OptionsApplicationstatusOfferadditionalhelpOfferAdditionalhelpArrearsPromoteE-ServicesPACOfferadditionalhelpDe-escalatean iratecallerAddress/telupdate1st levelGE sentCRTletterPromoteE-ServicesGISIntercept/redirectDDPchangeEstimateOASDeathnotificationNAALPromoteE-ServicesThirdPartyCallVTWchangeSCCreferralEstimateCPPOptionsApplicationstatusOfferadditionalhelpOfferAdditionalhelpArrearsPromoteE-ServicesPACOfferadditionalhelpDe-escalatean iratecallerAddress/telupdate1st levelGE sentCRTletterPromoteE-ServicesGISIntercept/redirectDDPchangeEstimateOASDeathnotificationNAALPromoteE-ServicesThirdPartyCallVTWchangeSCCreferralEstimateCPP

WPG PENSIONS CALL CENTRE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Options
  2. Application status
  3. Offer additional help
  4. Offer Additional help
  5. Arrears
  6. Promote E-Services
  7. PAC
  8. Offer additional help
  9. De-escalate an irate caller
  10. Address/tel update
  11. 1st level GE sent
  12. CRT letter
  13. Promote E-Services
  14. GIS
  15. Intercept/ redirect
  16. DDP change
  17. Estimate OAS
  18. Death notification
  19. NAAL
  20. Promote E-Services
  21. Third Party Call
  22. VTW change
  23. SCC referral
  24. Estimate CPP