10 CSATfor theweekUnder 2min convowithShirleyUpsellKudoscallOrganizeportionof CSNocriticalMDText timeunder 2minMostchats forthe weekUnder 2min convowith MadyMostemails forthe weekNoPersonalquestionMDBEPOSITIVE10HighfivesFree!Wait timeunder 10secTell Bossa goodjokeComplement3 PeopleMost callsfor theweekLearneda newprocessVisitsomeoneyou don'twork with10 CSATfor theweekUnder 2min convowithShirleyUpsellKudoscallOrganizeportionof CSNocriticalMDText timeunder 2minMostchats forthe weekUnder 2min convowith MadyMostemails forthe weekNoPersonalquestionMDBEPOSITIVE10HighfivesFree!Wait timeunder 10secTell Bossa goodjokeComplement3 PeopleMost callsfor theweekLearneda newprocessVisitsomeoneyou don'twork with

CS Metric BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 10 CSAT for the week
  2. Under 2 min convo with Shirley
  3. Up sell
  4. Kudos call
  5. Organize portion of CS
  6. No critical MD
  7. Text time under 2 min
  8. Most chats for the week
  9. Under 2 min convo with Mady
  10. Most emails for the week
  11. No Personal question MD
  12. BE POSITIVE
  13. 10 High fives
  14. Free!
  15. Wait time under 10 sec
  16. Tell Boss a good joke
  17. Complement 3 People
  18. Most calls for the week
  19. Learned a new process
  20. Visit someone you don't work with