Write a poemabout a scenarioin which a CTRcoupon is neededand email it toCDL-BODProcess aWesternUnionCreate a mockfraudulent checkand email theteam explainingONE red flag onthe checkAssist amember witha loan stuckin hotscanAssistmember withLevel 3 Alert:ID theftMake a TEAMvideo highlightingone red flag orelderly abuse andtext it to the CDLteamSend acreative emailusing flags offive countrieson the SDN listProcess aninternationalwireUse the DOTscreen toresearch atransactionwhen promptedin Encore (4)Assist amemberwith Level 9Alert: FraudAdd orchange acode wordAssist amember withlevel 3 Alert:SuspiciousPersonUse the OFACscreen inEncore toProcess acashiers checkIssue anew DebitCard dueto fraud (4)Cash acheck fora Non-Member*Process adomesticwiretransferAssist amember withlevel 7 Alert:SecurityAction AlertProcessa CTRcouponProcesscredit/debit cardcash advancefor a Non-NFCU card**(4)Assist amember withLevel 3 Alert:Compromisedonline/MOBbankingCreat a rapsong about thedefinition of aSAR andvideo/text it tothe CDL teamCompletecompromisedaccountshutdownAuthenticatea memberHold a BSAhuddle (oneteam perday/firstcome/firstscheduled)Write a poemabout a scenarioin which a CTRcoupon is neededand email it toCDL-BODProcess aWesternUnionCreate a mockfraudulent checkand email theteam explainingONE red flag onthe checkAssist amember witha loan stuckin hotscanAssistmember withLevel 3 Alert:ID theftMake a TEAMvideo highlightingone red flag orelderly abuse andtext it to the CDLteamSend acreative emailusing flags offive countrieson the SDN listProcess aninternationalwireUse the DOTscreen toresearch atransactionwhen promptedin Encore (4)Assist amemberwith Level 9Alert: FraudAdd orchange acode wordAssist amember withlevel 3 Alert:SuspiciousPersonUse the OFACscreen inEncore toProcess acashiers checkIssue anew DebitCard dueto fraud (4)Cash acheck fora Non-Member*Process adomesticwiretransferAssist amember withlevel 7 Alert:SecurityAction AlertProcessa CTRcouponProcesscredit/debit cardcash advancefor a Non-NFCU card**(4)Assist amember withLevel 3 Alert:Compromisedonline/MOBbankingCreat a rapsong about thedefinition of aSAR andvideo/text it tothe CDL teamCompletecompromisedaccountshutdownAuthenticatea memberHold a BSAhuddle (oneteam perday/firstcome/firstscheduled)

FRAUD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Write a poem about a scenario in which a CTR coupon is needed and email it to CDL-BOD
  2. Process a Western Union
  3. Create a mock fraudulent check and email the team explaining ONE red flag on the check
  4. Assist a member with a loan stuck in hotscan
  5. Assist member with Level 3 Alert: ID theft
  6. Make a TEAM video highlighting one red flag or elderly abuse and text it to the CDL team
  7. Send a creative email using flags of five countries on the SDN list
  8. Process an international wire
  9. Use the DOT screen to research a transaction when prompted in Encore (4)
  10. Assist a member with Level 9 Alert: Fraud
  11. Add or change a code word
  12. Assist a member with level 3 Alert: Suspicious Person
  13. Use the OFAC screen in Encore to Process a cashiers check
  14. Issue a new Debit Card due to fraud (4)
  15. Cash a check for a Non-Member*
  16. Process a domestic wire transfer
  17. Assist a member with level 7 Alert: Security Action Alert
  18. Process a CTR coupon
  19. Process credit/debit card cash advance for a Non-NFCU card** (4)
  20. Assist a member with Level 3 Alert: Compromised online/MOB banking
  21. Creat a rap song about the definition of a SAR and video/text it to the CDL team
  22. Complete compromised account shutdown
  23. Authenticate a member
  24. Hold a BSA huddle (one team per day/first come/first scheduled)