EmpathyExcellentCustomerServiceCustomerLoyaltyImprovetheCustomerExperienceSmileCustomerRelationshipHelpCenterTeamPatienceCustomerSatisfactionCustomerExpectationsCustomerClearcommunicationskillsInternalCustomersQualityCustomerExperienceFCR (FirstCallResolution)CustomerFeedbackCustomerServiceWeekKnowledgeof theProductHeadsetsCustomerExperienceTeamAttentivenessContinuousImprovementEmpathyExcellentCustomerServiceCustomerLoyaltyImprovetheCustomerExperienceSmileCustomerRelationshipHelpCenterTeamPatienceCustomerSatisfactionCustomerExpectationsCustomerClearcommunicationskillsInternalCustomersQualityCustomerExperienceFCR (FirstCallResolution)CustomerFeedbackCustomerServiceWeekKnowledgeof theProductHeadsetsCustomerExperienceTeamAttentivenessContinuousImprovement

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Empathy
  2. Excellent Customer Service
  3. Customer Loyalty
  4. Improve the Customer Experience
  5. Smile
  6. Customer Relationship
  7. Help Center
  8. Team
  9. Patience
  10. Customer Satisfaction
  11. Customer Expectations
  12. Customer
  13. Clear communication skills
  14. Internal Customers
  15. Quality
  16. Customer Experience
  17. FCR (First Call Resolution)
  18. Customer Feedback
  19. Customer Service Week
  20. Knowledge of the Product
  21. Headsets
  22. Customer Experience Team
  23. Attentiveness
  24. Continuous Improvement