Tell Bossa goodjokeMostchats forthe week10Highfives10 CSATfor theweekText timeunder 2minUnder 2min convowithShirleyMost callsfor theweekMostemails forthe weekVisitsomeoneyou don'twork withKudoscallLearneda newprocessBEPOSITIVEUpsellFree!Wait timeunder 10secNocriticalMDNoPersonalquestionMDUnder 2min convowith MadyOrganizeportionof CSComplement3 PeopleTell Bossa goodjokeMostchats forthe week10Highfives10 CSATfor theweekText timeunder 2minUnder 2min convowithShirleyMost callsfor theweekMostemails forthe weekVisitsomeoneyou don'twork withKudoscallLearneda newprocessBEPOSITIVEUpsellFree!Wait timeunder 10secNocriticalMDNoPersonalquestionMDUnder 2min convowith MadyOrganizeportionof CSComplement3 People

CS Metric BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell Boss a good joke
  2. Most chats for the week
  3. 10 High fives
  4. 10 CSAT for the week
  5. Text time under 2 min
  6. Under 2 min convo with Shirley
  7. Most calls for the week
  8. Most emails for the week
  9. Visit someone you don't work with
  10. Kudos call
  11. Learned a new process
  12. BE POSITIVE
  13. Up sell
  14. Free!
  15. Wait time under 10 sec
  16. No critical MD
  17. No Personal question MD
  18. Under 2 min convo with Mady
  19. Organize portion of CS
  20. Complement 3 People