Use Thank You/Please Specific Acknowledgment Use May I Brand Beg./End Call Empathy Transfer to Account Assure Assessed PBP Fee Add Auth Buyer Would Play for Client Use Power Words Call From Your State Refreshed NICE 5 Times Recap Warm Transfer Change Due Date Used Knowledge Central Account Assure at end of Call Added Rewards Points or Sent RE03 Negotiate Late Fee Activate Card Went to Break on Time Save Account Deescalate a Call Skyped Leader Highlight Positive Use AH's Name More Than Once Update Phone Number Use Exceptional Tone High Energy Use Thank You/Please Specific Acknowledgment Use May I Brand Beg./End Call Empathy Transfer to Account Assure Assessed PBP Fee Add Auth Buyer Would Play for Client Use Power Words Call From Your State Refreshed NICE 5 Times Recap Warm Transfer Change Due Date Used Knowledge Central Account Assure at end of Call Added Rewards Points or Sent RE03 Negotiate Late Fee Activate Card Went to Break on Time Save Account Deescalate a Call Skyped Leader Highlight Positive Use AH's Name More Than Once Update Phone Number Use Exceptional Tone High Energy
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Use Thank You/Please
Specific
Acknowledgment
Use May I
Brand Beg./End
Call
Empathy
Transfer to Account Assure
Assessed PBP Fee
Add Auth Buyer
Would Play for Client
Use Power Words
Call From Your State
Refreshed NICE 5 Times
Recap
Warm Transfer
Change Due Date
Used Knowledge Central
Account Assure at end of Call
Added Rewards Points or Sent RE03
Negotiate Late Fee
Activate Card
Went to Break on Time
Save Account
Deescalate a Call
Skyped Leader
Highlight Positive
Use AH's Name More Than Once
Update Phone Number
Use
Exceptional Tone
High Energy