Deny andexplainInvalidCreditFix simswapMake acxlaughPreventahotlineAsk forpayment ona call thatisn’t aboutbillingSendXchangeto a peerSendCx anarticleSolve acoreproblemFind a Xfinityapp that cxdoesn’thave/knowaboutHold to14 dayreturnReceiveaKudosDeescalatewithoutsupTake anearlypaymentMigrateto gen2Have a cx dosomethingthrough selfserviceSubmitanElevationFind abetterdataoptionSellXMPPwhen itisn’t thereNot sellinga phonebut agood pitchSell aphone ona non-sales callEducatecustomerof XMPPtiersSubmit anEinsteindocchangePostapplicablearticle inSlackFixapplewatchDeny andexplainInvalidCreditFix simswapMake acxlaughPreventahotlineAsk forpayment ona call thatisn’t aboutbillingSendXchangeto a peerSendCx anarticleSolve acoreproblemFind a Xfinityapp that cxdoesn’thave/knowaboutHold to14 dayreturnReceiveaKudosDeescalatewithoutsupTake anearlypaymentMigrateto gen2Have a cx dosomethingthrough selfserviceSubmitanElevationFind abetterdataoptionSellXMPPwhen itisn’t thereNot sellinga phonebut agood pitchSell aphone ona non-sales callEducatecustomerof XMPPtiersSubmit anEinsteindocchangePostapplicablearticle inSlackFixapplewatch

Team ebee EOY 2019 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Deny and explain Invalid Credit
  2. Fix sim swap
  3. Make a cx laugh
  4. Prevent a hotline
  5. Ask for payment on a call that isn’t about billing
  6. Send Xchange to a peer
  7. Send Cx an article
  8. Solve a core problem
  9. Find a Xfinity app that cx doesn’t have/know about
  10. Hold to 14 day return
  11. Receive a Kudos
  12. Deescalate without sup
  13. Take an early payment
  14. Migrate to gen 2
  15. Have a cx do something through self service
  16. Submit an Elevation
  17. Find a better data option
  18. Sell XMPP when it isn’t there
  19. Not selling a phone but a good pitch
  20. Sell a phone on a non-sales call
  21. Educate customer of XMPP tiers
  22. Submit an Einstein doc change
  23. Post applicable article in Slack
  24. Fix apple watch