5 good surveys in a row mobile offers 20% or more over heard saying new survey meeting QA Answered question in the chat Emailed the team a best practice verbatim says name 90% T2b (87% core) wow call AHT reduced by 3sec Meeting CRT goal Helped a teammate Survey said you were professional between 80% -88.5% t2b verbatim says name Balance performer for the week Emailed team a best practice for AHT Answered question in the chat over heard using an acknowledgment statement Unaccounted .49 or lower Meeting t2box goal ( AHT reduced by 5 sec Survey said you were great. Meeting mobile goal 40% Meeting cti goal 10 good surveys in a row over heard using an empathy statement Meeting transfer goal Emailed the team a best practice Under AHT goal for the day Survey said you were excellent 5 good surveys in a row mobile offers 20% or more over heard saying new survey meeting QA Answered question in the chat Emailed the team a best practice verbatim says name 90% T2b (87% core) wow call AHT reduced by 3sec Meeting CRT goal Helped a teammate Survey said you were professional between 80% -88.5% t2b verbatim says name Balance performer for the week Emailed team a best practice for AHT Answered question in the chat over heard using an acknowledgment statement Unaccounted .49 or lower Meeting t2box goal ( AHT reduced by 5 sec Survey said you were great. Meeting mobile goal 40% Meeting cti goal 10 good surveys in a row over heard using an empathy statement Meeting transfer goal Emailed the team a best practice Under AHT goal for the day Survey said you were excellent
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
5 good surveys in a row
mobile offers 20% or more
over heard saying new survey
meeting QA
Answered question
in the chat
Emailed
the team
a best
practice
verbatim says name
90% T2b
(87% core)
wow call
AHT
reduced
by 3sec
Meeting
CRT goal
Helped a
teammate
Survey said you were professional
between 80% -88.5% t2b
verbatim says name
Balance
performer
for the
week
Emailed
team a best
practice for
AHT
Answered question
in the chat
over heard using an acknowledgment
statement
Unaccounted
.49 or lower
Meeting t2box goal
(
AHT
reduced
by 5 sec
Survey
said you
were
great.
Meeting
mobile
goal 40%
Meeting
cti goal
10 good surveys in a row
over heard using an empathy statement
Meeting
transfer
goal
Emailed
the team
a best
practice
Under
AHT goal
for the
day
Survey
said you
were
excellent