Relationship questions Documemts Preoccupation "How else may I help you today?" Positioning questions Employee Understood Needs Relationship Presentation HHSB hour card Thanked Positioning Name Greeting Needs questions Situational Questions Records Break Preoccupation w/ rate question Situational Introduced "How did you hear about us?" The close Confidence Relationship questions Documemts Preoccupation "How else may I help you today?" Positioning questions Employee Understood Needs Relationship Presentation HHSB hour card Thanked Positioning Name Greeting Needs questions Situational Questions Records Break Preoccupation w/ rate question Situational Introduced "How did you hear about us?" The close Confidence
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Relationship questions
Documemts
Preoccupation
"How else may I help you today?"
Positioning questions
Employee
Understood
Needs
Relationship
Presentation
HHSB hour card
Thanked
Positioning
Name
Greeting
Needs questions
Situational Questions
Records
Break Preoccupation w/ rate question
Situational
Introduced
"How did you hear about us?"
The close
Confidence