SpeakUpErrorPreventionToolsThree wayrepeatand readbackAskQuestionsSBARCrossCheckHighReliabilityOrganization(HRO)_STARfor selfcheckinghigh risksituationsValidateandVerifyCUS(Concerned,Uncomfortable,Safety Issue)ReportingEventsEffectivelyCommunicateClarifyingQuestionsStandardizedHandoffsPhoneticClarificationSpeakUpErrorPreventionToolsThree wayrepeatand readbackAskQuestionsSBARCrossCheckHighReliabilityOrganization(HRO)_STARfor selfcheckinghigh risksituationsValidateandVerifyCUS(Concerned,Uncomfortable,Safety Issue)ReportingEventsEffectivelyCommunicateClarifyingQuestionsStandardizedHandoffsPhoneticClarification

In the Know with HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Speak Up
  2. Error Prevention Tools
  3. Three way repeat and read back
  4. Ask Questions
  5. SBAR
  6. Cross Check
  7. High Reliability Organization (HRO)_
  8. STAR for self checking
  9. high risk situations
  10. Validate and Verify
  11. CUS (Concerned, Uncomfortable, Safety Issue)
  12. Reporting Events
  13. Effectively Communicate
  14. Clarifying Questions
  15. Standardized Handoffs
  16. Phonetic Clarification