UpdatePhoneNumberWarmTransferSaveAccountUsePowerWordsRecapAddAuthBuyerUse ThankYou/PleaseUseExceptionalToneWent toBreakon TimeNegotiateLate FeeAssessedPBP FeeRefreshedNICE 5TimesUse AH'sNameMore ThanOnceTransferto AccountAssureWouldPlay forClientUseMay IUsedKnowledgeCentralAccountAssure atend ofCallChangeDueDateSkypedLeaderCall FromYour StateBrandBeg./EndCallAddedRewardsPoints orSent RE03HighlightPositiveDeescalatea CallHighEnergyEmpathySpecificAcknowledgmentHighEnergyUpdatePhoneNumberWarmTransferSaveAccountUsePowerWordsRecapAddAuthBuyerUse ThankYou/PleaseUseExceptionalToneWent toBreakon TimeNegotiateLate FeeAssessedPBP FeeRefreshedNICE 5TimesUse AH'sNameMore ThanOnceTransferto AccountAssureWouldPlay forClientUseMay IUsedKnowledgeCentralAccountAssure atend ofCallChangeDueDateSkypedLeaderCall FromYour StateBrandBeg./EndCallAddedRewardsPoints orSent RE03HighlightPositiveDeescalatea CallHighEnergyEmpathySpecificAcknowledgmentHighEnergy

Fall Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update Phone Number
  2. Warm Transfer
  3. Save Account
  4. Use Power Words
  5. Recap
  6. Add Auth Buyer
  7. Use Thank You/Please
  8. Use Exceptional Tone
  9. Went to Break on Time
  10. Negotiate Late Fee
  11. Assessed PBP Fee
  12. Refreshed NICE 5 Times
  13. Use AH's Name More Than Once
  14. Transfer to Account Assure
  15. Would Play for Client
  16. Use May I
  17. Used Knowledge Central
  18. Account Assure at end of Call
  19. Change Due Date
  20. Skyped Leader
  21. Call From Your State
  22. Brand Beg./End Call
  23. Added Rewards Points or Sent RE03
  24. Highlight Positive
  25. Deescalate a Call
  26. High Energy
  27. Empathy
  28. Specific Acknowledgment
  29. High Energy