RelationshipsHello,myname isSmilePhoneEtiquetteEyeContactPatientCenteredElevatorEtiquetteAcceptResponsibilityPrideServiceTeamworkPrivacyEmpathyAccountabilityConnectPillars ofExcellenceServiceRecoverySayHelloFamilyProvidePraiseGet toKnowmeReduceSufferingCommunicationIntroduceYourselfAppearanceDignityRespectListenActivelyClevelandClinicH.E.A.R.TSafeEnvironmentRelationshipsHello,myname isSmilePhoneEtiquetteEyeContactPatientCenteredElevatorEtiquetteAcceptResponsibilityPrideServiceTeamworkPrivacyEmpathyAccountabilityConnectPillars ofExcellenceServiceRecoverySayHelloFamilyProvidePraiseGet toKnowmeReduceSufferingCommunicationIntroduceYourselfAppearanceDignityRespectListenActivelyClevelandClinicH.E.A.R.TSafeEnvironment

Patient Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Relationships
  2. Hello, my name is
  3. Smile
  4. Phone Etiquette
  5. Eye Contact
  6. Patient Centered
  7. Elevator Etiquette
  8. Accept Responsibility
  9. Pride
  10. Service
  11. Teamwork
  12. Privacy
  13. Empathy
  14. Accountability
  15. Connect
  16. Pillars of Excellence
  17. Service Recovery
  18. Say Hello
  19. Family
  20. Provide Praise
  21. Get to Know me
  22. Reduce Suffering
  23. Communication
  24. Introduce Yourself
  25. Appearance
  26. Dignity
  27. Respect
  28. Listen Actively
  29. Cleveland Clinic
  30. H.E.A.R.T
  31. Safe Environment