Usehumor tocoolhostilityDo not act inanger; giveyourself timeto calm down.Attack theProblem,Not thePerson.Makecompr-omisesRemainrespectfulCompro-mise(Give a little,get a little)Allow the otherperson orpersons to talkwithout beinginterr-upted.WalkawayReme-mberthe conse-quences youmay faceTalk to peoplein the manneryou would liketo be talkedto.Practiceself-control-control youremotionsGive thepersonspace.BeempatheticAsk questionsrather thanmake accusa-tionsManage youranger in aconstru-ctive way(avoid person;exercise; listen tomusic; etc.)State YourCaseTactfullyKnowyourtriggersFindcommongroundDo nottake theissue tooseriously.StayCalmTake a deepbreath andcount to tenTalk it out-commun-ication isimportantKeep yourhands toyourself.Choose todiffuse(don’t escalate;de-escalateconflicts)Listen towhat isbeingsaid.Assess thesituationbeforeactingFocus onproblemsolving, ratherthan blamingeach otherTry to under-stand the otherperson’s pointof view or whatthey are feeling.Let sleeping dogslie(Avoid contin-uingconflict, after theconflict has beenresolved it is over)Usehumor tocoolhostilityDo not act inanger; giveyourself timeto calm down.Attack theProblem,Not thePerson.Makecompr-omisesRemainrespectfulCompro-mise(Give a little,get a little)Allow the otherperson orpersons to talkwithout beinginterr-upted.WalkawayReme-mberthe conse-quences youmay faceTalk to peoplein the manneryou would liketo be talkedto.Practiceself-control-control youremotionsGive thepersonspace.BeempatheticAsk questionsrather thanmake accusa-tionsManage youranger in aconstru-ctive way(avoid person;exercise; listen tomusic; etc.)State YourCaseTactfullyKnowyourtriggersFindcommongroundDo nottake theissue tooseriously.StayCalmTake a deepbreath andcount to tenTalk it out-commun-ication isimportantKeep yourhands toyourself.Choose todiffuse(don’t escalate;de-escalateconflicts)Listen towhat isbeingsaid.Assess thesituationbeforeactingFocus onproblemsolving, ratherthan blamingeach otherTry to under-stand the otherperson’s pointof view or whatthey are feeling.Let sleeping dogslie(Avoid contin-uingconflict, after theconflict has beenresolved it is over)

Conflict Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use humor to cool hostility
  2. Do not act in anger; give yourself time to calm down.
  3. Attack the Problem, Not the Person.
  4. Make compr-omises
  5. Remain respectful
  6. Compro-mise (Give a little, get a little)
  7. Allow the other person or persons to talk without being interr-upted.
  8. Walk away
  9. Reme-mber the conse-quences you may face
  10. Talk to people in the manner you would like to be talked to.
  11. Practice self-control- control your emotions
  12. Give the person space.
  13. Be empathetic
  14. Ask questions rather than make accusa-tions
  15. Manage your anger in a constru-ctive way (avoid person; exercise; listen to music; etc.)
  16. State Your Case Tactfully
  17. Know your triggers
  18. Find common ground
  19. Do not take the issue too seriously.
  20. Stay Calm
  21. Take a deep breath and count to ten
  22. Talk it out -commun-ication is important
  23. Keep your hands to yourself.
  24. Choose to diffuse (don’t escalate; de-escalate conflicts)
  25. Listen to what is being said.
  26. Assess the situation before acting
  27. Focus on problem solving, rather than blaming each other
  28. Try to under-stand the other person’s point of view or what they are feeling.
  29. Let sleeping dogs lie (Avoid contin-uing conflict, after the conflict has been resolved it is over)