Went toBreakon TimeHighlightPositiveAssessedPBP FeeChangeDueDateRecapRefreshedNICE 5TimesUpdatePhoneNumberWouldPlay forClientUse ThankYou/PleaseEmpathyUseMay IWarmTransferHighEnergyUsePowerWordsNegotiateLate FeeAccountAssure atend ofCallUseExceptionalToneBrandBeg./EndCallCall FromYour StateTransferto AccountAssureUsedKnowledgeCentralActivateCardSkypedLeaderDeescalatea CallUse AH'sNameMore ThanOnceSpecificAcknowledgmentAddAuthBuyerSaveAccountAddedRewardsPoints orSent RE03Went toBreakon TimeHighlightPositiveAssessedPBP FeeChangeDueDateRecapRefreshedNICE 5TimesUpdatePhoneNumberWouldPlay forClientUse ThankYou/PleaseEmpathyUseMay IWarmTransferHighEnergyUsePowerWordsNegotiateLate FeeAccountAssure atend ofCallUseExceptionalToneBrandBeg./EndCallCall FromYour StateTransferto AccountAssureUsedKnowledgeCentralActivateCardSkypedLeaderDeescalatea CallUse AH'sNameMore ThanOnceSpecificAcknowledgmentAddAuthBuyerSaveAccountAddedRewardsPoints orSent RE03

Fall Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Went to Break on Time
  2. Highlight Positive
  3. Assessed PBP Fee
  4. Change Due Date
  5. Recap
  6. Refreshed NICE 5 Times
  7. Update Phone Number
  8. Would Play for Client
  9. Use Thank You/Please
  10. Empathy
  11. Use May I
  12. Warm Transfer
  13. High Energy
  14. Use Power Words
  15. Negotiate Late Fee
  16. Account Assure at end of Call
  17. Use Exceptional Tone
  18. Brand Beg./End Call
  19. Call From Your State
  20. Transfer to Account Assure
  21. Used Knowledge Central
  22. Activate Card
  23. Skyped Leader
  24. Deescalate a Call
  25. Use AH's Name More Than Once
  26. Specific Acknowledgment
  27. Add Auth Buyer
  28. Save Account
  29. Added Rewards Points or Sent RE03