Cash acheck fora Non-Member*Send acreative emailusing flags offive countrieson the SDN listProcesscredit/debit cardcash advancefor a Non-NFCU card**(4)Process aWesternUnionAssist amember witha loan stuckin hotscanCreate a mockfraudulent checkand email theteam explainingONE red flag onthe checkUse the DOTscreen toresearch atransactionwhen promptedin Encore (4)Assistmember withLevel 3 Alert:ID theftAssist amemberwith Level 9Alert: FraudProcessa CTRcouponAdd orchange acode wordCompletecompromisedaccountshutdownHold a BSAhuddle (oneteam perday/firstcome/firstscheduled)Process adomesticwiretransferAssist amember withLevel 3 Alert:Compromisedonline/MOBbankingWrite a poemabout a scenarioin which a CTRcoupon is neededand email it toCDL-BODUse the OFACscreen inEncore toProcess acashiers checkProcess aninternationalwireAssist amember withlevel 3 Alert:SuspiciousPersonAssist amember withlevel 7 Alert:SecurityAction AlertCreat a rapsong about thedefinition of aSAR andvideo/text it tothe CDL teamMake a TEAMvideo highlightingone red flag orelderly abuse andtext it to the CDLteamAuthenticatea memberIssue anew DebitCard dueto fraud (4)Cash acheck fora Non-Member*Send acreative emailusing flags offive countrieson the SDN listProcesscredit/debit cardcash advancefor a Non-NFCU card**(4)Process aWesternUnionAssist amember witha loan stuckin hotscanCreate a mockfraudulent checkand email theteam explainingONE red flag onthe checkUse the DOTscreen toresearch atransactionwhen promptedin Encore (4)Assistmember withLevel 3 Alert:ID theftAssist amemberwith Level 9Alert: FraudProcessa CTRcouponAdd orchange acode wordCompletecompromisedaccountshutdownHold a BSAhuddle (oneteam perday/firstcome/firstscheduled)Process adomesticwiretransferAssist amember withLevel 3 Alert:Compromisedonline/MOBbankingWrite a poemabout a scenarioin which a CTRcoupon is neededand email it toCDL-BODUse the OFACscreen inEncore toProcess acashiers checkProcess aninternationalwireAssist amember withlevel 3 Alert:SuspiciousPersonAssist amember withlevel 7 Alert:SecurityAction AlertCreat a rapsong about thedefinition of aSAR andvideo/text it tothe CDL teamMake a TEAMvideo highlightingone red flag orelderly abuse andtext it to the CDLteamAuthenticatea memberIssue anew DebitCard dueto fraud (4)

FRAUD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cash a check for a Non-Member*
  2. Send a creative email using flags of five countries on the SDN list
  3. Process credit/debit card cash advance for a Non-NFCU card** (4)
  4. Process a Western Union
  5. Assist a member with a loan stuck in hotscan
  6. Create a mock fraudulent check and email the team explaining ONE red flag on the check
  7. Use the DOT screen to research a transaction when prompted in Encore (4)
  8. Assist member with Level 3 Alert: ID theft
  9. Assist a member with Level 9 Alert: Fraud
  10. Process a CTR coupon
  11. Add or change a code word
  12. Complete compromised account shutdown
  13. Hold a BSA huddle (one team per day/first come/first scheduled)
  14. Process a domestic wire transfer
  15. Assist a member with Level 3 Alert: Compromised online/MOB banking
  16. Write a poem about a scenario in which a CTR coupon is needed and email it to CDL-BOD
  17. Use the OFAC screen in Encore to Process a cashiers check
  18. Process an international wire
  19. Assist a member with level 3 Alert: Suspicious Person
  20. Assist a member with level 7 Alert: Security Action Alert
  21. Creat a rap song about the definition of a SAR and video/text it to the CDL team
  22. Make a TEAM video highlighting one red flag or elderly abuse and text it to the CDL team
  23. Authenticate a member
  24. Issue a new Debit Card due to fraud (4)