Completeda work unitfrom thebucketLoggedinto callout timelyChangedincomeProvidedotherresourcecontactEscalatedcase tomyselfAdded atranslatorother thanSpanishUsedcorrectdispositionhad otherprogramreviewed forcombo caseWasthankedfor myserviceCustomercomplimenttosupervisorReturnedfrom lunchon timeAdd apersonRemovedsomeonefrom thehomeRemovedsomeonefrom thehomeTold waysto apply forCalFRESHRescindeda caseCompletedan RRRover thephoneResolvedcustomerissueAdded"other"dispositionreasonDiscontinuedcase percustomerrequestLoggedin ontimeLess than40%unavailabletimeReturnedfrombreak ontimeExplaineda NOACompleteda work unitfrom thebucketLoggedinto callout timelyChangedincomeProvidedotherresourcecontactEscalatedcase tomyselfAdded atranslatorother thanSpanishUsedcorrectdispositionhad otherprogramreviewed forcombo caseWasthankedfor myserviceCustomercomplimenttosupervisorReturnedfrom lunchon timeAdd apersonRemovedsomeonefrom thehomeRemovedsomeonefrom thehomeTold waysto apply forCalFRESHRescindeda caseCompletedan RRRover thephoneResolvedcustomerissueAdded"other"dispositionreasonDiscontinuedcase percustomerrequestLoggedin ontimeLess than40%unavailabletimeReturnedfrombreak ontimeExplaineda NOA

MCSC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed a work unit from the bucket
  2. Logged into call out timely
  3. Changed income
  4. Provided other resource contact
  5. Escalated case to myself
  6. Added a translator other than Spanish
  7. Used correct disposition
  8. had other program reviewed for combo case
  9. Was thanked for my service
  10. Customer compliment to supervisor
  11. Returned from lunch on time
  12. Add a person
  13. Removed someone from the home
  14. Removed someone from the home
  15. Told ways to apply for CalFRESH
  16. Rescinded a case
  17. Completed an RRR over the phone
  18. Resolved customer issue
  19. Added "other" disposition reason
  20. Discontinued case per customer request
  21. Logged in on time
  22. Less than 40% unavailable time
  23. Returned from break on time
  24. Explained a NOA