Calibration Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Made Customer Laugh
2. Verified customer info
3. Proper Resolution
4. Used Elevated Closing
5. Ownership Statement
6. 3+ Positive Phrases
7. Used Empathy Statement
8. Quoted Proper Policies
9. Asked Probing Questions
10. Recapped Call
11. QSP completed CORRECTLY
12. Built Rapport
13. Used HUB
14. 2 Positive Phrases
15. Incorrectly/Not Logged Call
16. No Documentation
17. Call Logged PROPERLY
18. Completed FF
19. No Positive phrasing
20. Used Renter Maintenance
21. Customers NAME Used
22. No ownership statement
23. Brand in Close
24. Used Chat
25.