Educatecustomerof XMPPtiersMake a greatsales pitch fora newphone/no salerequiredSendXchangeto a peerReceivea KudoscallFixapplewatchWalk acustomerthrough aself servicefunctionAsk forpayment ona call thatisn’t aboutbillingFind abetterdataoptionSubmit anEinsteindocchangeSellXMPPwhen itisn’t thereFind a Xfinityapp that cxdoesn’thave/knowaboutDeny andexplainInvalidCreditSubmitanElevationSell aphone ona non-sales callTake anearlypaymentMigrateto gen2Solve acoreproblemFix simswapMake acxlaughHold to14 dayreturnSendCx anarticlePreventahotlinePostapplicablearticle inSlackDeescalatewithoutsupEducatecustomerof XMPPtiersMake a greatsales pitch fora newphone/no salerequiredSendXchangeto a peerReceivea KudoscallFixapplewatchWalk acustomerthrough aself servicefunctionAsk forpayment ona call thatisn’t aboutbillingFind abetterdataoptionSubmit anEinsteindocchangeSellXMPPwhen itisn’t thereFind a Xfinityapp that cxdoesn’thave/knowaboutDeny andexplainInvalidCreditSubmitanElevationSell aphone ona non-sales callTake anearlypaymentMigrateto gen2Solve acoreproblemFix simswapMake acxlaughHold to14 dayreturnSendCx anarticlePreventahotlinePostapplicablearticle inSlackDeescalatewithoutsup

Team ebee EOY 2019 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educate customer of XMPP tiers
  2. Make a great sales pitch for a new phone/no sale required
  3. Send Xchange to a peer
  4. Receive a Kudos call
  5. Fix apple watch
  6. Walk a customer through a self service function
  7. Ask for payment on a call that isn’t about billing
  8. Find a better data option
  9. Submit an Einstein doc change
  10. Sell XMPP when it isn’t there
  11. Find a Xfinity app that cx doesn’t have/know about
  12. Deny and explain Invalid Credit
  13. Submit an Elevation
  14. Sell a phone on a non-sales call
  15. Take an early payment
  16. Migrate to gen 2
  17. Solve a core problem
  18. Fix sim swap
  19. Make a cx laugh
  20. Hold to 14 day return
  21. Send Cx an article
  22. Prevent a hotline
  23. Post applicable article in Slack
  24. Deescalate without sup