Nab a Care Card/ or pin Be proactive- call pt with issues Greet all your coworkers today Offer to show how to use App Give a Care Card Bad day? Made a patient laugh Be thankful! Thank 3 associates Give a call to check in on a patient Nab 3 sticky Spark notes I listened to a pt who needed me Call 3 patients by Name Give 3 sticky Spark notes Inquire “How are you?” X 3 Give a child a sticker Offer to ring up pt’s items I fixed Insurance without the card I exceeded my class commitment Offer to call Dr to save $ Back up register with 1 pt in line Offer to call ins/ Dr to find lost RX Item Name? You still found it Offer generic product to save $ Insist that you’re “Happy to help” X 3 Help OTC pt w/ Book, app,shop Nab a Care Card/ or pin Be proactive- call pt with issues Greet all your coworkers today Offer to show how to use App Give a Care Card Bad day? Made a patient laugh Be thankful! Thank 3 associates Give a call to check in on a patient Nab 3 sticky Spark notes I listened to a pt who needed me Call 3 patients by Name Give 3 sticky Spark notes Inquire “How are you?” X 3 Give a child a sticker Offer to ring up pt’s items I fixed Insurance without the card I exceeded my class commitment Offer to call Dr to save $ Back up register with 1 pt in line Offer to call ins/ Dr to find lost RX Item Name? You still found it Offer generic product to save $ Insist that you’re “Happy to help” X 3 Help OTC pt w/ Book, app,shop
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Nab a Care Card/ or pin
B-Be proactive- call pt with issues
G-Greet all your coworkers today
O-Offer to show how to use App
G-Give a Care Card
B-Bad day? Made a patient laugh
B-Be thankful! Thank 3 associates
G-Give a call to check in on a patient
N-Nab 3 sticky Spark notes
I-I listened to a pt who needed me
N-Call 3 patients by Name
G-Give 3 sticky Spark notes
I-Inquire “How are you?” X 3
G-Give a child a sticker
O-Offer to ring up pt’s items
I-I fixed Insurance without the card
I-I exceeded my class commitment
O-Offer to call Dr to save $
B-Back up register with 1 pt in line
O-Offer to call ins/ Dr to find lost RX
N-Item Name? You still found it
O-Offer generic product to save $
I-Insist that you’re “Happy to help” X 3
B-Help OTC pt w/ Book, app,shop