CustomerServiceCould Iplease_?FantasticTakeownershipto resolveissues.ExcellentCAssureTerrificCustomerCareGreatFriendlyProvideaccurateinformation.Iunderstandyourconcern.AbsolutelyUnderstandQualityBuildrapport7 minutesor lessAHTCertainlyThankyouEmpathizeMagicofServiceFantasticGreatI will behappyto _.SurelyGladlyMypleasureHow canI helpyou ?AbsolutelyDefinitelyDefinitelyGoodRecommendEffectivelisteningCustomerServiceCould Iplease_?FantasticTakeownershipto resolveissues.ExcellentCAssureTerrificCustomerCareGreatFriendlyProvideaccurateinformation.Iunderstandyourconcern.AbsolutelyUnderstandQualityBuildrapport7 minutesor lessAHTCertainlyThankyouEmpathizeMagicofServiceFantasticGreatI will behappyto _.SurelyGladlyMypleasureHow canI helpyou ?AbsolutelyDefinitelyDefinitelyGoodRecommendEffectivelistening

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Service
  2. Could I please _?
  3. Fantastic
  4. Take ownership to resolve issues.
  5. Excellent
  6. C
  7. Assure
  8. Terrific
  9. Customer Care
  10. Great
  11. Friendly
  12. Provide accurate information.
  13. I understand your concern.
  14. Absolutely
  15. Understand
  16. Quality
  17. Build rapport
  18. 7 minutes or less AHT
  19. Certainly
  20. Thank you
  21. Empathize
  22. Magic of Service
  23. Fantastic
  24. Great
  25. I will be happy to _.
  26. Surely
  27. Gladly
  28. My pleasure
  29. How can I help you ?
  30. Absolutely
  31. Definitely
  32. Definitely
  33. Good
  34. Recommend
  35. Effective listening