Migrateto gen2SubmitanElevationPostapplicablearticle inSlackSell aphone ona non-sales callDeescalatewithoutsupSubmit anEinsteindocchangeFind a Xfinityapp that cxdoesn’thave/knowaboutFind abetterdataoptionSellXMPPwhen itisn’t thereReceiveaKudosEducatecustomerof XMPPtiersNot sellinga phonebut agood pitchMake acxlaughPreventahotlineSendXchangeto a peerTake anearlypaymentSolve acoreproblemAsk forpayment ona call thatisn’t aboutbillingDeny andexplainInvalidCreditFixapplewatchHave a cx dosomethingthrough selfserviceFix simswapHold to14 dayreturnSendCx anarticleMigrateto gen2SubmitanElevationPostapplicablearticle inSlackSell aphone ona non-sales callDeescalatewithoutsupSubmit anEinsteindocchangeFind a Xfinityapp that cxdoesn’thave/knowaboutFind abetterdataoptionSellXMPPwhen itisn’t thereReceiveaKudosEducatecustomerof XMPPtiersNot sellinga phonebut agood pitchMake acxlaughPreventahotlineSendXchangeto a peerTake anearlypaymentSolve acoreproblemAsk forpayment ona call thatisn’t aboutbillingDeny andexplainInvalidCreditFixapplewatchHave a cx dosomethingthrough selfserviceFix simswapHold to14 dayreturnSendCx anarticle

Team ebee EOY 2019 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Migrate to gen 2
  2. Submit an Elevation
  3. Post applicable article in Slack
  4. Sell a phone on a non-sales call
  5. Deescalate without sup
  6. Submit an Einstein doc change
  7. Find a Xfinity app that cx doesn’t have/know about
  8. Find a better data option
  9. Sell XMPP when it isn’t there
  10. Receive a Kudos
  11. Educate customer of XMPP tiers
  12. Not selling a phone but a good pitch
  13. Make a cx laugh
  14. Prevent a hotline
  15. Send Xchange to a peer
  16. Take an early payment
  17. Solve a core problem
  18. Ask for payment on a call that isn’t about billing
  19. Deny and explain Invalid Credit
  20. Fix apple watch
  21. Have a cx do something through self service
  22. Fix sim swap
  23. Hold to 14 day return
  24. Send Cx an article