100% Show Rate - Weekly WK 2 QA - 85% above Highest LTR - Weekly Highest QA - EOM Highest LTR - EOM WK 1 AHT - 550 secs below WK 4 QA - 85% above Highest QA - Weekly Commendation Call Highest CSAT - EOM Highest CSAT - Weekly Commendation Call WK 4 AHT - 500secs below Lowest AHT - Weekly WK 3 QA - 85% above WK 1 QA - 85% above No QA Flags 3 or more CSATs/LTR - Daily (Passing Scores Only) 98% Show Rate - EOM Commendation Call 2 100% QAs - Weekly WK 2 AHT - 540secs below Lowest AHT - EOM WK 3 AHT - 520secs below 100% Show Rate - Weekly WK 2 QA - 85% above Highest LTR - Weekly Highest QA - EOM Highest LTR - EOM WK 1 AHT - 550 secs below WK 4 QA - 85% above Highest QA - Weekly Commendation Call Highest CSAT - EOM Highest CSAT - Weekly Commendation Call WK 4 AHT - 500secs below Lowest AHT - Weekly WK 3 QA - 85% above WK 1 QA - 85% above No QA Flags 3 or more CSATs/LTR - Daily (Passing Scores Only) 98% Show Rate - EOM Commendation Call 2 100% QAs - Weekly WK 2 AHT - 540secs below Lowest AHT - EOM WK 3 AHT - 520secs below
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
100% Show Rate - Weekly
WK 2 QA - 85% above
Highest LTR - Weekly
Highest QA - EOM
Highest LTR - EOM
WK 1 AHT - 550 secs below
WK 4 QA - 85% above
Highest QA - Weekly
Commendation Call
Highest CSAT - EOM
Highest CSAT - Weekly
Commendation Call
WK 4 AHT - 500secs below
Lowest AHT - Weekly
WK 3 QA - 85% above
WK 1 QA - 85% above
No QA Flags
3 or more CSATs/LTR - Daily (Passing Scores Only)
98% Show Rate - EOM
Commendation Call
2 100% QAs - Weekly
WK 2 AHT - 540secs below
Lowest AHT - EOM
WK 3 AHT - 520secs below