SubmitanElevationSubmit anEinsteindocchangeFind abetterdataoptionWalk acustomerthrough aself servicefunctionDeescalatewithoutsupMigrateto gen2FixapplewatchSellXMPPwhen itisn’t thereMake a greatsales pitch fora newphone/no salerequiredPreventahotlineSolve acoreproblemPostapplicablearticle inSlackSendXchangeto a peerDeny andexplainInvalidCreditSendCx anarticleAsk forpayment ona call thatisn’t aboutbillingSell aphone ona non-sales callMake acxlaughHold to14 dayreturnEducatecustomerof XMPPtiersFind a Xfinityapp that cxdoesn’thave/knowaboutFix simswapReceivea KudoscallTake anearlypaymentSubmitanElevationSubmit anEinsteindocchangeFind abetterdataoptionWalk acustomerthrough aself servicefunctionDeescalatewithoutsupMigrateto gen2FixapplewatchSellXMPPwhen itisn’t thereMake a greatsales pitch fora newphone/no salerequiredPreventahotlineSolve acoreproblemPostapplicablearticle inSlackSendXchangeto a peerDeny andexplainInvalidCreditSendCx anarticleAsk forpayment ona call thatisn’t aboutbillingSell aphone ona non-sales callMake acxlaughHold to14 dayreturnEducatecustomerof XMPPtiersFind a Xfinityapp that cxdoesn’thave/knowaboutFix simswapReceivea KudoscallTake anearlypayment

Team ebee EOY 2019 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submit an Elevation
  2. Submit an Einstein doc change
  3. Find a better data option
  4. Walk a customer through a self service function
  5. Deescalate without sup
  6. Migrate to gen 2
  7. Fix apple watch
  8. Sell XMPP when it isn’t there
  9. Make a great sales pitch for a new phone/no sale required
  10. Prevent a hotline
  11. Solve a core problem
  12. Post applicable article in Slack
  13. Send Xchange to a peer
  14. Deny and explain Invalid Credit
  15. Send Cx an article
  16. Ask for payment on a call that isn’t about billing
  17. Sell a phone on a non-sales call
  18. Make a cx laugh
  19. Hold to 14 day return
  20. Educate customer of XMPP tiers
  21. Find a Xfinity app that cx doesn’t have/know about
  22. Fix sim swap
  23. Receive a Kudos call
  24. Take an early payment