Straighten a rackin 10 minutes Have a manageraudit for accuracyHelp acustomershop for anoutfit for aneventHang afull basketin 15minutesShare a time youinvolved acustomer in a funconversation youwere havingMake acustomer’sday!Share a timewhen youstopped a taskto help acustomerTag a full basket in15 minutes. Have a manageraudit for accuracyStart 5fittingrooms in 1hourTake a photoof acustomer’sstyle to submitto MarketingRecruit astylishshopper to fillout anapplicationCompleteyour weeklycleaningchoreDemonstratestronggreetings for1hourMake anexception for acustomer in orderto make theirexperience great!Get acustomer tosay“I’ll be back!”Proactivelycomplete acleaningprojectLearn threecustomers’namesin a singleshiftSuggestsomething fora customerbased on theirstyle or pullsTalk to acustomer aboutwhat they didn’tfind; write it inthe BRBShare anobservation ofmissing style orcustomer typeyou don’t seeIn ten minutes,redress amannequin ina style notrepresentedFind out a funfact about acustomer andshare it in theBRBOn the salesfloor, educatea customerabout ourselling processMake a rackshoppablefor acustomerAssist with along line ateither theregister, droom,or buy counterStraighten a rackin 10 minutes Have a manageraudit for accuracyHelp acustomershop for anoutfit for aneventHang afull basketin 15minutesShare a time youinvolved acustomer in a funconversation youwere havingMake acustomer’sday!Share a timewhen youstopped a taskto help acustomerTag a full basket in15 minutes. Have a manageraudit for accuracyStart 5fittingrooms in 1hourTake a photoof acustomer’sstyle to submitto MarketingRecruit astylishshopper to fillout anapplicationCompleteyour weeklycleaningchoreDemonstratestronggreetings for1hourMake anexception for acustomer in orderto make theirexperience great!Get acustomer tosay“I’ll be back!”Proactivelycomplete acleaningprojectLearn threecustomers’namesin a singleshiftSuggestsomething fora customerbased on theirstyle or pullsTalk to acustomer aboutwhat they didn’tfind; write it inthe BRBShare anobservation ofmissing style orcustomer typeyou don’t seeIn ten minutes,redress amannequin ina style notrepresentedFind out a funfact about acustomer andshare it in theBRBOn the salesfloor, educatea customerabout ourselling processMake a rackshoppablefor acustomerAssist with along line ateither theregister, droom,or buy counter

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Straighten a rack in 10 minutes Have a manager audit for accuracy
  2. Help a customer shop for an outfit for an event
  3. Hang a full basket in 15 minutes
  4. Share a time you involved a customer in a fun conversation you were having
  5. Make a customer’s day!
  6. Share a time when you stopped a task to help a customer
  7. Tag a full basket in 15 minutes. Have a manager audit for accuracy
  8. Start 5 fitting rooms in 1 hour
  9. Take a photo of a customer’s style to submit to Marketing
  10. Recruit a stylish shopper to fill out an application
  11. Complete your weekly cleaning chore
  12. Demonstrate strong greetings for 1hour
  13. Make an exception for a customer in order to make their experience great!
  14. Get a customer to say “I’ll be back!”
  15. Proactively complete a cleaning project
  16. Learn three customers’ names in a single shift
  17. Suggest something for a customer based on their style or pulls
  18. Talk to a customer about what they didn’t find; write it in the BRB
  19. Share an observation of missing style or customer type you don’t see
  20. In ten minutes, redress a mannequin in a style not represented
  21. Find out a fun fact about a customer and share it in the BRB
  22. On the sales floor, educate a customer about our selling process
  23. Make a rack shoppable for a customer
  24. Assist with a long line at either the register, droom, or buy counter