(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Assess the situation before acting
Choose to diffuse
(don’t escalate; de-escalate conflicts)
Remain respectful
Use humor to cool hostility
Do not take the issue too seriously.
State Your Case Tactfully
Practice self-control- control your emotions
Give the person space.
Reme-mber the conse-quences you may face
Be empathetic
Let sleeping dogs lie
(Avoid contin-uing conflict, after the conflict has been resolved it is over)
Try to under-stand the other person’s point of view or what they are feeling.
Know your triggers
Stay
Calm
Attack the Problem, Not the Person.
Ask questions rather than make accusa-tions
Talk to people in the manner you would like to be talked to.
Compro-mise
(Give a little, get a little)
Manage your anger in a constru-ctive way (avoid person; exercise; listen to music; etc.)
Make compr-omises
Walk away
Talk it out
-commun-ication is important
Allow the other person or persons to talk without being interr-upted.
Focus on problem solving, rather than blaming each other
Listen to what is being said.
Take a deep breath and count to ten
Find common ground
Do not act in anger; give yourself time to calm down.
