Averagehold time↓ 2.99%AverageNot Readytime ↓11.99%CSAT -4.9 or ↑QA -100%Adherence98% or ↑Total callsanswered↑ 100WeeklyRevenuetargetCSAT -4.8 -4.89Adherence98% or ↑0 Returnto queueDailyRevenuetarget0 ShortCallsRevenuetargetAverageNot Readytime ↓16.99%AverageTalk Time↓ 12minutesQA -100%QA -100%CSAT -4.5 -4.79Adherence98% or ↑AveragehandleTime ↓ 10minutesAveragehold time↓ 4.99%Free!Averagehold time↓ 14.99%AverageNot Readytime ↓6.99%Averagehold time↓ 2.99%AverageNot Readytime ↓11.99%CSAT -4.9 or ↑QA -100%Adherence98% or ↑Total callsanswered↑ 100WeeklyRevenuetargetCSAT -4.8 -4.89Adherence98% or ↑0 Returnto queueDailyRevenuetarget0 ShortCallsRevenuetargetAverageNot Readytime ↓16.99%AverageTalk Time↓ 12minutesQA -100%QA -100%CSAT -4.5 -4.79Adherence98% or ↑AveragehandleTime ↓ 10minutesAveragehold time↓ 4.99%Free!Averagehold time↓ 14.99%AverageNot Readytime ↓6.99%

K P I s ! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Average hold time ↓ 2.99%
  2. Average Not Ready time ↓ 11.99%
  3. CSAT - 4.9 or ↑
  4. QA - 100%
  5. Adherence 98% or ↑
  6. Total calls answered ↑ 100
  7. Weekly Revenue target
  8. CSAT - 4.8 - 4.89
  9. Adherence 98% or ↑
  10. 0 Return to queue
  11. Daily Revenue target
  12. 0 Short Calls
  13. Revenue target
  14. Average Not Ready time ↓ 16.99%
  15. Average Talk Time ↓ 12 minutes
  16. QA - 100%
  17. QA - 100%
  18. CSAT - 4.5 - 4.79
  19. Adherence 98% or ↑
  20. Average handle Time ↓ 10 minutes
  21. Average hold time ↓ 4.99%
  22. Free!
  23. Average hold time ↓ 14.99%
  24. Average Not Ready time ↓ 6.99%