StandardizedHandoffsHigh RiskSituationsValidateandVerifySBARErrorPreventionToolsCrossCheckPhoneticandNumericClarificationHighReliabilityOrganization(HRO)Star forSelfCheckingAskQuestionsReportingEventsSpeakUpEffectivelyCommunicateClarifyingQuestionsThree wayrepeatand readbackCUS(Concerned,Uncomfortable,Safety Issue)StandardizedHandoffsHigh RiskSituationsValidateandVerifySBARErrorPreventionToolsCrossCheckPhoneticandNumericClarificationHighReliabilityOrganization(HRO)Star forSelfCheckingAskQuestionsReportingEventsSpeakUpEffectivelyCommunicateClarifyingQuestionsThree wayrepeatand readbackCUS(Concerned,Uncomfortable,Safety Issue)

HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Standardized Handoffs
  2. High Risk Situations
  3. Validate and Verify
  4. SBAR
  5. Error Prevention Tools
  6. Cross Check
  7. Phonetic and Numeric Clarification
  8. High Reliability Organization (HRO)
  9. Star for Self Checking
  10. Ask Questions
  11. Reporting Events
  12. Speak Up
  13. Effectively Communicate
  14. Clarifying Questions
  15. Three way repeat and read back
  16. CUS (Concerned, Uncomfortable, Safety Issue)