TerrificAbsolutelyEnergeticvoicetoneWe valueyourfeedback.DefinitelyBuildrapportA politegreetingFocusThankyou,Mr. __.AbsolutelyThinkoutsidethe boxDefinitelyWOWthecustomerI will behappyto _.EmpathizeQualityCallFantasticHow canI helpyou ?SurelyPerfectAssureFriendlyI will behappyto _.EffectivelisteningskillsTakeownershipAvoidsayingNoIunderstandyourconcern.7 minutesor lessAHTGladlyAdhereto yourscheduleMypleasureCould Iplease_?GreatservicePatienceThankyouCertainlyGo theextramileExcellentAddressthecustomerby nameTerrificAbsolutelyEnergeticvoicetoneWe valueyourfeedback.DefinitelyBuildrapportA politegreetingFocusThankyou,Mr. __.AbsolutelyThinkoutsidethe boxDefinitelyWOWthecustomerI will behappyto _.EmpathizeQualityCallFantasticHow canI helpyou ?SurelyPerfectAssureFriendlyI will behappyto _.EffectivelisteningskillsTakeownershipAvoidsayingNoIunderstandyourconcern.7 minutesor lessAHTGladlyAdhereto yourscheduleMypleasureCould Iplease_?GreatservicePatienceThankyouCertainlyGo theextramileExcellentAddressthecustomerby name

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Terrific
  2. Absolutely
  3. Energetic voice tone
  4. We value your feedback.
  5. Definitely
  6. Build rapport
  7. A polite greeting
  8. Focus
  9. Thank you, Mr. __.
  10. Absolutely
  11. Think outside the box
  12. Definitely
  13. WOW the customer
  14. I will be happy to _.
  15. Empathize
  16. Quality Call
  17. Fantastic
  18. How can I help you ?
  19. Surely
  20. Perfect
  21. Assure
  22. Friendly
  23. I will be happy to _.
  24. Effective listening skills
  25. Take ownership
  26. Avoid saying No
  27. I understand your concern.
  28. 7 minutes or less AHT
  29. Gladly
  30. Adhere to your schedule
  31. My pleasure
  32. Could I please _?
  33. Great service
  34. Patience
  35. Thank you
  36. Certainly
  37. Go the extra mile
  38. Excellent
  39. Address the customer by name