UsingSilenceSituationReflectingVerbalizingthe ImpliedProvidingExplanationsAssessmentRestating/ParaphrasingAvoidinguncomfortabletopicsMakingObservationsExploringExploringOfferingGeneralLeadsConfrontationRecommendationRushingtoSolutionsValidation/EmpathyFalseReassuranceGivingAdviceOpen-EndedQuestionsSelectiveSelf-DisclosureBackgroundMinimalEncouragementsDefensivenessAsking"Why"QuestionsUsingSilenceSituationReflectingVerbalizingthe ImpliedProvidingExplanationsAssessmentRestating/ParaphrasingAvoidinguncomfortabletopicsMakingObservationsExploringExploringOfferingGeneralLeadsConfrontationRecommendationRushingtoSolutionsValidation/EmpathyFalseReassuranceGivingAdviceOpen-EndedQuestionsSelectiveSelf-DisclosureBackgroundMinimalEncouragementsDefensivenessAsking"Why"Questions

Nursing Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Using Silence
  2. Situation
  3. Reflecting
  4. Verbalizing the Implied
  5. Providing Explanations
  6. Assessment
  7. Restating/Paraphrasing
  8. Avoiding uncomfortable topics
  9. Making Observations
  10. Exploring
  11. Exploring
  12. Offering General Leads
  13. Confrontation
  14. Recommendation
  15. Rushing to Solutions
  16. Validation/Empathy
  17. False Reassurance
  18. Giving Advice
  19. Open-Ended Questions
  20. Selective Self-Disclosure
  21. Background
  22. Minimal Encouragements
  23. Defensiveness
  24. Asking "Why" Questions