Talk to acustomer aboutwhat they didn’tfind; write it inthe BRBShare anobservation ofmissing style orcustomer typeyou don’t seeDemonstratestronggreetings for1hourSuggestsomething fora customerbased on theirstyle or pullsTag a full basket in15 minutes. Have a manageraudit for accuracyHelp acustomershop for anoutfit for aneventMake anexception for acustomer in orderto make theirexperience great!Get acustomer tosay“I’ll be back!”Completeyour weeklycleaningchoreShare a timewhen youstopped a taskto help acustomerHang afull basketin 15minutesOn the salesfloor, educatea customerabout ourselling processMake a rackshoppablefor acustomerMake acustomer’sday!In ten minutes,redress amannequin ina style notrepresentedStraighten a rackin 10 minutes Have a manageraudit for accuracyAssist with along line ateither theregister, droom,or buy counterProactivelycomplete acleaningprojectFind out a funfact about acustomer andshare it in theBRBShare a time youinvolved acustomer in a funconversation youwere havingTake a photoof acustomer’sstyle to submitto MarketingStart 5fittingrooms in 1hourRecruit astylishshopper to fillout anapplicationLearn threecustomers’namesin a singleshiftTalk to acustomer aboutwhat they didn’tfind; write it inthe BRBShare anobservation ofmissing style orcustomer typeyou don’t seeDemonstratestronggreetings for1hourSuggestsomething fora customerbased on theirstyle or pullsTag a full basket in15 minutes. Have a manageraudit for accuracyHelp acustomershop for anoutfit for aneventMake anexception for acustomer in orderto make theirexperience great!Get acustomer tosay“I’ll be back!”Completeyour weeklycleaningchoreShare a timewhen youstopped a taskto help acustomerHang afull basketin 15minutesOn the salesfloor, educatea customerabout ourselling processMake a rackshoppablefor acustomerMake acustomer’sday!In ten minutes,redress amannequin ina style notrepresentedStraighten a rackin 10 minutes Have a manageraudit for accuracyAssist with along line ateither theregister, droom,or buy counterProactivelycomplete acleaningprojectFind out a funfact about acustomer andshare it in theBRBShare a time youinvolved acustomer in a funconversation youwere havingTake a photoof acustomer’sstyle to submitto MarketingStart 5fittingrooms in 1hourRecruit astylishshopper to fillout anapplicationLearn threecustomers’namesin a singleshift

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk to a customer about what they didn’t find; write it in the BRB
  2. Share an observation of missing style or customer type you don’t see
  3. Demonstrate strong greetings for 1hour
  4. Suggest something for a customer based on their style or pulls
  5. Tag a full basket in 15 minutes. Have a manager audit for accuracy
  6. Help a customer shop for an outfit for an event
  7. Make an exception for a customer in order to make their experience great!
  8. Get a customer to say “I’ll be back!”
  9. Complete your weekly cleaning chore
  10. Share a time when you stopped a task to help a customer
  11. Hang a full basket in 15 minutes
  12. On the sales floor, educate a customer about our selling process
  13. Make a rack shoppable for a customer
  14. Make a customer’s day!
  15. In ten minutes, redress a mannequin in a style not represented
  16. Straighten a rack in 10 minutes Have a manager audit for accuracy
  17. Assist with a long line at either the register, droom, or buy counter
  18. Proactively complete a cleaning project
  19. Find out a fun fact about a customer and share it in the BRB
  20. Share a time you involved a customer in a fun conversation you were having
  21. Take a photo of a customer’s style to submit to Marketing
  22. Start 5 fitting rooms in 1 hour
  23. Recruit a stylish shopper to fill out an application
  24. Learn three customers’ names in a single shift