellentCould Iplease_?GreatSurelyDefinitely7 minutesor lessAHTAssureFantasticEffectivelisteningCGladlyDefinitelyUnderstandMypleasureGoodRecommendProvideaccurateinformation.QualityHow canI helpyou ?MagicofServiceTakeownershipto resolveissues.AbsolutelyIunderstandyourconcern.AbsolutelyFantasticTerrificThankyouBuildrapportGreat

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Empathize
  2. Customer Care
  3. I will be happy to _.
  4. Customer Service
  5. Certainly
  6. Friendly
  7. Excellent
  8. Could I please _?
  9. Great
  10. Surely
  11. Definitely
  12. 7 minutes or less AHT
  13. Assure
  14. Fantastic
  15. Effective listening
  16. C
  17. Gladly
  18. Definitely
  19. Understand
  20. My pleasure
  21. Good
  22. Recommend
  23. Provide accurate information.
  24. Quality
  25. How can I help you ?
  26. Magic of Service
  27. Take ownership to resolve issues.
  28. Absolutely
  29. I understand your concern.
  30. Absolutely
  31. Fantastic
  32. Terrific
  33. Thank you
  34. Build rapport
  35. Great