Use Exceptional Tone Highlight Positive Use May I Use Power Words Brand Beg./End Call Added Rewards Points or Sent RE03 Save Account Add Auth Buyer Activate Card Specific Acknowledgment Refreshed NICE 5 Times Assessed PBP Fee Change Due Date Use Thank You/Please Call From Your State Transfer to Account Assure Update Phone Number Went to Break on Time Deescalate a Call Recap Negotiate Late Fee Used Knowledge Central Warm Transfer Empathy Would Play for Client High Energy Use AH's Name More Than Once Account Assure at end of Call Skyped Leader Use Exceptional Tone Highlight Positive Use May I Use Power Words Brand Beg./End Call Added Rewards Points or Sent RE03 Save Account Add Auth Buyer Activate Card Specific Acknowledgment Refreshed NICE 5 Times Assessed PBP Fee Change Due Date Use Thank You/Please Call From Your State Transfer to Account Assure Update Phone Number Went to Break on Time Deescalate a Call Recap Negotiate Late Fee Used Knowledge Central Warm Transfer Empathy Would Play for Client High Energy Use AH's Name More Than Once Account Assure at end of Call Skyped Leader
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Use
Exceptional Tone
Highlight Positive
Use May I
Use Power Words
Brand Beg./End
Call
Added Rewards Points or Sent RE03
Save Account
Add Auth Buyer
Activate Card
Specific
Acknowledgment
Refreshed NICE 5 Times
Assessed PBP Fee
Change Due Date
Use Thank You/Please
Call From Your State
Transfer to Account Assure
Update Phone Number
Went to Break on Time
Deescalate a Call
Recap
Negotiate Late Fee
Used Knowledge Central
Warm Transfer
Empathy
Would Play for Client
High Energy
Use AH's Name More Than Once
Account Assure at end of Call
Skyped Leader