RecappedCallUsedHUBNoDocumentationNoownershipstatement2PositivePhrasesUsed RenterMaintenanceQSPcompletedCORRECTLYQuotedProperPoliciesUsedElevatedClosingUsedChatCompletedFFProperResolutionMadeCustomerLaughNoPositivephrasingOwnershipStatementCustomersNAMEUsedVerifiedcustomerinfo3+PositivePhrasesCall LoggedPROPERLYBuiltRapportIncorrectly/NotLogged CallUsedEmpathyStatementAskedProbingQuestionsBrandinCloseRecappedCallUsedHUBNoDocumentationNoownershipstatement2PositivePhrasesUsed RenterMaintenanceQSPcompletedCORRECTLYQuotedProperPoliciesUsedElevatedClosingUsedChatCompletedFFProperResolutionMadeCustomerLaughNoPositivephrasingOwnershipStatementCustomersNAMEUsedVerifiedcustomerinfo3+PositivePhrasesCall LoggedPROPERLYBuiltRapportIncorrectly/NotLogged CallUsedEmpathyStatementAskedProbingQuestionsBrandinClose

Calibration Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recapped Call
  2. Used HUB
  3. No Documentation
  4. No ownership statement
  5. 2 Positive Phrases
  6. Used Renter Maintenance
  7. QSP completed CORRECTLY
  8. Quoted Proper Policies
  10. Used Elevated Closing
  11. Used Chat
  12. Completed FF
  13. Proper Resolution
  14. Made Customer Laugh
  15. No Positive phrasing
  16. Ownership Statement
  17. Customers NAME Used
  18. Verified customer info
  19. 3+ Positive Phrases
  20. Call Logged PROPERLY
  21. Built Rapport
  22. Incorrectly/Not Logged Call
  23. Used Empathy Statement
  24. Asked Probing Questions
  25. Brand in Close