Loggedin ontimeLoggedinto callout timelyReturnedfrom lunchon timeAdd apersonExplaineda NOAReturnedfrombreak ontimeTold waysto apply forCalFRESHAdded atranslatorother thanSpanishRescindeda caseUsedcorrectdispositionCompletedan RRRover thephoneCompleteda work unitfrom thebucketCustomercomplimenttosupervisorRemovedsomeonefrom thehomeResolvedcustomerissueProvidedotherresourcecontactRemovedsomeonefrom thehomeAdded"other"dispositionreasonWasthankedfor myserviceDiscontinuedcase percustomerrequesthad otherprogramreviewed forcombo caseEscalatedcase tomyselfLess than40%unavailabletimeChangedincomeLoggedin ontimeLoggedinto callout timelyReturnedfrom lunchon timeAdd apersonExplaineda NOAReturnedfrombreak ontimeTold waysto apply forCalFRESHAdded atranslatorother thanSpanishRescindeda caseUsedcorrectdispositionCompletedan RRRover thephoneCompleteda work unitfrom thebucketCustomercomplimenttosupervisorRemovedsomeonefrom thehomeResolvedcustomerissueProvidedotherresourcecontactRemovedsomeonefrom thehomeAdded"other"dispositionreasonWasthankedfor myserviceDiscontinuedcase percustomerrequesthad otherprogramreviewed forcombo caseEscalatedcase tomyselfLess than40%unavailabletimeChangedincome

MCSC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Logged in on time
  2. Logged into call out timely
  3. Returned from lunch on time
  4. Add a person
  5. Explained a NOA
  6. Returned from break on time
  7. Told ways to apply for CalFRESH
  8. Added a translator other than Spanish
  9. Rescinded a case
  10. Used correct disposition
  11. Completed an RRR over the phone
  12. Completed a work unit from the bucket
  13. Customer compliment to supervisor
  14. Removed someone from the home
  15. Resolved customer issue
  16. Provided other resource contact
  17. Removed someone from the home
  18. Added "other" disposition reason
  19. Was thanked for my service
  20. Discontinued case per customer request
  21. had other program reviewed for combo case
  22. Escalated case to myself
  23. Less than 40% unavailable time
  24. Changed income