NocriticalMD10HighfivesVisitsomeoneyou don'twork withOrganizeportionof CSMostchats forthe weekBEPOSITIVELearneda newprocessMostemails forthe weekUnder 2min convowithShirleyFree!Under 2min convowith MadyUpsellTell Bossa goodjoke10 CSATfor theweekText timeunder 2minKudoscallWait timeunder 10secMost callsfor theweekNoPersonalquestionMDComplement3 PeopleNocriticalMD10HighfivesVisitsomeoneyou don'twork withOrganizeportionof CSMostchats forthe weekBEPOSITIVELearneda newprocessMostemails forthe weekUnder 2min convowithShirleyFree!Under 2min convowith MadyUpsellTell Bossa goodjoke10 CSATfor theweekText timeunder 2minKudoscallWait timeunder 10secMost callsfor theweekNoPersonalquestionMDComplement3 People

CS Metric BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No critical MD
  2. 10 High fives
  3. Visit someone you don't work with
  4. Organize portion of CS
  5. Most chats for the week
  6. BE POSITIVE
  7. Learned a new process
  8. Most emails for the week
  9. Under 2 min convo with Shirley
  10. Free!
  11. Under 2 min convo with Mady
  12. Up sell
  13. Tell Boss a good joke
  14. 10 CSAT for the week
  15. Text time under 2 min
  16. Kudos call
  17. Wait time under 10 sec
  18. Most calls for the week
  19. No Personal question MD
  20. Complement 3 People