Free!KudoscallMost callsfor theweekMostchats forthe week10HighfivesComplement3 PeopleLearneda newprocessText timeunder 2minNocriticalMDMostemails forthe weekNoPersonalquestionMDUpsellUnder 2min convowith MadyWait timeunder 10secTell Bossa goodjokeBEPOSITIVEOrganizeportionof CSUnder 2min convowithShirley10 CSATfor theweekVisitsomeoneyou don'twork withFree!KudoscallMost callsfor theweekMostchats forthe week10HighfivesComplement3 PeopleLearneda newprocessText timeunder 2minNocriticalMDMostemails forthe weekNoPersonalquestionMDUpsellUnder 2min convowith MadyWait timeunder 10secTell Bossa goodjokeBEPOSITIVEOrganizeportionof CSUnder 2min convowithShirley10 CSATfor theweekVisitsomeoneyou don'twork with

CS Metric BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free!
  2. Kudos call
  3. Most calls for the week
  4. Most chats for the week
  5. 10 High fives
  6. Complement 3 People
  7. Learned a new process
  8. Text time under 2 min
  9. No critical MD
  10. Most emails for the week
  11. No Personal question MD
  12. Up sell
  13. Under 2 min convo with Mady
  14. Wait time under 10 sec
  15. Tell Boss a good joke
  16. BE POSITIVE
  17. Organize portion of CS
  18. Under 2 min convo with Shirley
  19. 10 CSAT for the week
  20. Visit someone you don't work with