"Did youreceive mypaperwork"AREPcallingYou givethem theirPMIAnyswearword"I don'tknow mycasenumber"AddNewbornGive outCountyemailaddressRequestingNew MAcardBankstatementApplyMNand/orMNsure notworkingMOFGive outthe faxnumberCallerasks youto holdNo one istherewhen youanswerCasenumberstarts witha 2Calldisconnectsunexpectedly"Whydidn't I getmybenefits?""EBTcard"Parentcallingaboutadult childCAF1 CallGive outformnumber toGoogleMedicareSavingsProgramEnergyAssistance"Whatare yourhours?""What isthe casenumber?""Is myHealthcareactive?""Myworkernever callsback"HealthcareWorkerChildSupportcall"PayStubs"Allow 2days forworker tocall backAddresschange"Supervisor"ExplainintakehoursInterpretercallCallDisconnectsNon-AREPcallingReportingan incomechangeCan youhear menow?"Did youreceive mypaperwork"AREPcallingYou givethem theirPMIAnyswearword"I don'tknow mycasenumber"AddNewbornGive outCountyemailaddressRequestingNew MAcardBankstatementApplyMNand/orMNsure notworkingMOFGive outthe faxnumberCallerasks youto holdNo one istherewhen youanswerCasenumberstarts witha 2Calldisconnectsunexpectedly"Whydidn't I getmybenefits?""EBTcard"Parentcallingaboutadult childCAF1 CallGive outformnumber toGoogleMedicareSavingsProgramEnergyAssistance"Whatare yourhours?""What isthe casenumber?""Is myHealthcareactive?""Myworkernever callsback"HealthcareWorkerChildSupportcall"PayStubs"Allow 2days forworker tocall backAddresschange"Supervisor"ExplainintakehoursInterpretercallCallDisconnectsNon-AREPcallingReportingan incomechangeCan youhear menow?

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Did you receive my paperwork"
  2. AREP calling
  3. You give them their PMI
  4. Any swear word
  5. "I don't know my case number"
  6. Add Newborn
  7. Give out County email address
  8. Requesting New MA card
  9. Bank statement
  10. ApplyMN and/or MNsure not working
  11. MOF
  12. Give out the fax number
  13. Caller asks you to hold
  14. No one is there when you answer
  15. Case number starts with a 2
  16. Call disconnects unexpectedly
  17. "Why didn't I get my benefits?"
  18. "EBT card"
  19. Parent calling about adult child
  20. CAF 1 Call
  21. Give out form number to Google
  22. Medicare Savings Program
  23. Energy Assistance
  24. "What are your hours?"
  25. "What is the case number?"
  26. "Is my Healthcare active?"
  27. "My worker never calls back"
  28. Healthcare Worker
  29. Child Support call
  30. "Pay Stubs"
  31. Allow 2 days for worker to call back
  32. Address change
  33. "Supervisor"
  34. Explain intake hours
  35. Interpreter call
  36. Call Disconnects
  37. Non-AREP calling
  38. Reporting an income change
  39. Can you hear me now?