InterpretercallCalldisconnectsunexpectedly"Is myHealthcareactive?"Give outthe faxnumberAnyswearword"Whydidn't I getmybenefits?"HealthcareWorkerMedicareSavingsProgramEnergyAssistanceMOFReportingan incomechangeNo one istherewhen youanswerAllow 2days forworker tocall backCAF1 Call"Supervisor"Explainintakehours"Myworkernever callsback"CallDisconnects"Whatare yourhours?"BankstatementApplyMNand/orMNsure notworkingChildSupportcall"EBTcard""Did youreceive mypaperwork"Can youhear menow?"I don'tknow mycasenumber""What isthe casenumber?"Casenumberstarts witha 2Callerasks youto holdParentcallingaboutadult childYou givethem theirPMIAddresschangeRequestingNew MAcard"PayStubs"AddNewbornGive outCountyemailaddressNon-AREPcallingAREPcallingGive outformnumber toGoogleInterpretercallCalldisconnectsunexpectedly"Is myHealthcareactive?"Give outthe faxnumberAnyswearword"Whydidn't I getmybenefits?"HealthcareWorkerMedicareSavingsProgramEnergyAssistanceMOFReportingan incomechangeNo one istherewhen youanswerAllow 2days forworker tocall backCAF1 Call"Supervisor"Explainintakehours"Myworkernever callsback"CallDisconnects"Whatare yourhours?"BankstatementApplyMNand/orMNsure notworkingChildSupportcall"EBTcard""Did youreceive mypaperwork"Can youhear menow?"I don'tknow mycasenumber""What isthe casenumber?"Casenumberstarts witha 2Callerasks youto holdParentcallingaboutadult childYou givethem theirPMIAddresschangeRequestingNew MAcard"PayStubs"AddNewbornGive outCountyemailaddressNon-AREPcallingAREPcallingGive outformnumber toGoogle

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Interpreter call
  2. Call disconnects unexpectedly
  3. "Is my Healthcare active?"
  4. Give out the fax number
  5. Any swear word
  6. "Why didn't I get my benefits?"
  7. Healthcare Worker
  8. Medicare Savings Program
  9. Energy Assistance
  10. MOF
  11. Reporting an income change
  12. No one is there when you answer
  13. Allow 2 days for worker to call back
  14. CAF 1 Call
  15. "Supervisor"
  16. Explain intake hours
  17. "My worker never calls back"
  18. Call Disconnects
  19. "What are your hours?"
  20. Bank statement
  21. ApplyMN and/or MNsure not working
  22. Child Support call
  23. "EBT card"
  24. "Did you receive my paperwork"
  25. Can you hear me now?
  26. "I don't know my case number"
  27. "What is the case number?"
  28. Case number starts with a 2
  29. Caller asks you to hold
  30. Parent calling about adult child
  31. You give them their PMI
  32. Address change
  33. Requesting New MA card
  34. "Pay Stubs"
  35. Add Newborn
  36. Give out County email address
  37. Non-AREP calling
  38. AREP calling
  39. Give out form number to Google