SaveAccountUse AH'sNameMore ThanOnceUse ThankYou/PleaseBrandBeg./EndCallWent toBreakon TimeTransferto AccountAssureSkypedLeaderDeescalatea CallCall FromYour StateAddAuthBuyerSpecificAcknowledgmentUseMay IRecapAccountAssure atend ofCallAssessedPBP FeeActivateCardRefreshedNICE 5TimesNegotiateLate FeeUpdatePhoneNumberUsePowerWordsWouldPlay forClientChangeDueDateWarmTransferUseExceptionalToneHighlightPositiveAddedRewardsPoints orSent RE03EmpathyHighEnergyUsedKnowledgeCentralSaveAccountUse AH'sNameMore ThanOnceUse ThankYou/PleaseBrandBeg./EndCallWent toBreakon TimeTransferto AccountAssureSkypedLeaderDeescalatea CallCall FromYour StateAddAuthBuyerSpecificAcknowledgmentUseMay IRecapAccountAssure atend ofCallAssessedPBP FeeActivateCardRefreshedNICE 5TimesNegotiateLate FeeUpdatePhoneNumberUsePowerWordsWouldPlay forClientChangeDueDateWarmTransferUseExceptionalToneHighlightPositiveAddedRewardsPoints orSent RE03EmpathyHighEnergyUsedKnowledgeCentral

Fall Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Save Account
  2. Use AH's Name More Than Once
  3. Use Thank You/Please
  4. Brand Beg./End Call
  5. Went to Break on Time
  6. Transfer to Account Assure
  7. Skyped Leader
  8. Deescalate a Call
  9. Call From Your State
  10. Add Auth Buyer
  11. Specific Acknowledgment
  12. Use May I
  13. Recap
  14. Account Assure at end of Call
  15. Assessed PBP Fee
  16. Activate Card
  17. Refreshed NICE 5 Times
  18. Negotiate Late Fee
  19. Update Phone Number
  20. Use Power Words
  21. Would Play for Client
  22. Change Due Date
  23. Warm Transfer
  24. Use Exceptional Tone
  25. Highlight Positive
  26. Added Rewards Points or Sent RE03
  27. Empathy
  28. High Energy
  29. Used Knowledge Central