Verified customer info Used Chat Recapped Call Used Elevated Closing Used HUB Built Rapport No Positive phrasing Used Renter Maintenance Proper Resolution Asked Probing Questions Brand in Close Customers NAME Used QSP completed CORRECTLY Quoted Proper Policies No ownership statement 3+ Positive Phrases No Documentation Completed FF Incorrectly/Not Logged Call Call Logged PROPERLY Made Customer Laugh 2 Positive Phrases Used Empathy Statement Ownership Statement Verified customer info Used Chat Recapped Call Used Elevated Closing Used HUB Built Rapport No Positive phrasing Used Renter Maintenance Proper Resolution Asked Probing Questions Brand in Close Customers NAME Used QSP completed CORRECTLY Quoted Proper Policies No ownership statement 3+ Positive Phrases No Documentation Completed FF Incorrectly/Not Logged Call Call Logged PROPERLY Made Customer Laugh 2 Positive Phrases Used Empathy Statement Ownership Statement
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Verified customer info
Used Chat
Recapped Call
Used Elevated Closing
Used HUB
Built Rapport
No Positive phrasing
Used Renter Maintenance
Proper Resolution
Asked Probing Questions
Brand in Close
Customers NAME Used
QSP completed CORRECTLY
Quoted Proper Policies
No ownership statement
3+ Positive Phrases
No Documentation
Completed FF
Incorrectly/Not Logged Call
Call Logged PROPERLY
Made Customer Laugh
2 Positive Phrases
Used Empathy Statement
Ownership Statement