Show agreatattitude allday!!!I smiledthroughthe phoneI amconsiderateof theirtime!I statedTHANKYOU!NO CallEscalationstoday!PROVIDEEMPATHYSearchedVL prior toflag helpI showactivelisteningAll Calls -made aconnectionI am loyalto my rolewith WFI made it apriority tounderstandSIMPLECourtesyPROVIDEFEEDBACKHad aprofessionaltoneReturnfromBreaksON TIME!USEDTHEVL !KINDDELIVERYI waslogged inon time!I PUT MYCELLPHONEAWAY!MyQualityScore is100%Patiencewith mycustomerI WOW'DTHECUST.I have nodistractionson my callsVALUETHECustomerShow agreatattitude allday!!!I smiledthroughthe phoneI amconsiderateof theirtime!I statedTHANKYOU!NO CallEscalationstoday!PROVIDEEMPATHYSearchedVL prior toflag helpI showactivelisteningAll Calls -made aconnectionI am loyalto my rolewith WFI made it apriority tounderstandSIMPLECourtesyPROVIDEFEEDBACKHad aprofessionaltoneReturnfromBreaksON TIME!USEDTHEVL !KINDDELIVERYI waslogged inon time!I PUT MYCELLPHONEAWAY!MyQualityScore is100%Patiencewith mycustomerI WOW'DTHECUST.I have nodistractionson my callsVALUETHECustomer

NBBC - KIND DELIVERY METHODS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Show a great attitude all day!!!
  2. I smiled through the phone
  3. I am considerate of their time!
  4. I stated THANK YOU!
  5. NO Call Escalations today!
  6. PROVIDE EMPATHY
  7. Searched VL prior to flag help
  8. I show active listening
  9. All Calls -made a connection
  10. I am loyal to my role with WF
  11. I made it a priority to understand
  12. SIMPLE Courtesy
  13. PROVIDE FEEDBACK
  14. Had a professional tone
  15. Return from Breaks ON TIME!
  16. USED THE VL !
  17. KIND DELIVERY
  18. I was logged in on time!
  19. I PUT MY CELL PHONE AWAY!
  20. My Quality Score is 100%
  21. Patience with my customer
  22. I WOW'D THE CUST.
  23. I have no distractions on my calls
  24. VALUE THE Customer