Calibration Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. No Positive phrasing
2. Used HUB
3. Used Elevated Closing
4. Customers NAME Used
5. Ownership Statement
6. Proper Resolution
7. Brand in Close
8. Used Chat
9. Recapped Call
10. Incorrectly/Not Logged Call
11. No ownership statement
12. Quoted Proper Policies
13. Used Renter Maintenance
14. Completed FF
15. Verified customer info
16. No Documentation
17. QSP completed CORRECTLY
18. Asked Probing Questions
19. 3+ Positive Phrases
20. 2 Positive Phrases
21. 
22. Built Rapport
23. Call Logged PROPERLY
24. Made Customer Laugh
25. Used Empathy Statement