ClearcommunicationskillsCustomerFeedbackCustomerExpectationsHeadsetsPatienceCustomerEmpathyHelpCenterCustomerRelationshipCustomerServiceWeekCustomerExperienceInternalCustomersExcellentCustomerServiceQualityFCR (FirstCallResolution)CustomerExperienceTeamContinuousImprovementKnowledgeof theProductCustomerLoyaltyImprovetheCustomerExperienceSmileAttentivenessTeamCustomerSatisfactionClearcommunicationskillsCustomerFeedbackCustomerExpectationsHeadsetsPatienceCustomerEmpathyHelpCenterCustomerRelationshipCustomerServiceWeekCustomerExperienceInternalCustomersExcellentCustomerServiceQualityFCR (FirstCallResolution)CustomerExperienceTeamContinuousImprovementKnowledgeof theProductCustomerLoyaltyImprovetheCustomerExperienceSmileAttentivenessTeamCustomerSatisfaction

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clear communication skills
  2. Customer Feedback
  3. Customer Expectations
  4. Headsets
  5. Patience
  6. Customer
  7. Empathy
  8. Help Center
  9. Customer Relationship
  10. Customer Service Week
  11. Customer Experience
  12. Internal Customers
  13. Excellent Customer Service
  14. Quality
  15. FCR (First Call Resolution)
  16. Customer Experience Team
  17. Continuous Improvement
  18. Knowledge of the Product
  19. Customer Loyalty
  20. Improve the Customer Experience
  21. Smile
  22. Attentiveness
  23. Team
  24. Customer Satisfaction