Meeting cti goal Survey said you were great. over heard saying new survey Helped a teammate Answered question in the chat 5 good surveys in a row Survey said you were professional AHT reduced by 3sec between 80% -88.5% t2b AHT reduced by 5 sec mobile offers 20% or more over heard using an acknowledgment statement Meeting CRT goal Emailed the team a best practice 90% T2b (87% core) Unaccounted .49 or lower Survey said you were excellent over heard using an empathy statement Meeting t2box goal ( Under AHT goal for the day Meeting transfer goal 10 good surveys in a row verbatim says name Emailed the team a best practice verbatim says name wow call meeting QA Answered question in the chat Balance performer for the week Meeting mobile goal 40% Emailed team a best practice for AHT Meeting cti goal Survey said you were great. over heard saying new survey Helped a teammate Answered question in the chat 5 good surveys in a row Survey said you were professional AHT reduced by 3sec between 80% -88.5% t2b AHT reduced by 5 sec mobile offers 20% or more over heard using an acknowledgment statement Meeting CRT goal Emailed the team a best practice 90% T2b (87% core) Unaccounted .49 or lower Survey said you were excellent over heard using an empathy statement Meeting t2box goal ( Under AHT goal for the day Meeting transfer goal 10 good surveys in a row verbatim says name Emailed the team a best practice verbatim says name wow call meeting QA Answered question in the chat Balance performer for the week Meeting mobile goal 40% Emailed team a best practice for AHT
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Meeting
cti goal
Survey
said you
were
great.
over heard saying new survey
Helped a
teammate
Answered question
in the chat
5 good surveys in a row
Survey said you were professional
AHT
reduced
by 3sec
between 80% -88.5% t2b
AHT
reduced
by 5 sec
mobile offers 20% or more
over heard using an acknowledgment
statement
Meeting
CRT goal
Emailed
the team
a best
practice
90% T2b
(87% core)
Unaccounted
.49 or lower
Survey
said you
were
excellent
over heard using an empathy statement
Meeting t2box goal
(
Under
AHT goal
for the
day
Meeting
transfer
goal
10 good surveys in a row
verbatim says name
Emailed
the team
a best
practice
verbatim says name
wow call
meeting QA
Answered question
in the chat
Balance
performer
for the
week
Meeting
mobile
goal 40%
Emailed
team a best
practice for
AHT