Postapplicablearticle inSlackMake a greatsales pitch fora newphone/no salerequiredFixapplewatchSubmit anEinsteindocchangeTake anearlypaymentMigrateto gen2Receivea KudoscallEducatecustomerof XMPPtiersSendCx anarticleSendXchangeto a peerDeescalatewithoutsupAsk forpayment ona call thatisn’t aboutbillingPreventahotlineFix simswapSellXMPPwhen itisn’t thereMake acxlaughHold to14 dayreturnSubmitanElevationWalk acustomerthrough aself servicefunctionFind a Xfinityapp that cxdoesn’thave/knowaboutSolve acoreproblemFind abetterdataoptionDeny andexplainInvalidCreditSell aphone ona non-sales callPostapplicablearticle inSlackMake a greatsales pitch fora newphone/no salerequiredFixapplewatchSubmit anEinsteindocchangeTake anearlypaymentMigrateto gen2Receivea KudoscallEducatecustomerof XMPPtiersSendCx anarticleSendXchangeto a peerDeescalatewithoutsupAsk forpayment ona call thatisn’t aboutbillingPreventahotlineFix simswapSellXMPPwhen itisn’t thereMake acxlaughHold to14 dayreturnSubmitanElevationWalk acustomerthrough aself servicefunctionFind a Xfinityapp that cxdoesn’thave/knowaboutSolve acoreproblemFind abetterdataoptionDeny andexplainInvalidCreditSell aphone ona non-sales call

Team ebee EOY 2019 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Post applicable article in Slack
  2. Make a great sales pitch for a new phone/no sale required
  3. Fix apple watch
  4. Submit an Einstein doc change
  5. Take an early payment
  6. Migrate to gen 2
  7. Receive a Kudos call
  8. Educate customer of XMPP tiers
  9. Send Cx an article
  10. Send Xchange to a peer
  11. Deescalate without sup
  12. Ask for payment on a call that isn’t about billing
  13. Prevent a hotline
  14. Fix sim swap
  15. Sell XMPP when it isn’t there
  16. Make a cx laugh
  17. Hold to 14 day return
  18. Submit an Elevation
  19. Walk a customer through a self service function
  20. Find a Xfinity app that cx doesn’t have/know about
  21. Solve a core problem
  22. Find a better data option
  23. Deny and explain Invalid Credit
  24. Sell a phone on a non-sales call