Assure Absolutely Customer Care Could I please _? I understand your concern. Great C Terrific Definitely Surely Magic of Service Take ownership to resolve issues. Fantastic Definitely Certainly Gladly Customer Service Excellent My pleasure Recommend Effective listening Fantastic Good 7 minutes or less AHT I will be happy to _. Build rapport Understand Empathize Absolutely Thank you How can I help you ? Provide accurate information. Great Friendly Quality Assure Absolutely Customer Care Could I please _? I understand your concern. Great C Terrific Definitely Surely Magic of Service Take ownership to resolve issues. Fantastic Definitely Certainly Gladly Customer Service Excellent My pleasure Recommend Effective listening Fantastic Good 7 minutes or less AHT I will be happy to _. Build rapport Understand Empathize Absolutely Thank you How can I help you ? Provide accurate information. Great Friendly Quality
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Assure
Absolutely
Customer Care
Could I please _?
I understand your concern.
Great
C
Terrific
Definitely
Surely
Magic of Service
Take ownership to resolve issues.
Fantastic
Definitely
Certainly
Gladly
Customer Service
Excellent
My pleasure
Recommend
Effective listening
Fantastic
Good
7 minutes or less AHT
I will be happy to _.
Build rapport
Understand
Empathize
Absolutely
Thank you
How can I help you ?
Provide accurate information.
Great
Friendly
Quality