Completeda work unitfrom thebucketLoggedin ontimeAdded atranslatorother thanSpanishLess than40%unavailabletimeResolvedcustomerissueAdd apersonCustomercomplimenttosupervisorRescindeda caseRemovedsomeonefrom thehomeProvidedotherresourcecontacthad otherprogramreviewed forcombo caseExplaineda NOAChangedincomeLoggedinto callout timelyTold waysto apply forCalFRESHAdded"other"dispositionreasonWasthankedfor myserviceRemovedsomeonefrom thehomeReturnedfrombreak ontimeCompletedan RRRover thephoneUsedcorrectdispositionDiscontinuedcase percustomerrequestReturnedfrom lunchon timeEscalatedcase tomyselfCompleteda work unitfrom thebucketLoggedin ontimeAdded atranslatorother thanSpanishLess than40%unavailabletimeResolvedcustomerissueAdd apersonCustomercomplimenttosupervisorRescindeda caseRemovedsomeonefrom thehomeProvidedotherresourcecontacthad otherprogramreviewed forcombo caseExplaineda NOAChangedincomeLoggedinto callout timelyTold waysto apply forCalFRESHAdded"other"dispositionreasonWasthankedfor myserviceRemovedsomeonefrom thehomeReturnedfrombreak ontimeCompletedan RRRover thephoneUsedcorrectdispositionDiscontinuedcase percustomerrequestReturnedfrom lunchon timeEscalatedcase tomyself

MCSC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed a work unit from the bucket
  2. Logged in on time
  3. Added a translator other than Spanish
  4. Less than 40% unavailable time
  5. Resolved customer issue
  6. Add a person
  7. Customer compliment to supervisor
  8. Rescinded a case
  9. Removed someone from the home
  10. Provided other resource contact
  11. had other program reviewed for combo case
  12. Explained a NOA
  13. Changed income
  14. Logged into call out timely
  15. Told ways to apply for CalFRESH
  16. Added "other" disposition reason
  17. Was thanked for my service
  18. Removed someone from the home
  19. Returned from break on time
  20. Completed an RRR over the phone
  21. Used correct disposition
  22. Discontinued case per customer request
  23. Returned from lunch on time
  24. Escalated case to myself