Assessed PBP Fee Specific Acknowledgment Empathy High Energy Save Account Change Due Date Went to Break on Time High Energy Use AH's Name More Than Once Brand Beg./End Call Use Exceptional Tone Added Rewards Points or Sent RE03 Refreshed NICE 5 Times Used Knowledge Central Account Assure at end of Call Would Play for Client Add Auth Buyer Call From Your State Negotiate Late Fee Use Thank You/Please Deescalate a Call Use Power Words Update Phone Number Warm Transfer Use May I Transfer to Account Assure Highlight Positive Skyped Leader Recap Assessed PBP Fee Specific Acknowledgment Empathy High Energy Save Account Change Due Date Went to Break on Time High Energy Use AH's Name More Than Once Brand Beg./End Call Use Exceptional Tone Added Rewards Points or Sent RE03 Refreshed NICE 5 Times Used Knowledge Central Account Assure at end of Call Would Play for Client Add Auth Buyer Call From Your State Negotiate Late Fee Use Thank You/Please Deescalate a Call Use Power Words Update Phone Number Warm Transfer Use May I Transfer to Account Assure Highlight Positive Skyped Leader Recap
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Assessed PBP Fee
Specific
Acknowledgment
Empathy
High Energy
Save Account
Change Due Date
Went to Break on Time
High Energy
Use AH's Name More Than Once
Brand Beg./End
Call
Use
Exceptional Tone
Added Rewards Points or Sent RE03
Refreshed NICE 5 Times
Used Knowledge Central
Account Assure at end of Call
Would Play for Client
Add Auth Buyer
Call From Your State
Negotiate Late Fee
Use Thank You/Please
Deescalate a Call
Use Power Words
Update Phone Number
Warm Transfer
Use May I
Transfer to Account Assure
Highlight Positive
Skyped Leader
Recap