Under AHT goal for the day wow call verbatim says name Helped a teammate 5 good surveys in a row between 80% -88.5% t2b Emailed team a best practice for AHT Answered question in the chat over heard using an empathy statement Survey said you were great. Survey said you were excellent Unaccounted .49 or lower over heard using an acknowledgment statement Meeting cti goal mobile offers 20% or more Emailed the team a best practice 90% T2b (87% core) AHT reduced by 3sec Survey said you were professional Meeting t2box goal ( Meeting CRT goal Emailed the team a best practice AHT reduced by 5 sec Meeting mobile goal 40% over heard saying new survey Answered question in the chat Meeting transfer goal Balance performer for the week meeting QA verbatim says name 10 good surveys in a row Under AHT goal for the day wow call verbatim says name Helped a teammate 5 good surveys in a row between 80% -88.5% t2b Emailed team a best practice for AHT Answered question in the chat over heard using an empathy statement Survey said you were great. Survey said you were excellent Unaccounted .49 or lower over heard using an acknowledgment statement Meeting cti goal mobile offers 20% or more Emailed the team a best practice 90% T2b (87% core) AHT reduced by 3sec Survey said you were professional Meeting t2box goal ( Meeting CRT goal Emailed the team a best practice AHT reduced by 5 sec Meeting mobile goal 40% over heard saying new survey Answered question in the chat Meeting transfer goal Balance performer for the week meeting QA verbatim says name 10 good surveys in a row
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Under
AHT goal
for the
day
wow call
verbatim says name
Helped a
teammate
5 good surveys in a row
between 80% -88.5% t2b
Emailed
team a best
practice for
AHT
Answered question
in the chat
over heard using an empathy statement
Survey
said you
were
great.
Survey
said you
were
excellent
Unaccounted
.49 or lower
over heard using an acknowledgment
statement
Meeting
cti goal
mobile offers 20% or more
Emailed
the team
a best
practice
90% T2b
(87% core)
AHT
reduced
by 3sec
Survey said you were professional
Meeting t2box goal
(
Meeting
CRT goal
Emailed
the team
a best
practice
AHT
reduced
by 5 sec
Meeting
mobile
goal 40%
over heard saying new survey
Answered question
in the chat
Meeting
transfer
goal
Balance
performer
for the
week
meeting QA
verbatim says name
10 good surveys in a row