(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Attack the Problem, Not the Person.
Ask questions rather than make accusa-tions
Let sleeping dogs lie
(Avoid contin-uing conflict, after the conflict has been resolved it is over)
State Your Case Tactfully
Give the person space.
Reme-mber the conse-quences you may face
Know your triggers
Assess the situation before acting
Walk away
Choose to diffuse
(don’t escalate; de-escalate conflicts)
Manage your anger in a constru-ctive way (avoid person; exercise; listen to music; etc.)
Listen to what is being said.
Find common ground
Remain respectful
Do not take the issue too seriously.
Talk to people in the manner you would like to be talked to.
Try to under-stand the other person’s point of view or what they are feeling.
Be empathetic
Allow the other person or persons to talk without being interr-upted.
Do not act in anger; give yourself time to calm down.
Make compr-omises
Practice self-control- control your emotions
Keep your hands to yourself.
Use humor to cool hostility
Focus on problem solving, rather than blaming each other
