AssessedPBP FeeWent toBreakon TimeUsedKnowledgeCentralSkypedLeaderCall FromYour StateAddedRewardsPoints orSent RE03WouldPlay forClientDeescalatea CallAccountAssure atend ofCallUse ThankYou/PleaseNegotiateLate FeeRecapHighEnergyEmpathyChangeDueDateUpdatePhoneNumberWarmTransferUseMay IUseExceptionalToneHighlightPositiveBrandBeg./EndCallSpecificAcknowledgmentUse AH'sNameMore ThanOnceRefreshedNICE 5TimesTransferto AccountAssureSaveAccountAddAuthBuyerActivateCardUsePowerWordsAssessedPBP FeeWent toBreakon TimeUsedKnowledgeCentralSkypedLeaderCall FromYour StateAddedRewardsPoints orSent RE03WouldPlay forClientDeescalatea CallAccountAssure atend ofCallUse ThankYou/PleaseNegotiateLate FeeRecapHighEnergyEmpathyChangeDueDateUpdatePhoneNumberWarmTransferUseMay IUseExceptionalToneHighlightPositiveBrandBeg./EndCallSpecificAcknowledgmentUse AH'sNameMore ThanOnceRefreshedNICE 5TimesTransferto AccountAssureSaveAccountAddAuthBuyerActivateCardUsePowerWords

Fall Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assessed PBP Fee
  2. Went to Break on Time
  3. Used Knowledge Central
  4. Skyped Leader
  5. Call From Your State
  6. Added Rewards Points or Sent RE03
  7. Would Play for Client
  8. Deescalate a Call
  9. Account Assure at end of Call
  10. Use Thank You/Please
  11. Negotiate Late Fee
  12. Recap
  13. High Energy
  14. Empathy
  15. Change Due Date
  16. Update Phone Number
  17. Warm Transfer
  18. Use May I
  19. Use Exceptional Tone
  20. Highlight Positive
  21. Brand Beg./End Call
  22. Specific Acknowledgment
  23. Use AH's Name More Than Once
  24. Refreshed NICE 5 Times
  25. Transfer to Account Assure
  26. Save Account
  27. Add Auth Buyer
  28. Activate Card
  29. Use Power Words