EducatescustomerOfferstoupgradespeedOffersfreespeedincreaseAsks whythey wantto discoOffersSonosExplainsbill indetailDe-escalatesa callOffers tosave/retainRCNservicesExplainsbillincreaseAsks foraddress ifcustomeris movingRightsizescustomerOffers totransferserviceOffersShowtimeOffersSelfHelpTalks tousing ownmodemSavescustomerOffersEeroOffersHBOAsks forcompetitorofferOffers1 gigAsksdiscoveryquestionsAddspreferredemailOffersSPPOfferslimitedcableEducatescustomerOfferstoupgradespeedOffersfreespeedincreaseAsks whythey wantto discoOffersSonosExplainsbill indetailDe-escalatesa callOffers tosave/retainRCNservicesExplainsbillincreaseAsks foraddress ifcustomeris movingRightsizescustomerOffers totransferserviceOffersShowtimeOffersSelfHelpTalks tousing ownmodemSavescustomerOffersEeroOffersHBOAsks forcompetitorofferOffers1 gigAsksdiscoveryquestionsAddspreferredemailOffersSPPOfferslimitedcable

Quality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educates customer
  2. Offers to upgrade speed
  3. Offers free speed increase
  4. Asks why they want to disco
  5. Offers Sonos
  6. Explains bill in detail
  7. De-escalates a call
  8. Offers to save/retain RCN services
  9. Explains bill increase
  10. Asks for address if customer is moving
  11. Right sizes customer
  12. Offers to transfer service
  13. Offers Showtime
  14. Offers Self Help
  15. Talks to using own modem
  16. Saves customer
  17. Offers Eero
  18. Offers HBO
  19. Asks for competitor offer
  20. Offers 1 gig
  21. Asks discovery questions
  22. Adds preferred email
  23. Offers SPP
  24. Offers limited cable