5 good surveys in a row Helped a teammate Balance performer for the week verbatim says name between 80% -88.5% t2b Under AHT goal for the day 10 good surveys in a row meeting QA verbatim says name Meeting t2box goal ( AHT reduced by 3sec over heard saying new survey over heard using an empathy statement wow call Answered question in the chat Emailed team a best practice for AHT Meeting mobile goal 40% Meeting CRT goal Answered question in the chat Emailed the team a best practice 90% T2b (87% core) Unaccounted .49 or lower Survey said you were great. Survey said you were excellent AHT reduced by 5 sec Emailed the team a best practice Meeting cti goal mobile offers 20% or more Meeting transfer goal over heard using an acknowledgment statement Survey said you were professional 5 good surveys in a row Helped a teammate Balance performer for the week verbatim says name between 80% -88.5% t2b Under AHT goal for the day 10 good surveys in a row meeting QA verbatim says name Meeting t2box goal ( AHT reduced by 3sec over heard saying new survey over heard using an empathy statement wow call Answered question in the chat Emailed team a best practice for AHT Meeting mobile goal 40% Meeting CRT goal Answered question in the chat Emailed the team a best practice 90% T2b (87% core) Unaccounted .49 or lower Survey said you were great. Survey said you were excellent AHT reduced by 5 sec Emailed the team a best practice Meeting cti goal mobile offers 20% or more Meeting transfer goal over heard using an acknowledgment statement Survey said you were professional
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
5 good surveys in a row
Helped a
teammate
Balance
performer
for the
week
verbatim says name
between 80% -88.5% t2b
Under
AHT goal
for the
day
10 good surveys in a row
meeting QA
verbatim says name
Meeting t2box goal
(
AHT
reduced
by 3sec
over heard saying new survey
over heard using an empathy statement
wow call
Answered question
in the chat
Emailed
team a best
practice for
AHT
Meeting
mobile
goal 40%
Meeting
CRT goal
Answered question
in the chat
Emailed
the team
a best
practice
90% T2b
(87% core)
Unaccounted
.49 or lower
Survey
said you
were
great.
Survey
said you
were
excellent
AHT
reduced
by 5 sec
Emailed
the team
a best
practice
Meeting
cti goal
mobile offers 20% or more
Meeting
transfer
goal
over heard using an acknowledgment
statement
Survey said you were professional