Less than40%unavailabletimeRescindeda caseChangedincomeAdd apersonAdded"other"dispositionreasonResolvedcustomerissueEscalatedcase tomyselfCompletedan RRRover thephoneDiscontinuedcase percustomerrequestAdded atranslatorother thanSpanishLoggedin ontimeLoggedinto callout timelyWasthankedfor myserviceProvidedotherresourcecontactCustomercomplimenttosupervisorCompleteda work unitfrom thebucketTold waysto apply forCalFRESHUsedcorrectdispositionRemovedsomeonefrom thehomeExplaineda NOAReturnedfrombreak ontimeRemovedsomeonefrom thehomeReturnedfrom lunchon timehad otherprogramreviewed forcombo caseLess than40%unavailabletimeRescindeda caseChangedincomeAdd apersonAdded"other"dispositionreasonResolvedcustomerissueEscalatedcase tomyselfCompletedan RRRover thephoneDiscontinuedcase percustomerrequestAdded atranslatorother thanSpanishLoggedin ontimeLoggedinto callout timelyWasthankedfor myserviceProvidedotherresourcecontactCustomercomplimenttosupervisorCompleteda work unitfrom thebucketTold waysto apply forCalFRESHUsedcorrectdispositionRemovedsomeonefrom thehomeExplaineda NOAReturnedfrombreak ontimeRemovedsomeonefrom thehomeReturnedfrom lunchon timehad otherprogramreviewed forcombo case

MCSC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Less than 40% unavailable time
  2. Rescinded a case
  3. Changed income
  4. Add a person
  5. Added "other" disposition reason
  6. Resolved customer issue
  7. Escalated case to myself
  8. Completed an RRR over the phone
  9. Discontinued case per customer request
  10. Added a translator other than Spanish
  11. Logged in on time
  12. Logged into call out timely
  13. Was thanked for my service
  14. Provided other resource contact
  15. Customer compliment to supervisor
  16. Completed a work unit from the bucket
  17. Told ways to apply for CalFRESH
  18. Used correct disposition
  19. Removed someone from the home
  20. Explained a NOA
  21. Returned from break on time
  22. Removed someone from the home
  23. Returned from lunch on time
  24. had other program reviewed for combo case