CrossCheckStandardizedHandoffsErrorPreventionToolsValidateandVerifyClarifyingQuestionsEffectivelyCommunicateAskQuestionsSpeakUpReportingEventsSTARfor selfcheckingSBARHighReliabilityOrganization(HRO)_PhoneticClarificationThree wayrepeatand readbackhigh risksituationsCUS(Concerned,Uncomfortable,Safety Issue)CrossCheckStandardizedHandoffsErrorPreventionToolsValidateandVerifyClarifyingQuestionsEffectivelyCommunicateAskQuestionsSpeakUpReportingEventsSTARfor selfcheckingSBARHighReliabilityOrganization(HRO)_PhoneticClarificationThree wayrepeatand readbackhigh risksituationsCUS(Concerned,Uncomfortable,Safety Issue)

In the Know with HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cross Check
  2. Standardized Handoffs
  3. Error Prevention Tools
  4. Validate and Verify
  5. Clarifying Questions
  6. Effectively Communicate
  7. Ask Questions
  8. Speak Up
  9. Reporting Events
  10. STAR for self checking
  11. SBAR
  12. High Reliability Organization (HRO)_
  13. Phonetic Clarification
  14. Three way repeat and read back
  15. high risk situations
  16. CUS (Concerned, Uncomfortable, Safety Issue)