high risksituationsSTARfor selfcheckingCUS(Concerned,Uncomfortable,Safety Issue)ClarifyingQuestionsErrorPreventionToolsCrossCheckThree wayrepeatand readbackHighReliabilityOrganization(HRO)_AskQuestionsSpeakUpPhoneticClarificationValidateandVerifyStandardizedHandoffsEffectivelyCommunicateReportingEventsSBARhigh risksituationsSTARfor selfcheckingCUS(Concerned,Uncomfortable,Safety Issue)ClarifyingQuestionsErrorPreventionToolsCrossCheckThree wayrepeatand readbackHighReliabilityOrganization(HRO)_AskQuestionsSpeakUpPhoneticClarificationValidateandVerifyStandardizedHandoffsEffectivelyCommunicateReportingEventsSBAR

In the Know with HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. high risk situations
  2. STAR for self checking
  3. CUS (Concerned, Uncomfortable, Safety Issue)
  4. Clarifying Questions
  5. Error Prevention Tools
  6. Cross Check
  7. Three way repeat and read back
  8. High Reliability Organization (HRO)_
  9. Ask Questions
  10. Speak Up
  11. Phonetic Clarification
  12. Validate and Verify
  13. Standardized Handoffs
  14. Effectively Communicate
  15. Reporting Events
  16. SBAR