Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. "Pay Stubs"
2. "What is the case number?"
3. Requesting New MA card
4. "Supervisor"
5. "Why didn't I get my benefits?"
6. Explain intake hours
7. Reporting an income change
8. "EBT card"
9. You give them their PMI
10. Call disconnects unexpectedly
11. "Did you receive my paperwork"
12. AREP calling
13. Caller asks you to hold
14. "My worker never calls back"
15. CAF 1 Call
16. Allow 2 days for worker to call back
17. MOF
18. Non-AREP calling
19. Give out form number to Google
20. "I don't know my case number"
21. Healthcare Worker
22. Call Disconnects
23. Give out County email address
24. ApplyMN and/or MNsure not working
25. Any swear word
26. Child Support call
27. Give out the fax number
28. Bank statement
29. "Is my Healthcare active?"
30. Can you hear me now?
31. Energy Assistance
32. Medicare Savings Program
33. Interpreter call
34. Address change
35. No one is there when you answer
36. Case number starts with a 2
37. Parent calling about adult child
38. "What are your hours?"
39. Add Newborn