NocriticalMDMostemails forthe weekWait timeunder 10secUnder 2min convowithShirleyKudoscallOrganizeportionof CSMost callsfor theweekLearneda newprocessNoPersonalquestionMDFree!10HighfivesComplement3 PeopleBEPOSITIVEVisitsomeoneyou don'twork withUpsell10 CSATfor theweekMostchats forthe weekUnder 2min convowith MadyText timeunder 2minTell Bossa goodjokeNocriticalMDMostemails forthe weekWait timeunder 10secUnder 2min convowithShirleyKudoscallOrganizeportionof CSMost callsfor theweekLearneda newprocessNoPersonalquestionMDFree!10HighfivesComplement3 PeopleBEPOSITIVEVisitsomeoneyou don'twork withUpsell10 CSATfor theweekMostchats forthe weekUnder 2min convowith MadyText timeunder 2minTell Bossa goodjoke

CS Metric BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No critical MD
  2. Most emails for the week
  3. Wait time under 10 sec
  4. Under 2 min convo with Shirley
  5. Kudos call
  6. Organize portion of CS
  7. Most calls for the week
  8. Learned a new process
  9. No Personal question MD
  10. Free!
  11. 10 High fives
  12. Complement 3 People
  13. BE POSITIVE
  14. Visit someone you don't work with
  15. Up sell
  16. 10 CSAT for the week
  17. Most chats for the week
  18. Under 2 min convo with Mady
  19. Text time under 2 min
  20. Tell Boss a good joke