Angry Caller Agent Verified Phone # Insurance Question New Patient Emergency Current Patient Emergency No Caller Present Pricing Question New Patient Hygiene Current Patient Hygiene Billing Question Agent Verified Spelling Free! Agent Said 2+ Power Words Transfer to Office 1+ Appt Schedule on 1 Call! Agent said "Office Manager" Angry Caller Agent Verified Phone # Insurance Question New Patient Emergency Current Patient Emergency No Caller Present Pricing Question New Patient Hygiene Current Patient Hygiene Billing Question Agent Verified Spelling Free! Agent Said 2+ Power Words Transfer to Office 1+ Appt Schedule on 1 Call! Agent said "Office Manager"
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Angry Caller
I-Agent Verified Phone #
B-Insurance Question
B-New Patient
Emergency
I-Current Patient Emergency
I-No Caller Present
G-Pricing Question
G-New Patient Hygiene
N-Current Patient Hygiene
N-Billing Question
N-Agent Verified Spelling
B-Free!
G-Agent Said 2+ Power Words
I-Transfer to Office
N-1+ Appt Schedule on 1 Call!
G-Agent said "Office Manager"