NegotiateLate FeeAvoidSir andMa'amWouldPlay forClientUseThankYouHighEnergyRecapSaveAccountBrandBeg./EndCallSpecificAcknowledgmentDeescalatedCallWarmTransferAddAuthBuyerUseMay IChangeDueDateAccountAssure atend ofCallEmpathyAssessedPBP FeeUpdatePhoneNumberUsePowerWordsUse AH'sNameMore ThanOnceExceptionalToneHighEnergyCall FromYour StateHighlightPositiveNegotiateLate FeeAvoidSir andMa'amWouldPlay forClientUseThankYouHighEnergyRecapSaveAccountBrandBeg./EndCallSpecificAcknowledgmentDeescalatedCallWarmTransferAddAuthBuyerUseMay IChangeDueDateAccountAssure atend ofCallEmpathyAssessedPBP FeeUpdatePhoneNumberUsePowerWordsUse AH'sNameMore ThanOnceExceptionalToneHighEnergyCall FromYour StateHighlightPositive

Fall Bingo! (One Box Per Call) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Negotiate Late Fee
  2. Avoid Sir and Ma'am
  3. Would Play for Client
  4. Use Thank You
  5. High Energy
  6. Recap
  7. Save Account
  8. Brand Beg./End Call
  9. Specific Acknowledgment
  10. Deescalated Call
  11. Warm Transfer
  12. Add Auth Buyer
  13. Use May I
  14. Change Due Date
  15. Account Assure at end of Call
  16. Empathy
  17. Assessed PBP Fee
  18. Update Phone Number
  19. Use Power Words
  20. Use AH's Name More Than Once
  21. Exceptional Tone
  22. High Energy
  23. Call From Your State
  24. Highlight Positive