ErrorPreventionToolsAskQuestionsEffectivelyCommunicateSpeakUpStandardizedHandoffsPhoneticClarificationCrossCheckThree wayrepeatand readbackhigh risksituationsSTARfor selfcheckingCUS(Concerned,Uncomfortable,Safety Issue)SBARValidateandVerifyHighReliabilityOrganization(HRO)_ReportingEventsClarifyingQuestionsErrorPreventionToolsAskQuestionsEffectivelyCommunicateSpeakUpStandardizedHandoffsPhoneticClarificationCrossCheckThree wayrepeatand readbackhigh risksituationsSTARfor selfcheckingCUS(Concerned,Uncomfortable,Safety Issue)SBARValidateandVerifyHighReliabilityOrganization(HRO)_ReportingEventsClarifyingQuestions

In the Know with HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Error Prevention Tools
  2. Ask Questions
  3. Effectively Communicate
  4. Speak Up
  5. Standardized Handoffs
  6. Phonetic Clarification
  7. Cross Check
  8. Three way repeat and read back
  9. high risk situations
  10. STAR for self checking
  11. CUS (Concerned, Uncomfortable, Safety Issue)
  12. SBAR
  13. Validate and Verify
  14. High Reliability Organization (HRO)_
  15. Reporting Events
  16. Clarifying Questions