PromoteE-ServicesVTWchangeOfferadditionalhelpNAALThirdPartyCallApplicationstatusEstimateOASCRTletterPromoteE-ServicesPACSCCreferralAddress/telupdateArrearsDe-escalatean iratecallerPromoteE-ServicesEstimateCPPDDPchangeOfferadditionalhelp1st levelGE sentOptionsDeathnotificationGISIntercept/redirectOfferAdditionalhelpPromoteE-ServicesVTWchangeOfferadditionalhelpNAALThirdPartyCallApplicationstatusEstimateOASCRTletterPromoteE-ServicesPACSCCreferralAddress/telupdateArrearsDe-escalatean iratecallerPromoteE-ServicesEstimateCPPDDPchangeOfferadditionalhelp1st levelGE sentOptionsDeathnotificationGISIntercept/redirectOfferAdditionalhelp

WPG PENSIONS CALL CENTRE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Promote E-Services
  2. VTW change
  3. Offer additional help
  4. NAAL
  5. Third Party Call
  6. Application status
  7. Estimate OAS
  8. CRT letter
  9. Promote E-Services
  10. PAC
  11. SCC referral
  12. Address/tel update
  13. Arrears
  14. De-escalate an irate caller
  15. Promote E-Services
  16. Estimate CPP
  17. DDP change
  18. Offer additional help
  19. 1st level GE sent
  20. Options
  21. Death notification
  22. GIS
  23. Intercept/ redirect
  24. Offer Additional help