Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Any swear word
2. "I don't know my case number"
3. "Is my Healthcare active?"
4. Call disconnects unexpectedly
5. ApplyMN and/or MNsure not working
6. Give out County email address
7. "My worker never calls back"
8. Non-AREP calling
9. "Did you receive my paperwork"
10. "Supervisor"
11. Child Support call
12. Healthcare Worker
13. Call Disconnects
14. Give out form number to Google
15. Caller asks you to hold
16. CAF 1 Call
17. "Why didn't I get my benefits?"
18. Explain intake hours
19. You give them their PMI
20. MOF
21. "What are your hours?"
22. Interpreter call
23. "What is the case number?"
24. Case number starts with a 2
25. Energy Assistance
26. Medicare Savings Program
27. Can you hear me now?
28. Allow 2 days for worker to call back
29. Address change
30. Parent calling about adult child
31. Bank statement
32. Add Newborn
33. "Pay Stubs"
34. "EBT card"
35. Give out the fax number
36. No one is there when you answer
37. Requesting New MA card
38. AREP calling
39. Reporting an income change