Open-EndedQuestionsBackgroundExploringMakingObservationsSelectiveSelf-DisclosureOfferingGeneralLeadsRestating/ParaphrasingExploringConfrontationUsingSilenceFalseReassuranceGivingAdviceRecommendationSituationAssessmentAsking"Why"QuestionsReflectingDefensivenessRushingtoSolutionsValidation/EmpathyProvidingExplanationsVerbalizingthe ImpliedAvoidinguncomfortabletopicsMinimalEncouragementsOpen-EndedQuestionsBackgroundExploringMakingObservationsSelectiveSelf-DisclosureOfferingGeneralLeadsRestating/ParaphrasingExploringConfrontationUsingSilenceFalseReassuranceGivingAdviceRecommendationSituationAssessmentAsking"Why"QuestionsReflectingDefensivenessRushingtoSolutionsValidation/EmpathyProvidingExplanationsVerbalizingthe ImpliedAvoidinguncomfortabletopicsMinimalEncouragements

Nursing Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Open-Ended Questions
  2. Background
  3. Exploring
  4. Making Observations
  5. Selective Self-Disclosure
  6. Offering General Leads
  7. Restating/Paraphrasing
  8. Exploring
  9. Confrontation
  10. Using Silence
  11. False Reassurance
  12. Giving Advice
  13. Recommendation
  14. Situation
  15. Assessment
  16. Asking "Why" Questions
  17. Reflecting
  18. Defensiveness
  19. Rushing to Solutions
  20. Validation/Empathy
  21. Providing Explanations
  22. Verbalizing the Implied
  23. Avoiding uncomfortable topics
  24. Minimal Encouragements