AssureAbsolutelyCustomerCareCould Iplease_?Iunderstandyourconcern.GreatCTerrificDefinitelySurelyMagicofServiceTakeownershipto resolveissues.FantasticDefinitelyCertainlyGladlyCustomerServiceExcellentMypleasureRecommendEffectivelisteningFantasticGood7 minutesor lessAHTI will behappyto _.BuildrapportUnderstandEmpathizeAbsolutelyThankyouHow canI helpyou ?Provideaccurateinformation.GreatFriendlyQualityAssureAbsolutelyCustomerCareCould Iplease_?Iunderstandyourconcern.GreatCTerrificDefinitelySurelyMagicofServiceTakeownershipto resolveissues.FantasticDefinitelyCertainlyGladlyCustomerServiceExcellentMypleasureRecommendEffectivelisteningFantasticGood7 minutesor lessAHTI will behappyto _.BuildrapportUnderstandEmpathizeAbsolutelyThankyouHow canI helpyou ?Provideaccurateinformation.GreatFriendlyQuality

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assure
  2. Absolutely
  3. Customer Care
  4. Could I please _?
  5. I understand your concern.
  6. Great
  7. C
  8. Terrific
  9. Definitely
  10. Surely
  11. Magic of Service
  12. Take ownership to resolve issues.
  13. Fantastic
  14. Definitely
  15. Certainly
  16. Gladly
  17. Customer Service
  18. Excellent
  19. My pleasure
  20. Recommend
  21. Effective listening
  22. Fantastic
  23. Good
  24. 7 minutes or less AHT
  25. I will be happy to _.
  26. Build rapport
  27. Understand
  28. Empathize
  29. Absolutely
  30. Thank you
  31. How can I help you ?
  32. Provide accurate information.
  33. Great
  34. Friendly
  35. Quality