FreeSpace660InboundAHT FreeSpace70 callsTaken ina DayInboundAHT 661-681 secCSATscore of90%-100%Meet DailyMetricGoals(ALL)FedExResolutionSign upforOTAccepta ShiftTradeUtilizationof 80%CSATscore of83%-89%NOsupervisorcalls5STARCSATEscalationinRightNoweGCcall4 FiveStarStellas ina DayKUDOSCALLCallerfromFlorida(order#)Call toreq EDDupdateCallerfrom NewYork(order #)4STARCSATAssisted aTeamMember(who?)40 callsTaken ina DayYoushowedup onTIME!FreeSpace660InboundAHTFreeSpace70 callsTaken ina DayInboundAHT 661-681 secCSATscore of90%-100%Meet DailyMetricGoals(ALL)FedExResolutionSign upforOTAccepta ShiftTradeUtilizationof 80%CSATscore of83%-89%NOsupervisorcalls5STARCSATEscalationinRightNoweGCcall4 FiveStarStellas ina DayKUDOSCALLCallerfromFlorida(order#)Call toreq EDDupdateCallerfrom NewYork(order #)4STARCSATAssisted aTeamMember(who?)40 callsTaken ina DayYoushowedup onTIME!

Shipping Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Free Space
  2. 660 Inbound AHT
  3. Free Space
  4. 70 calls Taken in a Day
  5. Inbound AHT 661-681 sec
  6. CSAT score of 90%-100%
  7. Meet Daily Metric Goals (ALL)
  8. FedEx Resolution
  9. Sign up for OT
  10. Accept a Shift Trade
  11. Utilization of 80%
  12. CSAT score of 83%-89%
  13. NO supervisor calls
  14. 5 STAR CSAT
  15. Escalation in RightNow
  16. eGC call
  17. 4 Five Star Stellas in a Day
  18. KUDOS CALL
  19. Caller from Florida (order#)
  20. Call to req EDD update
  21. Caller from New York (order #)
  22. 4 STAR CSAT
  23. Assisted a Team Member (who?)
  24. 40 calls Taken in a Day
  25. You showed up on TIME!