MagicofServiceMSKApprovedSurelyCustomerCareIVRMemberClinicalInformationSurgeryComplianceCOGNIAssistAetnaAppealsCoordinatorAHTEnrollmentPharmacySABAICD-10DelayClinicalRewiewProviderCommercialPhysicalTherapyACWQualityCPTDenialEmailICRApprovedRadiologyOON/OOAInjectionsAUXCVRCaseWorkerRe-OpenMDDenialPCRLeadTerrificHubPSLTriageBTTFantasticClaimsCultureHealthPlanExchangeOccupationalTherapyReconRe-ReviewTINSERPGladlyPSAIDoDSpeechTherapyHIPAADropShipBBIDefinitelyUnderstandApprovalMagic ofEmpathyImplementationP2PAbsolutelyAvayaBackofficeCardiologyOrderingPhysicianCustomerServiceTransferMDApprovedICRGreatNPICenteneMCCAZPSAIIBenefitsCertainlyRadMDHotShotFaxCustomerServiceNotificationsMagicofServiceMSKApprovedSurelyCustomerCareIVRMemberClinicalInformationSurgeryComplianceCOGNIAssistAetnaAppealsCoordinatorAHTEnrollmentPharmacySABAICD-10DelayClinicalRewiewProviderCommercialPhysicalTherapyACWQualityCPTDenialEmailICRApprovedRadiologyOON/OOAInjectionsAUXCVRCaseWorkerRe-OpenMDDenialPCRLeadTerrificHubPSLTriageBTTFantasticClaimsCultureHealthPlanExchangeOccupationalTherapyReconRe-ReviewTINSERPGladlyPSAIDoDSpeechTherapyHIPAADropShipBBIDefinitelyUnderstandApprovalMagic ofEmpathyImplementationP2PAbsolutelyAvayaBackofficeCardiologyOrderingPhysicianCustomerServiceTransferMDApprovedICRGreatNPICenteneMCCAZPSAIIBenefitsCertainlyRadMDHotShotFaxCustomerServiceNotifications

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Magic of Service
  2. MSK
  3. Approved
  4. Surely
  5. Customer Care
  6. IVR
  7. Member
  8. Clinical Information
  9. Surgery
  10. Compliance
  11. COG
  12. NIAssist
  13. Aetna
  14. Appeals Coordinator
  15. AHT
  16. Enrollment
  17. Pharmacy
  18. SABA
  19. ICD-10
  20. Delay
  21. Clinical Rewiew
  22. Provider
  23. Commercial
  24. Physical Therapy
  25. ACW
  26. Quality
  27. CPT
  28. Denial
  29. Email
  30. ICR Approved
  31. Radiology
  32. OON/OOA
  33. Injections
  34. AUX
  35. CVR
  36. Case Worker
  37. Re-Open
  38. MD Denial
  39. PCR
  40. Lead
  41. Terrific
  42. Hub
  43. PSL
  44. Triage
  45. BTT
  46. Fantastic
  47. Claims
  48. Culture
  49. Health Plan
  50. Exchange
  51. Occupational Therapy
  52. Recon
  53. Re-Review
  54. TIN
  55. SERP
  56. Gladly
  57. PSA I
  58. DoD
  59. Speech Therapy
  60. HIPAA
  61. DropShip
  62. BBI
  63. Definitely
  64. Understand
  65. Approval
  66. Magic of Empathy
  67. Implementation
  68. P2P
  69. Absolutely
  70. Avaya
  71. Backoffice
  72. Cardiology
  73. Ordering Physician
  74. Customer Service
  75. Transfer
  76. MD Approved
  77. ICR
  78. Great
  79. NPI
  80. Centene
  81. MCCAZ
  82. PSA II
  83. Benefits
  84. Certainly
  85. RadMD
  86. HotShot
  87. Fax
  88. Customer Service
  89. Notifications