De-escalatedcustomerissueLearnedsomethingnew abouta productSet upCar AudioInstallTook acall from90210Customertold youtheir waittimeHelpedcustomernamedJerryHave aconvoabout TTSTook aREALlunchKept 10callsunder 3minutes>10TransfersHelpedcustomerin NY, NYHelpedwith MyBest BuyrewardsSawqueue at0 threetimesDid notcallMobile forhelpTookiPhone 11Pro MaxcallDid notget loggedout ofFinesseUtilizeyourbinderWaslogged inon timeask Craigabout hisdaycomplimentCastorDustyourdeskReceivedcustomercompliment45 picksup on firstcallattemptHigh Fivefrom KyleVacuumedKilledthecricketTook acall fromShermanTXGaveinventoryassociatehigh fiveAnyprecinctpicks upfirst tryDe-escalatedcustomerissueLearnedsomethingnew abouta productSet upCar AudioInstallTook acall from90210Customertold youtheir waittimeHelpedcustomernamedJerryHave aconvoabout TTSTook aREALlunchKept 10callsunder 3minutes>10TransfersHelpedcustomerin NY, NYHelpedwith MyBest BuyrewardsSawqueue at0 threetimesDid notcallMobile forhelpTookiPhone 11Pro MaxcallDid notget loggedout ofFinesseUtilizeyourbinderWaslogged inon timeask Craigabout hisdaycomplimentCastorDustyourdeskReceivedcustomercompliment45 picksup on firstcallattemptHigh Fivefrom KyleVacuumedKilledthecricketTook acall fromShermanTXGaveinventoryassociatehigh fiveAnyprecinctpicks upfirst try

Phone Hub BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalated customer issue
  2. Learned something new about a product
  3. Set up Car Audio Install
  4. Took a call from 90210
  5. Customer told you their wait time
  6. Helped customer named Jerry
  7. Have a convo about TTS
  8. Took a REAL lunch
  9. Kept 10 calls under 3 minutes
  10. >10 Transfers
  11. Helped customer in NY, NY
  12. Helped with My Best Buy rewards
  13. Saw queue at 0 three times
  14. Did not call Mobile for help
  15. Took iPhone 11 Pro Max call
  16. Did not get logged out of Finesse
  17. Utilize your binder
  18. Was logged in on time
  19. ask Craig about his day
  20. compliment Castor
  21. Dust your desk
  22. Received customer compliment
  23. 45 picks up on first call attempt
  24. High Five from Kyle
  25. Vacuumed
  26. Killed the cricket
  27. Took a call from Sherman TX
  28. Gave inventory associate high five
  29. Any precinct picks up first try