(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Walk a customer through a self service function
Submit an Einstein doc change
Prevent a hotline
Take an early payment
Hold to 14 day return
Send Xchange to a peer
Make a great sales pitch for a new phone/no sale required
Ask for payment on a call that isn’t about billing
Fix sim swap
Deescalate without sup
Educate customer of XMPP tiers
Fix apple watch
Migrate to gen 2
Deny and explain Invalid Credit
Make a cx laugh
Sell a phone on a non-sales call
Send Cx an article
Solve a core problem
Post applicable article in Slack
Find a Xfinity app that cx doesn’t have/know about
