SpeakUpHighReliabilityOrganization(HRO)High RiskSituationsCUS(Concerned,Uncomfortable,Safety IssueCrossCheckPhoneticClarificationStar forSelfCheckingErrorPreventionToolsEffectivelyCommunicateAskQuestionsValidateandVerifyReportingEventsSBARStandardizedHandoffsThree WayRepeatand ReadBackClarifyingQuestionsSpeakUpHighReliabilityOrganization(HRO)High RiskSituationsCUS(Concerned,Uncomfortable,Safety IssueCrossCheckPhoneticClarificationStar forSelfCheckingErrorPreventionToolsEffectivelyCommunicateAskQuestionsValidateandVerifyReportingEventsSBARStandardizedHandoffsThree WayRepeatand ReadBackClarifyingQuestions

HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Speak Up
  2. High Reliability Organization (HRO)
  3. High Risk Situations
  4. CUS (Concerned, Uncomfortable, Safety Issue
  5. Cross Check
  6. Phonetic Clarification
  7. Star for Self Checking
  8. Error Prevention Tools
  9. Effectively Communicate
  10. Ask Questions
  11. Validate and Verify
  12. Reporting Events
  13. SBAR
  14. Standardized Handoffs
  15. Three Way Repeat and Read Back
  16. Clarifying Questions