Attack theProblem,Not thePerson.WalkawayKnowyourtriggersDo nottake theissue tooseriously.Reme-mberthe conse-quences youmay faceTake a deepbreath andcount to tenFocus onproblemsolving, ratherthan blamingeach otherGive thepersonspace.Do not act inanger; giveyourself timeto calm down.State YourCaseTactfullyAssess thesituationbeforeactingPracticeself-control-control youremotionsChoose todiffuse(don’t escalate;de-escalateconflicts)Compro-mise(Give a little,get a little)StayCalmRemainrespectfulListen towhat isbeingsaid.Allow the otherperson orpersons to talkwithout beinginterr-upted.Keep yourhands toyourself.Usehumor tocoolhostilityTalk to peoplein the manneryou would liketo be talkedto.Manage youranger in aconstru-ctive way(avoid person;exercise; listen tomusic; etc.)Ask questionsrather thanmake accusa-tionsBeempatheticMakecompr-omisesFindcommongroundTalk it out-commun-ication isimportantTry to under-stand the otherperson’s pointof view or whatthey are feeling.Let sleeping dogslie(Avoid contin-uingconflict, after theconflict has beenresolved it is over)Attack theProblem,Not thePerson.WalkawayKnowyourtriggersDo nottake theissue tooseriously.Reme-mberthe conse-quences youmay faceTake a deepbreath andcount to tenFocus onproblemsolving, ratherthan blamingeach otherGive thepersonspace.Do not act inanger; giveyourself timeto calm down.State YourCaseTactfullyAssess thesituationbeforeactingPracticeself-control-control youremotionsChoose todiffuse(don’t escalate;de-escalateconflicts)Compro-mise(Give a little,get a little)StayCalmRemainrespectfulListen towhat isbeingsaid.Allow the otherperson orpersons to talkwithout beinginterr-upted.Keep yourhands toyourself.Usehumor tocoolhostilityTalk to peoplein the manneryou would liketo be talkedto.Manage youranger in aconstru-ctive way(avoid person;exercise; listen tomusic; etc.)Ask questionsrather thanmake accusa-tionsBeempatheticMakecompr-omisesFindcommongroundTalk it out-commun-ication isimportantTry to under-stand the otherperson’s pointof view or whatthey are feeling.Let sleeping dogslie(Avoid contin-uingconflict, after theconflict has beenresolved it is over)

Conflict Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Attack the Problem, Not the Person.
  2. Walk away
  3. Know your triggers
  4. Do not take the issue too seriously.
  5. Reme-mber the conse-quences you may face
  6. Take a deep breath and count to ten
  7. Focus on problem solving, rather than blaming each other
  8. Give the person space.
  9. Do not act in anger; give yourself time to calm down.
  10. State Your Case Tactfully
  11. Assess the situation before acting
  12. Practice self-control- control your emotions
  13. Choose to diffuse (don’t escalate; de-escalate conflicts)
  14. Compro-mise (Give a little, get a little)
  15. Stay Calm
  16. Remain respectful
  17. Listen to what is being said.
  18. Allow the other person or persons to talk without being interr-upted.
  19. Keep your hands to yourself.
  20. Use humor to cool hostility
  21. Talk to people in the manner you would like to be talked to.
  22. Manage your anger in a constru-ctive way (avoid person; exercise; listen to music; etc.)
  23. Ask questions rather than make accusa-tions
  24. Be empathetic
  25. Make compr-omises
  26. Find common ground
  27. Talk it out -commun-ication is important
  28. Try to under-stand the other person’s point of view or what they are feeling.
  29. Let sleeping dogs lie (Avoid contin-uing conflict, after the conflict has been resolved it is over)