Greet all your coworkers today Offer generic product to save $ Offer to call Dr to save $ Be proactive- call pt with issues Offer to call ins/ Dr to find lost RX Inquire “How are you?” X 3 Insist that you’re “Happy to help” X 3 I fixed Insurance without the card Call 3 patients by Name Be thankful! Thank 3 associates Give a Care Card Bad day? Made a patient laugh Offer to show how to use App Nab a Care Card/ or pin Give a call to check in on a patient Nab 3 sticky Spark notes Give a child a sticker Item Name? You still found it Give 3 sticky Spark notes I exceeded my class commitment Help OTC pt w/ Book, app,shop I listened to a pt who needed me Back up register with 1 pt in line Offer to ring up pt’s items Greet all your coworkers today Offer generic product to save $ Offer to call Dr to save $ Be proactive- call pt with issues Offer to call ins/ Dr to find lost RX Inquire “How are you?” X 3 Insist that you’re “Happy to help” X 3 I fixed Insurance without the card Call 3 patients by Name Be thankful! Thank 3 associates Give a Care Card Bad day? Made a patient laugh Offer to show how to use App Nab a Care Card/ or pin Give a call to check in on a patient Nab 3 sticky Spark notes Give a child a sticker Item Name? You still found it Give 3 sticky Spark notes I exceeded my class commitment Help OTC pt w/ Book, app,shop I listened to a pt who needed me Back up register with 1 pt in line Offer to ring up pt’s items
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Greet all your coworkers today
O-Offer generic product to save $
O-Offer to call Dr to save $
B-Be proactive- call pt with issues
O-Offer to call ins/ Dr to find lost RX
I-Inquire “How are you?” X 3
I-Insist that you’re “Happy to help” X 3
I-I fixed Insurance without the card
N-Call 3 patients by Name
B-Be thankful! Thank 3 associates
G-Give a Care Card
B-Bad day? Made a patient laugh
O-Offer to show how to use App
N-Nab a Care Card/ or pin
G-Give a call to check in on a patient
N-Nab 3 sticky Spark notes
G-Give a child a sticker
N-Item Name? You still found it
G-Give 3 sticky Spark notes
I-I exceeded my class commitment
B-Help OTC pt w/ Book, app,shop
I-I listened to a pt who needed me
B-Back up register with 1 pt in line
O-Offer to ring up pt’s items