Migrateto gen2SendCx anarticleEducatecustomerof XMPPtiersFind abetterdataoptionSendXchangeto a peerSellXMPPwhen itisn’t thereFind a Xfinityapp that cxdoesn’thave/knowaboutSubmitanElevationFix simswapSubmit anEinsteindocchangeAsk forpayment ona call thatisn’t aboutbillingHold to14 dayreturnSolve acoreproblemSell aphone ona non-sales callPostapplicablearticle inSlackNot sellinga phonebut agood pitchFixapplewatchDeny andexplainInvalidCreditPreventahotlineReceiveaKudosTake anearlypaymentDeescalatewithoutsupHave a cx dosomethingthrough selfserviceMake acxlaughMigrateto gen2SendCx anarticleEducatecustomerof XMPPtiersFind abetterdataoptionSendXchangeto a peerSellXMPPwhen itisn’t thereFind a Xfinityapp that cxdoesn’thave/knowaboutSubmitanElevationFix simswapSubmit anEinsteindocchangeAsk forpayment ona call thatisn’t aboutbillingHold to14 dayreturnSolve acoreproblemSell aphone ona non-sales callPostapplicablearticle inSlackNot sellinga phonebut agood pitchFixapplewatchDeny andexplainInvalidCreditPreventahotlineReceiveaKudosTake anearlypaymentDeescalatewithoutsupHave a cx dosomethingthrough selfserviceMake acxlaugh

Team ebee EOY 2019 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Migrate to gen 2
  2. Send Cx an article
  3. Educate customer of XMPP tiers
  4. Find a better data option
  5. Send Xchange to a peer
  6. Sell XMPP when it isn’t there
  7. Find a Xfinity app that cx doesn’t have/know about
  8. Submit an Elevation
  9. Fix sim swap
  10. Submit an Einstein doc change
  11. Ask for payment on a call that isn’t about billing
  12. Hold to 14 day return
  13. Solve a core problem
  14. Sell a phone on a non-sales call
  15. Post applicable article in Slack
  16. Not selling a phone but a good pitch
  17. Fix apple watch
  18. Deny and explain Invalid Credit
  19. Prevent a hotline
  20. Receive a Kudos
  21. Take an early payment
  22. Deescalate without sup
  23. Have a cx do something through self service
  24. Make a cx laugh