2Retentionsin 1 day2Retentionsin 1 dayCustomertakes PPD'sinstead ofrefundCCdecline,stoppedattemptsEmail@sbcglobal.net10Offlinecompletedin 1 hrCustomerin PARetentionPlanDowngradePersonalizedLicensePlateCustomerwith a Kin name4Retentionsin 1 day3Retentionsin 1 day2 Accountsbilled onDiscoverCardLP statedifferentthanmembershipSend MFfor VehicleStill DirtyStoreRep. callsin for helpRetentionAGEXDiscountCustomeron APLTCustomernamematchingyour initialsRetentionBaseDiscountRenewal daymatching yourbirthday.EX. 3/27 vs11/27Membershipmore than 2yearsCustomerin MORetentionBaseUpgrade2Retentionsin 1 day2Retentionsin 1 dayCustomertakes PPD'sinstead ofrefundCCdecline,stoppedattemptsEmail@sbcglobal.net10Offlinecompletedin 1 hrCustomerin PARetentionPlanDowngradePersonalizedLicensePlateCustomerwith a Kin name4Retentionsin 1 day3Retentionsin 1 day2 Accountsbilled onDiscoverCardLP statedifferentthanmembershipSend MFfor VehicleStill DirtyStoreRep. callsin for helpRetentionAGEXDiscountCustomeron APLTCustomernamematchingyour initialsRetentionBaseDiscountRenewal daymatching yourbirthday.EX. 3/27 vs11/27Membershipmore than 2yearsCustomerin MORetentionBaseUpgrade

November - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2 Retentions in 1 day
  2. 2 Retentions in 1 day
  3. Customer takes PPD's instead of refund
  4. CC decline, stopped attempts
  5. Email @sbcglobal.net
  6. 10 Offline completed in 1 hr
  7. Customer in PA
  8. Retention Plan Downgrade
  9. Personalized License Plate
  10. Customer with a K in name
  11. 4 Retentions in 1 day
  12. 3 Retentions in 1 day
  13. 2 Accounts billed on Discover Card
  14. LP state different than membership
  15. Send MF for Vehicle Still Dirty
  16. Store Rep. calls in for help
  17. Retention AGEX Discount
  18. Customer on APLT
  19. Customer name matching your initials
  20. Retention Base Discount
  21. Renewal day matching your birthday. EX. 3/27 vs 11/27
  22. Membership more than 2 years
  23. Customer in MO
  24. Retention Base Upgrade