Create a+2 momentfor a newcustomerHold thedoor openforsomeoneWhat'stheLATTEmodel?Offer thecustomera pup cupBus acustomer'strash/dishesMemorizeStarbucks'missionstatementSell aconfetticookieSing asongon barWhat istheAPRONmodel?Scheduledto open orwork theeventOffer cafecustomera refillMemorizeMad River'spurposestatementSignsomeoneup forrewardsOffer awaterbeforeasked toExplainrewardsprogramUpsell abag ofcoffeeOffer tohelp carrya largeorderGet them toask YOURfavoritedrinkExplainhow toorder atravelerOffer adrinkcarrierThank anofficer fortheirservice"Do youworkaroundhere?"Sell abirthdaycakepopbundleOffer asampleof nitroExplain"thirdplace" to acustomerInvite aregular tothe partyOne ofStarbucks'fourvalues?Invite anewcustomerto our partyGet a highfive from acustomerCreate a+2 momentfor a newcustomerHold thedoor openforsomeoneWhat'stheLATTEmodel?Offer thecustomera pup cupBus acustomer'strash/dishesMemorizeStarbucks'missionstatementSell aconfetticookieSing asongon barWhat istheAPRONmodel?Scheduledto open orwork theeventOffer cafecustomera refillMemorizeMad River'spurposestatementSignsomeoneup forrewardsOffer awaterbeforeasked toExplainrewardsprogramUpsell abag ofcoffeeOffer tohelp carrya largeorderGet them toask YOURfavoritedrinkExplainhow toorder atravelerOffer adrinkcarrierThank anofficer fortheirservice"Do youworkaroundhere?"Sell abirthdaycakepopbundleOffer asampleof nitroExplain"thirdplace" to acustomerInvite aregular tothe partyOne ofStarbucks'fourvalues?Invite anewcustomerto our partyGet a highfive from acustomer

Mad River's Birthday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create a +2 moment for a new customer
  2. Hold the door open for someone
  3. What's the LATTE model?
  4. Offer the customer a pup cup
  5. Bus a customer's trash/ dishes
  6. Memorize Starbucks' mission statement
  7. Sell a confetti cookie
  8. Sing a song on bar
  9. What is the APRON model?
  10. Scheduled to open or work the event
  11. Offer cafe customer a refill
  12. Memorize Mad River's purpose statement
  13. Sign someone up for rewards
  14. Offer a water before asked to
  15. Explain rewards program
  16. Upsell a bag of coffee
  17. Offer to help carry a large order
  18. Get them to ask YOUR favorite drink
  19. Explain how to order a traveler
  20. Offer a drink carrier
  21. Thank an officer for their service
  22. "Do you work around here?"
  23. Sell a birthday cakepop bundle
  24. Offer a sample of nitro
  25. Explain "third place" to a customer
  26. Invite a regular to the party
  27. One of Starbucks' four values?
  28. Invite a new customer to our party
  29. Get a high five from a customer