SituationMinimalEncouragementsRestating/ParaphrasingAssessmentOpen-EndedQuestionsReflectingConfrontationRushingtoSolutionsAvoidinguncomfortabletopicsBackgroundRecommendationUsingSilenceDefensivenessVerbalizingthe ImpliedValidation/EmpathyGivingAdviceSelectiveSelf-DisclosureMakingObservationsFalseReassuranceExploringOfferingGeneralLeadsAsking"Why"QuestionsExploringProvidingExplanationsSituationMinimalEncouragementsRestating/ParaphrasingAssessmentOpen-EndedQuestionsReflectingConfrontationRushingtoSolutionsAvoidinguncomfortabletopicsBackgroundRecommendationUsingSilenceDefensivenessVerbalizingthe ImpliedValidation/EmpathyGivingAdviceSelectiveSelf-DisclosureMakingObservationsFalseReassuranceExploringOfferingGeneralLeadsAsking"Why"QuestionsExploringProvidingExplanations

Nursing Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Situation
  2. Minimal Encouragements
  3. Restating/Paraphrasing
  4. Assessment
  5. Open-Ended Questions
  6. Reflecting
  7. Confrontation
  8. Rushing to Solutions
  9. Avoiding uncomfortable topics
  10. Background
  11. Recommendation
  12. Using Silence
  13. Defensiveness
  14. Verbalizing the Implied
  15. Validation/Empathy
  16. Giving Advice
  17. Selective Self-Disclosure
  18. Making Observations
  19. False Reassurance
  20. Exploring
  21. Offering General Leads
  22. Asking "Why" Questions
  23. Exploring
  24. Providing Explanations