Highest LTR - Weekly Highest QA - Weekly Highest CSAT - Weekly 98% Show Rate - EOM Commendation Call 2 100% QAs - Weekly Commendation Call WK 4 AHT - 500secs below WK 4 QA - 85% above WK 3 QA - 85% above 3 or more CSATs/LTR - Daily (Passing Scores Only) WK 1 QA - 85% above WK 3 AHT - 520secs below Highest QA - EOM WK 1 AHT - 550 secs below WK 2 AHT - 540secs below Highest CSAT - EOM Highest LTR - EOM Lowest AHT - EOM WK 2 QA - 85% above Lowest AHT - Weekly No QA Flags Commendation Call 100% Show Rate - Weekly Highest LTR - Weekly Highest QA - Weekly Highest CSAT - Weekly 98% Show Rate - EOM Commendation Call 2 100% QAs - Weekly Commendation Call WK 4 AHT - 500secs below WK 4 QA - 85% above WK 3 QA - 85% above 3 or more CSATs/LTR - Daily (Passing Scores Only) WK 1 QA - 85% above WK 3 AHT - 520secs below Highest QA - EOM WK 1 AHT - 550 secs below WK 2 AHT - 540secs below Highest CSAT - EOM Highest LTR - EOM Lowest AHT - EOM WK 2 QA - 85% above Lowest AHT - Weekly No QA Flags Commendation Call 100% Show Rate - Weekly
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Highest LTR - Weekly
Highest QA - Weekly
Highest CSAT - Weekly
98% Show Rate - EOM
Commendation Call
2 100% QAs - Weekly
Commendation Call
WK 4 AHT - 500secs below
WK 4 QA - 85% above
WK 3 QA - 85% above
3 or more CSATs/LTR - Daily (Passing Scores Only)
WK 1 QA - 85% above
WK 3 AHT - 520secs below
Highest QA - EOM
WK 1 AHT - 550 secs below
WK 2 AHT - 540secs below
Highest CSAT - EOM
Highest LTR - EOM
Lowest AHT - EOM
WK 2 QA - 85% above
Lowest AHT - Weekly
No QA Flags
Commendation Call
100% Show Rate - Weekly