BackgroundOfferingGeneralLeadsFalseReassuranceConfrontationGivingAdviceRestating/ParaphrasingSituationRecommendationExploringValidation/EmpathyReflectingSelectiveSelf-DisclosureDefensivenessRushingtoSolutionsAvoidinguncomfortabletopicsUsingSilenceOpen-EndedQuestionsProvidingExplanationsMinimalEncouragementsVerbalizingthe ImpliedMakingObservationsAssessmentAsking"Why"QuestionsExploringBackgroundOfferingGeneralLeadsFalseReassuranceConfrontationGivingAdviceRestating/ParaphrasingSituationRecommendationExploringValidation/EmpathyReflectingSelectiveSelf-DisclosureDefensivenessRushingtoSolutionsAvoidinguncomfortabletopicsUsingSilenceOpen-EndedQuestionsProvidingExplanationsMinimalEncouragementsVerbalizingthe ImpliedMakingObservationsAssessmentAsking"Why"QuestionsExploring

Nursing Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Background
  2. Offering General Leads
  3. False Reassurance
  4. Confrontation
  5. Giving Advice
  6. Restating/Paraphrasing
  7. Situation
  8. Recommendation
  9. Exploring
  10. Validation/Empathy
  11. Reflecting
  12. Selective Self-Disclosure
  13. Defensiveness
  14. Rushing to Solutions
  15. Avoiding uncomfortable topics
  16. Using Silence
  17. Open-Ended Questions
  18. Providing Explanations
  19. Minimal Encouragements
  20. Verbalizing the Implied
  21. Making Observations
  22. Assessment
  23. Asking "Why" Questions
  24. Exploring