Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. "What is the case number?"
2. Allow 2 days for worker to call back
3. Call disconnects unexpectedly
4. Explain intake hours
5. Parent calling about adult child
6. Medicare Savings Program
7. Non-AREP calling
8. "I don't know my case number"
9. Bank statement
10. "Why didn't I get my benefits?"
11. "Did you receive my paperwork"
12. Give out form number to Google
13. Any swear word
14. Interpreter call
15. No one is there when you answer
16. "Is my Healthcare active?"
17. "Supervisor"
18. Give out County email address
19. Can you hear me now?
20. Reporting an income change
21. You give them their PMI
22. "EBT card"
23. Call Disconnects
24. Give out the fax number
25. "Pay Stubs"
26. Add Newborn
27. Healthcare Worker
28. Address change
29. "My worker never calls back"
30. Child Support call
31. ApplyMN and/or MNsure not working
32. CAF 1 Call
33. MOF
34. Caller asks you to hold
35. Case number starts with a 2
36. Energy Assistance
37. AREP calling
38. Requesting New MA card
39. "What are your hours?"