NoownershipstatementBrandinCloseCompletedFF2PositivePhrasesBuiltRapportCall LoggedPROPERLYUsedChatQuotedProperPoliciesAskedProbingQuestionsQSPcompletedCORRECTLYUsedElevatedClosingIncorrectly/NotLogged CallProperResolutionUsedHUBUsed RenterMaintenanceRecappedCallVerifiedcustomerinfoUsedEmpathyStatementCustomersNAMEUsedOwnershipStatementNoDocumentationNoPositivephrasingMadeCustomerLaugh3+PositivePhrasesNoownershipstatementBrandinCloseCompletedFF2PositivePhrasesBuiltRapportCall LoggedPROPERLYUsedChatQuotedProperPoliciesAskedProbingQuestionsQSPcompletedCORRECTLYUsedElevatedClosingIncorrectly/NotLogged CallProperResolutionUsedHUBUsed RenterMaintenanceRecappedCallVerifiedcustomerinfoUsedEmpathyStatementCustomersNAMEUsedOwnershipStatementNoDocumentationNoPositivephrasingMadeCustomerLaugh3+PositivePhrases

Calibration Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No ownership statement
  2. Brand in Close
  3. Completed FF
  4. 2 Positive Phrases
  5. Built Rapport
  6. Call Logged PROPERLY
  7. Used Chat
  9. Quoted Proper Policies
  10. Asked Probing Questions
  11. QSP completed CORRECTLY
  12. Used Elevated Closing
  13. Incorrectly/Not Logged Call
  14. Proper Resolution
  15. Used HUB
  16. Used Renter Maintenance
  17. Recapped Call
  18. Verified customer info
  19. Used Empathy Statement
  20. Customers NAME Used
  21. Ownership Statement
  22. No Documentation
  23. No Positive phrasing
  24. Made Customer Laugh
  25. 3+ Positive Phrases