Reme-mberthe conse-quences youmay faceAsk questionsrather thanmake accusa-tionsFocus onproblemsolving, ratherthan blamingeach otherTry to under-stand the otherperson’s pointof view or whatthey are feeling.KnowyourtriggersStayCalmAssess thesituationbeforeactingUsehumor tocoolhostilityMakecompr-omisesTalk it out-commun-ication isimportantBeempatheticTake a deepbreath andcount to tenGive thepersonspace.Attack theProblem,Not thePerson.Choose todiffuse(don’t escalate;de-escalateconflicts)Listen towhat isbeingsaid.Compro-mise(Give a little,get a little)Practiceself-control-control youremotionsRemainrespectfulDo not act inanger; giveyourself timeto calm down.Allow the otherperson orpersons to talkwithout beinginterr-upted.FindcommongroundWalkawayManage youranger in aconstru-ctive way(avoid person;exercise; listen tomusic; etc.)State YourCaseTactfullyKeep yourhands toyourself.Let sleeping dogslie(Avoid contin-uingconflict, after theconflict has beenresolved it is over)Do nottake theissue tooseriously.Talk to peoplein the manneryou would liketo be talkedto.Reme-mberthe conse-quences youmay faceAsk questionsrather thanmake accusa-tionsFocus onproblemsolving, ratherthan blamingeach otherTry to under-stand the otherperson’s pointof view or whatthey are feeling.KnowyourtriggersStayCalmAssess thesituationbeforeactingUsehumor tocoolhostilityMakecompr-omisesTalk it out-commun-ication isimportantBeempatheticTake a deepbreath andcount to tenGive thepersonspace.Attack theProblem,Not thePerson.Choose todiffuse(don’t escalate;de-escalateconflicts)Listen towhat isbeingsaid.Compro-mise(Give a little,get a little)Practiceself-control-control youremotionsRemainrespectfulDo not act inanger; giveyourself timeto calm down.Allow the otherperson orpersons to talkwithout beinginterr-upted.FindcommongroundWalkawayManage youranger in aconstru-ctive way(avoid person;exercise; listen tomusic; etc.)State YourCaseTactfullyKeep yourhands toyourself.Let sleeping dogslie(Avoid contin-uingconflict, after theconflict has beenresolved it is over)Do nottake theissue tooseriously.Talk to peoplein the manneryou would liketo be talkedto.

Conflict Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reme-mber the conse-quences you may face
  2. Ask questions rather than make accusa-tions
  3. Focus on problem solving, rather than blaming each other
  4. Try to under-stand the other person’s point of view or what they are feeling.
  5. Know your triggers
  6. Stay Calm
  7. Assess the situation before acting
  8. Use humor to cool hostility
  9. Make compr-omises
  10. Talk it out -commun-ication is important
  11. Be empathetic
  12. Take a deep breath and count to ten
  13. Give the person space.
  14. Attack the Problem, Not the Person.
  15. Choose to diffuse (don’t escalate; de-escalate conflicts)
  16. Listen to what is being said.
  17. Compro-mise (Give a little, get a little)
  18. Practice self-control- control your emotions
  19. Remain respectful
  20. Do not act in anger; give yourself time to calm down.
  21. Allow the other person or persons to talk without being interr-upted.
  22. Find common ground
  23. Walk away
  24. Manage your anger in a constru-ctive way (avoid person; exercise; listen to music; etc.)
  25. State Your Case Tactfully
  26. Keep your hands to yourself.
  27. Let sleeping dogs lie (Avoid contin-uing conflict, after the conflict has been resolved it is over)
  28. Do not take the issue too seriously.
  29. Talk to people in the manner you would like to be talked to.