BEPOSITIVEText timeunder 2minMostchats forthe weekNocriticalMDUnder 2min convowithShirleyComplement3 PeopleMostemails forthe weekUpsellOrganizeportionof CS10 CSATfor theweekVisitsomeoneyou don'twork withFree!Wait timeunder 10secUnder 2min convowith MadyKudoscall10HighfivesNoPersonalquestionMDMost callsfor theweekLearneda newprocessTell Bossa goodjokeBEPOSITIVEText timeunder 2minMostchats forthe weekNocriticalMDUnder 2min convowithShirleyComplement3 PeopleMostemails forthe weekUpsellOrganizeportionof CS10 CSATfor theweekVisitsomeoneyou don'twork withFree!Wait timeunder 10secUnder 2min convowith MadyKudoscall10HighfivesNoPersonalquestionMDMost callsfor theweekLearneda newprocessTell Bossa goodjoke

CS Metric BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. BE POSITIVE
  2. Text time under 2 min
  3. Most chats for the week
  4. No critical MD
  5. Under 2 min convo with Shirley
  6. Complement 3 People
  7. Most emails for the week
  8. Up sell
  9. Organize portion of CS
  10. 10 CSAT for the week
  11. Visit someone you don't work with
  12. Free!
  13. Wait time under 10 sec
  14. Under 2 min convo with Mady
  15. Kudos call
  16. 10 High fives
  17. No Personal question MD
  18. Most calls for the week
  19. Learned a new process
  20. Tell Boss a good joke