Went toBreakon TimeAddedRewardsPoints orSent RE03RefreshedNICE 5TimesUsedKnowledgeCentralBrandBeg./EndCallHighlightPositiveAssessedPBP FeeNegotiateLate FeeAccountAssure atend ofCallUse ThankYou/PleaseUseMay IRecapUpdatePhoneNumberSkypedLeaderSpecificAcknowledgmentDeescalatea CallSaveAccountWouldPlay forClientChangeDueDateUsePowerWordsWarmTransferUseExceptionalToneTransferto AccountAssureEmpathyUse AH'sNameMore ThanOnceHighEnergyActivateCardAddAuthBuyerCall FromYour StateWent toBreakon TimeAddedRewardsPoints orSent RE03RefreshedNICE 5TimesUsedKnowledgeCentralBrandBeg./EndCallHighlightPositiveAssessedPBP FeeNegotiateLate FeeAccountAssure atend ofCallUse ThankYou/PleaseUseMay IRecapUpdatePhoneNumberSkypedLeaderSpecificAcknowledgmentDeescalatea CallSaveAccountWouldPlay forClientChangeDueDateUsePowerWordsWarmTransferUseExceptionalToneTransferto AccountAssureEmpathyUse AH'sNameMore ThanOnceHighEnergyActivateCardAddAuthBuyerCall FromYour State

Fall Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Went to Break on Time
  2. Added Rewards Points or Sent RE03
  3. Refreshed NICE 5 Times
  4. Used Knowledge Central
  5. Brand Beg./End Call
  6. Highlight Positive
  7. Assessed PBP Fee
  8. Negotiate Late Fee
  9. Account Assure at end of Call
  10. Use Thank You/Please
  11. Use May I
  12. Recap
  13. Update Phone Number
  14. Skyped Leader
  15. Specific Acknowledgment
  16. Deescalate a Call
  17. Save Account
  18. Would Play for Client
  19. Change Due Date
  20. Use Power Words
  21. Warm Transfer
  22. Use Exceptional Tone
  23. Transfer to Account Assure
  24. Empathy
  25. Use AH's Name More Than Once
  26. High Energy
  27. Activate Card
  28. Add Auth Buyer
  29. Call From Your State