Returned 2 Voicemail messages Upsell-- monthly to annual conversion Helped a customer change their CC Received 5 Good comments in one week Assisted customer with ROKU log in Helped a customer with a promo code No bad comments for the week Made a customer super happy on a call Received 3 Good comments in one day Converted a Google sub Converted a ROKU sub Fixed a customer issue w/out Esc Saved customer Achieved 90 CSAT (week) Build Gift Card account Assisted a Team Mate with an issue in chat Saved a Customer Promoted programs w/ customer Received Rave Review Converted an Apple sub Helped a customer log in Achieved 85-90 CSAT (week) Received Good Comment from Chat Reset Password Signed up a new subscriber Assisted with Gift Card Purchase Deleted/Re- installed app Achieved over 90 CSAT (week) Got a new subscriber Returned 2 Voicemail messages Upsell-- monthly to annual conversion Helped a customer change their CC Received 5 Good comments in one week Assisted customer with ROKU log in Helped a customer with a promo code No bad comments for the week Made a customer super happy on a call Received 3 Good comments in one day Converted a Google sub Converted a ROKU sub Fixed a customer issue w/out Esc Saved customer Achieved 90 CSAT (week) Build Gift Card account Assisted a Team Mate with an issue in chat Saved a Customer Promoted programs w/ customer Received Rave Review Converted an Apple sub Helped a customer log in Achieved 85-90 CSAT (week) Received Good Comment from Chat Reset Password Signed up a new subscriber Assisted with Gift Card Purchase Deleted/Re- installed app Achieved over 90 CSAT (week) Got a new subscriber
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Returned 2 Voicemail messages
Upsell--monthly to annual conversion
Helped a customer change their CC
Received 5 Good comments in one week
Assisted customer with ROKU log in
Helped a customer with a promo code
No bad comments for the week
Made a customer super happy on a call
Received 3 Good comments in one day
Converted a Google sub
Converted a ROKU sub
Fixed a customer issue w/out Esc
Saved
customer
Achieved 90 CSAT (week)
Build Gift Card account
Assisted a Team Mate with an issue in chat
Saved a Customer
Promoted programs w/ customer
Received Rave Review
Converted an Apple sub
Helped
a customer log in
Achieved 85-90 CSAT (week)
Received Good Comment from Chat
Reset Password
Signed up a new subscriber
Assisted with Gift Card Purchase
Deleted/Re-installed app
Achieved over 90 CSAT (week)
Got a new subscriber