SBARCrossCheckSpeakUpPhoneticClarificationHighReliabilityOrganization(HRO)_ErrorPreventionToolsStandardizedHandoffsClarifyingQuestionshigh risksituationsThree wayrepeatand readbackReportingEventsCUS(Concerned,Uncomfortable,Safety Issue)EffectivelyCommunicateValidateandVerifyAskQuestionsSTARfor selfcheckingSBARCrossCheckSpeakUpPhoneticClarificationHighReliabilityOrganization(HRO)_ErrorPreventionToolsStandardizedHandoffsClarifyingQuestionshigh risksituationsThree wayrepeatand readbackReportingEventsCUS(Concerned,Uncomfortable,Safety Issue)EffectivelyCommunicateValidateandVerifyAskQuestionsSTARfor selfchecking

In the Know with HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SBAR
  2. Cross Check
  3. Speak Up
  4. Phonetic Clarification
  5. High Reliability Organization (HRO)_
  6. Error Prevention Tools
  7. Standardized Handoffs
  8. Clarifying Questions
  9. high risk situations
  10. Three way repeat and read back
  11. Reporting Events
  12. CUS (Concerned, Uncomfortable, Safety Issue)
  13. Effectively Communicate
  14. Validate and Verify
  15. Ask Questions
  16. STAR for self checking