UsedKnowledgeCentralAddedRewardsPoints orSent RE03SpecificAcknowledgmentUsePowerWordsAssessedPBP FeeRefreshedNICE 5TimesUpdatePhoneNumberRecapNegotiateLate FeeEmpathyWent toBreakon TimeSkypedLeaderCall FromYour StateUseMay IChangeDueDateTransferto AccountAssureUseExceptionalToneUse AH'sNameMore ThanOnceHighlightPositiveDeescalatea CallWarmTransferHighEnergyActivateCardSaveAccountWouldPlay forClientAddAuthBuyerUse ThankYou/PleaseAccountAssure atend ofCallBrandBeg./EndCallUsedKnowledgeCentralAddedRewardsPoints orSent RE03SpecificAcknowledgmentUsePowerWordsAssessedPBP FeeRefreshedNICE 5TimesUpdatePhoneNumberRecapNegotiateLate FeeEmpathyWent toBreakon TimeSkypedLeaderCall FromYour StateUseMay IChangeDueDateTransferto AccountAssureUseExceptionalToneUse AH'sNameMore ThanOnceHighlightPositiveDeescalatea CallWarmTransferHighEnergyActivateCardSaveAccountWouldPlay forClientAddAuthBuyerUse ThankYou/PleaseAccountAssure atend ofCallBrandBeg./EndCall

Fall Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Knowledge Central
  2. Added Rewards Points or Sent RE03
  3. Specific Acknowledgment
  4. Use Power Words
  5. Assessed PBP Fee
  6. Refreshed NICE 5 Times
  7. Update Phone Number
  8. Recap
  9. Negotiate Late Fee
  10. Empathy
  11. Went to Break on Time
  12. Skyped Leader
  13. Call From Your State
  14. Use May I
  15. Change Due Date
  16. Transfer to Account Assure
  17. Use Exceptional Tone
  18. Use AH's Name More Than Once
  19. Highlight Positive
  20. Deescalate a Call
  21. Warm Transfer
  22. High Energy
  23. Activate Card
  24. Save Account
  25. Would Play for Client
  26. Add Auth Buyer
  27. Use Thank You/Please
  28. Account Assure at end of Call
  29. Brand Beg./End Call