Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Bank statement
2. Allow 2 days for worker to call back
3. Explain intake hours
4. Medicare Savings Program
5. Child Support call
6. Interpreter call
7. "Supervisor"
8. Call disconnects unexpectedly
9. "Why didn't I get my benefits?"
10. Call Disconnects
11. "I don't know my case number"
12. Give out form number to Google
13. Non-AREP calling
14. "EBT card"
15. "Did you receive my paperwork"
16. MOF
17. ApplyMN and/or MNsure not working
18. "My worker never calls back"
19. Give out County email address
20. Address change
21. Can you hear me now?
22. Add Newborn
23. You give them their PMI
24. Caller asks you to hold
25. Requesting New MA card
26. "Pay Stubs"
27. "What is the case number?"
28. Any swear word
29. AREP calling
30. No one is there when you answer
31. Reporting an income change
32. Parent calling about adult child
33. "Is my Healthcare active?"
34. Give out the fax number
35. Energy Assistance
36. Case number starts with a 2
37. Healthcare Worker
38. CAF 1 Call
39. "What are your hours?"