FreeSpaceAssisted aTeamMember(who?)CallerfromFlorida(order#) 5STARCSATYoushowedup onTIME!FedExResolution4 FiveStarStellas ina DayCSATscore of90%-100%InboundAHT 661-681 secEscalationinRightNowNOsupervisorcalls70 callsTaken ina DayAccepta ShiftTrade40 callsTaken ina DayCSATscore of83%-89%4STARCSATFreeSpaceCallerfrom NewYork(order #)Utilizationof 80%Sign upforOT660InboundAHTCall toreq EDDupdateeGCcallKUDOSCALLMeet DailyMetricGoals(ALL)FreeSpaceAssisted aTeamMember(who?)CallerfromFlorida(order#)5STARCSATYoushowedup onTIME!FedExResolution4 FiveStarStellas ina DayCSATscore of90%-100%InboundAHT 661-681 secEscalationinRightNowNOsupervisorcalls70 callsTaken ina DayAccepta ShiftTrade40 callsTaken ina DayCSATscore of83%-89%4STARCSATFreeSpaceCallerfrom NewYork(order #)Utilizationof 80%Sign upforOT660InboundAHTCall toreq EDDupdateeGCcallKUDOSCALLMeet DailyMetricGoals(ALL)

Shipping Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free Space
  2. Assisted a Team Member (who?)
  3. Caller from Florida (order#)
  4. 5 STAR CSAT
  5. You showed up on TIME!
  6. FedEx Resolution
  7. 4 Five Star Stellas in a Day
  8. CSAT score of 90%-100%
  9. Inbound AHT 661-681 sec
  10. Escalation in RightNow
  11. NO supervisor calls
  12. 70 calls Taken in a Day
  13. Accept a Shift Trade
  14. 40 calls Taken in a Day
  15. CSAT score of 83%-89%
  16. 4 STAR CSAT
  17. Free Space
  18. Caller from New York (order #)
  19. Utilization of 80%
  20. Sign up for OT
  21. 660 Inbound AHT
  22. Call to req EDD update
  23. eGC call
  24. KUDOS CALL
  25. Meet Daily Metric Goals (ALL)