Calibration Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Customers NAME Used
2. 
3. Brand in Close
4. QSP completed CORRECTLY
5. Built Rapport
6. No Positive phrasing
7. No Documentation
8. Used Elevated Closing
9. Ownership Statement
10. 3+ Positive Phrases
11. Made Customer Laugh
12. Call Logged PROPERLY
13. No ownership statement
14. Recapped Call
15. Proper Resolution
16. Used HUB
17. Incorrectly/Not Logged Call
18. 2 Positive Phrases
19. Asked Probing Questions
20. Verified customer info
21. Used Empathy Statement
22. Quoted Proper Policies
23. Completed FF
24. Used Renter Maintenance
25. Used Chat