GivingAdviceValidation/EmpathyVerbalizingthe ImpliedMakingObservationsSituationMinimalEncouragementsProvidingExplanationsAvoidinguncomfortabletopicsDefensivenessExploringUsingSilenceOfferingGeneralLeadsFalseReassuranceSelectiveSelf-DisclosureRushingtoSolutionsAsking"Why"QuestionsAssessmentRestating/ParaphrasingConfrontationReflectingBackgroundExploringOpen-EndedQuestionsRecommendationGivingAdviceValidation/EmpathyVerbalizingthe ImpliedMakingObservationsSituationMinimalEncouragementsProvidingExplanationsAvoidinguncomfortabletopicsDefensivenessExploringUsingSilenceOfferingGeneralLeadsFalseReassuranceSelectiveSelf-DisclosureRushingtoSolutionsAsking"Why"QuestionsAssessmentRestating/ParaphrasingConfrontationReflectingBackgroundExploringOpen-EndedQuestionsRecommendation

Nursing Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Giving Advice
  2. Validation/Empathy
  3. Verbalizing the Implied
  4. Making Observations
  5. Situation
  6. Minimal Encouragements
  7. Providing Explanations
  8. Avoiding uncomfortable topics
  9. Defensiveness
  10. Exploring
  11. Using Silence
  12. Offering General Leads
  13. False Reassurance
  14. Selective Self-Disclosure
  15. Rushing to Solutions
  16. Asking "Why" Questions
  17. Assessment
  18. Restating/Paraphrasing
  19. Confrontation
  20. Reflecting
  21. Background
  22. Exploring
  23. Open-Ended Questions
  24. Recommendation