I listened to a pt who needed me Item Name? You still found it Inquire “How are you?” X 3 Call 3 patients by Name Nab a Care Card/ or pin Offer to call ins/ Dr to find lost RX Offer to call Dr to save $ Give a Care Card Be thankful! Thank 3 associates Offer generic product to save $ Give a child a sticker Give a call to check in on a patient Help OTC pt w/ Book, app,shop Be proactive- call pt with issues I fixed Insurance without the card Nab 3 sticky Spark notes Offer to show how to use App Greet all your coworkers today Back up register with 1 pt in line Offer to ring up pt’s items Bad day? Made a patient laugh Give 3 sticky Spark notes Insist that you’re “Happy to help” X 3 I exceeded my class commitment I listened to a pt who needed me Item Name? You still found it Inquire “How are you?” X 3 Call 3 patients by Name Nab a Care Card/ or pin Offer to call ins/ Dr to find lost RX Offer to call Dr to save $ Give a Care Card Be thankful! Thank 3 associates Offer generic product to save $ Give a child a sticker Give a call to check in on a patient Help OTC pt w/ Book, app,shop Be proactive- call pt with issues I fixed Insurance without the card Nab 3 sticky Spark notes Offer to show how to use App Greet all your coworkers today Back up register with 1 pt in line Offer to ring up pt’s items Bad day? Made a patient laugh Give 3 sticky Spark notes Insist that you’re “Happy to help” X 3 I exceeded my class commitment
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-I listened to a pt who needed me
N-Item Name? You still found it
I-Inquire “How are you?” X 3
N-Call 3 patients by Name
N-Nab a Care Card/ or pin
O-Offer to call ins/ Dr to find lost RX
O-Offer to call Dr to save $
G-Give a Care Card
B-Be thankful! Thank 3 associates
O-Offer generic product to save $
G-Give a child a sticker
G-Give a call to check in on a patient
B-Help OTC pt w/ Book, app,shop
B-Be proactive- call pt with issues
I-I fixed Insurance without the card
N-Nab 3 sticky Spark notes
O-Offer to show how to use App
G-Greet all your coworkers today
B-Back up register with 1 pt in line
O-Offer to ring up pt’s items
B-Bad day? Made a patient laugh
G-Give 3 sticky Spark notes
I-Insist that you’re “Happy to help” X 3
I-I exceeded my class commitment