ReportingEventsEffectivelyCommunicateErrorPreventionToolsClarifyingQuestionsSTARfor selfcheckingHighReliabilityOrganization(HRO)_StandardizedHandoffsThree wayrepeatand readbackValidateandVerifyPhoneticClarificationSpeakUpSBARAskQuestionsCrossCheckhigh risksituationsCUS(Concerned,Uncomfortable,Safety Issue)ReportingEventsEffectivelyCommunicateErrorPreventionToolsClarifyingQuestionsSTARfor selfcheckingHighReliabilityOrganization(HRO)_StandardizedHandoffsThree wayrepeatand readbackValidateandVerifyPhoneticClarificationSpeakUpSBARAskQuestionsCrossCheckhigh risksituationsCUS(Concerned,Uncomfortable,Safety Issue)

In the Know with HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reporting Events
  2. Effectively Communicate
  3. Error Prevention Tools
  4. Clarifying Questions
  5. STAR for self checking
  6. High Reliability Organization (HRO)_
  7. Standardized Handoffs
  8. Three way repeat and read back
  9. Validate and Verify
  10. Phonetic Clarification
  11. Speak Up
  12. SBAR
  13. Ask Questions
  14. Cross Check
  15. high risk situations
  16. CUS (Concerned, Uncomfortable, Safety Issue)