Returnedfrom lunchon timeAdded atranslatorother thanSpanishEscalatedcase tomyselfRemovedsomeonefrom thehomeProvidedotherresourcecontactChangedincomeReturnedfrombreak ontimeUsedcorrectdispositionLoggedin ontimeAdd apersonLoggedinto callout timelyDiscontinuedcase percustomerrequestCompleteda work unitfrom thebucketCompletedan RRRover thephoneTold waysto apply forCalFRESHExplaineda NOACustomercomplimenttosupervisorResolvedcustomerissuehad otherprogramreviewed forcombo caseRescindeda caseRemovedsomeonefrom thehomeAdded"other"dispositionreasonLess than40%unavailabletimeWasthankedfor myserviceReturnedfrom lunchon timeAdded atranslatorother thanSpanishEscalatedcase tomyselfRemovedsomeonefrom thehomeProvidedotherresourcecontactChangedincomeReturnedfrombreak ontimeUsedcorrectdispositionLoggedin ontimeAdd apersonLoggedinto callout timelyDiscontinuedcase percustomerrequestCompleteda work unitfrom thebucketCompletedan RRRover thephoneTold waysto apply forCalFRESHExplaineda NOACustomercomplimenttosupervisorResolvedcustomerissuehad otherprogramreviewed forcombo caseRescindeda caseRemovedsomeonefrom thehomeAdded"other"dispositionreasonLess than40%unavailabletimeWasthankedfor myservice

MCSC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Returned from lunch on time
  2. Added a translator other than Spanish
  3. Escalated case to myself
  4. Removed someone from the home
  5. Provided other resource contact
  6. Changed income
  7. Returned from break on time
  8. Used correct disposition
  9. Logged in on time
  10. Add a person
  11. Logged into call out timely
  12. Discontinued case per customer request
  13. Completed a work unit from the bucket
  14. Completed an RRR over the phone
  15. Told ways to apply for CalFRESH
  16. Explained a NOA
  17. Customer compliment to supervisor
  18. Resolved customer issue
  19. had other program reviewed for combo case
  20. Rescinded a case
  21. Removed someone from the home
  22. Added "other" disposition reason
  23. Less than 40% unavailable time
  24. Was thanked for my service