(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Deescalate without sup
Send Cx an article
Post applicable article in Slack
Sell a phone on a non-sales call
Receive a Kudos
Have a cx do something through self service
Hold to 14 day return
Submit an Einstein doc change
Ask for payment on a call that isn’t about billing
Migrate to gen 2
Submit an Elevation
Not selling a phone but a good pitch
Solve a core problem
Educate customer of XMPP tiers
Prevent a hotline
Sell XMPP when it isn’t there
Fix sim swap
Deny and explain Invalid Credit
Send Xchange to a peer
Make a cx laugh
Find a Xfinity app that cx doesn’t have/know about
