Make acxlaughHave a cx dosomethingthrough selfserviceDeny andexplainInvalidCreditAsk forpayment ona call thatisn’t aboutbillingSellXMPPwhen itisn’t thereSell aphone ona non-sales callHold to14 dayreturnSolve acoreproblemTake anearlypaymentSubmitanElevationFind a Xfinityapp that cxdoesn’thave/knowaboutEducatecustomerof XMPPtiersPostapplicablearticle inSlackDeescalatewithoutsupFix simswapReceiveaKudosFind abetterdataoptionMigrateto gen2SendCx anarticleSendXchangeto a peerSubmit anEinsteindocchangeFixapplewatchNot sellinga phonebut agood pitchPreventahotlineMake acxlaughHave a cx dosomethingthrough selfserviceDeny andexplainInvalidCreditAsk forpayment ona call thatisn’t aboutbillingSellXMPPwhen itisn’t thereSell aphone ona non-sales callHold to14 dayreturnSolve acoreproblemTake anearlypaymentSubmitanElevationFind a Xfinityapp that cxdoesn’thave/knowaboutEducatecustomerof XMPPtiersPostapplicablearticle inSlackDeescalatewithoutsupFix simswapReceiveaKudosFind abetterdataoptionMigrateto gen2SendCx anarticleSendXchangeto a peerSubmit anEinsteindocchangeFixapplewatchNot sellinga phonebut agood pitchPreventahotline

Team ebee EOY 2019 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make a cx laugh
  2. Have a cx do something through self service
  3. Deny and explain Invalid Credit
  4. Ask for payment on a call that isn’t about billing
  5. Sell XMPP when it isn’t there
  6. Sell a phone on a non-sales call
  7. Hold to 14 day return
  8. Solve a core problem
  9. Take an early payment
  10. Submit an Elevation
  11. Find a Xfinity app that cx doesn’t have/know about
  12. Educate customer of XMPP tiers
  13. Post applicable article in Slack
  14. Deescalate without sup
  15. Fix sim swap
  16. Receive a Kudos
  17. Find a better data option
  18. Migrate to gen 2
  19. Send Cx an article
  20. Send Xchange to a peer
  21. Submit an Einstein doc change
  22. Fix apple watch
  23. Not selling a phone but a good pitch
  24. Prevent a hotline