Educatecustomerof XMPPtiersSubmitanElevationTake anearlypaymentPreventahotlineSendCx anarticleDeescalatewithoutsupDeny andexplainInvalidCreditMigrateto gen2Fix simswapAsk forpayment ona call thatisn’t aboutbillingSolve acoreproblemFind abetterdataoptionHold to14 dayreturnReceiveaKudosMake acxlaughFixapplewatchNot sellinga phonebut agood pitchPostapplicablearticle inSlackHave a cx dosomethingthrough selfserviceSubmit anEinsteindocchangeFind a Xfinityapp that cxdoesn’thave/knowaboutSendXchangeto a peerSell aphone ona non-sales callSellXMPPwhen itisn’t thereEducatecustomerof XMPPtiersSubmitanElevationTake anearlypaymentPreventahotlineSendCx anarticleDeescalatewithoutsupDeny andexplainInvalidCreditMigrateto gen2Fix simswapAsk forpayment ona call thatisn’t aboutbillingSolve acoreproblemFind abetterdataoptionHold to14 dayreturnReceiveaKudosMake acxlaughFixapplewatchNot sellinga phonebut agood pitchPostapplicablearticle inSlackHave a cx dosomethingthrough selfserviceSubmit anEinsteindocchangeFind a Xfinityapp that cxdoesn’thave/knowaboutSendXchangeto a peerSell aphone ona non-sales callSellXMPPwhen itisn’t there

Team ebee EOY 2019 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educate customer of XMPP tiers
  2. Submit an Elevation
  3. Take an early payment
  4. Prevent a hotline
  5. Send Cx an article
  6. Deescalate without sup
  7. Deny and explain Invalid Credit
  8. Migrate to gen 2
  9. Fix sim swap
  10. Ask for payment on a call that isn’t about billing
  11. Solve a core problem
  12. Find a better data option
  13. Hold to 14 day return
  14. Receive a Kudos
  15. Make a cx laugh
  16. Fix apple watch
  17. Not selling a phone but a good pitch
  18. Post applicable article in Slack
  19. Have a cx do something through self service
  20. Submit an Einstein doc change
  21. Find a Xfinity app that cx doesn’t have/know about
  22. Send Xchange to a peer
  23. Sell a phone on a non-sales call
  24. Sell XMPP when it isn’t there