Calibration Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. 2 Positive Phrases
2. Call Logged PROPERLY
3. Verified customer info
4. No ownership statement
5. Made Customer Laugh
6. Quoted Proper Policies
7. Customers NAME Used
8. Asked Probing Questions
9. Used Empathy Statement
10. Ownership Statement
11. Built Rapport
12. Proper Resolution
13. Used Chat
14. Used Elevated Closing
15. Completed FF
16. Incorrectly/Not Logged Call
17. 3+ Positive Phrases
18. No Positive phrasing
19. Recapped Call
20. Used HUB
21. No Documentation
22. 
23. Used Renter Maintenance
24. QSP completed CORRECTLY
25. Brand in Close