between 80% -88.5% t2b 10 good surveys in a row Emailed the team a best practice over heard using an empathy statement verbatim says name Unaccounted .49 or lower 90% T2b (87% core) Meeting CRT goal Answered question in the chat Answered question in the chat Balance performer for the week mobile offers 20% or more Survey said you were excellent over heard using an acknowledgment statement Emailed the team a best practice Emailed team a best practice for AHT Meeting t2box goal ( meeting QA Survey said you were great. AHT reduced by 3sec Survey said you were professional over heard saying new survey AHT reduced by 5 sec Under AHT goal for the day Meeting cti goal verbatim says name Helped a teammate Meeting transfer goal wow call 5 good surveys in a row Meeting mobile goal 40% between 80% -88.5% t2b 10 good surveys in a row Emailed the team a best practice over heard using an empathy statement verbatim says name Unaccounted .49 or lower 90% T2b (87% core) Meeting CRT goal Answered question in the chat Answered question in the chat Balance performer for the week mobile offers 20% or more Survey said you were excellent over heard using an acknowledgment statement Emailed the team a best practice Emailed team a best practice for AHT Meeting t2box goal ( meeting QA Survey said you were great. AHT reduced by 3sec Survey said you were professional over heard saying new survey AHT reduced by 5 sec Under AHT goal for the day Meeting cti goal verbatim says name Helped a teammate Meeting transfer goal wow call 5 good surveys in a row Meeting mobile goal 40%
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
between 80% -88.5% t2b
10 good surveys in a row
Emailed
the team
a best
practice
over heard using an empathy statement
verbatim says name
Unaccounted
.49 or lower
90% T2b
(87% core)
Meeting
CRT goal
Answered question
in the chat
Answered question
in the chat
Balance
performer
for the
week
mobile offers 20% or more
Survey
said you
were
excellent
over heard using an acknowledgment
statement
Emailed
the team
a best
practice
Emailed
team a best
practice for
AHT
Meeting t2box goal
(
meeting QA
Survey
said you
were
great.
AHT
reduced
by 3sec
Survey said you were professional
over heard saying new survey
AHT
reduced
by 5 sec
Under
AHT goal
for the
day
Meeting
cti goal
verbatim says name
Helped a
teammate
Meeting
transfer
goal
wow call
5 good surveys in a row
Meeting
mobile
goal 40%