Customer Service Could I please _? Fantastic Take ownership to resolve issues. Excellent C Assure Terrific Customer Care Great Friendly Provide accurate information. I understand your concern. Absolutely Understand Quality Build rapport 7 minutes or less AHT Certainly Thank you Empathize Magic of Service Fantastic Great I will be happy to _. Surely Gladly My pleasure How can I help you ? Absolutely Definitely Definitely Good Recommend Effective listening Customer Service Could I please _? Fantastic Take ownership to resolve issues. Excellent C Assure Terrific Customer Care Great Friendly Provide accurate information. I understand your concern. Absolutely Understand Quality Build rapport 7 minutes or less AHT Certainly Thank you Empathize Magic of Service Fantastic Great I will be happy to _. Surely Gladly My pleasure How can I help you ? Absolutely Definitely Definitely Good Recommend Effective listening
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customer Service
Could I please _?
Fantastic
Take ownership to resolve issues.
Excellent
C
Assure
Terrific
Customer Care
Great
Friendly
Provide accurate information.
I understand your concern.
Absolutely
Understand
Quality
Build rapport
7 minutes or less AHT
Certainly
Thank you
Empathize
Magic of Service
Fantastic
Great
I will be happy to _.
Surely
Gladly
My pleasure
How can I help you ?
Absolutely
Definitely
Definitely
Good
Recommend
Effective listening