Submit anEinsteindocchangeEducatecustomerof XMPPtiersTake anearlypaymentSubmitanElevationSendXchangeto a peerPostapplicablearticle inSlackDeescalatewithoutsupAsk forpayment ona call thatisn’t aboutbillingSendCx anarticleFixapplewatchDeny andexplainInvalidCreditMigrateto gen2Find a Xfinityapp that cxdoesn’thave/knowaboutFix simswapSellXMPPwhen itisn’t thereWalk acustomerthrough aself servicefunctionFind abetterdataoptionMake a greatsales pitch fora newphone/no salerequiredReceivea KudoscallPreventahotlineMake acxlaughHold to14 dayreturnSolve acoreproblemSell aphone ona non-sales callSubmit anEinsteindocchangeEducatecustomerof XMPPtiersTake anearlypaymentSubmitanElevationSendXchangeto a peerPostapplicablearticle inSlackDeescalatewithoutsupAsk forpayment ona call thatisn’t aboutbillingSendCx anarticleFixapplewatchDeny andexplainInvalidCreditMigrateto gen2Find a Xfinityapp that cxdoesn’thave/knowaboutFix simswapSellXMPPwhen itisn’t thereWalk acustomerthrough aself servicefunctionFind abetterdataoptionMake a greatsales pitch fora newphone/no salerequiredReceivea KudoscallPreventahotlineMake acxlaughHold to14 dayreturnSolve acoreproblemSell aphone ona non-sales call

Team ebee EOY 2019 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submit an Einstein doc change
  2. Educate customer of XMPP tiers
  3. Take an early payment
  4. Submit an Elevation
  5. Send Xchange to a peer
  6. Post applicable article in Slack
  7. Deescalate without sup
  8. Ask for payment on a call that isn’t about billing
  9. Send Cx an article
  10. Fix apple watch
  11. Deny and explain Invalid Credit
  12. Migrate to gen 2
  13. Find a Xfinity app that cx doesn’t have/know about
  14. Fix sim swap
  15. Sell XMPP when it isn’t there
  16. Walk a customer through a self service function
  17. Find a better data option
  18. Make a great sales pitch for a new phone/no sale required
  19. Receive a Kudos call
  20. Prevent a hotline
  21. Make a cx laugh
  22. Hold to 14 day return
  23. Solve a core problem
  24. Sell a phone on a non-sales call