Fix simswapFind a Xfinityapp that cxdoesn’thave/knowaboutNot sellinga phonebut agood pitchSell aphone ona non-sales callSendCx anarticleSubmit anEinsteindocchangeMigrateto gen2SellXMPPwhen itisn’t thereDeescalatewithoutsupPostapplicablearticle inSlackPreventahotlineSubmitanElevationFind abetterdataoptionAsk forpayment ona call thatisn’t aboutbillingTake anearlypaymentHave a cx dosomethingthrough selfserviceSendXchangeto a peerSolve acoreproblemMake acxlaughFixapplewatchHold to14 dayreturnEducatecustomerof XMPPtiersDeny andexplainInvalidCreditReceiveaKudosFix simswapFind a Xfinityapp that cxdoesn’thave/knowaboutNot sellinga phonebut agood pitchSell aphone ona non-sales callSendCx anarticleSubmit anEinsteindocchangeMigrateto gen2SellXMPPwhen itisn’t thereDeescalatewithoutsupPostapplicablearticle inSlackPreventahotlineSubmitanElevationFind abetterdataoptionAsk forpayment ona call thatisn’t aboutbillingTake anearlypaymentHave a cx dosomethingthrough selfserviceSendXchangeto a peerSolve acoreproblemMake acxlaughFixapplewatchHold to14 dayreturnEducatecustomerof XMPPtiersDeny andexplainInvalidCreditReceiveaKudos

Team ebee EOY 2019 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fix sim swap
  2. Find a Xfinity app that cx doesn’t have/know about
  3. Not selling a phone but a good pitch
  4. Sell a phone on a non-sales call
  5. Send Cx an article
  6. Submit an Einstein doc change
  7. Migrate to gen 2
  8. Sell XMPP when it isn’t there
  9. Deescalate without sup
  10. Post applicable article in Slack
  11. Prevent a hotline
  12. Submit an Elevation
  13. Find a better data option
  14. Ask for payment on a call that isn’t about billing
  15. Take an early payment
  16. Have a cx do something through self service
  17. Send Xchange to a peer
  18. Solve a core problem
  19. Make a cx laugh
  20. Fix apple watch
  21. Hold to 14 day return
  22. Educate customer of XMPP tiers
  23. Deny and explain Invalid Credit
  24. Receive a Kudos