high risksituationsThree wayrepeatand readbackReportingEventsSTARfor selfcheckingCrossCheckSBARErrorPreventionToolsClarifyingQuestionsSpeakUpCUS(Concerned,Uncomfortable,Safety Issue)AskQuestionsPhoneticClarificationHighReliabilityOrganization(HRO)_StandardizedHandoffsEffectivelyCommunicateValidateandVerifyhigh risksituationsThree wayrepeatand readbackReportingEventsSTARfor selfcheckingCrossCheckSBARErrorPreventionToolsClarifyingQuestionsSpeakUpCUS(Concerned,Uncomfortable,Safety Issue)AskQuestionsPhoneticClarificationHighReliabilityOrganization(HRO)_StandardizedHandoffsEffectivelyCommunicateValidateandVerify

In the Know with HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. high risk situations
  2. Three way repeat and read back
  3. Reporting Events
  4. STAR for self checking
  5. Cross Check
  6. SBAR
  7. Error Prevention Tools
  8. Clarifying Questions
  9. Speak Up
  10. CUS (Concerned, Uncomfortable, Safety Issue)
  11. Ask Questions
  12. Phonetic Clarification
  13. High Reliability Organization (HRO)_
  14. Standardized Handoffs
  15. Effectively Communicate
  16. Validate and Verify