Talk it out-commun-ication isimportantGive thepersonspace.Makecompr-omisesBeempatheticAssess thesituationbeforeactingFocus onproblemsolving, ratherthan blamingeach otherTake a deepbreath andcount to tenWalkawayFindcommongroundDo not act inanger; giveyourself timeto calm down.Usehumor tocoolhostilityReme-mberthe conse-quences youmay faceTalk to peoplein the manneryou would liketo be talkedto.Keep yourhands toyourself.Compro-mise(Give a little,get a little)Let sleeping dogslie(Avoid contin-uingconflict, after theconflict has beenresolved it is over)Ask questionsrather thanmake accusa-tionsAttack theProblem,Not thePerson.RemainrespectfulState YourCaseTactfullyAllow the otherperson orpersons to talkwithout beinginterr-upted.KnowyourtriggersStayCalmChoose todiffuse(don’t escalate;de-escalateconflicts)Listen towhat isbeingsaid.Practiceself-control-control youremotionsTry to under-stand the otherperson’s pointof view or whatthey are feeling.Manage youranger in aconstru-ctive way(avoid person;exercise; listen tomusic; etc.)Do nottake theissue tooseriously.Talk it out-commun-ication isimportantGive thepersonspace.Makecompr-omisesBeempatheticAssess thesituationbeforeactingFocus onproblemsolving, ratherthan blamingeach otherTake a deepbreath andcount to tenWalkawayFindcommongroundDo not act inanger; giveyourself timeto calm down.Usehumor tocoolhostilityReme-mberthe conse-quences youmay faceTalk to peoplein the manneryou would liketo be talkedto.Keep yourhands toyourself.Compro-mise(Give a little,get a little)Let sleeping dogslie(Avoid contin-uingconflict, after theconflict has beenresolved it is over)Ask questionsrather thanmake accusa-tionsAttack theProblem,Not thePerson.RemainrespectfulState YourCaseTactfullyAllow the otherperson orpersons to talkwithout beinginterr-upted.KnowyourtriggersStayCalmChoose todiffuse(don’t escalate;de-escalateconflicts)Listen towhat isbeingsaid.Practiceself-control-control youremotionsTry to under-stand the otherperson’s pointof view or whatthey are feeling.Manage youranger in aconstru-ctive way(avoid person;exercise; listen tomusic; etc.)Do nottake theissue tooseriously.

Conflict Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk it out -commun-ication is important
  2. Give the person space.
  3. Make compr-omises
  4. Be empathetic
  5. Assess the situation before acting
  6. Focus on problem solving, rather than blaming each other
  7. Take a deep breath and count to ten
  8. Walk away
  9. Find common ground
  10. Do not act in anger; give yourself time to calm down.
  11. Use humor to cool hostility
  12. Reme-mber the conse-quences you may face
  13. Talk to people in the manner you would like to be talked to.
  14. Keep your hands to yourself.
  15. Compro-mise (Give a little, get a little)
  16. Let sleeping dogs lie (Avoid contin-uing conflict, after the conflict has been resolved it is over)
  17. Ask questions rather than make accusa-tions
  18. Attack the Problem, Not the Person.
  19. Remain respectful
  20. State Your Case Tactfully
  21. Allow the other person or persons to talk without being interr-upted.
  22. Know your triggers
  23. Stay Calm
  24. Choose to diffuse (don’t escalate; de-escalate conflicts)
  25. Listen to what is being said.
  26. Practice self-control- control your emotions
  27. Try to under-stand the other person’s point of view or what they are feeling.
  28. Manage your anger in a constru-ctive way (avoid person; exercise; listen to music; etc.)
  29. Do not take the issue too seriously.