RequestingNew MAcardAnyswearwordExplainintakehoursChildSupportcallMedicareSavingsProgramParentcallingaboutadult childBankstatementCAF1 Call"I don'tknow mycasenumber"Give outCountyemailaddress"EBTcard""Whydidn't I getmybenefits?"Give outthe faxnumber"Supervisor"HealthcareWorkerCalldisconnectsunexpectedlyCasenumberstarts witha 2AddresschangeAddNewborn"What isthe casenumber?"AREPcalling"Is myHealthcareactive?"MOFYou givethem theirPMIReportingan incomechange"PayStubs"Give outformnumber toGoogle"Myworkernever callsback"ApplyMNand/orMNsure notworkingAllow 2days forworker tocall backCallerasks youto holdNon-AREPcallingEnergyAssistanceCan youhear menow?No one istherewhen youanswerCallDisconnects"Did youreceive mypaperwork"Interpretercall"Whatare yourhours?"RequestingNew MAcardAnyswearwordExplainintakehoursChildSupportcallMedicareSavingsProgramParentcallingaboutadult childBankstatementCAF1 Call"I don'tknow mycasenumber"Give outCountyemailaddress"EBTcard""Whydidn't I getmybenefits?"Give outthe faxnumber"Supervisor"HealthcareWorkerCalldisconnectsunexpectedlyCasenumberstarts witha 2AddresschangeAddNewborn"What isthe casenumber?"AREPcalling"Is myHealthcareactive?"MOFYou givethem theirPMIReportingan incomechange"PayStubs"Give outformnumber toGoogle"Myworkernever callsback"ApplyMNand/orMNsure notworkingAllow 2days forworker tocall backCallerasks youto holdNon-AREPcallingEnergyAssistanceCan youhear menow?No one istherewhen youanswerCallDisconnects"Did youreceive mypaperwork"Interpretercall"Whatare yourhours?"

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Requesting New MA card
  2. Any swear word
  3. Explain intake hours
  4. Child Support call
  5. Medicare Savings Program
  6. Parent calling about adult child
  7. Bank statement
  8. CAF 1 Call
  9. "I don't know my case number"
  10. Give out County email address
  11. "EBT card"
  12. "Why didn't I get my benefits?"
  13. Give out the fax number
  14. "Supervisor"
  15. Healthcare Worker
  16. Call disconnects unexpectedly
  17. Case number starts with a 2
  18. Address change
  19. Add Newborn
  20. "What is the case number?"
  21. AREP calling
  22. "Is my Healthcare active?"
  23. MOF
  24. You give them their PMI
  25. Reporting an income change
  26. "Pay Stubs"
  27. Give out form number to Google
  28. "My worker never calls back"
  29. ApplyMN and/or MNsure not working
  30. Allow 2 days for worker to call back
  31. Caller asks you to hold
  32. Non-AREP calling
  33. Energy Assistance
  34. Can you hear me now?
  35. No one is there when you answer
  36. Call Disconnects
  37. "Did you receive my paperwork"
  38. Interpreter call
  39. "What are your hours?"