WouldPlay forClientAssessedPBP FeeUpdatePhoneNumberWarmTransferUseExceptionalToneNegotiateLate FeeBrandBeg./EndCallWent toBreakon TimeUse ThankYou/PleaseRecapUsePowerWordsUsedKnowledgeCentralAddedRewardsPoints orSent RE03HighEnergyTransferto AccountAssureSpecificAcknowledgmentHighlightPositiveActivateCardAddAuthBuyerSkypedLeaderUseMay IDeescalatea CallAccountAssure atend ofCallRefreshedNICE 5TimesUse AH'sNameMore ThanOnceChangeDueDateCall FromYour StateSaveAccountEmpathyWouldPlay forClientAssessedPBP FeeUpdatePhoneNumberWarmTransferUseExceptionalToneNegotiateLate FeeBrandBeg./EndCallWent toBreakon TimeUse ThankYou/PleaseRecapUsePowerWordsUsedKnowledgeCentralAddedRewardsPoints orSent RE03HighEnergyTransferto AccountAssureSpecificAcknowledgmentHighlightPositiveActivateCardAddAuthBuyerSkypedLeaderUseMay IDeescalatea CallAccountAssure atend ofCallRefreshedNICE 5TimesUse AH'sNameMore ThanOnceChangeDueDateCall FromYour StateSaveAccountEmpathy

Fall Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Would Play for Client
  2. Assessed PBP Fee
  3. Update Phone Number
  4. Warm Transfer
  5. Use Exceptional Tone
  6. Negotiate Late Fee
  7. Brand Beg./End Call
  8. Went to Break on Time
  9. Use Thank You/Please
  10. Recap
  11. Use Power Words
  12. Used Knowledge Central
  13. Added Rewards Points or Sent RE03
  14. High Energy
  15. Transfer to Account Assure
  16. Specific Acknowledgment
  17. Highlight Positive
  18. Activate Card
  19. Add Auth Buyer
  20. Skyped Leader
  21. Use May I
  22. Deescalate a Call
  23. Account Assure at end of Call
  24. Refreshed NICE 5 Times
  25. Use AH's Name More Than Once
  26. Change Due Date
  27. Call From Your State
  28. Save Account
  29. Empathy