Migrateto gen2Postapplicablearticle inSlackDeescalatewithoutsupDeny andexplainInvalidCreditMake acxlaughSell aphone ona non-sales callEducatecustomerof XMPPtiersNot sellinga phonebut agood pitchPreventahotlineSubmitanElevationFix simswapSellXMPPwhen itisn’t thereSolve acoreproblemFind a Xfinityapp that cxdoesn’thave/knowaboutFind abetterdataoptionSubmit anEinsteindocchangeFixapplewatchTake anearlypaymentAsk forpayment ona call thatisn’t aboutbillingHave a cx dosomethingthrough selfserviceReceiveaKudosSendXchangeto a peerSendCx anarticleHold to14 dayreturnMigrateto gen2Postapplicablearticle inSlackDeescalatewithoutsupDeny andexplainInvalidCreditMake acxlaughSell aphone ona non-sales callEducatecustomerof XMPPtiersNot sellinga phonebut agood pitchPreventahotlineSubmitanElevationFix simswapSellXMPPwhen itisn’t thereSolve acoreproblemFind a Xfinityapp that cxdoesn’thave/knowaboutFind abetterdataoptionSubmit anEinsteindocchangeFixapplewatchTake anearlypaymentAsk forpayment ona call thatisn’t aboutbillingHave a cx dosomethingthrough selfserviceReceiveaKudosSendXchangeto a peerSendCx anarticleHold to14 dayreturn

Team ebee EOY 2019 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Migrate to gen 2
  2. Post applicable article in Slack
  3. Deescalate without sup
  4. Deny and explain Invalid Credit
  5. Make a cx laugh
  6. Sell a phone on a non-sales call
  7. Educate customer of XMPP tiers
  8. Not selling a phone but a good pitch
  9. Prevent a hotline
  10. Submit an Elevation
  11. Fix sim swap
  12. Sell XMPP when it isn’t there
  13. Solve a core problem
  14. Find a Xfinity app that cx doesn’t have/know about
  15. Find a better data option
  16. Submit an Einstein doc change
  17. Fix apple watch
  18. Take an early payment
  19. Ask for payment on a call that isn’t about billing
  20. Have a cx do something through self service
  21. Receive a Kudos
  22. Send Xchange to a peer
  23. Send Cx an article
  24. Hold to 14 day return