10HighfivesComplement3 PeopleBEPOSITIVE10 CSATfor theweekNocriticalMDMost callsfor theweekMostchats forthe weekKudoscallNoPersonalquestionMDOrganizeportionof CSUpsellUnder 2min convowith MadyVisitsomeoneyou don'twork withFree!Mostemails forthe weekWait timeunder 10secTell Bossa goodjokeLearneda newprocessText timeunder 2minUnder 2min convowithShirley10HighfivesComplement3 PeopleBEPOSITIVE10 CSATfor theweekNocriticalMDMost callsfor theweekMostchats forthe weekKudoscallNoPersonalquestionMDOrganizeportionof CSUpsellUnder 2min convowith MadyVisitsomeoneyou don'twork withFree!Mostemails forthe weekWait timeunder 10secTell Bossa goodjokeLearneda newprocessText timeunder 2minUnder 2min convowithShirley

CS Metric BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 10 High fives
  2. Complement 3 People
  3. BE POSITIVE
  4. 10 CSAT for the week
  5. No critical MD
  6. Most calls for the week
  7. Most chats for the week
  8. Kudos call
  9. No Personal question MD
  10. Organize portion of CS
  11. Up sell
  12. Under 2 min convo with Mady
  13. Visit someone you don't work with
  14. Free!
  15. Most emails for the week
  16. Wait time under 10 sec
  17. Tell Boss a good joke
  18. Learned a new process
  19. Text time under 2 min
  20. Under 2 min convo with Shirley