AddspreferredemailAsksdiscoveryquestionsExplainsbill indetailAsks forcompetitorofferOffersShowtimeOffers tosave/retainRCNservicesOffersSonosAsks foraddress ifcustomeris movingOfferstoupgradespeedTalks tousing ownmodemEducatescustomerDe-escalatesa callOfferslimitedcableSavescustomerOffersHBOAsks whythey wantto discoExplainsbillincreaseOffers totransferserviceOffers1 gigOffersfreespeedincreaseRightsizescustomerOffersSPPOffersEeroOffersSelfHelpAddspreferredemailAsksdiscoveryquestionsExplainsbill indetailAsks forcompetitorofferOffersShowtimeOffers tosave/retainRCNservicesOffersSonosAsks foraddress ifcustomeris movingOfferstoupgradespeedTalks tousing ownmodemEducatescustomerDe-escalatesa callOfferslimitedcableSavescustomerOffersHBOAsks whythey wantto discoExplainsbillincreaseOffers totransferserviceOffers1 gigOffersfreespeedincreaseRightsizescustomerOffersSPPOffersEeroOffersSelfHelp

Quality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Adds preferred email
  2. Asks discovery questions
  3. Explains bill in detail
  4. Asks for competitor offer
  5. Offers Showtime
  6. Offers to save/retain RCN services
  7. Offers Sonos
  8. Asks for address if customer is moving
  9. Offers to upgrade speed
  10. Talks to using own modem
  11. Educates customer
  12. De-escalates a call
  13. Offers limited cable
  14. Saves customer
  15. Offers HBO
  16. Asks why they want to disco
  17. Explains bill increase
  18. Offers to transfer service
  19. Offers 1 gig
  20. Offers free speed increase
  21. Right sizes customer
  22. Offers SPP
  23. Offers Eero
  24. Offers Self Help