Specific Acknowledgment Add Auth Buyer Use May I Use Power Words Recap Change Due Date Used Knowledge Central Call From Your State Empathy High Energy Warm Transfer Skyped Leader Use Thank You/Please Use Exceptional Tone Update Phone Number Save Account Brand Beg./End Call Assessed PBP Fee Added Rewards Points or Sent RE03 Use AH's Name More Than Once Account Assure at end of Call Transfer to Account Assure Negotiate Late Fee Activate Card Highlight Positive Refreshed NICE 5 Times Deescalate a Call Would Play for Client Went to Break on Time Specific Acknowledgment Add Auth Buyer Use May I Use Power Words Recap Change Due Date Used Knowledge Central Call From Your State Empathy High Energy Warm Transfer Skyped Leader Use Thank You/Please Use Exceptional Tone Update Phone Number Save Account Brand Beg./End Call Assessed PBP Fee Added Rewards Points or Sent RE03 Use AH's Name More Than Once Account Assure at end of Call Transfer to Account Assure Negotiate Late Fee Activate Card Highlight Positive Refreshed NICE 5 Times Deescalate a Call Would Play for Client Went to Break on Time
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Specific
Acknowledgment
Add Auth Buyer
Use May I
Use Power Words
Recap
Change Due Date
Used Knowledge Central
Call From Your State
Empathy
High Energy
Warm Transfer
Skyped Leader
Use Thank You/Please
Use
Exceptional Tone
Update Phone Number
Save Account
Brand Beg./End
Call
Assessed PBP Fee
Added Rewards Points or Sent RE03
Use AH's Name More Than Once
Account Assure at end of Call
Transfer to Account Assure
Negotiate Late Fee
Activate Card
Highlight Positive
Refreshed NICE 5 Times
Deescalate a Call
Would Play for Client
Went to Break on Time