I will behappyto _.AvoidsayingNoQualityCallDefinitelyFantasticGreatserviceTerrificTakeownershipA politegreetingAbsolutelySurelyFriendlyCould Iplease_?We valueyourfeedback.Thinkoutsidethe boxPatienceAssureThankyou,Mr. __.ExcellentIunderstandyourconcern.AbsolutelyEmpathizeThankyou7 minutesor lessAHTI will behappyto _.MypleasureGladlyFocusAdhereto yourscheduleDefinitelyEnergeticvoicetoneAddressthecustomerby nameHow canI helpyou ?EffectivelisteningskillsBuildrapportWOWthecustomerGo theextramileCertainlyPerfectI will behappyto _.AvoidsayingNoQualityCallDefinitelyFantasticGreatserviceTerrificTakeownershipA politegreetingAbsolutelySurelyFriendlyCould Iplease_?We valueyourfeedback.Thinkoutsidethe boxPatienceAssureThankyou,Mr. __.ExcellentIunderstandyourconcern.AbsolutelyEmpathizeThankyou7 minutesor lessAHTI will behappyto _.MypleasureGladlyFocusAdhereto yourscheduleDefinitelyEnergeticvoicetoneAddressthecustomerby nameHow canI helpyou ?EffectivelisteningskillsBuildrapportWOWthecustomerGo theextramileCertainlyPerfect

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I will be happy to _.
  2. Avoid saying No
  3. Quality Call
  4. Definitely
  5. Fantastic
  6. Great service
  7. Terrific
  8. Take ownership
  9. A polite greeting
  10. Absolutely
  11. Surely
  12. Friendly
  13. Could I please _?
  14. We value your feedback.
  15. Think outside the box
  16. Patience
  17. Assure
  18. Thank you, Mr. __.
  19. Excellent
  20. I understand your concern.
  21. Absolutely
  22. Empathize
  23. Thank you
  24. 7 minutes or less AHT
  25. I will be happy to _.
  26. My pleasure
  27. Gladly
  28. Focus
  29. Adhere to your schedule
  30. Definitely
  31. Energetic voice tone
  32. Address the customer by name
  33. How can I help you ?
  34. Effective listening skills
  35. Build rapport
  36. WOW the customer
  37. Go the extra mile
  38. Certainly
  39. Perfect