"My worker never calls back" "Is my Healthcare active?" Repeat Caller Send Call to Alpha Split Worker Give out County email address PDM Add Newborn Out of food to eat Call lasts over 15 minutes Reimbursement Give out form number to Google Address change Maxis OR MNsure Client Data form Can you hear me now? ApplyMN and/or MNsure not working Call Disconnects Case Number Starts with "1" PAI MOF "Did you receive my paperwork" Caller asks you to hold "Why didn't I get my benefits?" Explain how to complete MNsure Renewal Reporting an income change "Pay Stubs" Explain intake hours Caller thanks you Energy Assistance Give caller good news "I don't know my case number" Bank statement Caller says you were very helpful Allow 2 days for worker to call back No one is there when you answer CAF 1 Call "Supervisor" Any swear word Medicare Savings Program AREP calling Give out the fax number AVS Non- AREP calling "EBT card" Case number starts with a "2" Child Care Call Caller asks for case number Parent calling about adult child Interpreter call Child Support call Requesting New MA card "What are your hours?" You give them their PMI "My worker never calls back" "Is my Healthcare active?" Repeat Caller Send Call to Alpha Split Worker Give out County email address PDM Add Newborn Out of food to eat Call lasts over 15 minutes Reimbursement Give out form number to Google Address change Maxis OR MNsure Client Data form Can you hear me now? ApplyMN and/or MNsure not working Call Disconnects Case Number Starts with "1" PAI MOF "Did you receive my paperwork" Caller asks you to hold "Why didn't I get my benefits?" Explain how to complete MNsure Renewal Reporting an income change "Pay Stubs" Explain intake hours Caller thanks you Energy Assistance Give caller good news "I don't know my case number" Bank statement Caller says you were very helpful Allow 2 days for worker to call back No one is there when you answer CAF 1 Call "Supervisor" Any swear word Medicare Savings Program AREP calling Give out the fax number AVS Non- AREP calling "EBT card" Case number starts with a "2" Child Care Call Caller asks for case number Parent calling about adult child Interpreter call Child Support call Requesting New MA card "What are your hours?" You give them their PMI
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
"My worker never calls back"
"Is my Healthcare active?"
Repeat Caller
Send Call to Alpha Split Worker
Give out County email address
PDM
Add Newborn
Out of food to eat
Call lasts over 15 minutes
Reimbursement
Give out form number to Google
Address change
Maxis OR MNsure Client Data form
Can you hear me now?
ApplyMN and/or MNsure not working
Call Disconnects
Case Number Starts with "1"
PAI
MOF
"Did you receive my paperwork"
Caller asks you to hold
"Why didn't I get my benefits?"
Explain how to complete MNsure Renewal
Reporting an income change
"Pay Stubs"
Explain intake hours
Caller thanks you
Energy Assistance
Give caller good news
"I don't know my case number"
Bank statement
Caller says you were very helpful
Allow 2 days for worker to call back
No one is there when you answer
CAF 1 Call
"Supervisor"
Any swear word
Medicare Savings Program
AREP calling
Give out the fax number
AVS
Non-AREP calling
"EBT card"
Case number starts with a "2"
Child Care Call
Caller asks for case number
Parent calling about adult child
Interpreter call
Child Support call
Requesting New MA card
"What are your hours?"
You give them their PMI