Solve acoreproblemFind a Xfinityapp that cxdoesn’thave/knowaboutSubmitanElevationPostapplicablearticle inSlackDeny andexplainInvalidCreditReceiveaKudosPreventahotlineSendXchangeto a peerMake acxlaughAsk forpayment ona call thatisn’t aboutbillingMigrateto gen2Educatecustomerof XMPPtiersHold to14 dayreturnSell aphone ona non-sales callSendCx anarticleTake anearlypaymentFix simswapFind abetterdataoptionNot sellinga phonebut agood pitchHave a cx dosomethingthrough selfserviceDeescalatewithoutsupSellXMPPwhen itisn’t thereSubmit anEinsteindocchangeFixapplewatchSolve acoreproblemFind a Xfinityapp that cxdoesn’thave/knowaboutSubmitanElevationPostapplicablearticle inSlackDeny andexplainInvalidCreditReceiveaKudosPreventahotlineSendXchangeto a peerMake acxlaughAsk forpayment ona call thatisn’t aboutbillingMigrateto gen2Educatecustomerof XMPPtiersHold to14 dayreturnSell aphone ona non-sales callSendCx anarticleTake anearlypaymentFix simswapFind abetterdataoptionNot sellinga phonebut agood pitchHave a cx dosomethingthrough selfserviceDeescalatewithoutsupSellXMPPwhen itisn’t thereSubmit anEinsteindocchangeFixapplewatch

Team ebee EOY 2019 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Solve a core problem
  2. Find a Xfinity app that cx doesn’t have/know about
  3. Submit an Elevation
  4. Post applicable article in Slack
  5. Deny and explain Invalid Credit
  6. Receive a Kudos
  7. Prevent a hotline
  8. Send Xchange to a peer
  9. Make a cx laugh
  10. Ask for payment on a call that isn’t about billing
  11. Migrate to gen 2
  12. Educate customer of XMPP tiers
  13. Hold to 14 day return
  14. Sell a phone on a non-sales call
  15. Send Cx an article
  16. Take an early payment
  17. Fix sim swap
  18. Find a better data option
  19. Not selling a phone but a good pitch
  20. Have a cx do something through self service
  21. Deescalate without sup
  22. Sell XMPP when it isn’t there
  23. Submit an Einstein doc change
  24. Fix apple watch