Had a professional tone I am loyal to my role with WF SIMPLE Courtesy Searched VL prior to flag help Show a great attitude all day!!! PROVIDE EMPATHY My Quality Score is 100% Return from Breaks ON TIME! I made it a priority to understand I stated THANK YOU! KIND DELIVERY All Calls - made a connection Patience with my customer I have no distractions on my calls I was logged in on time! I WOW'D THE CUST. NO Call Escalations today! VALUE THE Customer USED THE VL ! I PUT MY CELL PHONE AWAY! I smiled through the phone PROVIDE FEEDBACK I am considerate of their time! I show active listening Had a professional tone I am loyal to my role with WF SIMPLE Courtesy Searched VL prior to flag help Show a great attitude all day!!! PROVIDE EMPATHY My Quality Score is 100% Return from Breaks ON TIME! I made it a priority to understand I stated THANK YOU! KIND DELIVERY All Calls - made a connection Patience with my customer I have no distractions on my calls I was logged in on time! I WOW'D THE CUST. NO Call Escalations today! VALUE THE Customer USED THE VL ! I PUT MY CELL PHONE AWAY! I smiled through the phone PROVIDE FEEDBACK I am considerate of their time! I show active listening
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Had a professional tone
I am loyal to my role with WF
SIMPLE Courtesy
Searched VL prior to flag help
Show a great attitude all day!!!
PROVIDE EMPATHY
My Quality Score is 100%
Return from Breaks ON TIME!
I made it a priority to understand
I stated THANK YOU!
KIND DELIVERY
All Calls -made a connection
Patience with my customer
I have no distractions on my calls
I was logged in on time!
I WOW'D THE CUST.
NO Call Escalations today!
VALUE THE Customer
USED THE VL !
I PUT MY CELL PHONE AWAY!
I smiled through the phone
PROVIDE
FEEDBACK
I am considerate of their time!
I show active listening