CustomerRelationshipKnowledgeof theProductEmpathyCustomerExperienceCustomerServiceWeekHeadsetsCustomerLoyaltyCustomerHelpCenterImprovetheCustomerExperienceFCR (FirstCallResolution)ExcellentCustomerServiceCustomerFeedbackClearcommunicationskillsQualityPatienceAttentivenessTeamSmileInternalCustomersCustomerSatisfactionCustomerExperienceTeamContinuousImprovementCustomerExpectationsCustomerRelationshipKnowledgeof theProductEmpathyCustomerExperienceCustomerServiceWeekHeadsetsCustomerLoyaltyCustomerHelpCenterImprovetheCustomerExperienceFCR (FirstCallResolution)ExcellentCustomerServiceCustomerFeedbackClearcommunicationskillsQualityPatienceAttentivenessTeamSmileInternalCustomersCustomerSatisfactionCustomerExperienceTeamContinuousImprovementCustomerExpectations

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Relationship
  2. Knowledge of the Product
  3. Empathy
  4. Customer Experience
  5. Customer Service Week
  6. Headsets
  7. Customer Loyalty
  8. Customer
  9. Help Center
  10. Improve the Customer Experience
  11. FCR (First Call Resolution)
  12. Excellent Customer Service
  13. Customer Feedback
  14. Clear communication skills
  15. Quality
  16. Patience
  17. Attentiveness
  18. Team
  19. Smile
  20. Internal Customers
  21. Customer Satisfaction
  22. Customer Experience Team
  23. Continuous Improvement
  24. Customer Expectations