(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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One other thing….
Where’s my XS
Crying (staff or customer)
Customer or family member is in the hospital
Password reset
Doesn’t understand how car works
Mysterious/possibly non-existent mechanical issue
Threatens to come to the office
Where’s my referral bonus
Rego expiry
Repeating the same story from the top
Customer is lonely
Exchangerino
Flirting through the phone
Swearing
Threat of legal action
Customer has a sexually suggestive name/email
Needs a document
Re-bill
Customer has manners
ESL speaker
Customer is lonely
Threat of violence
OVERTALKING
Where’s my bond
Second time spoken to today
Repo!
Minor issue that apparently requires a new car
Member doesn’t understand how paying rent works
Customer yells at staff member
Could’ve used google
Customer owes 2 weeks of rent
Old person struggling with technology
New customer enquiry
Accident reporting
Staff member yells at customer
“Listen/can I talk”
Explanation of a mystery charge (i.e. day of rent)