7 minutesor lessAHTCTerrificTakeownershipto resolveissues.CertainlyMypleasureFriendlyDefinitelyAbsolutelyQualityMagicofServiceI will behappyto _.Iunderstandyourconcern.ExcellentEmpathizeGoodAbsolutelySurelyGladlyGreatRecommendGreatCustomerServiceBuildrapportCustomerCareCould Iplease_?ThankyouHow canI helpyou ?FantasticUnderstandAssureEffectivelisteningDefinitelyFantasticProvideaccurateinformation.7 minutesor lessAHTCTerrificTakeownershipto resolveissues.CertainlyMypleasureFriendlyDefinitelyAbsolutelyQualityMagicofServiceI will behappyto _.Iunderstandyourconcern.ExcellentEmpathizeGoodAbsolutelySurelyGladlyGreatRecommendGreatCustomerServiceBuildrapportCustomerCareCould Iplease_?ThankyouHow canI helpyou ?FantasticUnderstandAssureEffectivelisteningDefinitelyFantasticProvideaccurateinformation.

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 7 minutes or less AHT
  2. C
  3. Terrific
  4. Take ownership to resolve issues.
  5. Certainly
  6. My pleasure
  7. Friendly
  8. Definitely
  9. Absolutely
  10. Quality
  11. Magic of Service
  12. I will be happy to _.
  13. I understand your concern.
  14. Excellent
  15. Empathize
  16. Good
  17. Absolutely
  18. Surely
  19. Gladly
  20. Great
  21. Recommend
  22. Great
  23. Customer Service
  24. Build rapport
  25. Customer Care
  26. Could I please _?
  27. Thank you
  28. How can I help you ?
  29. Fantastic
  30. Understand
  31. Assure
  32. Effective listening
  33. Definitely
  34. Fantastic
  35. Provide accurate information.