PRINT OUTRECEIPTFORSURVEYASK IFNEEDVALIDATIONOPENDOORFORGUESTRECEIVEA TIPCHANGEOUTCOILGETGUESTNAME B4POSMENTIONFOTWINTROYOURSELFB4 POSOFFERTOCLEANDEVICEFIND OUTGUESTFAV.LIQUIDSHAKEGUESTHANDUNBOXAND SETUPDEVICELEARN1X THINGABOUTGUESTMENTIONYELP/GOOGLEOFFERTO CALLANOTHERSTOREMENTIONGUESTSHOPPINGHISTORYOFFERGUESTSAMPLEOFFERGUESTTO SITWALKGUESTOUTASK FORFEEDBACKASK HOWGUESTDAY ISGOINGFIXGUESTSDEVICETHROWGUESTTRASHAWAYTELLGUESTHAPPYHOLIDAYSOFFERTOCHARGEDEVICEPRINT OUTRECEIPTFORSURVEYASK IFNEEDVALIDATIONOPENDOORFORGUESTRECEIVEA TIPCHANGEOUTCOILGETGUESTNAME B4POSMENTIONFOTWINTROYOURSELFB4 POSOFFERTOCLEANDEVICEFIND OUTGUESTFAV.LIQUIDSHAKEGUESTHANDUNBOXAND SETUPDEVICELEARN1X THINGABOUTGUESTMENTIONYELP/GOOGLEOFFERTO CALLANOTHERSTOREMENTIONGUESTSHOPPINGHISTORYOFFERGUESTSAMPLEOFFERGUESTTO SITWALKGUESTOUTASK FORFEEDBACKASK HOWGUESTDAY ISGOINGFIXGUESTSDEVICETHROWGUESTTRASHAWAYTELLGUESTHAPPYHOLIDAYSOFFERTOCHARGEDEVICE

CUSTOMER SERVICE BLACK OUT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PRINT OUT RECEIPT FOR SURVEY
  2. ASK IF NEED VALIDATION
  3. OPEN DOOR FOR GUEST
  4. RECEIVE A TIP
  5. CHANGE OUT COIL
  6. GET GUEST NAME B4 POS
  7. MENTION FOTW
  8. INTRO YOURSELF B4 POS
  9. OFFER TO CLEAN DEVICE
  10. FIND OUT GUEST FAV. LIQUID
  11. SHAKE GUEST HAND
  12. UNBOX AND SET UP DEVICE
  13. LEARN 1X THING ABOUT GUEST
  14. MENTION YELP/GOOGLE
  15. OFFER TO CALL ANOTHER STORE
  16. MENTION GUEST SHOPPING HISTORY
  17. OFFER GUEST SAMPLE
  18. OFFER GUEST TO SIT
  19. WALK GUEST OUT
  20. ASK FOR FEEDBACK
  21. ASK HOW GUEST DAY IS GOING
  22. FIX GUESTS DEVICE
  23. THROW GUEST TRASH AWAY
  24. TELL GUEST HAPPY HOLIDAYS
  25. OFFER TO CHARGE DEVICE