Be proactive- call pt with issues Offer to call Dr to save $ Inquire “How are you?” X 3 Offer to ring up pt’s items I fixed Insurance without the card Be thankful! Thank 3 associates Give a child a sticker Give a Care Card Greet all your coworkers today Bad day? Made a patient laugh Help OTC pt w/ Book, app,shop Nab a Care Card/ or pin Offer to call ins/ Dr to find lost RX Offer to show how to use App Give a call to check in on a patient Nab 3 sticky Spark notes I exceeded my class commitment Offer generic product to save $ Give 3 sticky Spark notes Back up register with 1 pt in line Insist that you’re “Happy to help” X 3 I listened to a pt who needed me Call 3 patients by Name Item Name? You still found it Be proactive- call pt with issues Offer to call Dr to save $ Inquire “How are you?” X 3 Offer to ring up pt’s items I fixed Insurance without the card Be thankful! Thank 3 associates Give a child a sticker Give a Care Card Greet all your coworkers today Bad day? Made a patient laugh Help OTC pt w/ Book, app,shop Nab a Care Card/ or pin Offer to call ins/ Dr to find lost RX Offer to show how to use App Give a call to check in on a patient Nab 3 sticky Spark notes I exceeded my class commitment Offer generic product to save $ Give 3 sticky Spark notes Back up register with 1 pt in line Insist that you’re “Happy to help” X 3 I listened to a pt who needed me Call 3 patients by Name Item Name? You still found it
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Be proactive- call pt with issues
O-Offer to call Dr to save $
I-Inquire “How are you?” X 3
O-Offer to ring up pt’s items
I-I fixed Insurance without the card
B-Be thankful! Thank 3 associates
G-Give a child a sticker
G-Give a Care Card
G-Greet all your coworkers today
B-Bad day? Made a patient laugh
B-Help OTC pt w/ Book, app,shop
N-Nab a Care Card/ or pin
O-Offer to call ins/ Dr to find lost RX
O-Offer to show how to use App
G-Give a call to check in on a patient
N-Nab 3 sticky Spark notes
I-I exceeded my class commitment
O-Offer generic product to save $
G-Give 3 sticky Spark notes
B-Back up register with 1 pt in line
I-Insist that you’re “Happy to help” X 3
I-I listened to a pt who needed me
N-Call 3 patients by Name
N-Item Name? You still found it