Loggedin ontimeCompleteda work unitfrom thebucketProvidedotherresourcecontactAdd apersonLess than40%unavailabletimeWasthankedfor myserviceRemovedsomeonefrom thehomeChangedincomeCustomercomplimenttosupervisorAdded atranslatorother thanSpanishRemovedsomeonefrom thehomehad otherprogramreviewed forcombo caseCompletedan RRRover thephoneReturnedfrom lunchon timeDiscontinuedcase percustomerrequestResolvedcustomerissueRescindeda caseUsedcorrectdispositionLoggedinto callout timelyReturnedfrombreak ontimeTold waysto apply forCalFRESHExplaineda NOAAdded"other"dispositionreasonEscalatedcase tomyselfLoggedin ontimeCompleteda work unitfrom thebucketProvidedotherresourcecontactAdd apersonLess than40%unavailabletimeWasthankedfor myserviceRemovedsomeonefrom thehomeChangedincomeCustomercomplimenttosupervisorAdded atranslatorother thanSpanishRemovedsomeonefrom thehomehad otherprogramreviewed forcombo caseCompletedan RRRover thephoneReturnedfrom lunchon timeDiscontinuedcase percustomerrequestResolvedcustomerissueRescindeda caseUsedcorrectdispositionLoggedinto callout timelyReturnedfrombreak ontimeTold waysto apply forCalFRESHExplaineda NOAAdded"other"dispositionreasonEscalatedcase tomyself

MCSC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Logged in on time
  2. Completed a work unit from the bucket
  3. Provided other resource contact
  4. Add a person
  5. Less than 40% unavailable time
  6. Was thanked for my service
  7. Removed someone from the home
  8. Changed income
  9. Customer compliment to supervisor
  10. Added a translator other than Spanish
  11. Removed someone from the home
  12. had other program reviewed for combo case
  13. Completed an RRR over the phone
  14. Returned from lunch on time
  15. Discontinued case per customer request
  16. Resolved customer issue
  17. Rescinded a case
  18. Used correct disposition
  19. Logged into call out timely
  20. Returned from break on time
  21. Told ways to apply for CalFRESH
  22. Explained a NOA
  23. Added "other" disposition reason
  24. Escalated case to myself