(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Receive a Kudos call
Send Xchange to a peer
Find a Xfinity app that cx doesn’t have/know about
Deny and explain Invalid Credit
Post applicable article in Slack
Find a better data option
Take an early payment
Fix sim swap
Fix apple watch
Educate customer of XMPP tiers
Deescalate without sup
Submit an Elevation
Solve a core problem
Sell a phone on a non-sales call
Migrate to gen 2
Make a great sales pitch for a new phone/no sale required
Prevent a hotline
Submit an Einstein doc change
Make a cx laugh
Walk a customer through a self service function
Ask for payment on a call that isn’t about billing
