Assisted a Team Mate with an issue in chat Build Gift Card account Saved customer Achieved over 90 CSAT (week) Converted an Apple sub Deleted/Re- installed app Signed up a new subscriber Achieved 85-90 CSAT (week) Returned 2 Voicemail messages Got a new subscriber Fixed a customer issue w/out Esc Promoted programs w/ customer Helped a customer log in Received Rave Review Saved a Customer Assisted with Gift Card Purchase Helped a customer with a promo code Received Good Comment from Chat Converted a ROKU sub No bad comments for the week Received 3 Good comments in one day Helped a customer change their CC Made a customer super happy on a call Reset Password Achieved 90 CSAT (week) Received 5 Good comments in one week Assisted customer with ROKU log in Converted a Google sub Upsell-- monthly to annual conversion Assisted a Team Mate with an issue in chat Build Gift Card account Saved customer Achieved over 90 CSAT (week) Converted an Apple sub Deleted/Re- installed app Signed up a new subscriber Achieved 85-90 CSAT (week) Returned 2 Voicemail messages Got a new subscriber Fixed a customer issue w/out Esc Promoted programs w/ customer Helped a customer log in Received Rave Review Saved a Customer Assisted with Gift Card Purchase Helped a customer with a promo code Received Good Comment from Chat Converted a ROKU sub No bad comments for the week Received 3 Good comments in one day Helped a customer change their CC Made a customer super happy on a call Reset Password Achieved 90 CSAT (week) Received 5 Good comments in one week Assisted customer with ROKU log in Converted a Google sub Upsell-- monthly to annual conversion
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Assisted a Team Mate with an issue in chat
Build Gift Card account
Saved
customer
Achieved over 90 CSAT (week)
Converted an Apple sub
Deleted/Re-installed app
Signed up a new subscriber
Achieved 85-90 CSAT (week)
Returned 2 Voicemail messages
Got a new subscriber
Fixed a customer issue w/out Esc
Promoted programs w/ customer
Helped
a customer log in
Received Rave Review
Saved a Customer
Assisted with Gift Card Purchase
Helped a customer with a promo code
Received Good Comment from Chat
Converted a ROKU sub
No bad comments for the week
Received 3 Good comments in one day
Helped a customer change their CC
Made a customer super happy on a call
Reset Password
Achieved 90 CSAT (week)
Received 5 Good comments in one week
Assisted customer with ROKU log in
Converted a Google sub
Upsell--monthly to annual conversion