KUDOSCALL660InboundAHTCSATscore of90%-100%Utilizationof 80%FreeSpaceAccepta ShiftTrade4 FiveStarStellas ina DayCallerfrom NewYork(order #)40 callsTaken ina DayCSATscore of83%-89%InboundAHT 661-681 sec70 callsTaken ina DaySign upforOT 5STARCSATFreeSpaceEscalationinRightNowFedExResolutionMeet DailyMetricGoals(ALL)4STARCSATCallerfromFlorida(order#)Youshowedup onTIME!NOsupervisorcallseGCcallAssisted aTeamMember(who?)Call toreq EDDupdateKUDOSCALL660InboundAHTCSATscore of90%-100%Utilizationof 80%FreeSpaceAccepta ShiftTrade4 FiveStarStellas ina DayCallerfrom NewYork(order #)40 callsTaken ina DayCSATscore of83%-89%InboundAHT 661-681 sec70 callsTaken ina DaySign upforOT5STARCSATFreeSpaceEscalationinRightNowFedExResolutionMeet DailyMetricGoals(ALL)4STARCSATCallerfromFlorida(order#)Youshowedup onTIME!NOsupervisorcallseGCcallAssisted aTeamMember(who?)Call toreq EDDupdate

Shipping Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. KUDOS CALL
  2. 660 Inbound AHT
  3. CSAT score of 90%-100%
  4. Utilization of 80%
  5. Free Space
  6. Accept a Shift Trade
  7. 4 Five Star Stellas in a Day
  8. Caller from New York (order #)
  9. 40 calls Taken in a Day
  10. CSAT score of 83%-89%
  11. Inbound AHT 661-681 sec
  12. 70 calls Taken in a Day
  13. Sign up for OT
  14. 5 STAR CSAT
  15. Free Space
  16. Escalation in RightNow
  17. FedEx Resolution
  18. Meet Daily Metric Goals (ALL)
  19. 4 STAR CSAT
  20. Caller from Florida (order#)
  21. You showed up on TIME!
  22. NO supervisor calls
  23. eGC call
  24. Assisted a Team Member (who?)
  25. Call to req EDD update