MemorizeMad River'spurposestatementThank anofficer fortheirserviceOffer thecustomera pup cupMemorizeStarbucks'missionstatementCreate a+2 momentfor a newcustomerWhat istheAPRONmodel?Hold thedoor openforsomeoneExplain"thirdplace" to acustomerInvite anewcustomerto our partySell aconfetticookieGet a highfive from acustomerScheduledto open orwork theeventExplainhow toorder atravelerBus acustomer'strash/dishesExplainrewardsprogramOffer tohelp carrya largeorderUpsell abag ofcoffeeSignsomeoneup forrewardsOffer adrinkcarrierOffer asampleof nitroSing asongon barInvite aregular tothe partyOffer awaterbeforeasked toOne ofStarbucks'fourvalues?Offer cafecustomera refillWhat'stheLATTEmodel?Get them toask YOURfavoritedrinkSell abirthdaycakepopbundle"Do youworkaroundhere?"MemorizeMad River'spurposestatementThank anofficer fortheirserviceOffer thecustomera pup cupMemorizeStarbucks'missionstatementCreate a+2 momentfor a newcustomerWhat istheAPRONmodel?Hold thedoor openforsomeoneExplain"thirdplace" to acustomerInvite anewcustomerto our partySell aconfetticookieGet a highfive from acustomerScheduledto open orwork theeventExplainhow toorder atravelerBus acustomer'strash/dishesExplainrewardsprogramOffer tohelp carrya largeorderUpsell abag ofcoffeeSignsomeoneup forrewardsOffer adrinkcarrierOffer asampleof nitroSing asongon barInvite aregular tothe partyOffer awaterbeforeasked toOne ofStarbucks'fourvalues?Offer cafecustomera refillWhat'stheLATTEmodel?Get them toask YOURfavoritedrinkSell abirthdaycakepopbundle"Do youworkaroundhere?"

Mad River's Birthday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Memorize Mad River's purpose statement
  2. Thank an officer for their service
  3. Offer the customer a pup cup
  4. Memorize Starbucks' mission statement
  5. Create a +2 moment for a new customer
  6. What is the APRON model?
  7. Hold the door open for someone
  8. Explain "third place" to a customer
  9. Invite a new customer to our party
  10. Sell a confetti cookie
  11. Get a high five from a customer
  12. Scheduled to open or work the event
  13. Explain how to order a traveler
  14. Bus a customer's trash/ dishes
  15. Explain rewards program
  16. Offer to help carry a large order
  17. Upsell a bag of coffee
  18. Sign someone up for rewards
  19. Offer a drink carrier
  20. Offer a sample of nitro
  21. Sing a song on bar
  22. Invite a regular to the party
  23. Offer a water before asked to
  24. One of Starbucks' four values?
  25. Offer cafe customer a refill
  26. What's the LATTE model?
  27. Get them to ask YOUR favorite drink
  28. Sell a birthday cakepop bundle
  29. "Do you work around here?"