UsedHUBQSPcompletedCORRECTLYCompletedFFOwnershipStatementNoPositivephrasingUsed RenterMaintenanceCustomersNAMEUsedQuotedProperPoliciesBuiltRapportUsedChatRecappedCallIncorrectly/NotLogged CallBrandinCloseNoownershipstatementMadeCustomerLaughAskedProbingQuestions2PositivePhrasesVerifiedcustomerinfoNoDocumentationUsedEmpathyStatementCall LoggedPROPERLY3+PositivePhrasesProperResolutionUsedElevatedClosingUsedHUBQSPcompletedCORRECTLYCompletedFFOwnershipStatementNoPositivephrasingUsed RenterMaintenanceCustomersNAMEUsedQuotedProperPoliciesBuiltRapportUsedChatRecappedCallIncorrectly/NotLogged CallBrandinCloseNoownershipstatementMadeCustomerLaughAskedProbingQuestions2PositivePhrasesVerifiedcustomerinfoNoDocumentationUsedEmpathyStatementCall LoggedPROPERLY3+PositivePhrasesProperResolutionUsedElevatedClosing

Calibration Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used HUB
  2. QSP completed CORRECTLY
  4. Completed FF
  5. Ownership Statement
  6. No Positive phrasing
  7. Used Renter Maintenance
  8. Customers NAME Used
  9. Quoted Proper Policies
  10. Built Rapport
  11. Used Chat
  12. Recapped Call
  13. Incorrectly/Not Logged Call
  14. Brand in Close
  15. No ownership statement
  16. Made Customer Laugh
  17. Asked Probing Questions
  18. 2 Positive Phrases
  19. Verified customer info
  20. No Documentation
  21. Used Empathy Statement
  22. Call Logged PROPERLY
  23. 3+ Positive Phrases
  24. Proper Resolution
  25. Used Elevated Closing