Mostemails forthe weekMost callsfor theweekTell Bossa goodjokeText timeunder 2minComplement3 PeopleNocriticalMDKudoscallNoPersonalquestionMDUnder 2min convowith MadyUnder 2min convowithShirleyMostchats forthe week10HighfivesFree!UpsellVisitsomeoneyou don'twork withOrganizeportionof CS10 CSATfor theweekBEPOSITIVELearneda newprocessWait timeunder 10secMostemails forthe weekMost callsfor theweekTell Bossa goodjokeText timeunder 2minComplement3 PeopleNocriticalMDKudoscallNoPersonalquestionMDUnder 2min convowith MadyUnder 2min convowithShirleyMostchats forthe week10HighfivesFree!UpsellVisitsomeoneyou don'twork withOrganizeportionof CS10 CSATfor theweekBEPOSITIVELearneda newprocessWait timeunder 10sec

CS Metric BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Most emails for the week
  2. Most calls for the week
  3. Tell Boss a good joke
  4. Text time under 2 min
  5. Complement 3 People
  6. No critical MD
  7. Kudos call
  8. No Personal question MD
  9. Under 2 min convo with Mady
  10. Under 2 min convo with Shirley
  11. Most chats for the week
  12. 10 High fives
  13. Free!
  14. Up sell
  15. Visit someone you don't work with
  16. Organize portion of CS
  17. 10 CSAT for the week
  18. BE POSITIVE
  19. Learned a new process
  20. Wait time under 10 sec