AvoidinguncomfortabletopicsBackgroundDefensivenessAsking"Why"QuestionsSituationProvidingExplanationsRecommendationOfferingGeneralLeadsReflectingExploringMakingObservationsSelectiveSelf-DisclosureVerbalizingthe ImpliedUsingSilenceExploringRushingtoSolutionsFalseReassuranceAssessmentOpen-EndedQuestionsMinimalEncouragementsRestating/ParaphrasingValidation/EmpathyGivingAdviceConfrontationAvoidinguncomfortabletopicsBackgroundDefensivenessAsking"Why"QuestionsSituationProvidingExplanationsRecommendationOfferingGeneralLeadsReflectingExploringMakingObservationsSelectiveSelf-DisclosureVerbalizingthe ImpliedUsingSilenceExploringRushingtoSolutionsFalseReassuranceAssessmentOpen-EndedQuestionsMinimalEncouragementsRestating/ParaphrasingValidation/EmpathyGivingAdviceConfrontation

Nursing Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Avoiding uncomfortable topics
  2. Background
  3. Defensiveness
  4. Asking "Why" Questions
  5. Situation
  6. Providing Explanations
  7. Recommendation
  8. Offering General Leads
  9. Reflecting
  10. Exploring
  11. Making Observations
  12. Selective Self-Disclosure
  13. Verbalizing the Implied
  14. Using Silence
  15. Exploring
  16. Rushing to Solutions
  17. False Reassurance
  18. Assessment
  19. Open-Ended Questions
  20. Minimal Encouragements
  21. Restating/Paraphrasing
  22. Validation/Empathy
  23. Giving Advice
  24. Confrontation