Submit anEinsteindocchangeHold to14 dayreturnPostapplicablearticle inSlackFixapplewatchDeescalatewithoutsupAsk forpayment ona call thatisn’t aboutbillingDeny andexplainInvalidCreditSell aphone ona non-sales callFix simswapSendCx anarticleReceivea KudoscallMigrateto gen2Find abetterdataoptionEducatecustomerof XMPPtiersFind a Xfinityapp that cxdoesn’thave/knowaboutMake acxlaughSendXchangeto a peerSubmitanElevationTake anearlypaymentPreventahotlineSellXMPPwhen itisn’t thereSolve acoreproblemWalk acustomerthrough aself servicefunctionMake a greatsales pitch fora newphone/no salerequiredSubmit anEinsteindocchangeHold to14 dayreturnPostapplicablearticle inSlackFixapplewatchDeescalatewithoutsupAsk forpayment ona call thatisn’t aboutbillingDeny andexplainInvalidCreditSell aphone ona non-sales callFix simswapSendCx anarticleReceivea KudoscallMigrateto gen2Find abetterdataoptionEducatecustomerof XMPPtiersFind a Xfinityapp that cxdoesn’thave/knowaboutMake acxlaughSendXchangeto a peerSubmitanElevationTake anearlypaymentPreventahotlineSellXMPPwhen itisn’t thereSolve acoreproblemWalk acustomerthrough aself servicefunctionMake a greatsales pitch fora newphone/no salerequired

Team ebee EOY 2019 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submit an Einstein doc change
  2. Hold to 14 day return
  3. Post applicable article in Slack
  4. Fix apple watch
  5. Deescalate without sup
  6. Ask for payment on a call that isn’t about billing
  7. Deny and explain Invalid Credit
  8. Sell a phone on a non-sales call
  9. Fix sim swap
  10. Send Cx an article
  11. Receive a Kudos call
  12. Migrate to gen 2
  13. Find a better data option
  14. Educate customer of XMPP tiers
  15. Find a Xfinity app that cx doesn’t have/know about
  16. Make a cx laugh
  17. Send Xchange to a peer
  18. Submit an Elevation
  19. Take an early payment
  20. Prevent a hotline
  21. Sell XMPP when it isn’t there
  22. Solve a core problem
  23. Walk a customer through a self service function
  24. Make a great sales pitch for a new phone/no sale required