ReflectingMinimalEncouragementsMakingObservationsVerbalizingthe ImpliedDefensivenessRushingtoSolutionsBackgroundOpen-EndedQuestionsValidation/EmpathyUsingSilenceRestating/ParaphrasingSituationConfrontationAssessmentSelectiveSelf-DisclosureProvidingExplanationsExploringOfferingGeneralLeadsFalseReassuranceGivingAdviceExploringAvoidinguncomfortabletopicsAsking"Why"QuestionsRecommendationReflectingMinimalEncouragementsMakingObservationsVerbalizingthe ImpliedDefensivenessRushingtoSolutionsBackgroundOpen-EndedQuestionsValidation/EmpathyUsingSilenceRestating/ParaphrasingSituationConfrontationAssessmentSelectiveSelf-DisclosureProvidingExplanationsExploringOfferingGeneralLeadsFalseReassuranceGivingAdviceExploringAvoidinguncomfortabletopicsAsking"Why"QuestionsRecommendation

Nursing Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reflecting
  2. Minimal Encouragements
  3. Making Observations
  4. Verbalizing the Implied
  5. Defensiveness
  6. Rushing to Solutions
  7. Background
  8. Open-Ended Questions
  9. Validation/Empathy
  10. Using Silence
  11. Restating/Paraphrasing
  12. Situation
  13. Confrontation
  14. Assessment
  15. Selective Self-Disclosure
  16. Providing Explanations
  17. Exploring
  18. Offering General Leads
  19. False Reassurance
  20. Giving Advice
  21. Exploring
  22. Avoiding uncomfortable topics
  23. Asking "Why" Questions
  24. Recommendation