Used Knowledge Central Added Rewards Points or Sent RE03 Specific Acknowledgment Use Power Words Assessed PBP Fee Refreshed NICE 5 Times Update Phone Number Recap Negotiate Late Fee Empathy Went to Break on Time Skyped Leader Call From Your State Use May I Change Due Date Transfer to Account Assure Use Exceptional Tone Use AH's Name More Than Once Highlight Positive Deescalate a Call Warm Transfer High Energy Activate Card Save Account Would Play for Client Add Auth Buyer Use Thank You/Please Account Assure at end of Call Brand Beg./End Call Used Knowledge Central Added Rewards Points or Sent RE03 Specific Acknowledgment Use Power Words Assessed PBP Fee Refreshed NICE 5 Times Update Phone Number Recap Negotiate Late Fee Empathy Went to Break on Time Skyped Leader Call From Your State Use May I Change Due Date Transfer to Account Assure Use Exceptional Tone Use AH's Name More Than Once Highlight Positive Deescalate a Call Warm Transfer High Energy Activate Card Save Account Would Play for Client Add Auth Buyer Use Thank You/Please Account Assure at end of Call Brand Beg./End Call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used Knowledge Central
Added Rewards Points or Sent RE03
Specific
Acknowledgment
Use Power Words
Assessed PBP Fee
Refreshed NICE 5 Times
Update Phone Number
Recap
Negotiate Late Fee
Empathy
Went to Break on Time
Skyped Leader
Call From Your State
Use May I
Change Due Date
Transfer to Account Assure
Use
Exceptional Tone
Use AH's Name More Than Once
Highlight Positive
Deescalate a Call
Warm Transfer
High Energy
Activate Card
Save Account
Would Play for Client
Add Auth Buyer
Use Thank You/Please
Account Assure at end of Call
Brand Beg./End
Call