Talks tousing ownmodemOffersSPPAsks foraddress ifcustomeris movingOffersSonosAddspreferredemailOfferstoupgradespeedAsksdiscoveryquestionsOffersfreespeedincreaseOffers1 gigAsks forcompetitorofferOffersHBOOffersEeroEducatescustomerExplainsbillincreaseOffers totransferserviceAsks whythey wantto discoOffersSelfHelpOffersShowtimeRightsizescustomerOfferslimitedcableOffers tosave/retainRCNservicesDe-escalatesa callExplainsbill indetailSavescustomerTalks tousing ownmodemOffersSPPAsks foraddress ifcustomeris movingOffersSonosAddspreferredemailOfferstoupgradespeedAsksdiscoveryquestionsOffersfreespeedincreaseOffers1 gigAsks forcompetitorofferOffersHBOOffersEeroEducatescustomerExplainsbillincreaseOffers totransferserviceAsks whythey wantto discoOffersSelfHelpOffersShowtimeRightsizescustomerOfferslimitedcableOffers tosave/retainRCNservicesDe-escalatesa callExplainsbill indetailSavescustomer

Quality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talks to using own modem
  2. Offers SPP
  3. Asks for address if customer is moving
  4. Offers Sonos
  5. Adds preferred email
  6. Offers to upgrade speed
  7. Asks discovery questions
  8. Offers free speed increase
  9. Offers 1 gig
  10. Asks for competitor offer
  11. Offers HBO
  12. Offers Eero
  13. Educates customer
  14. Explains bill increase
  15. Offers to transfer service
  16. Asks why they want to disco
  17. Offers Self Help
  18. Offers Showtime
  19. Right sizes customer
  20. Offers limited cable
  21. Offers to save/retain RCN services
  22. De-escalates a call
  23. Explains bill in detail
  24. Saves customer