NamePreoccupationSituational"How elsemay I helpyoutoday?"BreakPreoccupationw/ ratequestionPositioningquestionsDocumemtsThankedPresentationThecloseEmployeeHHSBhourcardRecordsConfidenceRelationship"How didyou hearaboutus?"NeedsquestionsRelationshipquestionsUnderstoodIntroducedPositioningSituationalQuestionsNeedsGreetingNamePreoccupationSituational"How elsemay I helpyoutoday?"BreakPreoccupationw/ ratequestionPositioningquestionsDocumemtsThankedPresentationThecloseEmployeeHHSBhourcardRecordsConfidenceRelationship"How didyou hearaboutus?"NeedsquestionsRelationshipquestionsUnderstoodIntroducedPositioningSituationalQuestionsNeedsGreeting

ACCOUNT OPENING BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Name
  2. Preoccupation
  3. Situational
  4. "How else may I help you today?"
  5. Break Preoccupation w/ rate question
  6. Positioning questions
  7. Documemts
  8. Thanked
  9. Presentation
  10. The close
  11. Employee
  12. HHSB hour card
  13. Records
  14. Confidence
  15. Relationship
  16. "How did you hear about us?"
  17. Needs questions
  18. Relationship questions
  19. Understood
  20. Introduced
  21. Positioning
  22. Situational Questions
  23. Needs
  24. Greeting