UseMay ISpecificAcknowledgmentDeescalatea CallRecapCall FromYour StateHighlightPositiveSkypedLeaderAssessedPBP FeeWent toBreakon TimeTransferto AccountAssureUse AH'sNameMore ThanOnceRefreshedNICE 5TimesAddAuthBuyerSaveAccountNegotiateLate FeeUseExceptionalToneBrandBeg./EndCallUse ThankYou/PleaseAddedRewardsPoints orSent RE03ChangeDueDateAccountAssure atend ofCallHighEnergyUsePowerWordsWouldPlay forClientUsedKnowledgeCentralUpdatePhoneNumberWarmTransferEmpathyActivateCardUseMay ISpecificAcknowledgmentDeescalatea CallRecapCall FromYour StateHighlightPositiveSkypedLeaderAssessedPBP FeeWent toBreakon TimeTransferto AccountAssureUse AH'sNameMore ThanOnceRefreshedNICE 5TimesAddAuthBuyerSaveAccountNegotiateLate FeeUseExceptionalToneBrandBeg./EndCallUse ThankYou/PleaseAddedRewardsPoints orSent RE03ChangeDueDateAccountAssure atend ofCallHighEnergyUsePowerWordsWouldPlay forClientUsedKnowledgeCentralUpdatePhoneNumberWarmTransferEmpathyActivateCard

Fall Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use May I
  2. Specific Acknowledgment
  3. Deescalate a Call
  4. Recap
  5. Call From Your State
  6. Highlight Positive
  7. Skyped Leader
  8. Assessed PBP Fee
  9. Went to Break on Time
  10. Transfer to Account Assure
  11. Use AH's Name More Than Once
  12. Refreshed NICE 5 Times
  13. Add Auth Buyer
  14. Save Account
  15. Negotiate Late Fee
  16. Use Exceptional Tone
  17. Brand Beg./End Call
  18. Use Thank You/Please
  19. Added Rewards Points or Sent RE03
  20. Change Due Date
  21. Account Assure at end of Call
  22. High Energy
  23. Use Power Words
  24. Would Play for Client
  25. Used Knowledge Central
  26. Update Phone Number
  27. Warm Transfer
  28. Empathy
  29. Activate Card