CustomerServiceExperienceSMILERehearseShowEmpathyPositiveMannersAttitudeNOT adepartmentLastingImpactWithholdJudgementFollowThroughKeepNotesResolvetheSituationFeelWelcomeOfferHelpInteractionThreeRingsGreeting/ClosingGreet /eyecontactExceedExpectationAdvocateMUSDCaresBePreparedListenWorkas aTeamCustomerServiceExperienceSMILERehearseShowEmpathyPositiveMannersAttitudeNOT adepartmentLastingImpactWithholdJudgementFollowThroughKeepNotesResolvetheSituationFeelWelcomeOfferHelpInteractionThreeRingsGreeting/ClosingGreet /eyecontactExceedExpectationAdvocateMUSDCaresBePreparedListenWorkas aTeam

MUSD Cares - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Service Experience
  2. SMILE
  3. Rehearse
  4. Show Empathy
  5. Positive
  6. Manners
  7. Attitude NOT a department
  8. Lasting Impact
  9. Withhold Judgement
  10. Follow Through
  11. Keep Notes
  12. Resolve the Situation
  13. Feel Welcome
  14. Offer Help
  15. Interaction
  16. Three Rings
  17. Greeting / Closing
  18. Greet / eye contact
  19. Exceed Expectation
  20. Advocate
  21. MUSD Cares
  22. Be Prepared
  23. Listen
  24. Work as a Team