Rescindeda caseAdd apersonWasthankedfor myserviceAdded"other"dispositionreasonDiscontinuedcase percustomerrequestChangedincomeLoggedin ontimeReturnedfrombreak ontimeLoggedinto callout timelyCustomercomplimenttosupervisorhad otherprogramreviewed forcombo caseTold waysto apply forCalFRESHRemovedsomeonefrom thehomeCompleteda work unitfrom thebucketProvidedotherresourcecontactCompletedan RRRover thephoneResolvedcustomerissueUsedcorrectdispositionRemovedsomeonefrom thehomeExplaineda NOAAdded atranslatorother thanSpanishReturnedfrom lunchon timeLess than40%unavailabletimeEscalatedcase tomyselfRescindeda caseAdd apersonWasthankedfor myserviceAdded"other"dispositionreasonDiscontinuedcase percustomerrequestChangedincomeLoggedin ontimeReturnedfrombreak ontimeLoggedinto callout timelyCustomercomplimenttosupervisorhad otherprogramreviewed forcombo caseTold waysto apply forCalFRESHRemovedsomeonefrom thehomeCompleteda work unitfrom thebucketProvidedotherresourcecontactCompletedan RRRover thephoneResolvedcustomerissueUsedcorrectdispositionRemovedsomeonefrom thehomeExplaineda NOAAdded atranslatorother thanSpanishReturnedfrom lunchon timeLess than40%unavailabletimeEscalatedcase tomyself

MCSC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rescinded a case
  2. Add a person
  3. Was thanked for my service
  4. Added "other" disposition reason
  5. Discontinued case per customer request
  6. Changed income
  7. Logged in on time
  8. Returned from break on time
  9. Logged into call out timely
  10. Customer compliment to supervisor
  11. had other program reviewed for combo case
  12. Told ways to apply for CalFRESH
  13. Removed someone from the home
  14. Completed a work unit from the bucket
  15. Provided other resource contact
  16. Completed an RRR over the phone
  17. Resolved customer issue
  18. Used correct disposition
  19. Removed someone from the home
  20. Explained a NOA
  21. Added a translator other than Spanish
  22. Returned from lunch on time
  23. Less than 40% unavailable time
  24. Escalated case to myself