AbsolutelyCustomerServiceMagicofServiceMypleasureDefinitelyRecommendCSurelyAssureHow canI helpyou ?Iunderstandyourconcern.GreatEffectivelisteningEmpathizeQualityCustomerCareFantasticAbsolutelyBuildrapportGreatProvideaccurateinformation.Takeownershipto resolveissues.UnderstandGoodCould Iplease_?FantasticExcellentGladlyTerrificThankyouDefinitelyI will behappyto _.Certainly7 minutesor lessAHTFriendlyAbsolutelyCustomerServiceMagicofServiceMypleasureDefinitelyRecommendCSurelyAssureHow canI helpyou ?Iunderstandyourconcern.GreatEffectivelisteningEmpathizeQualityCustomerCareFantasticAbsolutelyBuildrapportGreatProvideaccurateinformation.Takeownershipto resolveissues.UnderstandGoodCould Iplease_?FantasticExcellentGladlyTerrificThankyouDefinitelyI will behappyto _.Certainly7 minutesor lessAHTFriendly

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Absolutely
  2. Customer Service
  3. Magic of Service
  4. My pleasure
  5. Definitely
  6. Recommend
  7. C
  8. Surely
  9. Assure
  10. How can I help you ?
  11. I understand your concern.
  12. Great
  13. Effective listening
  14. Empathize
  15. Quality
  16. Customer Care
  17. Fantastic
  18. Absolutely
  19. Build rapport
  20. Great
  21. Provide accurate information.
  22. Take ownership to resolve issues.
  23. Understand
  24. Good
  25. Could I please _?
  26. Fantastic
  27. Excellent
  28. Gladly
  29. Terrific
  30. Thank you
  31. Definitely
  32. I will be happy to _.
  33. Certainly
  34. 7 minutes or less AHT
  35. Friendly