Definitely Magic of Service Great Recommend Good Absolutely Assure My pleasure Friendly How can I help you ? Certainly Quality Fantastic Great 7 minutes or less AHT Fantastic Absolutely C I understand your concern. Provide accurate information. Terrific I will be happy to _. Build rapport Empathize Customer Care Understand Effective listening Definitely Gladly Customer Service Take ownership to resolve issues. Could I please _? Excellent Surely Thank you Definitely Magic of Service Great Recommend Good Absolutely Assure My pleasure Friendly How can I help you ? Certainly Quality Fantastic Great 7 minutes or less AHT Fantastic Absolutely C I understand your concern. Provide accurate information. Terrific I will be happy to _. Build rapport Empathize Customer Care Understand Effective listening Definitely Gladly Customer Service Take ownership to resolve issues. Could I please _? Excellent Surely Thank you
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Definitely
Magic of Service
Great
Recommend
Good
Absolutely
Assure
My pleasure
Friendly
How can I help you ?
Certainly
Quality
Fantastic
Great
7 minutes or less AHT
Fantastic
Absolutely
C
I understand your concern.
Provide accurate information.
Terrific
I will be happy to _.
Build rapport
Empathize
Customer Care
Understand
Effective listening
Definitely
Gladly
Customer Service
Take ownership to resolve issues.
Could I please _?
Excellent
Surely
Thank you