Refreshmodem,10 minutewaitMust Doin for 3+days"I'malready ona sup call""I'm going togo with adifferentprovider!"Doesn't.Footballmodem, techsays voip willbe working in20 minutes, noSIPTeleiosRemotenotworkingSIPEnabled!MTA IPgoes awayLook up amodem inDORA, DORAgives you atotally differentmodem."This thinghappened aweek ago andI'm callingabout it now..."16X"Everytime Itry to call I'mon hold forover an hour"Spark forhelp...Wait foranswer"Close yourextraBroadhubs!"Sales madean upgrade,didn't fixcodes."Why didn'tanyone tell memy WO wasrescheduled?""NoEquipment,NeedsReschedule"Too manypeople out,wait forbreak/lunchWV"You're goingto lose ALLyourcustomers inthis area!"Completed808, NoTurnoverTechquitWO closed withno customercontactbecause themodem wasback online"Pleasepowercycle therouter/cablebox" Modemgoes offlineRTRejectedRefreshmodem,10 minutewaitMust Doin for 3+days"I'malready ona sup call""I'm going togo with adifferentprovider!"Doesn't.Footballmodem, techsays voip willbe working in20 minutes, noSIPTeleiosRemotenotworkingSIPEnabled!MTA IPgoes awayLook up amodem inDORA, DORAgives you atotally differentmodem."This thinghappened aweek ago andI'm callingabout it now..."16X"Everytime Itry to call I'mon hold forover an hour"Spark forhelp...Wait foranswer"Close yourextraBroadhubs!"Sales madean upgrade,didn't fixcodes."Why didn'tanyone tell memy WO wasrescheduled?""NoEquipment,NeedsReschedule"Too manypeople out,wait forbreak/lunchWV"You're goingto lose ALLyourcustomers inthis area!"Completed808, NoTurnoverTechquitWO closed withno customercontactbecause themodem wasback online"Pleasepowercycle therouter/cablebox" Modemgoes offlineRTRejected

Zito CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refresh modem, 10 minute wait
  2. Must Do in for 3+ days
  3. "I'm already on a sup call"
  4. "I'm going to go with a different provider!" Doesn't.
  5. Football modem, tech says voip will be working in 20 minutes, no SIP
  6. Teleios Remote not working
  7. SIP Enabled! MTA IP goes away
  8. Look up a modem in DORA, DORA gives you a totally different modem.
  9. "This thing happened a week ago and I'm calling about it now..."
  10. 16X
  11. "Everytime I try to call I'm on hold for over an hour"
  12. Spark for help... Wait for answer
  13. "Close your extra Broadhubs!"
  14. Sales made an upgrade, didn't fix codes.
  15. "Why didn't anyone tell me my WO was rescheduled?"
  16. "No Equipment, Needs Reschedule"
  17. Too many people out, wait for break/lunch
  18. WV
  19. "You're going to lose ALL your customers in this area!"
  20. Completed 808, No Turnover
  21. Tech quit
  22. WO closed with no customer contact because the modem was back online
  23. "Please powercycle the router/cable box" Modem goes offline
  24. RT Rejected