WK 4 QA - 85% above Commendation Call WK 1 QA - 85% above WK 1 AHT - 550 secs below Highest QA - Weekly 2 100% QAs - Weekly Highest CSAT - EOM Highest LTR - Weekly Highest QA - EOM Commendation Call WK 3 QA - 85% above 3 or more CSATs/LTR - Daily (Passing Scores Only) Highest LTR - EOM Lowest AHT - Weekly WK 2 QA - 85% above 98% Show Rate - EOM Commendation Call Lowest AHT - EOM No QA Flags WK 3 AHT - 520secs below 100% Show Rate - Weekly Highest CSAT - Weekly WK 2 AHT - 540secs below WK 4 AHT - 500secs below WK 4 QA - 85% above Commendation Call WK 1 QA - 85% above WK 1 AHT - 550 secs below Highest QA - Weekly 2 100% QAs - Weekly Highest CSAT - EOM Highest LTR - Weekly Highest QA - EOM Commendation Call WK 3 QA - 85% above 3 or more CSATs/LTR - Daily (Passing Scores Only) Highest LTR - EOM Lowest AHT - Weekly WK 2 QA - 85% above 98% Show Rate - EOM Commendation Call Lowest AHT - EOM No QA Flags WK 3 AHT - 520secs below 100% Show Rate - Weekly Highest CSAT - Weekly WK 2 AHT - 540secs below WK 4 AHT - 500secs below
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
WK 4 QA - 85% above
Commendation Call
WK 1 QA - 85% above
WK 1 AHT - 550 secs below
Highest QA - Weekly
2 100% QAs - Weekly
Highest CSAT - EOM
Highest LTR - Weekly
Highest QA - EOM
Commendation Call
WK 3 QA - 85% above
3 or more CSATs/LTR - Daily (Passing Scores Only)
Highest LTR - EOM
Lowest AHT - Weekly
WK 2 QA - 85% above
98% Show Rate - EOM
Commendation Call
Lowest AHT - EOM
No QA Flags
WK 3 AHT - 520secs below
100% Show Rate - Weekly
Highest CSAT - Weekly
WK 2 AHT - 540secs below
WK 4 AHT - 500secs below