Calibration Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Used Empathy Statement
2. 
3. 3+ Positive Phrases
4. Incorrectly/Not Logged Call
5. QSP completed CORRECTLY
6. Call Logged PROPERLY
7. Made Customer Laugh
8. Completed FF
9. No Positive phrasing
10. Verified customer info
11. Used Chat
12. Built Rapport
13. Proper Resolution
14. Used Renter Maintenance
15. Used Elevated Closing
16. Quoted Proper Policies
17. 2 Positive Phrases
18. Customers NAME Used
19. No Documentation
20. No ownership statement
21. Used HUB
22. Asked Probing Questions
23. Ownership Statement
24. Brand in Close
25. Recapped Call