Three wayrepeatand readbackSpeakUpStandardizedHandoffsCrossCheckSTARfor selfcheckinghigh risksituationsValidateandVerifyClarifyingQuestionsReportingEventsAskQuestionsHighReliabilityOrganization(HRO)_CUS(Concerned,Uncomfortable,Safety Issue)ErrorPreventionToolsPhoneticClarificationSBAREffectivelyCommunicateThree wayrepeatand readbackSpeakUpStandardizedHandoffsCrossCheckSTARfor selfcheckinghigh risksituationsValidateandVerifyClarifyingQuestionsReportingEventsAskQuestionsHighReliabilityOrganization(HRO)_CUS(Concerned,Uncomfortable,Safety Issue)ErrorPreventionToolsPhoneticClarificationSBAREffectivelyCommunicate

In the Know with HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Three way repeat and read back
  2. Speak Up
  3. Standardized Handoffs
  4. Cross Check
  5. STAR for self checking
  6. high risk situations
  7. Validate and Verify
  8. Clarifying Questions
  9. Reporting Events
  10. Ask Questions
  11. High Reliability Organization (HRO)_
  12. CUS (Concerned, Uncomfortable, Safety Issue)
  13. Error Prevention Tools
  14. Phonetic Clarification
  15. SBAR
  16. Effectively Communicate