(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Ask for payment on a call that isn’t about billing
Find a Xfinity app that cx doesn’t have/know about
Deescalate without sup
Deny and explain Invalid Credit
Walk a customer through a self service function
Submit an Einstein doc change
Educate customer of XMPP tiers
Make a cx laugh
Send Xchange to a peer
Sell a phone on a non-sales call
Receive a Kudos call
Make a great sales pitch for a new phone/no sale required