Explain"thirdplace" to acustomerMemorizeMad River'spurposestatementOffer cafecustomera refillOne ofStarbucks'fourvalues?What'stheLATTEmodel?ExplainrewardsprogramOffer adrinkcarrierOffer thecustomera pup cupSell abirthdaycakepopbundleInvite anewcustomerto our partyThank anofficer fortheirserviceExplainhow toorder atravelerUpsell abag ofcoffeeSing asongon barOffer awaterbeforeasked toGet them toask YOURfavoritedrinkSell aconfetticookieScheduledto open orwork theeventGet a highfive from acustomer"Do youworkaroundhere?"Invite aregular tothe partyBus acustomer'strash/dishesCreate a+2 momentfor a newcustomerSignsomeoneup forrewardsOffer asampleof nitroOffer tohelp carrya largeorderWhat istheAPRONmodel?MemorizeStarbucks'missionstatementHold thedoor openforsomeoneExplain"thirdplace" to acustomerMemorizeMad River'spurposestatementOffer cafecustomera refillOne ofStarbucks'fourvalues?What'stheLATTEmodel?ExplainrewardsprogramOffer adrinkcarrierOffer thecustomera pup cupSell abirthdaycakepopbundleInvite anewcustomerto our partyThank anofficer fortheirserviceExplainhow toorder atravelerUpsell abag ofcoffeeSing asongon barOffer awaterbeforeasked toGet them toask YOURfavoritedrinkSell aconfetticookieScheduledto open orwork theeventGet a highfive from acustomer"Do youworkaroundhere?"Invite aregular tothe partyBus acustomer'strash/dishesCreate a+2 momentfor a newcustomerSignsomeoneup forrewardsOffer asampleof nitroOffer tohelp carrya largeorderWhat istheAPRONmodel?MemorizeStarbucks'missionstatementHold thedoor openforsomeone

Mad River's Birthday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain "third place" to a customer
  2. Memorize Mad River's purpose statement
  3. Offer cafe customer a refill
  4. One of Starbucks' four values?
  5. What's the LATTE model?
  6. Explain rewards program
  7. Offer a drink carrier
  8. Offer the customer a pup cup
  9. Sell a birthday cakepop bundle
  10. Invite a new customer to our party
  11. Thank an officer for their service
  12. Explain how to order a traveler
  13. Upsell a bag of coffee
  14. Sing a song on bar
  15. Offer a water before asked to
  16. Get them to ask YOUR favorite drink
  17. Sell a confetti cookie
  18. Scheduled to open or work the event
  19. Get a high five from a customer
  20. "Do you work around here?"
  21. Invite a regular to the party
  22. Bus a customer's trash/ dishes
  23. Create a +2 moment for a new customer
  24. Sign someone up for rewards
  25. Offer a sample of nitro
  26. Offer to help carry a large order
  27. What is the APRON model?
  28. Memorize Starbucks' mission statement
  29. Hold the door open for someone