UsePowerWordsUse AH'sNameMore ThanOnceHighlightPositiveSaveAccountExceptionalToneAccountAssure atend ofCallSpecificAcknowledgmentUseThankYouWouldPlay forClientAddAuthBuyerHighEnergyNegotiateLate FeeHighEnergyBrandBeg./EndCallDeescalatedCallUpdatePhoneNumberWarmTransferEmpathyCall FromYour StateChangeDueDateAssessedPBP FeeRecapAvoidSir andMa'amUseMay IUsePowerWordsUse AH'sNameMore ThanOnceHighlightPositiveSaveAccountExceptionalToneAccountAssure atend ofCallSpecificAcknowledgmentUseThankYouWouldPlay forClientAddAuthBuyerHighEnergyNegotiateLate FeeHighEnergyBrandBeg./EndCallDeescalatedCallUpdatePhoneNumberWarmTransferEmpathyCall FromYour StateChangeDueDateAssessedPBP FeeRecapAvoidSir andMa'amUseMay I

Fall Bingo! (One Box Per Call) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use Power Words
  2. Use AH's Name More Than Once
  3. Highlight Positive
  4. Save Account
  5. Exceptional Tone
  6. Account Assure at end of Call
  7. Specific Acknowledgment
  8. Use Thank You
  9. Would Play for Client
  10. Add Auth Buyer
  11. High Energy
  12. Negotiate Late Fee
  13. High Energy
  14. Brand Beg./End Call
  15. Deescalated Call
  16. Update Phone Number
  17. Warm Transfer
  18. Empathy
  19. Call From Your State
  20. Change Due Date
  21. Assessed PBP Fee
  22. Recap
  23. Avoid Sir and Ma'am
  24. Use May I