Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I addressed my call aheads
2. Helped a technician
3. Participated in a team building exercise
4. Congratula-ted someone
5. Added a new shout out on board
6. Addressed my leads
7. Had a strange call request
8. Used a customers name on call
9. Complimen-ted a fellow CSR
10. I said Good Morning today
11. Dealt with an irate customer
12. Increased my preformance #'s
13. Made 2 sales in one day
14. Customer gave me a compliment
15. Addressed a major concern w/ customer
16. An Agreement was signed
17. Up-sold a customer
18. Maintained a good voice level
19. Treated a CSR with respect
20. Helped a fellow CSR
21. "Is there anything else" 10 times
22. Said "happy to help" to 5 customers
23. Stayed professional for entire shift
24. Made a Welcome call