BuildrapportMagicofServiceAbsolutelyRecommendExcellentTerrific7 minutesor lessAHTIunderstandyourconcern.Takeownershipto resolveissues.QualityHow canI helpyou ?CAssureCertainlyCustomerServiceCustomerCareProvideaccurateinformation.GladlyDefinitelyCould Iplease_?EmpathizeFantasticGreatGoodGreatFantasticDefinitelyEffectivelisteningUnderstandAbsolutelyFriendlyI will behappyto _.SurelyMypleasureThankyouBuildrapportMagicofServiceAbsolutelyRecommendExcellentTerrific7 minutesor lessAHTIunderstandyourconcern.Takeownershipto resolveissues.QualityHow canI helpyou ?CAssureCertainlyCustomerServiceCustomerCareProvideaccurateinformation.GladlyDefinitelyCould Iplease_?EmpathizeFantasticGreatGoodGreatFantasticDefinitelyEffectivelisteningUnderstandAbsolutelyFriendlyI will behappyto _.SurelyMypleasureThankyou

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Build rapport
  2. Magic of Service
  3. Absolutely
  4. Recommend
  5. Excellent
  6. Terrific
  7. 7 minutes or less AHT
  8. I understand your concern.
  9. Take ownership to resolve issues.
  10. Quality
  11. How can I help you ?
  12. C
  13. Assure
  14. Certainly
  15. Customer Service
  16. Customer Care
  17. Provide accurate information.
  18. Gladly
  19. Definitely
  20. Could I please _?
  21. Empathize
  22. Fantastic
  23. Great
  24. Good
  25. Great
  26. Fantastic
  27. Definitely
  28. Effective listening
  29. Understand
  30. Absolutely
  31. Friendly
  32. I will be happy to _.
  33. Surely
  34. My pleasure
  35. Thank you