Sign upforOT660InboundAHTCSATscore of83%-89% FedExResolutionEscalationinRightNowCallerfrom NewYork(order #)Accepta ShiftTrade70 callsTaken ina Day4STARCSATAssisted aTeamMember(who?)5STARCSATCallerfromFlorida(order#)FreeSpaceInboundAHT 661-681 secUtilizationof 80%FreeSpaceCSATscore of90%-100%KUDOSCALL40 callsTaken ina DayNOsupervisorcallsCall toreq EDDupdateeGCcallYoushowedup onTIME!4 FiveStarStellas ina DayMeet DailyMetricGoals(ALL)Sign upforOT660InboundAHTCSATscore of83%-89%FedExResolutionEscalationinRightNowCallerfrom NewYork(order #)Accepta ShiftTrade70 callsTaken ina Day4STARCSATAssisted aTeamMember(who?)5STARCSATCallerfromFlorida(order#)FreeSpaceInboundAHT 661-681 secUtilizationof 80%FreeSpaceCSATscore of90%-100%KUDOSCALL40 callsTaken ina DayNOsupervisorcallsCall toreq EDDupdateeGCcallYoushowedup onTIME!4 FiveStarStellas ina DayMeet DailyMetricGoals(ALL)

Shipping Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sign up for OT
  2. 660 Inbound AHT
  3. CSAT score of 83%-89%
  4. FedEx Resolution
  5. Escalation in RightNow
  6. Caller from New York (order #)
  7. Accept a Shift Trade
  8. 70 calls Taken in a Day
  9. 4 STAR CSAT
  10. Assisted a Team Member (who?)
  11. 5 STAR CSAT
  12. Caller from Florida (order#)
  13. Free Space
  14. Inbound AHT 661-681 sec
  15. Utilization of 80%
  16. Free Space
  17. CSAT score of 90%-100%
  18. KUDOS CALL
  19. 40 calls Taken in a Day
  20. NO supervisor calls
  21. Call to req EDD update
  22. eGC call
  23. You showed up on TIME!
  24. 4 Five Star Stellas in a Day
  25. Meet Daily Metric Goals (ALL)