Manage youranger in aconstru-ctive way(avoid person;exercise; listen tomusic; etc.)FindcommongroundReme-mberthe conse-quences youmay faceFocus onproblemsolving, ratherthan blamingeach otherState YourCaseTactfullyGive thepersonspace.Usehumor tocoolhostilityBeempatheticTake a deepbreath andcount to tenWalkawayDo nottake theissue tooseriously.Keep yourhands toyourself.Makecompr-omisesStayCalmDo not act inanger; giveyourself timeto calm down.Assess thesituationbeforeactingTry to under-stand the otherperson’s pointof view or whatthey are feeling.Talk to peoplein the manneryou would liketo be talkedto.RemainrespectfulListen towhat isbeingsaid.Ask questionsrather thanmake accusa-tionsKnowyourtriggersAllow the otherperson orpersons to talkwithout beinginterr-upted.Compro-mise(Give a little,get a little)Practiceself-control-control youremotionsChoose todiffuse(don’t escalate;de-escalateconflicts)Let sleeping dogslie(Avoid contin-uingconflict, after theconflict has beenresolved it is over)Talk it out-commun-ication isimportantAttack theProblem,Not thePerson.Manage youranger in aconstru-ctive way(avoid person;exercise; listen tomusic; etc.)FindcommongroundReme-mberthe conse-quences youmay faceFocus onproblemsolving, ratherthan blamingeach otherState YourCaseTactfullyGive thepersonspace.Usehumor tocoolhostilityBeempatheticTake a deepbreath andcount to tenWalkawayDo nottake theissue tooseriously.Keep yourhands toyourself.Makecompr-omisesStayCalmDo not act inanger; giveyourself timeto calm down.Assess thesituationbeforeactingTry to under-stand the otherperson’s pointof view or whatthey are feeling.Talk to peoplein the manneryou would liketo be talkedto.RemainrespectfulListen towhat isbeingsaid.Ask questionsrather thanmake accusa-tionsKnowyourtriggersAllow the otherperson orpersons to talkwithout beinginterr-upted.Compro-mise(Give a little,get a little)Practiceself-control-control youremotionsChoose todiffuse(don’t escalate;de-escalateconflicts)Let sleeping dogslie(Avoid contin-uingconflict, after theconflict has beenresolved it is over)Talk it out-commun-ication isimportantAttack theProblem,Not thePerson.

Conflict Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Manage your anger in a constru-ctive way (avoid person; exercise; listen to music; etc.)
  2. Find common ground
  3. Reme-mber the conse-quences you may face
  4. Focus on problem solving, rather than blaming each other
  5. State Your Case Tactfully
  6. Give the person space.
  7. Use humor to cool hostility
  8. Be empathetic
  9. Take a deep breath and count to ten
  10. Walk away
  11. Do not take the issue too seriously.
  12. Keep your hands to yourself.
  13. Make compr-omises
  14. Stay Calm
  15. Do not act in anger; give yourself time to calm down.
  16. Assess the situation before acting
  17. Try to under-stand the other person’s point of view or what they are feeling.
  18. Talk to people in the manner you would like to be talked to.
  19. Remain respectful
  20. Listen to what is being said.
  21. Ask questions rather than make accusa-tions
  22. Know your triggers
  23. Allow the other person or persons to talk without being interr-upted.
  24. Compro-mise (Give a little, get a little)
  25. Practice self-control- control your emotions
  26. Choose to diffuse (don’t escalate; de-escalate conflicts)
  27. Let sleeping dogs lie (Avoid contin-uing conflict, after the conflict has been resolved it is over)
  28. Talk it out -commun-ication is important
  29. Attack the Problem, Not the Person.