Recap Empathy Add Auth Buyer Kansas Account Assure at end of Call High Energy Use May I Specific Acknowledgment Warm Transfer Call From Ohio Exceptional Tone High Energy Save Account Negotiate Late Fee Update Phone Number Change Due Date Brand Beg./End Call Would Play for Client Deescalated Call Use Power Words Use AH's Name More Than Once Use Thank You Assessed PBP Fee Highlight Positive Recap Empathy Add Auth Buyer Kansas Account Assure at end of Call High Energy Use May I Specific Acknowledgment Warm Transfer Call From Ohio Exceptional Tone High Energy Save Account Negotiate Late Fee Update Phone Number Change Due Date Brand Beg./End Call Would Play for Client Deescalated Call Use Power Words Use AH's Name More Than Once Use Thank You Assessed PBP Fee Highlight Positive
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Recap
Empathy
Add Auth Buyer
Kansas
Account Assure at end of Call
High Energy
Use May I
Specific
Acknowledgment
Warm Transfer
Call From Ohio
Exceptional Tone
High Energy
Save Account
Negotiate Late Fee
Update Phone Number
Change Due Date
Brand Beg./End
Call
Would Play for Client
Deescalated Call
Use Power Words
Use AH's Name More Than Once
Use Thank You
Assessed PBP Fee
Highlight Positive