Removedsomeonefrom thehomeRescindeda caseEscalatedcase tomyselfReturnedfrom lunchon timeLoggedin ontimeCompleteda work unitfrom thebucketAdd apersonUsedcorrectdispositionResolvedcustomerissueDiscontinuedcase percustomerrequestWasthankedfor myserviceChangedincomeRemovedsomeonefrom thehomeProvidedotherresourcecontactExplaineda NOACompletedan RRRover thephoneCustomercomplimenttosupervisorAdded atranslatorother thanSpanishTold waysto apply forCalFRESHLoggedinto callout timelyAdded"other"dispositionreasonhad otherprogramreviewed forcombo caseReturnedfrombreak ontimeLess than40%unavailabletimeRemovedsomeonefrom thehomeRescindeda caseEscalatedcase tomyselfReturnedfrom lunchon timeLoggedin ontimeCompleteda work unitfrom thebucketAdd apersonUsedcorrectdispositionResolvedcustomerissueDiscontinuedcase percustomerrequestWasthankedfor myserviceChangedincomeRemovedsomeonefrom thehomeProvidedotherresourcecontactExplaineda NOACompletedan RRRover thephoneCustomercomplimenttosupervisorAdded atranslatorother thanSpanishTold waysto apply forCalFRESHLoggedinto callout timelyAdded"other"dispositionreasonhad otherprogramreviewed forcombo caseReturnedfrombreak ontimeLess than40%unavailabletime

MCSC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Removed someone from the home
  2. Rescinded a case
  3. Escalated case to myself
  4. Returned from lunch on time
  5. Logged in on time
  6. Completed a work unit from the bucket
  7. Add a person
  8. Used correct disposition
  9. Resolved customer issue
  10. Discontinued case per customer request
  11. Was thanked for my service
  12. Changed income
  13. Removed someone from the home
  14. Provided other resource contact
  15. Explained a NOA
  16. Completed an RRR over the phone
  17. Customer compliment to supervisor
  18. Added a translator other than Spanish
  19. Told ways to apply for CalFRESH
  20. Logged into call out timely
  21. Added "other" disposition reason
  22. had other program reviewed for combo case
  23. Returned from break on time
  24. Less than 40% unavailable time