Added Rewards Points or Sent RE03 Deescalate a Call Empathy Activate Card Went to Break on Time Would Play for Client Highlight Positive Specific Acknowledgment Call From Your State Assessed PBP Fee Transfer to Account Assure Use May I Update Phone Number Recap Use Power Words Warm Transfer Change Due Date Use Thank You/Please Brand Beg./End Call High Energy Negotiate Late Fee Used Knowledge Central Add Auth Buyer Account Assure at end of Call Use AH's Name More Than Once Save Account Refreshed NICE 5 Times Use Exceptional Tone Skyped Leader Added Rewards Points or Sent RE03 Deescalate a Call Empathy Activate Card Went to Break on Time Would Play for Client Highlight Positive Specific Acknowledgment Call From Your State Assessed PBP Fee Transfer to Account Assure Use May I Update Phone Number Recap Use Power Words Warm Transfer Change Due Date Use Thank You/Please Brand Beg./End Call High Energy Negotiate Late Fee Used Knowledge Central Add Auth Buyer Account Assure at end of Call Use AH's Name More Than Once Save Account Refreshed NICE 5 Times Use Exceptional Tone Skyped Leader
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Added Rewards Points or Sent RE03
Deescalate a Call
Empathy
Activate Card
Went to Break on Time
Would Play for Client
Highlight Positive
Specific
Acknowledgment
Call From Your State
Assessed PBP Fee
Transfer to Account Assure
Use May I
Update Phone Number
Recap
Use Power Words
Warm Transfer
Change Due Date
Use Thank You/Please
Brand Beg./End
Call
High Energy
Negotiate Late Fee
Used Knowledge Central
Add Auth Buyer
Account Assure at end of Call
Use AH's Name More Than Once
Save Account
Refreshed NICE 5 Times
Use
Exceptional Tone
Skyped Leader