UseExceptionalToneHighlightPositiveUseMay IUsePowerWordsBrandBeg./EndCallAddedRewardsPoints orSent RE03SaveAccountAddAuthBuyerActivateCardSpecificAcknowledgmentRefreshedNICE 5TimesAssessedPBP FeeChangeDueDateUse ThankYou/PleaseCall FromYour StateTransferto AccountAssureUpdatePhoneNumberWent toBreakon TimeDeescalatea CallRecapNegotiateLate FeeUsedKnowledgeCentralWarmTransferEmpathyWouldPlay forClientHighEnergyUse AH'sNameMore ThanOnceAccountAssure atend ofCallSkypedLeaderUseExceptionalToneHighlightPositiveUseMay IUsePowerWordsBrandBeg./EndCallAddedRewardsPoints orSent RE03SaveAccountAddAuthBuyerActivateCardSpecificAcknowledgmentRefreshedNICE 5TimesAssessedPBP FeeChangeDueDateUse ThankYou/PleaseCall FromYour StateTransferto AccountAssureUpdatePhoneNumberWent toBreakon TimeDeescalatea CallRecapNegotiateLate FeeUsedKnowledgeCentralWarmTransferEmpathyWouldPlay forClientHighEnergyUse AH'sNameMore ThanOnceAccountAssure atend ofCallSkypedLeader

Fall Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use Exceptional Tone
  2. Highlight Positive
  3. Use May I
  4. Use Power Words
  5. Brand Beg./End Call
  6. Added Rewards Points or Sent RE03
  7. Save Account
  8. Add Auth Buyer
  9. Activate Card
  10. Specific Acknowledgment
  11. Refreshed NICE 5 Times
  12. Assessed PBP Fee
  13. Change Due Date
  14. Use Thank You/Please
  15. Call From Your State
  16. Transfer to Account Assure
  17. Update Phone Number
  18. Went to Break on Time
  19. Deescalate a Call
  20. Recap
  21. Negotiate Late Fee
  22. Used Knowledge Central
  23. Warm Transfer
  24. Empathy
  25. Would Play for Client
  26. High Energy
  27. Use AH's Name More Than Once
  28. Account Assure at end of Call
  29. Skyped Leader