High RiskSituationsThree wayrepeatand readbackCrossCheckReportingEventsValidateandVerifyErrorPreventionToolsClarifyingQuestionsHighReliabilityOrganization(HRO)Star forSelfCheckingPhoneticandNumericClarificationAskQuestionsEffectivelyCommunicateCUS(Concerned,Uncomfortable,Safety Issue)SpeakUpStandardizedHandoffsSBARHigh RiskSituationsThree wayrepeatand readbackCrossCheckReportingEventsValidateandVerifyErrorPreventionToolsClarifyingQuestionsHighReliabilityOrganization(HRO)Star forSelfCheckingPhoneticandNumericClarificationAskQuestionsEffectivelyCommunicateCUS(Concerned,Uncomfortable,Safety Issue)SpeakUpStandardizedHandoffsSBAR

HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. High Risk Situations
  2. Three way repeat and read back
  3. Cross Check
  4. Reporting Events
  5. Validate and Verify
  6. Error Prevention Tools
  7. Clarifying Questions
  8. High Reliability Organization (HRO)
  9. Star for Self Checking
  10. Phonetic and Numeric Clarification
  11. Ask Questions
  12. Effectively Communicate
  13. CUS (Concerned, Uncomfortable, Safety Issue)
  14. Speak Up
  15. Standardized Handoffs
  16. SBAR