Billing Question Agent Verified Phone # No Caller Present Pricing Question Current Patient Hygiene Free! Current Patient Emergency Transfer to Office New Patient Hygiene New Patient Emergency Angry Caller Agent Said 2+ Power Words Agent said "Office Manager" 1+ Appt Schedule on 1 Call! Agent Verified Spelling Insurance Question Billing Question Agent Verified Phone # No Caller Present Pricing Question Current Patient Hygiene Free! Current Patient Emergency Transfer to Office New Patient Hygiene New Patient Emergency Angry Caller Agent Said 2+ Power Words Agent said "Office Manager" 1+ Appt Schedule on 1 Call! Agent Verified Spelling Insurance Question
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Billing Question
I-Agent Verified Phone #
I-No Caller Present
G-Pricing Question
N-Current Patient Hygiene
B-Free!
I-Current Patient Emergency
I-Transfer to Office
G-New Patient Hygiene
B-New Patient
Emergency
B-Angry Caller
G-Agent Said 2+ Power Words
G-Agent said "Office Manager"
N-1+ Appt Schedule on 1 Call!
N-Agent Verified Spelling
B-Insurance Question