Asks forcompetitorofferExplainsbillincreaseEducatescustomerExplainsbill indetailOffers tosave/retainRCNservicesOffersSelfHelpOffers totransferserviceOfferslimitedcableOffersfreespeedincreaseAsks foraddress ifcustomeris movingOffers1 gigOffersHBOOffersSPPOffersSonosOffersShowtimeRightsizescustomerOfferstoupgradespeedDe-escalatesa callAsks whythey wantto discoOffersEeroSavescustomerAsksdiscoveryquestionsTalks tousing ownmodemAddspreferredemailAsks forcompetitorofferExplainsbillincreaseEducatescustomerExplainsbill indetailOffers tosave/retainRCNservicesOffersSelfHelpOffers totransferserviceOfferslimitedcableOffersfreespeedincreaseAsks foraddress ifcustomeris movingOffers1 gigOffersHBOOffersSPPOffersSonosOffersShowtimeRightsizescustomerOfferstoupgradespeedDe-escalatesa callAsks whythey wantto discoOffersEeroSavescustomerAsksdiscoveryquestionsTalks tousing ownmodemAddspreferredemail

Quality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asks for competitor offer
  2. Explains bill increase
  3. Educates customer
  4. Explains bill in detail
  5. Offers to save/retain RCN services
  6. Offers Self Help
  7. Offers to transfer service
  8. Offers limited cable
  9. Offers free speed increase
  10. Asks for address if customer is moving
  11. Offers 1 gig
  12. Offers HBO
  13. Offers SPP
  14. Offers Sonos
  15. Offers Showtime
  16. Right sizes customer
  17. Offers to upgrade speed
  18. De-escalates a call
  19. Asks why they want to disco
  20. Offers Eero
  21. Saves customer
  22. Asks discovery questions
  23. Talks to using own modem
  24. Adds preferred email