Transfer to Account Assure Negotiate Late Fee Specific Acknowledgment Empathy Use Exceptional Tone High Energy Highlight Positive Use AH's Name More Than Once Use May I Used Knowledge Central Update Phone Number Assessed PBP Fee Account Assure at end of Call Use Power Words Brand Beg./End Call Went to Break on Time Recap Change Due Date Refreshed NICE 5 Times Added Rewards Points or Sent RE03 Save Account Activate Card Warm Transfer Add Auth Buyer Deescalate a Call Use Thank You/Please Would Play for Client Call From Your State Skyped Leader Transfer to Account Assure Negotiate Late Fee Specific Acknowledgment Empathy Use Exceptional Tone High Energy Highlight Positive Use AH's Name More Than Once Use May I Used Knowledge Central Update Phone Number Assessed PBP Fee Account Assure at end of Call Use Power Words Brand Beg./End Call Went to Break on Time Recap Change Due Date Refreshed NICE 5 Times Added Rewards Points or Sent RE03 Save Account Activate Card Warm Transfer Add Auth Buyer Deescalate a Call Use Thank You/Please Would Play for Client Call From Your State Skyped Leader
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Transfer to Account Assure
Negotiate Late Fee
Specific
Acknowledgment
Empathy
Use
Exceptional Tone
High Energy
Highlight Positive
Use AH's Name More Than Once
Use May I
Used Knowledge Central
Update Phone Number
Assessed PBP Fee
Account Assure at end of Call
Use Power Words
Brand Beg./End
Call
Went to Break on Time
Recap
Change Due Date
Refreshed NICE 5 Times
Added Rewards Points or Sent RE03
Save Account
Activate Card
Warm Transfer
Add Auth Buyer
Deescalate a Call
Use Thank You/Please
Would Play for Client
Call From Your State
Skyped Leader