Thankyou,Mr. __.TakeownershipFriendlyWe valueyourfeedback.I will behappyto _.PerfectGladlyMypleasureDefinitelyEmpathizeAdhereto yourscheduleHow canI helpyou ?7 minutesor lessAHTBuildrapportAbsolutelyCould Iplease_?DefinitelyAssureGo theextramileThankyouPatienceGreatserviceEnergeticvoicetoneIunderstandyourconcern.SurelyAddressthecustomerby nameTerrificEffectivelisteningskillsWOWthecustomerAbsolutelyFocusThinkoutsidethe boxCertainlyAvoidsayingNoA politegreetingI will behappyto _.FantasticQualityCallExcellentThankyou,Mr. __.TakeownershipFriendlyWe valueyourfeedback.I will behappyto _.PerfectGladlyMypleasureDefinitelyEmpathizeAdhereto yourscheduleHow canI helpyou ?7 minutesor lessAHTBuildrapportAbsolutelyCould Iplease_?DefinitelyAssureGo theextramileThankyouPatienceGreatserviceEnergeticvoicetoneIunderstandyourconcern.SurelyAddressthecustomerby nameTerrificEffectivelisteningskillsWOWthecustomerAbsolutelyFocusThinkoutsidethe boxCertainlyAvoidsayingNoA politegreetingI will behappyto _.FantasticQualityCallExcellent

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you, Mr. __.
  2. Take ownership
  3. Friendly
  4. We value your feedback.
  5. I will be happy to _.
  6. Perfect
  7. Gladly
  8. My pleasure
  9. Definitely
  10. Empathize
  11. Adhere to your schedule
  12. How can I help you ?
  13. 7 minutes or less AHT
  14. Build rapport
  15. Absolutely
  16. Could I please _?
  17. Definitely
  18. Assure
  19. Go the extra mile
  20. Thank you
  21. Patience
  22. Great service
  23. Energetic voice tone
  24. I understand your concern.
  25. Surely
  26. Address the customer by name
  27. Terrific
  28. Effective listening skills
  29. WOW the customer
  30. Absolutely
  31. Focus
  32. Think outside the box
  33. Certainly
  34. Avoid saying No
  35. A polite greeting
  36. I will be happy to _.
  37. Fantastic
  38. Quality Call
  39. Excellent