Practiceself-control-control youremotionsStayCalmFindcommongroundLet sleeping dogslie(Avoid contin-uingconflict, after theconflict has beenresolved it is over)State YourCaseTactfullyBeempatheticKeep yourhands toyourself.Compro-mise(Give a little,get a little)Give thepersonspace.Choose todiffuse(don’t escalate;de-escalateconflicts)Reme-mberthe conse-quences youmay faceFocus onproblemsolving, ratherthan blamingeach otherTalk to peoplein the manneryou would liketo be talkedto.Listen towhat isbeingsaid.Do nottake theissue tooseriously.Allow the otherperson orpersons to talkwithout beinginterr-upted.Do not act inanger; giveyourself timeto calm down.Usehumor tocoolhostilityKnowyourtriggersTry to under-stand the otherperson’s pointof view or whatthey are feeling.Ask questionsrather thanmake accusa-tionsAssess thesituationbeforeactingWalkawayManage youranger in aconstru-ctive way(avoid person;exercise; listen tomusic; etc.)RemainrespectfulTake a deepbreath andcount to tenAttack theProblem,Not thePerson.Talk it out-commun-ication isimportantMakecompr-omisesPracticeself-control-control youremotionsStayCalmFindcommongroundLet sleeping dogslie(Avoid contin-uingconflict, after theconflict has beenresolved it is over)State YourCaseTactfullyBeempatheticKeep yourhands toyourself.Compro-mise(Give a little,get a little)Give thepersonspace.Choose todiffuse(don’t escalate;de-escalateconflicts)Reme-mberthe conse-quences youmay faceFocus onproblemsolving, ratherthan blamingeach otherTalk to peoplein the manneryou would liketo be talkedto.Listen towhat isbeingsaid.Do nottake theissue tooseriously.Allow the otherperson orpersons to talkwithout beinginterr-upted.Do not act inanger; giveyourself timeto calm down.Usehumor tocoolhostilityKnowyourtriggersTry to under-stand the otherperson’s pointof view or whatthey are feeling.Ask questionsrather thanmake accusa-tionsAssess thesituationbeforeactingWalkawayManage youranger in aconstru-ctive way(avoid person;exercise; listen tomusic; etc.)RemainrespectfulTake a deepbreath andcount to tenAttack theProblem,Not thePerson.Talk it out-commun-ication isimportantMakecompr-omises

Conflict Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Practice self-control- control your emotions
  2. Stay Calm
  3. Find common ground
  4. Let sleeping dogs lie (Avoid contin-uing conflict, after the conflict has been resolved it is over)
  5. State Your Case Tactfully
  6. Be empathetic
  7. Keep your hands to yourself.
  8. Compro-mise (Give a little, get a little)
  9. Give the person space.
  10. Choose to diffuse (don’t escalate; de-escalate conflicts)
  11. Reme-mber the conse-quences you may face
  12. Focus on problem solving, rather than blaming each other
  13. Talk to people in the manner you would like to be talked to.
  14. Listen to what is being said.
  15. Do not take the issue too seriously.
  16. Allow the other person or persons to talk without being interr-upted.
  17. Do not act in anger; give yourself time to calm down.
  18. Use humor to cool hostility
  19. Know your triggers
  20. Try to under-stand the other person’s point of view or what they are feeling.
  21. Ask questions rather than make accusa-tions
  22. Assess the situation before acting
  23. Walk away
  24. Manage your anger in a constru-ctive way (avoid person; exercise; listen to music; etc.)
  25. Remain respectful
  26. Take a deep breath and count to ten
  27. Attack the Problem, Not the Person.
  28. Talk it out -commun-ication is important
  29. Make compr-omises