talking over client being sarcastic swearing hanging up taking too long lack of empathy having to chase rudeness having to repeat lack of confidence wasting time not confirming information dead air lying chewing gum tutting arguing not being interested not listening shouting calling OC a liar asking to speak to a manager knowledge mis- understanding talking over client being sarcastic swearing hanging up taking too long lack of empathy having to chase rudeness having to repeat lack of confidence wasting time not confirming information dead air lying chewing gum tutting arguing not being interested not listening shouting calling OC a liar asking to speak to a manager knowledge mis- understanding
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-talking over client
B-being sarcastic
I-swearing
B-hanging up
O-taking too long
G-lack of empathy
N-having to chase
G-rudeness
G-having to repeat
N-lack of confidence
O-wasting time
N-not confirming information
I-dead air
B-lying
O-chewing gum
I-tutting
G-arguing
G-not being interested
B-not listening
I-shouting
O-calling OC a liar
B-asking to speak to a manager
I-knowledge
N-mis-
understanding