HighReliabilityOrganization(HRO)ClarifyingQuestionsSBARErrorPreventionToolsStar forSelfCheckingCrossCheckReportingEventsThree WayRepeatand ReadBackPhoneticClarificationStandardizedHandoffsSpeakUpEffectivelyCommunicateAskQuestionsCUS(Concerned,Uncomfortable,Safety IssueValidateandVerifyHigh RiskSituationsHighReliabilityOrganization(HRO)ClarifyingQuestionsSBARErrorPreventionToolsStar forSelfCheckingCrossCheckReportingEventsThree WayRepeatand ReadBackPhoneticClarificationStandardizedHandoffsSpeakUpEffectivelyCommunicateAskQuestionsCUS(Concerned,Uncomfortable,Safety IssueValidateandVerifyHigh RiskSituations

HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. High Reliability Organization (HRO)
  2. Clarifying Questions
  3. SBAR
  4. Error Prevention Tools
  5. Star for Self Checking
  6. Cross Check
  7. Reporting Events
  8. Three Way Repeat and Read Back
  9. Phonetic Clarification
  10. Standardized Handoffs
  11. Speak Up
  12. Effectively Communicate
  13. Ask Questions
  14. CUS (Concerned, Uncomfortable, Safety Issue
  15. Validate and Verify
  16. High Risk Situations