mobile offers 20% or more Meeting mobile goal 40% Answered question in the chat verbatim says name Emailed the team a best practice verbatim says name Answered question in the chat Meeting t2box goal ( Survey said you were great. over heard using an acknowledgment statement AHT reduced by 5 sec over heard using an empathy statement Unaccounted .49 or lower Emailed team a best practice for AHT Under AHT goal for the day AHT reduced by 3sec over heard saying new survey Survey said you were excellent between 80% -88.5% t2b Survey said you were professional 90% T2b (87% core) meeting QA Balance performer for the week Meeting CRT goal wow call Helped a teammate 10 good surveys in a row Emailed the team a best practice 5 good surveys in a row Meeting cti goal Meeting transfer goal mobile offers 20% or more Meeting mobile goal 40% Answered question in the chat verbatim says name Emailed the team a best practice verbatim says name Answered question in the chat Meeting t2box goal ( Survey said you were great. over heard using an acknowledgment statement AHT reduced by 5 sec over heard using an empathy statement Unaccounted .49 or lower Emailed team a best practice for AHT Under AHT goal for the day AHT reduced by 3sec over heard saying new survey Survey said you were excellent between 80% -88.5% t2b Survey said you were professional 90% T2b (87% core) meeting QA Balance performer for the week Meeting CRT goal wow call Helped a teammate 10 good surveys in a row Emailed the team a best practice 5 good surveys in a row Meeting cti goal Meeting transfer goal
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
mobile offers 20% or more
Meeting
mobile
goal 40%
Answered question
in the chat
verbatim says name
Emailed
the team
a best
practice
verbatim says name
Answered question
in the chat
Meeting t2box goal
(
Survey
said you
were
great.
over heard using an acknowledgment
statement
AHT
reduced
by 5 sec
over heard using an empathy statement
Unaccounted
.49 or lower
Emailed
team a best
practice for
AHT
Under
AHT goal
for the
day
AHT
reduced
by 3sec
over heard saying new survey
Survey
said you
were
excellent
between 80% -88.5% t2b
Survey said you were professional
90% T2b
(87% core)
meeting QA
Balance
performer
for the
week
Meeting
CRT goal
wow call
Helped a
teammate
10 good surveys in a row
Emailed
the team
a best
practice
5 good surveys in a row
Meeting
cti goal
Meeting
transfer
goal