Told waysto apply forCalFRESHEscalatedcase tomyselfCustomercomplimenttosupervisorReturnedfrom lunchon timeReturnedfrombreak ontimeExplaineda NOAhad otherprogramreviewed forcombo caseRemovedsomeonefrom thehomeDiscontinuedcase percustomerrequestLess than40%unavailabletimeAdded"other"dispositionreasonAdd apersonChangedincomeLoggedin ontimeWasthankedfor myserviceResolvedcustomerissueLoggedinto callout timelyProvidedotherresourcecontactRemovedsomeonefrom thehomeUsedcorrectdispositionCompleteda work unitfrom thebucketCompletedan RRRover thephoneRescindeda caseAdded atranslatorother thanSpanishTold waysto apply forCalFRESHEscalatedcase tomyselfCustomercomplimenttosupervisorReturnedfrom lunchon timeReturnedfrombreak ontimeExplaineda NOAhad otherprogramreviewed forcombo caseRemovedsomeonefrom thehomeDiscontinuedcase percustomerrequestLess than40%unavailabletimeAdded"other"dispositionreasonAdd apersonChangedincomeLoggedin ontimeWasthankedfor myserviceResolvedcustomerissueLoggedinto callout timelyProvidedotherresourcecontactRemovedsomeonefrom thehomeUsedcorrectdispositionCompleteda work unitfrom thebucketCompletedan RRRover thephoneRescindeda caseAdded atranslatorother thanSpanish

MCSC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Told ways to apply for CalFRESH
  2. Escalated case to myself
  3. Customer compliment to supervisor
  4. Returned from lunch on time
  5. Returned from break on time
  6. Explained a NOA
  7. had other program reviewed for combo case
  8. Removed someone from the home
  9. Discontinued case per customer request
  10. Less than 40% unavailable time
  11. Added "other" disposition reason
  12. Add a person
  13. Changed income
  14. Logged in on time
  15. Was thanked for my service
  16. Resolved customer issue
  17. Logged into call out timely
  18. Provided other resource contact
  19. Removed someone from the home
  20. Used correct disposition
  21. Completed a work unit from the bucket
  22. Completed an RRR over the phone
  23. Rescinded a case
  24. Added a translator other than Spanish