Mostemails forthe weekMost callsfor theweekUnder 2min convowithShirleyFree!Learneda newprocess10Highfives10 CSATfor theweekTell Bossa goodjokeNocriticalMDNoPersonalquestionMDKudoscallUnder 2min convowith MadyWait timeunder 10secMostchats forthe weekUpsellVisitsomeoneyou don'twork withComplement3 PeopleBEPOSITIVEText timeunder 2minOrganizeportionof CSMostemails forthe weekMost callsfor theweekUnder 2min convowithShirleyFree!Learneda newprocess10Highfives10 CSATfor theweekTell Bossa goodjokeNocriticalMDNoPersonalquestionMDKudoscallUnder 2min convowith MadyWait timeunder 10secMostchats forthe weekUpsellVisitsomeoneyou don'twork withComplement3 PeopleBEPOSITIVEText timeunder 2minOrganizeportionof CS

CS Metric BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Most emails for the week
  2. Most calls for the week
  3. Under 2 min convo with Shirley
  4. Free!
  5. Learned a new process
  6. 10 High fives
  7. 10 CSAT for the week
  8. Tell Boss a good joke
  9. No critical MD
  10. No Personal question MD
  11. Kudos call
  12. Under 2 min convo with Mady
  13. Wait time under 10 sec
  14. Most chats for the week
  15. Up sell
  16. Visit someone you don't work with
  17. Complement 3 People
  18. BE POSITIVE
  19. Text time under 2 min
  20. Organize portion of CS