InterpretercallNon-AREPcallingCalldisconnectsunexpectedlyApplyMNand/orMNsure notworking"Whydidn't I getmybenefits?"No one istherewhen youanswerCallDisconnectsCasenumberstarts witha 2EnergyAssistanceGive outformnumber toGoogle"PayStubs""Did youreceive mypaperwork"MOFAREPcallingChildSupportcall"I don'tknow mycasenumber"Give outCountyemailaddressReportingan incomechangeCan youhear menow?You givethem theirPMIMedicareSavingsProgramGive outthe faxnumberParentcallingaboutadult childExplainintakehoursAnyswearword"Is myHealthcareactive?"CAF1 CallCallerasks youto holdRequestingNew MAcardAddresschangeBankstatement"Supervisor""Myworkernever callsback"AddNewbornHealthcareWorker"EBTcard"Allow 2days forworker tocall back"Whatare yourhours?""What isthe casenumber?"InterpretercallNon-AREPcallingCalldisconnectsunexpectedlyApplyMNand/orMNsure notworking"Whydidn't I getmybenefits?"No one istherewhen youanswerCallDisconnectsCasenumberstarts witha 2EnergyAssistanceGive outformnumber toGoogle"PayStubs""Did youreceive mypaperwork"MOFAREPcallingChildSupportcall"I don'tknow mycasenumber"Give outCountyemailaddressReportingan incomechangeCan youhear menow?You givethem theirPMIMedicareSavingsProgramGive outthe faxnumberParentcallingaboutadult childExplainintakehoursAnyswearword"Is myHealthcareactive?"CAF1 CallCallerasks youto holdRequestingNew MAcardAddresschangeBankstatement"Supervisor""Myworkernever callsback"AddNewbornHealthcareWorker"EBTcard"Allow 2days forworker tocall back"Whatare yourhours?""What isthe casenumber?"

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Interpreter call
  2. Non-AREP calling
  3. Call disconnects unexpectedly
  4. ApplyMN and/or MNsure not working
  5. "Why didn't I get my benefits?"
  6. No one is there when you answer
  7. Call Disconnects
  8. Case number starts with a 2
  9. Energy Assistance
  10. Give out form number to Google
  11. "Pay Stubs"
  12. "Did you receive my paperwork"
  13. MOF
  14. AREP calling
  15. Child Support call
  16. "I don't know my case number"
  17. Give out County email address
  18. Reporting an income change
  19. Can you hear me now?
  20. You give them their PMI
  21. Medicare Savings Program
  22. Give out the fax number
  23. Parent calling about adult child
  24. Explain intake hours
  25. Any swear word
  26. "Is my Healthcare active?"
  27. CAF 1 Call
  28. Caller asks you to hold
  29. Requesting New MA card
  30. Address change
  31. Bank statement
  32. "Supervisor"
  33. "My worker never calls back"
  34. Add Newborn
  35. Healthcare Worker
  36. "EBT card"
  37. Allow 2 days for worker to call back
  38. "What are your hours?"
  39. "What is the case number?"