ValidateandVerifyThree wayrepeatand readbackSpeakUpCrossCheckPhoneticClarificationCUS(Concerned,Uncomfortable,Safety Issue)STARfor selfcheckinghigh risksituationsStandardizedHandoffsSBARClarifyingQuestionsAskQuestionsEffectivelyCommunicateErrorPreventionToolsReportingEventsHighReliabilityOrganization(HRO)_ValidateandVerifyThree wayrepeatand readbackSpeakUpCrossCheckPhoneticClarificationCUS(Concerned,Uncomfortable,Safety Issue)STARfor selfcheckinghigh risksituationsStandardizedHandoffsSBARClarifyingQuestionsAskQuestionsEffectivelyCommunicateErrorPreventionToolsReportingEventsHighReliabilityOrganization(HRO)_

In the Know with HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Validate and Verify
  2. Three way repeat and read back
  3. Speak Up
  4. Cross Check
  5. Phonetic Clarification
  6. CUS (Concerned, Uncomfortable, Safety Issue)
  7. STAR for self checking
  8. high risk situations
  9. Standardized Handoffs
  10. SBAR
  11. Clarifying Questions
  12. Ask Questions
  13. Effectively Communicate
  14. Error Prevention Tools
  15. Reporting Events
  16. High Reliability Organization (HRO)_