ErrorPreventionToolsEffectivelyCommunicateHighReliabilityOrganization(HRO)ValidateandVerifySpeakUpCrossCheckClarifyingQuestionsThree wayrepeatand readbackStandardizedHandoffsCUS(Concerned,Uncomfortable,Safety Issue)SBARReportingEventsPhoneticandNumericClarificationStar forSelfCheckingAskQuestionsHigh RiskSituationsErrorPreventionToolsEffectivelyCommunicateHighReliabilityOrganization(HRO)ValidateandVerifySpeakUpCrossCheckClarifyingQuestionsThree wayrepeatand readbackStandardizedHandoffsCUS(Concerned,Uncomfortable,Safety Issue)SBARReportingEventsPhoneticandNumericClarificationStar forSelfCheckingAskQuestionsHigh RiskSituations

HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Error Prevention Tools
  2. Effectively Communicate
  3. High Reliability Organization (HRO)
  4. Validate and Verify
  5. Speak Up
  6. Cross Check
  7. Clarifying Questions
  8. Three way repeat and read back
  9. Standardized Handoffs
  10. CUS (Concerned, Uncomfortable, Safety Issue)
  11. SBAR
  12. Reporting Events
  13. Phonetic and Numeric Clarification
  14. Star for Self Checking
  15. Ask Questions
  16. High Risk Situations