Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Call disconnects unexpectedly
2. Give out County email address
3. Energy Assistance
4. Bank statement
5. "I don't know my case number"
6. Parent calling about adult child
7. Case number starts with a 2
8. Caller asks you to hold
9. "Why didn't I get my benefits?"
10. Allow 2 days for worker to call back
11. "Pay Stubs"
12. Non-AREP calling
13. Address change
14. "What is the case number?"
15. "Is my Healthcare active?"
16. ApplyMN and/or MNsure not working
17. AREP calling
18. Any swear word
19. Explain intake hours
20. Can you hear me now?
21. No one is there when you answer
22. Requesting New MA card
23. Child Support call
24. Healthcare Worker
25. Call Disconnects
26. "Did you receive my paperwork"
27. Medicare Savings Program
28. Give out the fax number
29. "What are your hours?"
30. You give them their PMI
31. Interpreter call
32. "Supervisor"
33. Add Newborn
34. "My worker never calls back"
35. CAF 1 Call
36. MOF
37. Give out form number to Google
38. "EBT card"
39. Reporting an income change