WK 4 QA - 85% above WK 4 AHT - 500secs below Highest CSAT - EOM Lowest AHT - EOM Highest QA - EOM Commendation Call Highest LTR - Weekly Lowest AHT - Weekly Commendation Call Commendation Call WK 2 QA - 85% above WK 3 AHT - 520secs below WK 3 QA - 85% above WK 2 AHT - 540secs below No QA Flags 98% Show Rate - EOM WK 1 QA - 85% above Highest LTR - EOM 2 100% QAs - Weekly Highest QA - Weekly 100% Show Rate - Weekly WK 1 AHT - 550 secs below Highest CSAT - Weekly 3 or more CSATs/LTR - Daily (Passing Scores Only) WK 4 QA - 85% above WK 4 AHT - 500secs below Highest CSAT - EOM Lowest AHT - EOM Highest QA - EOM Commendation Call Highest LTR - Weekly Lowest AHT - Weekly Commendation Call Commendation Call WK 2 QA - 85% above WK 3 AHT - 520secs below WK 3 QA - 85% above WK 2 AHT - 540secs below No QA Flags 98% Show Rate - EOM WK 1 QA - 85% above Highest LTR - EOM 2 100% QAs - Weekly Highest QA - Weekly 100% Show Rate - Weekly WK 1 AHT - 550 secs below Highest CSAT - Weekly 3 or more CSATs/LTR - Daily (Passing Scores Only)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
WK 4 QA - 85% above
WK 4 AHT - 500secs below
Highest CSAT - EOM
Lowest AHT - EOM
Highest QA - EOM
Commendation Call
Highest LTR - Weekly
Lowest AHT - Weekly
Commendation Call
Commendation Call
WK 2 QA - 85% above
WK 3 AHT - 520secs below
WK 3 QA - 85% above
WK 2 AHT - 540secs below
No QA Flags
98% Show Rate - EOM
WK 1 QA - 85% above
Highest LTR - EOM
2 100% QAs - Weekly
Highest QA - Weekly
100% Show Rate - Weekly
WK 1 AHT - 550 secs below
Highest CSAT - Weekly
3 or more CSATs/LTR - Daily (Passing Scores Only)