Emailed team a best practice for AHT Survey said you were excellent meeting QA Emailed the team a best practice AHT reduced by 3sec over heard using an empathy statement between 80% -88.5% t2b Meeting transfer goal over heard using an acknowledgment statement Unaccounted .49 or lower mobile offers 20% or more Meeting t2box goal ( over heard saying new survey Emailed the team a best practice Survey said you were great. Meeting cti goal Meeting CRT goal wow call Answered question in the chat Answered question in the chat verbatim says name Survey said you were professional Meeting mobile goal 40% AHT reduced by 5 sec Helped a teammate Under AHT goal for the day 90% T2b (87% core) Balance performer for the week 5 good surveys in a row 10 good surveys in a row verbatim says name Emailed team a best practice for AHT Survey said you were excellent meeting QA Emailed the team a best practice AHT reduced by 3sec over heard using an empathy statement between 80% -88.5% t2b Meeting transfer goal over heard using an acknowledgment statement Unaccounted .49 or lower mobile offers 20% or more Meeting t2box goal ( over heard saying new survey Emailed the team a best practice Survey said you were great. Meeting cti goal Meeting CRT goal wow call Answered question in the chat Answered question in the chat verbatim says name Survey said you were professional Meeting mobile goal 40% AHT reduced by 5 sec Helped a teammate Under AHT goal for the day 90% T2b (87% core) Balance performer for the week 5 good surveys in a row 10 good surveys in a row verbatim says name
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Emailed
team a best
practice for
AHT
Survey
said you
were
excellent
meeting QA
Emailed
the team
a best
practice
AHT
reduced
by 3sec
over heard using an empathy statement
between 80% -88.5% t2b
Meeting
transfer
goal
over heard using an acknowledgment
statement
Unaccounted
.49 or lower
mobile offers 20% or more
Meeting t2box goal
(
over heard saying new survey
Emailed
the team
a best
practice
Survey
said you
were
great.
Meeting
cti goal
Meeting
CRT goal
wow call
Answered question
in the chat
Answered question
in the chat
verbatim says name
Survey said you were professional
Meeting
mobile
goal 40%
AHT
reduced
by 5 sec
Helped a
teammate
Under
AHT goal
for the
day
90% T2b
(87% core)
Balance
performer
for the
week
5 good surveys in a row
10 good surveys in a row
verbatim says name