GivingAdviceReflectingAsking"Why"QuestionsAssessmentSelectiveSelf-DisclosureBackgroundExploringExploringRecommendationRestating/ParaphrasingValidation/EmpathyDefensivenessMinimalEncouragementsProvidingExplanationsSituationMakingObservationsUsingSilenceVerbalizingthe ImpliedOfferingGeneralLeadsConfrontationOpen-EndedQuestionsFalseReassuranceAvoidinguncomfortabletopicsRushingtoSolutionsGivingAdviceReflectingAsking"Why"QuestionsAssessmentSelectiveSelf-DisclosureBackgroundExploringExploringRecommendationRestating/ParaphrasingValidation/EmpathyDefensivenessMinimalEncouragementsProvidingExplanationsSituationMakingObservationsUsingSilenceVerbalizingthe ImpliedOfferingGeneralLeadsConfrontationOpen-EndedQuestionsFalseReassuranceAvoidinguncomfortabletopicsRushingtoSolutions

Nursing Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Giving Advice
  2. Reflecting
  3. Asking "Why" Questions
  4. Assessment
  5. Selective Self-Disclosure
  6. Background
  7. Exploring
  8. Exploring
  9. Recommendation
  10. Restating/Paraphrasing
  11. Validation/Empathy
  12. Defensiveness
  13. Minimal Encouragements
  14. Providing Explanations
  15. Situation
  16. Making Observations
  17. Using Silence
  18. Verbalizing the Implied
  19. Offering General Leads
  20. Confrontation
  21. Open-Ended Questions
  22. False Reassurance
  23. Avoiding uncomfortable topics
  24. Rushing to Solutions