ReferenceIllinoisShines 30timesDowngradesave 5xUsestandingdesk for 3hrsDress upforHalloweenVNMcancelsave 5xOnboard5 multiaccountsVegetarianlunch forone weekReactivateanaccount 3xGo toprof. deveventWe solve>950ticketsFCR>80% forone week40 VNMcalls forComEdWe hit 0emails inthe inboxlunch w/someoneoutsideMXGive VNMbillbreakdown4xShout outcoworkerin Slack4xHit 15,000steps inone dayOnboard40 movingaccounts>35 emailtickets forone week100 VNMcalls fromAmerenExplainwhat aGHM is15xAnswer>50 callsin 1 dayCSAT>95% forone weekGoodCSAT w/comment20xReferenceIllinoisShines 30timesDowngradesave 5xUsestandingdesk for 3hrsDress upforHalloweenVNMcancelsave 5xOnboard5 multiaccountsVegetarianlunch forone weekReactivateanaccount 3xGo toprof. deveventWe solve>950ticketsFCR>80% forone week40 VNMcalls forComEdWe hit 0emails inthe inboxlunch w/someoneoutsideMXGive VNMbillbreakdown4xShout outcoworkerin Slack4xHit 15,000steps inone dayOnboard40 movingaccounts>35 emailtickets forone week100 VNMcalls fromAmerenExplainwhat aGHM is15xAnswer>50 callsin 1 dayCSAT>95% forone weekGoodCSAT w/comment20x

VNM Bingo 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reference Illinois Shines 30 times
  2. Downgrade save 5x
  3. Use standing desk for 3 hrs
  4. Dress up for Halloween
  5. VNM cancel save 5x
  6. Onboard 5 multi accounts
  7. Vegetarian lunch for one week
  8. Reactivate an account 3x
  9. Go to prof. dev event
  10. We solve >950 tickets
  11. FCR >80% for one week
  12. 40 VNM calls for ComEd
  13. We hit 0 emails in the inbox
  14. lunch w/ someone outside MX
  15. Give VNM bill breakdown 4x
  16. Shout out coworker in Slack 4x
  17. Hit 15,000 steps in one day
  18. Onboard 40 moving accounts
  19. >35 email tickets for one week
  20. 100 VNM calls from Ameren
  21. Explain what a GHM is 15x
  22. Answer >50 calls in 1 day
  23. CSAT >95% for one week
  24. Good CSAT w/ comment 20x