Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Bank statement
2. ApplyMN and/or MNsure not working
3. Parent calling about adult child
4. "I don't know my case number"
5. Child Support call
6. "Why didn't I get my benefits?"
7. MOF
8. "Pay Stubs"
9. Requesting New MA card
10. Interpreter call
11. Call disconnects unexpectedly
12. Give out County email address
13. "My worker never calls back"
14. You give them their PMI
15. "What are your hours?"
16. Can you hear me now?
17. No one is there when you answer
18. Healthcare Worker
19. "Did you receive my paperwork"
20. "Is my Healthcare active?"
21. AREP calling
22. Add Newborn
23. Reporting an income change
24. Energy Assistance
25. "EBT card"
26. Call Disconnects
27. Give out form number to Google
28. "Supervisor"
29. Case number starts with a 2
30. Give out the fax number
31. Explain intake hours
32. Caller asks you to hold
33. Allow 2 days for worker to call back
34. Medicare Savings Program
35. "What is the case number?"
36. CAF 1 Call
37. Non-AREP calling
38. Address change
39. Any swear word