meeting QA Answered question in the chat Survey said you were great. over heard using an empathy statement verbatim says name Unaccounted .49 or lower AHT reduced by 3sec Under AHT goal for the day Meeting transfer goal over heard using an acknowledgment statement 90% T2b (87% core) Emailed the team a best practice Meeting CRT goal Emailed team a best practice for AHT verbatim says name AHT reduced by 5 sec Answered question in the chat 5 good surveys in a row Survey said you were excellent Meeting cti goal between 80% -88.5% t2b mobile offers 20% or more 10 good surveys in a row wow call over heard saying new survey Meeting t2box goal ( Helped a teammate Meeting mobile goal 40% Survey said you were professional Emailed the team a best practice Balance performer for the week meeting QA Answered question in the chat Survey said you were great. over heard using an empathy statement verbatim says name Unaccounted .49 or lower AHT reduced by 3sec Under AHT goal for the day Meeting transfer goal over heard using an acknowledgment statement 90% T2b (87% core) Emailed the team a best practice Meeting CRT goal Emailed team a best practice for AHT verbatim says name AHT reduced by 5 sec Answered question in the chat 5 good surveys in a row Survey said you were excellent Meeting cti goal between 80% -88.5% t2b mobile offers 20% or more 10 good surveys in a row wow call over heard saying new survey Meeting t2box goal ( Helped a teammate Meeting mobile goal 40% Survey said you were professional Emailed the team a best practice Balance performer for the week
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
meeting QA
Answered question
in the chat
Survey
said you
were
great.
over heard using an empathy statement
verbatim says name
Unaccounted
.49 or lower
AHT
reduced
by 3sec
Under
AHT goal
for the
day
Meeting
transfer
goal
over heard using an acknowledgment
statement
90% T2b
(87% core)
Emailed
the team
a best
practice
Meeting
CRT goal
Emailed
team a best
practice for
AHT
verbatim says name
AHT
reduced
by 5 sec
Answered question
in the chat
5 good surveys in a row
Survey
said you
were
excellent
Meeting
cti goal
between 80% -88.5% t2b
mobile offers 20% or more
10 good surveys in a row
wow call
over heard saying new survey
Meeting t2box goal
(
Helped a
teammate
Meeting
mobile
goal 40%
Survey said you were professional
Emailed
the team
a best
practice
Balance
performer
for the
week