PromoteE-ServicesDDPchangeApplicationstatusOfferAdditionalhelpIntercept/redirectVTWchangeDe-escalatean iratecallerAddress/telupdateOfferadditionalhelpOptionsThirdPartyCallCRTletterDeathnotificationNAALGISPromoteE-ServicesSCCreferralEstimateOASEstimateCPPPromoteE-ServicesPAC1st levelGE sentOfferadditionalhelpArrearsPromoteE-ServicesDDPchangeApplicationstatusOfferAdditionalhelpIntercept/redirectVTWchangeDe-escalatean iratecallerAddress/telupdateOfferadditionalhelpOptionsThirdPartyCallCRTletterDeathnotificationNAALGISPromoteE-ServicesSCCreferralEstimateOASEstimateCPPPromoteE-ServicesPAC1st levelGE sentOfferadditionalhelpArrears

WPG PENSIONS CALL CENTRE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Promote E-Services
  2. DDP change
  3. Application status
  4. Offer Additional help
  5. Intercept/ redirect
  6. VTW change
  7. De-escalate an irate caller
  8. Address/tel update
  9. Offer additional help
  10. Options
  11. Third Party Call
  12. CRT letter
  13. Death notification
  14. NAAL
  15. GIS
  16. Promote E-Services
  17. SCC referral
  18. Estimate OAS
  19. Estimate CPP
  20. Promote E-Services
  21. PAC
  22. 1st level GE sent
  23. Offer additional help
  24. Arrears