Take anearlypaymentDeescalatewithoutsupSubmitanElevationFind a Xfinityapp that cxdoesn’thave/knowaboutFixapplewatchSendXchangeto a peerMake acxlaughAsk forpayment ona call thatisn’t aboutbillingDeny andexplainInvalidCreditPreventahotlineMigrateto gen2Have a cx dosomethingthrough selfserviceSolve acoreproblemFind abetterdataoptionPostapplicablearticle inSlackFix simswapSendCx anarticleReceiveaKudosSell aphone ona non-sales callSubmit anEinsteindocchangeSellXMPPwhen itisn’t thereNot sellinga phonebut agood pitchEducatecustomerof XMPPtiersHold to14 dayreturnTake anearlypaymentDeescalatewithoutsupSubmitanElevationFind a Xfinityapp that cxdoesn’thave/knowaboutFixapplewatchSendXchangeto a peerMake acxlaughAsk forpayment ona call thatisn’t aboutbillingDeny andexplainInvalidCreditPreventahotlineMigrateto gen2Have a cx dosomethingthrough selfserviceSolve acoreproblemFind abetterdataoptionPostapplicablearticle inSlackFix simswapSendCx anarticleReceiveaKudosSell aphone ona non-sales callSubmit anEinsteindocchangeSellXMPPwhen itisn’t thereNot sellinga phonebut agood pitchEducatecustomerof XMPPtiersHold to14 dayreturn

Team ebee EOY 2019 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take an early payment
  2. Deescalate without sup
  3. Submit an Elevation
  4. Find a Xfinity app that cx doesn’t have/know about
  5. Fix apple watch
  6. Send Xchange to a peer
  7. Make a cx laugh
  8. Ask for payment on a call that isn’t about billing
  9. Deny and explain Invalid Credit
  10. Prevent a hotline
  11. Migrate to gen 2
  12. Have a cx do something through self service
  13. Solve a core problem
  14. Find a better data option
  15. Post applicable article in Slack
  16. Fix sim swap
  17. Send Cx an article
  18. Receive a Kudos
  19. Sell a phone on a non-sales call
  20. Submit an Einstein doc change
  21. Sell XMPP when it isn’t there
  22. Not selling a phone but a good pitch
  23. Educate customer of XMPP tiers
  24. Hold to 14 day return