Call From Your State Use Power Words Activate Card Save Account Refreshed NICE 5 Times Use AH's Name More Than Once High Energy Use May I Update Phone Number Use Exceptional Tone Brand Beg./End Call Warm Transfer Used Knowledge Central Add Auth Buyer Recap Account Assure at end of Call Empathy Skyped Leader Negotiate Late Fee Use Thank You/Please Deescalate a Call Assessed PBP Fee Specific Acknowledgment Added Rewards Points or Sent RE03 Highlight Positive Change Due Date Transfer to Account Assure Would Play for Client Went to Break on Time Call From Your State Use Power Words Activate Card Save Account Refreshed NICE 5 Times Use AH's Name More Than Once High Energy Use May I Update Phone Number Use Exceptional Tone Brand Beg./End Call Warm Transfer Used Knowledge Central Add Auth Buyer Recap Account Assure at end of Call Empathy Skyped Leader Negotiate Late Fee Use Thank You/Please Deescalate a Call Assessed PBP Fee Specific Acknowledgment Added Rewards Points or Sent RE03 Highlight Positive Change Due Date Transfer to Account Assure Would Play for Client Went to Break on Time
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Call From Your State
Use Power Words
Activate Card
Save Account
Refreshed NICE 5 Times
Use AH's Name More Than Once
High Energy
Use May I
Update Phone Number
Use
Exceptional Tone
Brand Beg./End
Call
Warm Transfer
Used Knowledge Central
Add Auth Buyer
Recap
Account Assure at end of Call
Empathy
Skyped Leader
Negotiate Late Fee
Use Thank You/Please
Deescalate a Call
Assessed PBP Fee
Specific
Acknowledgment
Added Rewards Points or Sent RE03
Highlight Positive
Change Due Date
Transfer to Account Assure
Would Play for Client
Went to Break on Time