Be proactive- call pt with issues Greet all your coworkers today I exceeded my class commitment Nab 3 sticky Spark notes Bad day? Made a patient laugh Offer to show how to use App Give 3 sticky Spark notes Offer to ring up pt’s items Offer to call ins/ Dr to find lost RX Back up register with 1 pt in line Inquire “How are you?” X 3 Help OTC pt w/ Book, app,shop Give a child a sticker Offer generic product to save $ I fixed Insurance without the card Be thankful! Thank 3 associates I listened to a pt who needed me Offer to call Dr to save $ Call 3 patients by Name Give a call to check in on a patient Give a Care Card Nab a Care Card/ or pin Insist that you’re “Happy to help” X 3 Item Name? You still found it Be proactive- call pt with issues Greet all your coworkers today I exceeded my class commitment Nab 3 sticky Spark notes Bad day? Made a patient laugh Offer to show how to use App Give 3 sticky Spark notes Offer to ring up pt’s items Offer to call ins/ Dr to find lost RX Back up register with 1 pt in line Inquire “How are you?” X 3 Help OTC pt w/ Book, app,shop Give a child a sticker Offer generic product to save $ I fixed Insurance without the card Be thankful! Thank 3 associates I listened to a pt who needed me Offer to call Dr to save $ Call 3 patients by Name Give a call to check in on a patient Give a Care Card Nab a Care Card/ or pin Insist that you’re “Happy to help” X 3 Item Name? You still found it
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Be proactive- call pt with issues
G-Greet all your coworkers today
I-I exceeded my class commitment
N-Nab 3 sticky Spark notes
B-Bad day? Made a patient laugh
O-Offer to show how to use App
G-Give 3 sticky Spark notes
O-Offer to ring up pt’s items
O-Offer to call ins/ Dr to find lost RX
B-Back up register with 1 pt in line
I-Inquire “How are you?” X 3
B-Help OTC pt w/ Book, app,shop
G-Give a child a sticker
O-Offer generic product to save $
I-I fixed Insurance without the card
B-Be thankful! Thank 3 associates
I-I listened to a pt who needed me
O-Offer to call Dr to save $
N-Call 3 patients by Name
G-Give a call to check in on a patient
G-Give a Care Card
N-Nab a Care Card/ or pin
I-Insist that you’re “Happy to help” X 3
N-Item Name? You still found it