EscalationinRightNow FreeSpaceKUDOSCALLYoushowedup onTIME!FedExResolution40 callsTaken ina DayNOsupervisorcalls660InboundAHTSign upforOT70 callsTaken ina Day5STARCSATFreeSpace4STARCSAT4 FiveStarStellas ina DayMeet DailyMetricGoals(ALL)CSATscore of90%-100%Call toreq EDDupdateeGCcallInboundAHT 661-681 secAssisted aTeamMember(who?)CSATscore of83%-89%Utilizationof 80%Accepta ShiftTradeCallerfrom NewYork(order #)CallerfromFlorida(order#)EscalationinRightNowFreeSpaceKUDOSCALLYoushowedup onTIME!FedExResolution40 callsTaken ina DayNOsupervisorcalls660InboundAHTSign upforOT70 callsTaken ina Day5STARCSATFreeSpace4STARCSAT4 FiveStarStellas ina DayMeet DailyMetricGoals(ALL)CSATscore of90%-100%Call toreq EDDupdateeGCcallInboundAHT 661-681 secAssisted aTeamMember(who?)CSATscore of83%-89%Utilizationof 80%Accepta ShiftTradeCallerfrom NewYork(order #)CallerfromFlorida(order#)

Shipping Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Escalation in RightNow
  2. Free Space
  3. KUDOS CALL
  4. You showed up on TIME!
  5. FedEx Resolution
  6. 40 calls Taken in a Day
  7. NO supervisor calls
  8. 660 Inbound AHT
  9. Sign up for OT
  10. 70 calls Taken in a Day
  11. 5 STAR CSAT
  12. Free Space
  13. 4 STAR CSAT
  14. 4 Five Star Stellas in a Day
  15. Meet Daily Metric Goals (ALL)
  16. CSAT score of 90%-100%
  17. Call to req EDD update
  18. eGC call
  19. Inbound AHT 661-681 sec
  20. Assisted a Team Member (who?)
  21. CSAT score of 83%-89%
  22. Utilization of 80%
  23. Accept a Shift Trade
  24. Caller from New York (order #)
  25. Caller from Florida (order#)