Negotiate Late Fee Brand Beg./End Call Exceptional Tone Empathy Deescalated Call High Energy Save Account Account Assure at end of Call Assessed PBP Fee Update Phone Number Use Thank You Add Auth Buyer Use Power Words Would Play for Client Use May I Recap Use AH's Name More Than Once Avoid Sir and Ma'am High Energy Call From Your State Highlight Positive Warm Transfer Specific Acknowledgment Change Due Date Negotiate Late Fee Brand Beg./End Call Exceptional Tone Empathy Deescalated Call High Energy Save Account Account Assure at end of Call Assessed PBP Fee Update Phone Number Use Thank You Add Auth Buyer Use Power Words Would Play for Client Use May I Recap Use AH's Name More Than Once Avoid Sir and Ma'am High Energy Call From Your State Highlight Positive Warm Transfer Specific Acknowledgment Change Due Date
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Negotiate Late Fee
Brand Beg./End
Call
Exceptional Tone
Empathy
Deescalated Call
High Energy
Save Account
Account Assure at end of Call
Assessed PBP Fee
Update Phone Number
Use Thank You
Add Auth Buyer
Use Power Words
Would Play for Client
Use May I
Recap
Use AH's Name More Than Once
Avoid Sir and Ma'am
High Energy
Call From Your State
Highlight Positive
Warm Transfer
Specific
Acknowledgment
Change Due Date