(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer calls you Philip
Customer has supplied incorrect information
"I haven't heard back about my BLANK"
There is literally no documentation
App-related problem
Customer has a funny name
Customer doesn't do 'the internet'
Customer destroyed his own device, is mad at us
Customer makes other department/company's service availability our problem
"I don't want to resort to Chinese brands"
Customer is the parent of who called us
"My friends work for Philip"
"I demand to speak to the manager"
Caller is actually backed up by neighbour/ friend/ spouse
The site contains faulty information
Focusing fully on a single, irrelevant question
Customer just installed an update and everything is wrong now
