NegotiateLate FeeAddedRewardsPoints orSent RE03Call FromYour StateUpdatePhoneNumberActivateCardChangeDueDateUseMay IHighlightPositiveAccountAssure atend ofCallTransferto AccountAssureAssessedPBP FeeUsePowerWordsSkypedLeaderBrandBeg./EndCallSpecificAcknowledgmentUse AH'sNameMore ThanOnceRefreshedNICE 5TimesWouldPlay forClientHighEnergyAddAuthBuyerRecapWent toBreakon TimeSaveAccountUse ThankYou/PleaseDeescalatea CallUseExceptionalToneUsedKnowledgeCentralEmpathyWarmTransferNegotiateLate FeeAddedRewardsPoints orSent RE03Call FromYour StateUpdatePhoneNumberActivateCardChangeDueDateUseMay IHighlightPositiveAccountAssure atend ofCallTransferto AccountAssureAssessedPBP FeeUsePowerWordsSkypedLeaderBrandBeg./EndCallSpecificAcknowledgmentUse AH'sNameMore ThanOnceRefreshedNICE 5TimesWouldPlay forClientHighEnergyAddAuthBuyerRecapWent toBreakon TimeSaveAccountUse ThankYou/PleaseDeescalatea CallUseExceptionalToneUsedKnowledgeCentralEmpathyWarmTransfer

Fall Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Negotiate Late Fee
  2. Added Rewards Points or Sent RE03
  3. Call From Your State
  4. Update Phone Number
  5. Activate Card
  6. Change Due Date
  7. Use May I
  8. Highlight Positive
  9. Account Assure at end of Call
  10. Transfer to Account Assure
  11. Assessed PBP Fee
  12. Use Power Words
  13. Skyped Leader
  14. Brand Beg./End Call
  15. Specific Acknowledgment
  16. Use AH's Name More Than Once
  17. Refreshed NICE 5 Times
  18. Would Play for Client
  19. High Energy
  20. Add Auth Buyer
  21. Recap
  22. Went to Break on Time
  23. Save Account
  24. Use Thank You/Please
  25. Deescalate a Call
  26. Use Exceptional Tone
  27. Used Knowledge Central
  28. Empathy
  29. Warm Transfer