EffectivelyCommunicateAskQuestionsReportingEventsErrorPreventionToolsValidateandVerifyThree WayRepeatand ReadBackPhoneticClarificationCrossCheckHighReliabilityOrganization(HRO)CUS(Concerned,Uncomfortable,Safety IssueSBARStar forSelfCheckingHigh RiskSituationsStandardizedHandoffsSpeakUpClarifyingQuestionsEffectivelyCommunicateAskQuestionsReportingEventsErrorPreventionToolsValidateandVerifyThree WayRepeatand ReadBackPhoneticClarificationCrossCheckHighReliabilityOrganization(HRO)CUS(Concerned,Uncomfortable,Safety IssueSBARStar forSelfCheckingHigh RiskSituationsStandardizedHandoffsSpeakUpClarifyingQuestions

HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Effectively Communicate
  2. Ask Questions
  3. Reporting Events
  4. Error Prevention Tools
  5. Validate and Verify
  6. Three Way Repeat and Read Back
  7. Phonetic Clarification
  8. Cross Check
  9. High Reliability Organization (HRO)
  10. CUS (Concerned, Uncomfortable, Safety Issue
  11. SBAR
  12. Star for Self Checking
  13. High Risk Situations
  14. Standardized Handoffs
  15. Speak Up
  16. Clarifying Questions