Save Account Assessed PBP Fee Empathy Went to Break on Time Recap Brand Beg./End Call Use Exceptional Tone Use AH's Name More Than Once Warm Transfer High Energy Use Thank You/Please Call From Your State Account Assure at end of Call Skyped Leader Added Rewards Points or Sent RE03 Deescalate a Call Transfer to Account Assure Add Auth Buyer Change Due Date Specific Acknowledgment Negotiate Late Fee Used Knowledge Central Refreshed NICE 5 Times Use Power Words Activate Card Would Play for Client Use May I Update Phone Number Highlight Positive Save Account Assessed PBP Fee Empathy Went to Break on Time Recap Brand Beg./End Call Use Exceptional Tone Use AH's Name More Than Once Warm Transfer High Energy Use Thank You/Please Call From Your State Account Assure at end of Call Skyped Leader Added Rewards Points or Sent RE03 Deescalate a Call Transfer to Account Assure Add Auth Buyer Change Due Date Specific Acknowledgment Negotiate Late Fee Used Knowledge Central Refreshed NICE 5 Times Use Power Words Activate Card Would Play for Client Use May I Update Phone Number Highlight Positive
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Save Account
Assessed PBP Fee
Empathy
Went to Break on Time
Recap
Brand Beg./End
Call
Use
Exceptional Tone
Use AH's Name More Than Once
Warm Transfer
High Energy
Use Thank You/Please
Call From Your State
Account Assure at end of Call
Skyped Leader
Added Rewards Points or Sent RE03
Deescalate a Call
Transfer to Account Assure
Add Auth Buyer
Change Due Date
Specific
Acknowledgment
Negotiate Late Fee
Used Knowledge Central
Refreshed NICE 5 Times
Use Power Words
Activate Card
Would Play for Client
Use May I
Update Phone Number
Highlight Positive