(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Submit an Einstein doc change
Hold to 14 day return
Post applicable article in Slack
Fix apple watch
Deescalate without sup
Ask for payment on a call that isn’t about billing
Deny and explain Invalid Credit
Sell a phone on a non-sales call
Fix sim swap
Send Cx an article
Receive a Kudos call
Migrate to gen 2
Find a better data option
Educate customer of XMPP tiers
Find a Xfinity app that cx doesn’t have/know about
Make a cx laugh
Send Xchange to a peer
Submit an Elevation
Take an early payment
Prevent a hotline
Sell XMPP when it isn’t there
Solve a core problem
Walk a customer through a self service function
Make a great sales pitch for a new phone/no sale required