MSKMemberRadiologyHIPAANIAssistRadMDCardiologyAbsolutelyPSLEnrollmentBenefitsBBIOrderingPhysicianCaseWorkerLeadUnderstandComplianceBackofficeProviderHubAppealsCoordinatorCultureSERPClinicalInformationAHTBTTQualitySurelyICD-10ACWOccupationalTherapyICRRe-OpenCustomerServiceInjectionsAetnaAvayaCPTGreatClaimsPSAICustomerServiceCOGMCCAZPharmacyApprovalEmailOON/OOATransferCenteneDenialDoDCustomerCareTINFantasticApprovedDropShipPhysicalTherapyTriageExchangeHealthPlanHotShotCommercialMagic ofEmpathyFaxPSAIIDelayIVRClinicalRewiewPCRRe-ReviewNotificationsNPIMDApprovedAUXP2PSurgeryMagicofServiceDefinitelyGladlyReconImplementationMDDenialCVRSpeechTherapyTerrificSABACertainlyICRApprovedMSKMemberRadiologyHIPAANIAssistRadMDCardiologyAbsolutelyPSLEnrollmentBenefitsBBIOrderingPhysicianCaseWorkerLeadUnderstandComplianceBackofficeProviderHubAppealsCoordinatorCultureSERPClinicalInformationAHTBTTQualitySurelyICD-10ACWOccupationalTherapyICRRe-OpenCustomerServiceInjectionsAetnaAvayaCPTGreatClaimsPSAICustomerServiceCOGMCCAZPharmacyApprovalEmailOON/OOATransferCenteneDenialDoDCustomerCareTINFantasticApprovedDropShipPhysicalTherapyTriageExchangeHealthPlanHotShotCommercialMagic ofEmpathyFaxPSAIIDelayIVRClinicalRewiewPCRRe-ReviewNotificationsNPIMDApprovedAUXP2PSurgeryMagicofServiceDefinitelyGladlyReconImplementationMDDenialCVRSpeechTherapyTerrificSABACertainlyICRApproved

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. MSK
  2. Member
  3. Radiology
  4. HIPAA
  5. NIAssist
  6. RadMD
  7. Cardiology
  8. Absolutely
  9. PSL
  10. Enrollment
  11. Benefits
  12. BBI
  13. Ordering Physician
  14. Case Worker
  15. Lead
  16. Understand
  17. Compliance
  18. Backoffice
  19. Provider
  20. Hub
  21. Appeals Coordinator
  22. Culture
  23. SERP
  24. Clinical Information
  25. AHT
  26. BTT
  27. Quality
  28. Surely
  29. ICD-10
  30. ACW
  31. Occupational Therapy
  32. ICR
  33. Re-Open
  34. Customer Service
  35. Injections
  36. Aetna
  37. Avaya
  38. CPT
  39. Great
  40. Claims
  41. PSA I
  42. Customer Service
  43. COG
  44. MCCAZ
  45. Pharmacy
  46. Approval
  47. Email
  48. OON/OOA
  49. Transfer
  50. Centene
  51. Denial
  52. DoD
  53. Customer Care
  54. TIN
  55. Fantastic
  56. Approved
  57. DropShip
  58. Physical Therapy
  59. Triage
  60. Exchange
  61. Health Plan
  62. HotShot
  63. Commercial
  64. Magic of Empathy
  65. Fax
  66. PSA II
  67. Delay
  68. IVR
  69. Clinical Rewiew
  70. PCR
  71. Re-Review
  72. Notifications
  73. NPI
  74. MD Approved
  75. AUX
  76. P2P
  77. Surgery
  78. Magic of Service
  79. Definitely
  80. Gladly
  81. Recon
  82. Implementation
  83. MD Denial
  84. CVR
  85. Speech Therapy
  86. Terrific
  87. SABA
  88. Certainly
  89. ICR Approved