Can youhear menow?"EBTcard""Supervisor"CallerthanksyouCallerasks forcasenumberGive outformnumber toGoogleChildSupportcall"I don'tknow mycasenumber"Allow 2days forworker tocall backEnergyAssistanceCall lastsover 15minutesRepeatCallerCallerasks youto holdOut offood toeatInterpretercallYou givethem theirPMIReportingan incomechange"Is myHealthcareactive?"AnyswearwordMedicareSavingsProgramAVSGive outCountyemailaddressBankstatementCallersays youwere veryhelpfulMOFAddNewbornGive outthe faxnumberCasenumberstarts witha "2"ApplyMNand/orMNsure notworkingSend Callto AlphaSplitWorker"Myworkernever callsback"Givecallergoodnews"PayStubs"PAI"Whatare yourhours?"No one istherewhen youanswerChildCareCallRequestingNew MAcardPDMAREPcallingReimbursementParentcallingaboutadult childNon-AREPcallingAddresschangeCAF1 Call"Whydidn't I getmybenefits?""Did youreceive mypaperwork"CaseNumberStarts with"1"CallDisconnectsExplainintakehoursExplain howto completeMNsureRenewalMaxis ORMNsureClientData formCan youhear menow?"EBTcard""Supervisor"CallerthanksyouCallerasks forcasenumberGive outformnumber toGoogleChildSupportcall"I don'tknow mycasenumber"Allow 2days forworker tocall backEnergyAssistanceCall lastsover 15minutesRepeatCallerCallerasks youto holdOut offood toeatInterpretercallYou givethem theirPMIReportingan incomechange"Is myHealthcareactive?"AnyswearwordMedicareSavingsProgramAVSGive outCountyemailaddressBankstatementCallersays youwere veryhelpfulMOFAddNewbornGive outthe faxnumberCasenumberstarts witha "2"ApplyMNand/orMNsure notworkingSend Callto AlphaSplitWorker"Myworkernever callsback"Givecallergoodnews"PayStubs"PAI"Whatare yourhours?"No one istherewhen youanswerChildCareCallRequestingNew MAcardPDMAREPcallingReimbursementParentcallingaboutadult childNon-AREPcallingAddresschangeCAF1 Call"Whydidn't I getmybenefits?""Did youreceive mypaperwork"CaseNumberStarts with"1"CallDisconnectsExplainintakehoursExplain howto completeMNsureRenewalMaxis ORMNsureClientData form

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can you hear me now?
  2. "EBT card"
  3. "Supervisor"
  4. Caller thanks you
  5. Caller asks for case number
  6. Give out form number to Google
  7. Child Support call
  8. "I don't know my case number"
  9. Allow 2 days for worker to call back
  10. Energy Assistance
  11. Call lasts over 15 minutes
  12. Repeat Caller
  13. Caller asks you to hold
  14. Out of food to eat
  15. Interpreter call
  16. You give them their PMI
  17. Reporting an income change
  18. "Is my Healthcare active?"
  19. Any swear word
  20. Medicare Savings Program
  21. AVS
  22. Give out County email address
  23. Bank statement
  24. Caller says you were very helpful
  25. MOF
  26. Add Newborn
  27. Give out the fax number
  28. Case number starts with a "2"
  29. ApplyMN and/or MNsure not working
  30. Send Call to Alpha Split Worker
  31. "My worker never calls back"
  32. Give caller good news
  33. "Pay Stubs"
  34. PAI
  35. "What are your hours?"
  36. No one is there when you answer
  37. Child Care Call
  38. Requesting New MA card
  39. PDM
  40. AREP calling
  41. Reimbursement
  42. Parent calling about adult child
  43. Non-AREP calling
  44. Address change
  45. CAF 1 Call
  46. "Why didn't I get my benefits?"
  47. "Did you receive my paperwork"
  48. Case Number Starts with "1"
  49. Call Disconnects
  50. Explain intake hours
  51. Explain how to complete MNsure Renewal
  52. Maxis OR MNsure Client Data form