SituationAsking"Why"QuestionsBackgroundExploringGivingAdviceUsingSilenceAssessmentProvidingExplanationsOpen-EndedQuestionsConfrontationValidation/EmpathyOfferingGeneralLeadsRecommendationDefensivenessMakingObservationsRushingtoSolutionsFalseReassuranceAvoidinguncomfortabletopicsRestating/ParaphrasingSelectiveSelf-DisclosureReflectingExploringMinimalEncouragementsVerbalizingthe ImpliedSituationAsking"Why"QuestionsBackgroundExploringGivingAdviceUsingSilenceAssessmentProvidingExplanationsOpen-EndedQuestionsConfrontationValidation/EmpathyOfferingGeneralLeadsRecommendationDefensivenessMakingObservationsRushingtoSolutionsFalseReassuranceAvoidinguncomfortabletopicsRestating/ParaphrasingSelectiveSelf-DisclosureReflectingExploringMinimalEncouragementsVerbalizingthe Implied

Nursing Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Situation
  2. Asking "Why" Questions
  3. Background
  4. Exploring
  5. Giving Advice
  6. Using Silence
  7. Assessment
  8. Providing Explanations
  9. Open-Ended Questions
  10. Confrontation
  11. Validation/Empathy
  12. Offering General Leads
  13. Recommendation
  14. Defensiveness
  15. Making Observations
  16. Rushing to Solutions
  17. False Reassurance
  18. Avoiding uncomfortable topics
  19. Restating/Paraphrasing
  20. Selective Self-Disclosure
  21. Reflecting
  22. Exploring
  23. Minimal Encouragements
  24. Verbalizing the Implied