talking over client taking too long lack of confidence mis- understanding chewing gum being sarcastic rudeness tutting wasting time asking to speak to a manager lack of empathy not confirming information dead air calling OC a liar having to repeat having to chase arguing hanging up not being interested not listening knowledge lying swearing shouting talking over client taking too long lack of confidence mis- understanding chewing gum being sarcastic rudeness tutting wasting time asking to speak to a manager lack of empathy not confirming information dead air calling OC a liar having to repeat having to chase arguing hanging up not being interested not listening knowledge lying swearing shouting
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-talking over client
O-taking too long
N-lack of confidence
N-mis-
understanding
O-chewing gum
B-being sarcastic
G-rudeness
I-tutting
O-wasting time
B-asking to speak to a manager
G-lack of empathy
N-not confirming information
I-dead air
O-calling OC a liar
G-having to repeat
N-having to chase
G-arguing
B-hanging up
G-not being interested
B-not listening
I-knowledge
B-lying
I-swearing
I-shouting