2PositivePhrasesNoownershipstatementUsedHUBCompletedFF3+PositivePhrasesAskedProbingQuestionsNoPositivephrasingUsedChatQuotedProperPoliciesProperResolutionIncorrectly/NotLogged CallUsedEmpathyStatementVerifiedcustomerinfoQSPcompletedCORRECTLYNoDocumentationMadeCustomerLaughBuiltRapportOwnershipStatementRecappedCallCall LoggedPROPERLYCustomersNAMEUsedBrandinCloseUsed RenterMaintenanceUsedElevatedClosing2PositivePhrasesNoownershipstatementUsedHUBCompletedFF3+PositivePhrasesAskedProbingQuestionsNoPositivephrasingUsedChatQuotedProperPoliciesProperResolutionIncorrectly/NotLogged CallUsedEmpathyStatementVerifiedcustomerinfoQSPcompletedCORRECTLYNoDocumentationMadeCustomerLaughBuiltRapportOwnershipStatementRecappedCallCall LoggedPROPERLYCustomersNAMEUsedBrandinCloseUsed RenterMaintenanceUsedElevatedClosing

Calibration Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  2. 2 Positive Phrases
  3. No ownership statement
  4. Used HUB
  5. Completed FF
  6. 3+ Positive Phrases
  7. Asked Probing Questions
  8. No Positive phrasing
  9. Used Chat
  10. Quoted Proper Policies
  11. Proper Resolution
  12. Incorrectly/Not Logged Call
  13. Used Empathy Statement
  14. Verified customer info
  15. QSP completed CORRECTLY
  16. No Documentation
  17. Made Customer Laugh
  18. Built Rapport
  19. Ownership Statement
  20. Recapped Call
  21. Call Logged PROPERLY
  22. Customers NAME Used
  23. Brand in Close
  24. Used Renter Maintenance
  25. Used Elevated Closing