Used Knowledge Central Warm Transfer Save Account Negotiate Late Fee Highlight Positive High Energy High Energy Recap Assessed PBP Fee Call From Your State Transfer to Account Assure Went to Break on Time Empathy Use Exceptional Tone Change Due Date Add Auth Buyer Specific Acknowledgment Use AH's Name More Than Once Update Phone Number Use Thank You/Please Use May I Deescalate a Call Refreshed NICE 5 Times Brand Beg./End Call Would Play for Client Use Power Words Skyped Leader Added Rewards Points or Sent RE03 Account Assure at end of Call Used Knowledge Central Warm Transfer Save Account Negotiate Late Fee Highlight Positive High Energy High Energy Recap Assessed PBP Fee Call From Your State Transfer to Account Assure Went to Break on Time Empathy Use Exceptional Tone Change Due Date Add Auth Buyer Specific Acknowledgment Use AH's Name More Than Once Update Phone Number Use Thank You/Please Use May I Deescalate a Call Refreshed NICE 5 Times Brand Beg./End Call Would Play for Client Use Power Words Skyped Leader Added Rewards Points or Sent RE03 Account Assure at end of Call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used Knowledge Central
Warm Transfer
Save Account
Negotiate Late Fee
Highlight Positive
High Energy
High Energy
Recap
Assessed PBP Fee
Call From Your State
Transfer to Account Assure
Went to Break on Time
Empathy
Use
Exceptional Tone
Change Due Date
Add Auth Buyer
Specific
Acknowledgment
Use AH's Name More Than Once
Update Phone Number
Use Thank You/Please
Use May I
Deescalate a Call
Refreshed NICE 5 Times
Brand Beg./End
Call
Would Play for Client
Use Power Words
Skyped Leader
Added Rewards Points or Sent RE03
Account Assure at end of Call