ChildSupportcallGive outthe faxnumberAllow 2days forworker tocall back"Supervisor"Give outformnumber toGoogleApplyMNand/orMNsure notworkingParentcallingaboutadult childExplainintakehoursCalldisconnectsunexpectedly"Whydidn't I getmybenefits?"Non-AREPcallingCallDisconnects"What isthe casenumber?"Can youhear menow?"Is myHealthcareactive?"MOFEnergyAssistance"Myworkernever callsback"MedicareSavingsProgram"EBTcard""Whatare yourhours?"AnyswearwordYou givethem theirPMIHealthcareWorkerGive outCountyemailaddressReportingan incomechangeCAF1 CallAREPcallingBankstatementInterpretercallRequestingNew MAcardAddresschangeCasenumberstarts witha 2Callerasks youto holdNo one istherewhen youanswer"PayStubs"AddNewborn"Did youreceive mypaperwork""I don'tknow mycasenumber"ChildSupportcallGive outthe faxnumberAllow 2days forworker tocall back"Supervisor"Give outformnumber toGoogleApplyMNand/orMNsure notworkingParentcallingaboutadult childExplainintakehoursCalldisconnectsunexpectedly"Whydidn't I getmybenefits?"Non-AREPcallingCallDisconnects"What isthe casenumber?"Can youhear menow?"Is myHealthcareactive?"MOFEnergyAssistance"Myworkernever callsback"MedicareSavingsProgram"EBTcard""Whatare yourhours?"AnyswearwordYou givethem theirPMIHealthcareWorkerGive outCountyemailaddressReportingan incomechangeCAF1 CallAREPcallingBankstatementInterpretercallRequestingNew MAcardAddresschangeCasenumberstarts witha 2Callerasks youto holdNo one istherewhen youanswer"PayStubs"AddNewborn"Did youreceive mypaperwork""I don'tknow mycasenumber"

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Child Support call
  2. Give out the fax number
  3. Allow 2 days for worker to call back
  4. "Supervisor"
  5. Give out form number to Google
  6. ApplyMN and/or MNsure not working
  7. Parent calling about adult child
  8. Explain intake hours
  9. Call disconnects unexpectedly
  10. "Why didn't I get my benefits?"
  11. Non-AREP calling
  12. Call Disconnects
  13. "What is the case number?"
  14. Can you hear me now?
  15. "Is my Healthcare active?"
  16. MOF
  17. Energy Assistance
  18. "My worker never calls back"
  19. Medicare Savings Program
  20. "EBT card"
  21. "What are your hours?"
  22. Any swear word
  23. You give them their PMI
  24. Healthcare Worker
  25. Give out County email address
  26. Reporting an income change
  27. CAF 1 Call
  28. AREP calling
  29. Bank statement
  30. Interpreter call
  31. Requesting New MA card
  32. Address change
  33. Case number starts with a 2
  34. Caller asks you to hold
  35. No one is there when you answer
  36. "Pay Stubs"
  37. Add Newborn
  38. "Did you receive my paperwork"
  39. "I don't know my case number"