"You're goingto lose ALLyourcustomers inthis area!"TechquitMust Doin for 3+days"Pleasepowercycle therouter/cablebox" Modemgoes offlineSales madean upgrade,didn't fixcodes.Too manypeople out,wait forbreak/lunch"Close yourextraBroadhubs!"SIPEnabled!MTA IPgoes away"I'malready ona sup call"Look up amodem inDORA, DORAgives you atotally differentmodem."I'm going togo with adifferentprovider!"Doesn't.Completed808, NoTurnoverTeleiosRemotenotworkingRefreshmodem,10 minutewait"This thinghappened aweek ago andI'm callingabout it now..."RTRejected"Everytime Itry to call I'mon hold forover an hour"WV16X"Why didn'tanyone tell memy WO wasrescheduled?""NoEquipment,NeedsReschedule"Spark forhelp...Wait foranswerWO closed withno customercontactbecause themodem wasback onlineFootballmodem, techsays voip willbe working in20 minutes, noSIP"You're goingto lose ALLyourcustomers inthis area!"TechquitMust Doin for 3+days"Pleasepowercycle therouter/cablebox" Modemgoes offlineSales madean upgrade,didn't fixcodes.Too manypeople out,wait forbreak/lunch"Close yourextraBroadhubs!"SIPEnabled!MTA IPgoes away"I'malready ona sup call"Look up amodem inDORA, DORAgives you atotally differentmodem."I'm going togo with adifferentprovider!"Doesn't.Completed808, NoTurnoverTeleiosRemotenotworkingRefreshmodem,10 minutewait"This thinghappened aweek ago andI'm callingabout it now..."RTRejected"Everytime Itry to call I'mon hold forover an hour"WV16X"Why didn'tanyone tell memy WO wasrescheduled?""NoEquipment,NeedsReschedule"Spark forhelp...Wait foranswerWO closed withno customercontactbecause themodem wasback onlineFootballmodem, techsays voip willbe working in20 minutes, noSIP

Zito CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "You're going to lose ALL your customers in this area!"
  2. Tech quit
  3. Must Do in for 3+ days
  4. "Please powercycle the router/cable box" Modem goes offline
  5. Sales made an upgrade, didn't fix codes.
  6. Too many people out, wait for break/lunch
  7. "Close your extra Broadhubs!"
  8. SIP Enabled! MTA IP goes away
  9. "I'm already on a sup call"
  10. Look up a modem in DORA, DORA gives you a totally different modem.
  11. "I'm going to go with a different provider!" Doesn't.
  12. Completed 808, No Turnover
  13. Teleios Remote not working
  14. Refresh modem, 10 minute wait
  15. "This thing happened a week ago and I'm calling about it now..."
  16. RT Rejected
  17. "Everytime I try to call I'm on hold for over an hour"
  18. WV
  19. 16X
  20. "Why didn't anyone tell me my WO was rescheduled?"
  21. "No Equipment, Needs Reschedule"
  22. Spark for help... Wait for answer
  23. WO closed with no customer contact because the modem was back online
  24. Football modem, tech says voip will be working in 20 minutes, no SIP