Magic ofEmpathyHubInjectionsImplementationEnrollmentAetnaSABADenialPSAIICPTComplianceExchangeLeadDefinitelyMDDenialTriageDelayPhysicalTherapyICD-10PCROON/OOAEmailSurgeryACWHealthPlanCustomerServiceFaxTransferCardiologyRadMDNPIRe-OpenPSAIGladlyGreatOccupationalTherapyBackofficeCommercialReconICRApprovedAHTCVRNotificationsNIAssistIVRPSLDoDApprovedMemberAppealsCoordinatorApprovalClinicalRewiewTerrificClinicalInformationTINProviderOrderingPhysicianDropShipSpeechTherapyP2PAvayaRadiologyCertainlyBTTPharmacyRe-ReviewHIPAAHotShotMagicofServiceAbsolutelyCenteneSERPClaimsCaseWorkerSurelyQualityCOGBenefitsCustomerServiceICRCustomerCareCultureUnderstandMDApprovedMSKFantasticMCCAZAUXBBIMagic ofEmpathyHubInjectionsImplementationEnrollmentAetnaSABADenialPSAIICPTComplianceExchangeLeadDefinitelyMDDenialTriageDelayPhysicalTherapyICD-10PCROON/OOAEmailSurgeryACWHealthPlanCustomerServiceFaxTransferCardiologyRadMDNPIRe-OpenPSAIGladlyGreatOccupationalTherapyBackofficeCommercialReconICRApprovedAHTCVRNotificationsNIAssistIVRPSLDoDApprovedMemberAppealsCoordinatorApprovalClinicalRewiewTerrificClinicalInformationTINProviderOrderingPhysicianDropShipSpeechTherapyP2PAvayaRadiologyCertainlyBTTPharmacyRe-ReviewHIPAAHotShotMagicofServiceAbsolutelyCenteneSERPClaimsCaseWorkerSurelyQualityCOGBenefitsCustomerServiceICRCustomerCareCultureUnderstandMDApprovedMSKFantasticMCCAZAUXBBI

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Magic of Empathy
  2. Hub
  3. Injections
  4. Implementation
  5. Enrollment
  6. Aetna
  7. SABA
  8. Denial
  9. PSA II
  10. CPT
  11. Compliance
  12. Exchange
  13. Lead
  14. Definitely
  15. MD Denial
  16. Triage
  17. Delay
  18. Physical Therapy
  19. ICD-10
  20. PCR
  21. OON/OOA
  22. Email
  23. Surgery
  24. ACW
  25. Health Plan
  26. Customer Service
  27. Fax
  28. Transfer
  29. Cardiology
  30. RadMD
  31. NPI
  32. Re-Open
  33. PSA I
  34. Gladly
  35. Great
  36. Occupational Therapy
  37. Backoffice
  38. Commercial
  39. Recon
  40. ICR Approved
  41. AHT
  42. CVR
  43. Notifications
  44. NIAssist
  45. IVR
  46. PSL
  47. DoD
  48. Approved
  49. Member
  50. Appeals Coordinator
  51. Approval
  52. Clinical Rewiew
  53. Terrific
  54. Clinical Information
  55. TIN
  56. Provider
  57. Ordering Physician
  58. DropShip
  59. Speech Therapy
  60. P2P
  61. Avaya
  62. Radiology
  63. Certainly
  64. BTT
  65. Pharmacy
  66. Re-Review
  67. HIPAA
  68. HotShot
  69. Magic of Service
  70. Absolutely
  71. Centene
  72. SERP
  73. Claims
  74. Case Worker
  75. Surely
  76. Quality
  77. COG
  78. Benefits
  79. Customer Service
  80. ICR
  81. Customer Care
  82. Culture
  83. Understand
  84. MD Approved
  85. MSK
  86. Fantastic
  87. MCCAZ
  88. AUX
  89. BBI