Told waysto apply forCalFRESHRescindeda caseProvidedotherresourcecontactExplaineda NOACompletedan RRRover thephonehad otherprogramreviewed forcombo caseReturnedfrombreak ontimeEscalatedcase tomyselfUsedcorrectdispositionAdded atranslatorother thanSpanishChangedincomeReturnedfrom lunchon timeLoggedin ontimeWasthankedfor myserviceLoggedinto callout timelyDiscontinuedcase percustomerrequestRemovedsomeonefrom thehomeCompleteda work unitfrom thebucketResolvedcustomerissueAdd apersonLess than40%unavailabletimeCustomercomplimenttosupervisorRemovedsomeonefrom thehomeAdded"other"dispositionreasonTold waysto apply forCalFRESHRescindeda caseProvidedotherresourcecontactExplaineda NOACompletedan RRRover thephonehad otherprogramreviewed forcombo caseReturnedfrombreak ontimeEscalatedcase tomyselfUsedcorrectdispositionAdded atranslatorother thanSpanishChangedincomeReturnedfrom lunchon timeLoggedin ontimeWasthankedfor myserviceLoggedinto callout timelyDiscontinuedcase percustomerrequestRemovedsomeonefrom thehomeCompleteda work unitfrom thebucketResolvedcustomerissueAdd apersonLess than40%unavailabletimeCustomercomplimenttosupervisorRemovedsomeonefrom thehomeAdded"other"dispositionreason

MCSC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Told ways to apply for CalFRESH
  2. Rescinded a case
  3. Provided other resource contact
  4. Explained a NOA
  5. Completed an RRR over the phone
  6. had other program reviewed for combo case
  7. Returned from break on time
  8. Escalated case to myself
  9. Used correct disposition
  10. Added a translator other than Spanish
  11. Changed income
  12. Returned from lunch on time
  13. Logged in on time
  14. Was thanked for my service
  15. Logged into call out timely
  16. Discontinued case per customer request
  17. Removed someone from the home
  18. Completed a work unit from the bucket
  19. Resolved customer issue
  20. Add a person
  21. Less than 40% unavailable time
  22. Customer compliment to supervisor
  23. Removed someone from the home
  24. Added "other" disposition reason