CUS(Concerned,Uncomfortable,Safety IssueStar forSelfCheckingValidateandVerifyReportingEventsCrossCheckHighReliabilityOrganization(HRO)SBARPhoneticClarificationHigh RiskSituationsClarifyingQuestionsErrorPreventionToolsAskQuestionsSpeakUpStandardizedHandoffsThree WayRepeatand ReadBackEffectivelyCommunicateCUS(Concerned,Uncomfortable,Safety IssueStar forSelfCheckingValidateandVerifyReportingEventsCrossCheckHighReliabilityOrganization(HRO)SBARPhoneticClarificationHigh RiskSituationsClarifyingQuestionsErrorPreventionToolsAskQuestionsSpeakUpStandardizedHandoffsThree WayRepeatand ReadBackEffectivelyCommunicate

HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CUS (Concerned, Uncomfortable, Safety Issue
  2. Star for Self Checking
  3. Validate and Verify
  4. Reporting Events
  5. Cross Check
  6. High Reliability Organization (HRO)
  7. SBAR
  8. Phonetic Clarification
  9. High Risk Situations
  10. Clarifying Questions
  11. Error Prevention Tools
  12. Ask Questions
  13. Speak Up
  14. Standardized Handoffs
  15. Three Way Repeat and Read Back
  16. Effectively Communicate