Returnedfrom lunchon timeWasthankedfor myserviceCompleteda work unitfrom thebucketRemovedsomeonefrom thehomeExplaineda NOARemovedsomeonefrom thehomeLess than40%unavailabletimeTold waysto apply forCalFRESHRescindeda caseReturnedfrombreak ontimeAdded"other"dispositionreasonUsedcorrectdispositionLoggedin ontimeResolvedcustomerissueLoggedinto callout timelyDiscontinuedcase percustomerrequestCompletedan RRRover thephoneAdd apersonProvidedotherresourcecontactChangedincomehad otherprogramreviewed forcombo caseAdded atranslatorother thanSpanishCustomercomplimenttosupervisorEscalatedcase tomyselfReturnedfrom lunchon timeWasthankedfor myserviceCompleteda work unitfrom thebucketRemovedsomeonefrom thehomeExplaineda NOARemovedsomeonefrom thehomeLess than40%unavailabletimeTold waysto apply forCalFRESHRescindeda caseReturnedfrombreak ontimeAdded"other"dispositionreasonUsedcorrectdispositionLoggedin ontimeResolvedcustomerissueLoggedinto callout timelyDiscontinuedcase percustomerrequestCompletedan RRRover thephoneAdd apersonProvidedotherresourcecontactChangedincomehad otherprogramreviewed forcombo caseAdded atranslatorother thanSpanishCustomercomplimenttosupervisorEscalatedcase tomyself

MCSC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Returned from lunch on time
  2. Was thanked for my service
  3. Completed a work unit from the bucket
  4. Removed someone from the home
  5. Explained a NOA
  6. Removed someone from the home
  7. Less than 40% unavailable time
  8. Told ways to apply for CalFRESH
  9. Rescinded a case
  10. Returned from break on time
  11. Added "other" disposition reason
  12. Used correct disposition
  13. Logged in on time
  14. Resolved customer issue
  15. Logged into call out timely
  16. Discontinued case per customer request
  17. Completed an RRR over the phone
  18. Add a person
  19. Provided other resource contact
  20. Changed income
  21. had other program reviewed for combo case
  22. Added a translator other than Spanish
  23. Customer compliment to supervisor
  24. Escalated case to myself