Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. "Why didn't I get my benefits?"
2. "My worker never calls back"
3. Allow 2 days for worker to call back
4. Can you hear me now?
5. Parent calling about adult child
6. "I don't know my case number"
7. Any swear word
8. "EBT card"
9. Non-AREP calling
10. "What are your hours?"
11. Address change
12. MOF
13. You give them their PMI
14. Medicare Savings Program
15. Add Newborn
16. Give out the fax number
17. Call disconnects unexpectedly
18. CAF 1 Call
19. Case number starts with a 2
20. Caller asks you to hold
21. "Is my Healthcare active?"
22. Bank statement
23. Energy Assistance
24. Give out form number to Google
25. Requesting New MA card
26. Interpreter call
27. Explain intake hours
28. No one is there when you answer
29. "Pay Stubs"
30. Give out County email address
31. Reporting an income change
32. Child Support call
33. "What is the case number?"
34. ApplyMN and/or MNsure not working
35. "Did you receive my paperwork"
36. AREP calling
37. "Supervisor"
38. Healthcare Worker
39. Call Disconnects