"Pleasepowercycle therouter/cablebox" Modemgoes offlineLook up amodem inDORA, DORAgives you atotally differentmodem."This thinghappened aweek ago andI'm callingabout it now...""Close yourextraBroadhubs!"Techquit"NoEquipment,NeedsReschedule"Footballmodem, techsays voip willbe working in20 minutes, noSIP"Why didn'tanyone tell memy WO wasrescheduled?"RTRejectedRefreshmodem,10 minutewait"I'malready ona sup call""You're goingto lose ALLyourcustomers inthis area!"Completed808, NoTurnoverWV16X"Everytime Itry to call I'mon hold forover an hour""I'm going togo with adifferentprovider!"Doesn't.TeleiosRemotenotworkingToo manypeople out,wait forbreak/lunchSIPEnabled!MTA IPgoes awaySpark forhelp...Wait foranswerMust Doin for 3+daysSales madean upgrade,didn't fixcodes.WO closed withno customercontactbecause themodem wasback online"Pleasepowercycle therouter/cablebox" Modemgoes offlineLook up amodem inDORA, DORAgives you atotally differentmodem."This thinghappened aweek ago andI'm callingabout it now...""Close yourextraBroadhubs!"Techquit"NoEquipment,NeedsReschedule"Footballmodem, techsays voip willbe working in20 minutes, noSIP"Why didn'tanyone tell memy WO wasrescheduled?"RTRejectedRefreshmodem,10 minutewait"I'malready ona sup call""You're goingto lose ALLyourcustomers inthis area!"Completed808, NoTurnoverWV16X"Everytime Itry to call I'mon hold forover an hour""I'm going togo with adifferentprovider!"Doesn't.TeleiosRemotenotworkingToo manypeople out,wait forbreak/lunchSIPEnabled!MTA IPgoes awaySpark forhelp...Wait foranswerMust Doin for 3+daysSales madean upgrade,didn't fixcodes.WO closed withno customercontactbecause themodem wasback online

Zito CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Please powercycle the router/cable box" Modem goes offline
  2. Look up a modem in DORA, DORA gives you a totally different modem.
  3. "This thing happened a week ago and I'm calling about it now..."
  4. "Close your extra Broadhubs!"
  5. Tech quit
  6. "No Equipment, Needs Reschedule"
  7. Football modem, tech says voip will be working in 20 minutes, no SIP
  8. "Why didn't anyone tell me my WO was rescheduled?"
  9. RT Rejected
  10. Refresh modem, 10 minute wait
  11. "I'm already on a sup call"
  12. "You're going to lose ALL your customers in this area!"
  13. Completed 808, No Turnover
  14. WV
  15. 16X
  16. "Everytime I try to call I'm on hold for over an hour"
  17. "I'm going to go with a different provider!" Doesn't.
  18. Teleios Remote not working
  19. Too many people out, wait for break/lunch
  20. SIP Enabled! MTA IP goes away
  21. Spark for help... Wait for answer
  22. Must Do in for 3+ days
  23. Sales made an upgrade, didn't fix codes.
  24. WO closed with no customer contact because the modem was back online