Asking"Why"QuestionsReflectingValidation/EmpathyRestating/ParaphrasingSelectiveSelf-DisclosureFalseReassuranceExploringVerbalizingthe ImpliedOfferingGeneralLeadsAssessmentExploringMakingObservationsUsingSilenceConfrontationProvidingExplanationsBackgroundSituationMinimalEncouragementsAvoidinguncomfortabletopicsOpen-EndedQuestionsGivingAdviceDefensivenessRecommendationRushingtoSolutionsAsking"Why"QuestionsReflectingValidation/EmpathyRestating/ParaphrasingSelectiveSelf-DisclosureFalseReassuranceExploringVerbalizingthe ImpliedOfferingGeneralLeadsAssessmentExploringMakingObservationsUsingSilenceConfrontationProvidingExplanationsBackgroundSituationMinimalEncouragementsAvoidinguncomfortabletopicsOpen-EndedQuestionsGivingAdviceDefensivenessRecommendationRushingtoSolutions

Nursing Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asking "Why" Questions
  2. Reflecting
  3. Validation/Empathy
  4. Restating/Paraphrasing
  5. Selective Self-Disclosure
  6. False Reassurance
  7. Exploring
  8. Verbalizing the Implied
  9. Offering General Leads
  10. Assessment
  11. Exploring
  12. Making Observations
  13. Using Silence
  14. Confrontation
  15. Providing Explanations
  16. Background
  17. Situation
  18. Minimal Encouragements
  19. Avoiding uncomfortable topics
  20. Open-Ended Questions
  21. Giving Advice
  22. Defensiveness
  23. Recommendation
  24. Rushing to Solutions