UseMay IHighlightPositiveWent toBreakon TimeUsedKnowledgeCentralUseExceptionalToneSkypedLeaderBrandBeg./EndCallRecapAccountAssure atend ofCallChangeDueDateWouldPlay forClientHighEnergyNegotiateLate FeeUsePowerWordsSpecificAcknowledgmentDeescalatea CallUse ThankYou/PleaseAddAuthBuyerUse AH'sNameMore ThanOnceCall FromYour StateRefreshedNICE 5TimesHighEnergyTransferto AccountAssureEmpathyWarmTransferAddedRewardsPoints orSent RE03UpdatePhoneNumberSaveAccountAssessedPBP FeeUseMay IHighlightPositiveWent toBreakon TimeUsedKnowledgeCentralUseExceptionalToneSkypedLeaderBrandBeg./EndCallRecapAccountAssure atend ofCallChangeDueDateWouldPlay forClientHighEnergyNegotiateLate FeeUsePowerWordsSpecificAcknowledgmentDeescalatea CallUse ThankYou/PleaseAddAuthBuyerUse AH'sNameMore ThanOnceCall FromYour StateRefreshedNICE 5TimesHighEnergyTransferto AccountAssureEmpathyWarmTransferAddedRewardsPoints orSent RE03UpdatePhoneNumberSaveAccountAssessedPBP Fee

Fall Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use May I
  2. Highlight Positive
  3. Went to Break on Time
  4. Used Knowledge Central
  5. Use Exceptional Tone
  6. Skyped Leader
  7. Brand Beg./End Call
  8. Recap
  9. Account Assure at end of Call
  10. Change Due Date
  11. Would Play for Client
  12. High Energy
  13. Negotiate Late Fee
  14. Use Power Words
  15. Specific Acknowledgment
  16. Deescalate a Call
  17. Use Thank You/Please
  18. Add Auth Buyer
  19. Use AH's Name More Than Once
  20. Call From Your State
  21. Refreshed NICE 5 Times
  22. High Energy
  23. Transfer to Account Assure
  24. Empathy
  25. Warm Transfer
  26. Added Rewards Points or Sent RE03
  27. Update Phone Number
  28. Save Account
  29. Assessed PBP Fee