VerifiedcustomerinfoRecappedCallQSPcompletedCORRECTLYIncorrectly/NotLogged Call3+PositivePhrasesUsedElevatedClosingQuotedProperPoliciesOwnershipStatementUsedHUBNoDocumentation2PositivePhrasesUsed RenterMaintenanceCall LoggedPROPERLYProperResolutionMadeCustomerLaughCompletedFFAskedProbingQuestionsBrandinCloseUsedEmpathyStatementNoPositivephrasingUsedChatNoownershipstatementBuiltRapportCustomersNAMEUsedVerifiedcustomerinfoRecappedCallQSPcompletedCORRECTLYIncorrectly/NotLogged Call3+PositivePhrasesUsedElevatedClosingQuotedProperPoliciesOwnershipStatementUsedHUBNoDocumentation2PositivePhrasesUsed RenterMaintenanceCall LoggedPROPERLYProperResolutionMadeCustomerLaughCompletedFFAskedProbingQuestionsBrandinCloseUsedEmpathyStatementNoPositivephrasingUsedChatNoownershipstatementBuiltRapportCustomersNAMEUsed

Calibration Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verified customer info
  2. Recapped Call
  3. QSP completed CORRECTLY
  4. Incorrectly/Not Logged Call
  5. 3+ Positive Phrases
  6. Used Elevated Closing
  7. Quoted Proper Policies
  8. Ownership Statement
  9. Used HUB
  10. No Documentation
  11. 2 Positive Phrases
  12. Used Renter Maintenance
  13. Call Logged PROPERLY
  14. Proper Resolution
  15. Made Customer Laugh
  16. Completed FF
  17. Asked Probing Questions
  18. Brand in Close
  19. Used Empathy Statement
  20. No Positive phrasing
  21. Used Chat
  22. No ownership statement
  24. Built Rapport
  25. Customers NAME Used