Star forSelfCheckingHigh RiskSituationsHighReliabilityOrganization(HRO)ReportingEventsStandardizedHandoffsAskQuestionsSBARClarifyingQuestionsValidateandVerifyCrossCheckErrorPreventionToolsCUS(Concerned,Uncomfortable,Safety Issue)EffectivelyCommunicateSpeakUpPhoneticandNumericClarificationThree wayrepeatand readbackStar forSelfCheckingHigh RiskSituationsHighReliabilityOrganization(HRO)ReportingEventsStandardizedHandoffsAskQuestionsSBARClarifyingQuestionsValidateandVerifyCrossCheckErrorPreventionToolsCUS(Concerned,Uncomfortable,Safety Issue)EffectivelyCommunicateSpeakUpPhoneticandNumericClarificationThree wayrepeatand readback

HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Star for Self Checking
  2. High Risk Situations
  3. High Reliability Organization (HRO)
  4. Reporting Events
  5. Standardized Handoffs
  6. Ask Questions
  7. SBAR
  8. Clarifying Questions
  9. Validate and Verify
  10. Cross Check
  11. Error Prevention Tools
  12. CUS (Concerned, Uncomfortable, Safety Issue)
  13. Effectively Communicate
  14. Speak Up
  15. Phonetic and Numeric Clarification
  16. Three way repeat and read back