InboundAHT 661-681 sec Youshowedup onTIME!KUDOSCALLCSATscore of90%-100%NOsupervisorcallsCallerfromFlorida(order#)EscalationinRightNowAssisted aTeamMember(who?)Sign upforOT70 callsTaken ina DayAccepta ShiftTradeMeet DailyMetricGoals(ALL)5STARCSATFedExResolutionCallerfrom NewYork(order #)eGCcallUtilizationof 80%660InboundAHTFreeSpace4STARCSAT4 FiveStarStellas ina DayCall toreq EDDupdate40 callsTaken ina DayCSATscore of83%-89%FreeSpaceInboundAHT 661-681 secYoushowedup onTIME!KUDOSCALLCSATscore of90%-100%NOsupervisorcallsCallerfromFlorida(order#)EscalationinRightNowAssisted aTeamMember(who?)Sign upforOT70 callsTaken ina DayAccepta ShiftTradeMeet DailyMetricGoals(ALL)5STARCSATFedExResolutionCallerfrom NewYork(order #)eGCcallUtilizationof 80%660InboundAHTFreeSpace4STARCSAT4 FiveStarStellas ina DayCall toreq EDDupdate40 callsTaken ina DayCSATscore of83%-89%FreeSpace

Shipping Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Inbound AHT 661-681 sec
  2. You showed up on TIME!
  3. KUDOS CALL
  4. CSAT score of 90%-100%
  5. NO supervisor calls
  6. Caller from Florida (order#)
  7. Escalation in RightNow
  8. Assisted a Team Member (who?)
  9. Sign up for OT
  10. 70 calls Taken in a Day
  11. Accept a Shift Trade
  12. Meet Daily Metric Goals (ALL)
  13. 5 STAR CSAT
  14. FedEx Resolution
  15. Caller from New York (order #)
  16. eGC call
  17. Utilization of 80%
  18. 660 Inbound AHT
  19. Free Space
  20. 4 STAR CSAT
  21. 4 Five Star Stellas in a Day
  22. Call to req EDD update
  23. 40 calls Taken in a Day
  24. CSAT score of 83%-89%
  25. Free Space