Find a Xfinityapp that cxdoesn’thave/knowaboutEducatecustomerof XMPPtiersWalk acustomerthrough aself servicefunctionAsk forpayment ona call thatisn’t aboutbillingHold to14 dayreturnFix simswapSendXchangeto a peerSolve acoreproblemSendCx anarticleReceivea KudoscallDeescalatewithoutsupSubmitanElevationMake a greatsales pitch fora newphone/no salerequiredFind abetterdataoptionMake acxlaughSubmit anEinsteindocchangeFixapplewatchTake anearlypaymentPreventahotlineSellXMPPwhen itisn’t thereDeny andexplainInvalidCreditPostapplicablearticle inSlackSell aphone ona non-sales callMigrateto gen2Find a Xfinityapp that cxdoesn’thave/knowaboutEducatecustomerof XMPPtiersWalk acustomerthrough aself servicefunctionAsk forpayment ona call thatisn’t aboutbillingHold to14 dayreturnFix simswapSendXchangeto a peerSolve acoreproblemSendCx anarticleReceivea KudoscallDeescalatewithoutsupSubmitanElevationMake a greatsales pitch fora newphone/no salerequiredFind abetterdataoptionMake acxlaughSubmit anEinsteindocchangeFixapplewatchTake anearlypaymentPreventahotlineSellXMPPwhen itisn’t thereDeny andexplainInvalidCreditPostapplicablearticle inSlackSell aphone ona non-sales callMigrateto gen2

Team ebee EOY 2019 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Find a Xfinity app that cx doesn’t have/know about
  2. Educate customer of XMPP tiers
  3. Walk a customer through a self service function
  4. Ask for payment on a call that isn’t about billing
  5. Hold to 14 day return
  6. Fix sim swap
  7. Send Xchange to a peer
  8. Solve a core problem
  9. Send Cx an article
  10. Receive a Kudos call
  11. Deescalate without sup
  12. Submit an Elevation
  13. Make a great sales pitch for a new phone/no sale required
  14. Find a better data option
  15. Make a cx laugh
  16. Submit an Einstein doc change
  17. Fix apple watch
  18. Take an early payment
  19. Prevent a hotline
  20. Sell XMPP when it isn’t there
  21. Deny and explain Invalid Credit
  22. Post applicable article in Slack
  23. Sell a phone on a non-sales call
  24. Migrate to gen 2