Highest LTR - Weekly WK 2 QA - 85% above 2 100% QAs - Weekly WK 2 AHT - 540secs below Lowest AHT - EOM 98% Show Rate - EOM WK 3 AHT - 520secs below No QA Flags Highest LTR - EOM Commendation Call WK 1 AHT - 550 secs below Lowest AHT - Weekly 3 or more CSATs/LTR - Daily (Passing Scores Only) Highest QA - EOM WK 4 QA - 85% above WK 1 QA - 85% above Highest CSAT - EOM Commendation Call Highest QA - Weekly WK 3 QA - 85% above Highest CSAT - Weekly 100% Show Rate - Weekly WK 4 AHT - 500secs below Commendation Call Highest LTR - Weekly WK 2 QA - 85% above 2 100% QAs - Weekly WK 2 AHT - 540secs below Lowest AHT - EOM 98% Show Rate - EOM WK 3 AHT - 520secs below No QA Flags Highest LTR - EOM Commendation Call WK 1 AHT - 550 secs below Lowest AHT - Weekly 3 or more CSATs/LTR - Daily (Passing Scores Only) Highest QA - EOM WK 4 QA - 85% above WK 1 QA - 85% above Highest CSAT - EOM Commendation Call Highest QA - Weekly WK 3 QA - 85% above Highest CSAT - Weekly 100% Show Rate - Weekly WK 4 AHT - 500secs below Commendation Call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Highest LTR - Weekly
WK 2 QA - 85% above
2 100% QAs - Weekly
WK 2 AHT - 540secs below
Lowest AHT - EOM
98% Show Rate - EOM
WK 3 AHT - 520secs below
No QA Flags
Highest LTR - EOM
Commendation Call
WK 1 AHT - 550 secs below
Lowest AHT - Weekly
3 or more CSATs/LTR - Daily (Passing Scores Only)
Highest QA - EOM
WK 4 QA - 85% above
WK 1 QA - 85% above
Highest CSAT - EOM
Commendation Call
Highest QA - Weekly
WK 3 QA - 85% above
Highest CSAT - Weekly
100% Show Rate - Weekly
WK 4 AHT - 500secs below
Commendation Call