Less than40%unavailabletimeUsedcorrectdispositionAdd apersonCompleteda work unitfrom thebucketReturnedfrom lunchon timeReturnedfrombreak ontimeLoggedinto callout timelyCompletedan RRRover thephoneWasthankedfor myserviceChangedincomeProvidedotherresourcecontactResolvedcustomerissueRemovedsomeonefrom thehomeLoggedin ontimehad otherprogramreviewed forcombo caseTold waysto apply forCalFRESHAdded"other"dispositionreasonRemovedsomeonefrom thehomeCustomercomplimenttosupervisorDiscontinuedcase percustomerrequestAdded atranslatorother thanSpanishRescindeda caseEscalatedcase tomyselfExplaineda NOALess than40%unavailabletimeUsedcorrectdispositionAdd apersonCompleteda work unitfrom thebucketReturnedfrom lunchon timeReturnedfrombreak ontimeLoggedinto callout timelyCompletedan RRRover thephoneWasthankedfor myserviceChangedincomeProvidedotherresourcecontactResolvedcustomerissueRemovedsomeonefrom thehomeLoggedin ontimehad otherprogramreviewed forcombo caseTold waysto apply forCalFRESHAdded"other"dispositionreasonRemovedsomeonefrom thehomeCustomercomplimenttosupervisorDiscontinuedcase percustomerrequestAdded atranslatorother thanSpanishRescindeda caseEscalatedcase tomyselfExplaineda NOA

MCSC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Less than 40% unavailable time
  2. Used correct disposition
  3. Add a person
  4. Completed a work unit from the bucket
  5. Returned from lunch on time
  6. Returned from break on time
  7. Logged into call out timely
  8. Completed an RRR over the phone
  9. Was thanked for my service
  10. Changed income
  11. Provided other resource contact
  12. Resolved customer issue
  13. Removed someone from the home
  14. Logged in on time
  15. had other program reviewed for combo case
  16. Told ways to apply for CalFRESH
  17. Added "other" disposition reason
  18. Removed someone from the home
  19. Customer compliment to supervisor
  20. Discontinued case per customer request
  21. Added a translator other than Spanish
  22. Rescinded a case
  23. Escalated case to myself
  24. Explained a NOA