UseMay IChangeDueDateAccountAssure atend ofCallEmpathyUseExceptionalToneSaveAccountNegotiateLate FeeBrandBeg./EndCallCall FromYour StateUsePowerWordsHighEnergyHighlightPositiveAddAuthBuyerUse AH'sNameMore ThanOnceUse ThankYou/PleaseAddedRewardsPoints orSent RE03Went toBreakon TimeAssessedPBP FeeRefreshedNICE 5TimesUsedKnowledgeCentralActivateCardSkypedLeaderSpecificAcknowledgmentDeescalatea CallWouldPlay forClientRecapWarmTransferTransferto AccountAssureUpdatePhoneNumberUseMay IChangeDueDateAccountAssure atend ofCallEmpathyUseExceptionalToneSaveAccountNegotiateLate FeeBrandBeg./EndCallCall FromYour StateUsePowerWordsHighEnergyHighlightPositiveAddAuthBuyerUse AH'sNameMore ThanOnceUse ThankYou/PleaseAddedRewardsPoints orSent RE03Went toBreakon TimeAssessedPBP FeeRefreshedNICE 5TimesUsedKnowledgeCentralActivateCardSkypedLeaderSpecificAcknowledgmentDeescalatea CallWouldPlay forClientRecapWarmTransferTransferto AccountAssureUpdatePhoneNumber

Fall Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use May I
  2. Change Due Date
  3. Account Assure at end of Call
  4. Empathy
  5. Use Exceptional Tone
  6. Save Account
  7. Negotiate Late Fee
  8. Brand Beg./End Call
  9. Call From Your State
  10. Use Power Words
  11. High Energy
  12. Highlight Positive
  13. Add Auth Buyer
  14. Use AH's Name More Than Once
  15. Use Thank You/Please
  16. Added Rewards Points or Sent RE03
  17. Went to Break on Time
  18. Assessed PBP Fee
  19. Refreshed NICE 5 Times
  20. Used Knowledge Central
  21. Activate Card
  22. Skyped Leader
  23. Specific Acknowledgment
  24. Deescalate a Call
  25. Would Play for Client
  26. Recap
  27. Warm Transfer
  28. Transfer to Account Assure
  29. Update Phone Number