had otherprogramreviewed forcombo caseWasthankedfor myserviceDiscontinuedcase percustomerrequestReturnedfrom lunchon timeEscalatedcase tomyselfChangedincomeLoggedinto callout timelyExplaineda NOACompleteda work unitfrom thebucketRemovedsomeonefrom thehomeRescindeda caseUsedcorrectdispositionCustomercomplimenttosupervisorResolvedcustomerissueAdded"other"dispositionreasonRemovedsomeonefrom thehomeAdd apersonTold waysto apply forCalFRESHProvidedotherresourcecontactLoggedin ontimeCompletedan RRRover thephoneLess than40%unavailabletimeReturnedfrombreak ontimeAdded atranslatorother thanSpanishhad otherprogramreviewed forcombo caseWasthankedfor myserviceDiscontinuedcase percustomerrequestReturnedfrom lunchon timeEscalatedcase tomyselfChangedincomeLoggedinto callout timelyExplaineda NOACompleteda work unitfrom thebucketRemovedsomeonefrom thehomeRescindeda caseUsedcorrectdispositionCustomercomplimenttosupervisorResolvedcustomerissueAdded"other"dispositionreasonRemovedsomeonefrom thehomeAdd apersonTold waysto apply forCalFRESHProvidedotherresourcecontactLoggedin ontimeCompletedan RRRover thephoneLess than40%unavailabletimeReturnedfrombreak ontimeAdded atranslatorother thanSpanish

MCSC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. had other program reviewed for combo case
  2. Was thanked for my service
  3. Discontinued case per customer request
  4. Returned from lunch on time
  5. Escalated case to myself
  6. Changed income
  7. Logged into call out timely
  8. Explained a NOA
  9. Completed a work unit from the bucket
  10. Removed someone from the home
  11. Rescinded a case
  12. Used correct disposition
  13. Customer compliment to supervisor
  14. Resolved customer issue
  15. Added "other" disposition reason
  16. Removed someone from the home
  17. Add a person
  18. Told ways to apply for CalFRESH
  19. Provided other resource contact
  20. Logged in on time
  21. Completed an RRR over the phone
  22. Less than 40% unavailable time
  23. Returned from break on time
  24. Added a translator other than Spanish