Absolutely Customer Service Magic of Service My pleasure Definitely Recommend C Surely Assure How can I help you ? I understand your concern. Great Effective listening Empathize Quality Customer Care Fantastic Absolutely Build rapport Great Provide accurate information. Take ownership to resolve issues. Understand Good Could I please _? Fantastic Excellent Gladly Terrific Thank you Definitely I will be happy to _. Certainly 7 minutes or less AHT Friendly Absolutely Customer Service Magic of Service My pleasure Definitely Recommend C Surely Assure How can I help you ? I understand your concern. Great Effective listening Empathize Quality Customer Care Fantastic Absolutely Build rapport Great Provide accurate information. Take ownership to resolve issues. Understand Good Could I please _? Fantastic Excellent Gladly Terrific Thank you Definitely I will be happy to _. Certainly 7 minutes or less AHT Friendly
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Absolutely
Customer Service
Magic of Service
My pleasure
Definitely
Recommend
C
Surely
Assure
How can I help you ?
I understand your concern.
Great
Effective listening
Empathize
Quality
Customer Care
Fantastic
Absolutely
Build rapport
Great
Provide accurate information.
Take ownership to resolve issues.
Understand
Good
Could I please _?
Fantastic
Excellent
Gladly
Terrific
Thank you
Definitely
I will be happy to _.
Certainly
7 minutes or less AHT
Friendly