Ask forpayment ona call thatisn’t aboutbillingFind a Xfinityapp that cxdoesn’thave/knowaboutDeescalatewithoutsupDeny andexplainInvalidCreditWalk acustomerthrough aself servicefunctionSubmit anEinsteindocchangeEducatecustomerof XMPPtiersMake acxlaughSendXchangeto a peerSell aphone ona non-sales callReceivea KudoscallMake a greatsales pitch fora newphone/no salerequiredHold to14 dayreturnSubmitanElevationPreventahotlineSellXMPPwhen itisn’t thereFixapplewatchFind abetterdataoptionTake anearlypaymentMigrateto gen2Postapplicablearticle inSlackSolve acoreproblemFix simswapSendCx anarticleAsk forpayment ona call thatisn’t aboutbillingFind a Xfinityapp that cxdoesn’thave/knowaboutDeescalatewithoutsupDeny andexplainInvalidCreditWalk acustomerthrough aself servicefunctionSubmit anEinsteindocchangeEducatecustomerof XMPPtiersMake acxlaughSendXchangeto a peerSell aphone ona non-sales callReceivea KudoscallMake a greatsales pitch fora newphone/no salerequiredHold to14 dayreturnSubmitanElevationPreventahotlineSellXMPPwhen itisn’t thereFixapplewatchFind abetterdataoptionTake anearlypaymentMigrateto gen2Postapplicablearticle inSlackSolve acoreproblemFix simswapSendCx anarticle

Team ebee EOY 2019 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask for payment on a call that isn’t about billing
  2. Find a Xfinity app that cx doesn’t have/know about
  3. Deescalate without sup
  4. Deny and explain Invalid Credit
  5. Walk a customer through a self service function
  6. Submit an Einstein doc change
  7. Educate customer of XMPP tiers
  8. Make a cx laugh
  9. Send Xchange to a peer
  10. Sell a phone on a non-sales call
  11. Receive a Kudos call
  12. Make a great sales pitch for a new phone/no sale required
  13. Hold to 14 day return
  14. Submit an Elevation
  15. Prevent a hotline
  16. Sell XMPP when it isn’t there
  17. Fix apple watch
  18. Find a better data option
  19. Take an early payment
  20. Migrate to gen 2
  21. Post applicable article in Slack
  22. Solve a core problem
  23. Fix sim swap
  24. Send Cx an article