Assessed PBP Fee Went to Break on Time Used Knowledge Central Skyped Leader Call From Your State Added Rewards Points or Sent RE03 Would Play for Client Deescalate a Call Account Assure at end of Call Use Thank You/Please Negotiate Late Fee Recap High Energy Empathy Change Due Date Update Phone Number Warm Transfer Use May I Use Exceptional Tone Highlight Positive Brand Beg./End Call Specific Acknowledgment Use AH's Name More Than Once Refreshed NICE 5 Times Transfer to Account Assure Save Account Add Auth Buyer Activate Card Use Power Words Assessed PBP Fee Went to Break on Time Used Knowledge Central Skyped Leader Call From Your State Added Rewards Points or Sent RE03 Would Play for Client Deescalate a Call Account Assure at end of Call Use Thank You/Please Negotiate Late Fee Recap High Energy Empathy Change Due Date Update Phone Number Warm Transfer Use May I Use Exceptional Tone Highlight Positive Brand Beg./End Call Specific Acknowledgment Use AH's Name More Than Once Refreshed NICE 5 Times Transfer to Account Assure Save Account Add Auth Buyer Activate Card Use Power Words
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Assessed PBP Fee
Went to Break on Time
Used Knowledge Central
Skyped Leader
Call From Your State
Added Rewards Points or Sent RE03
Would Play for Client
Deescalate a Call
Account Assure at end of Call
Use Thank You/Please
Negotiate Late Fee
Recap
High Energy
Empathy
Change Due Date
Update Phone Number
Warm Transfer
Use May I
Use
Exceptional Tone
Highlight Positive
Brand Beg./End
Call
Specific
Acknowledgment
Use AH's Name More Than Once
Refreshed NICE 5 Times
Transfer to Account Assure
Save Account
Add Auth Buyer
Activate Card
Use Power Words